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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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Beach (1)
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![Occidental at Xcaret Destination - Playa del Carmen - Bedroom]( "Provided by ICE Portal")
![Occidental at Xcaret Destination - Playa del Carmen - Bedroom]( "Provided by ICE Portal")
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Occidental at Xcaret Destination
Carretera Federal 307, Km 282, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 871 5400
Cheapest
rate per night
8.3
Excellent
based on 982 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Expedia | $144 |
| Hotels.com | $173 |
| Tripadvisor | $180 |
Rooms available at Occidental at Xcaret Destination
Deluxe rooms
$144+
Bed type
Provider
Total stay + taxes & fees
Unknown
$144
Unknown
$173
Unknown
$182
Unknown
$191
Unknown
$197
Unknown
$206
Unknown
$216
Unknown
$222
Unknown
$244
Unknown
$248
King bed
$248
Unknown
$250
Unknown
$254
Unknown
$257
Unknown
$261
Unknown
$265
Unknown
$307
Unknown
$325
Unknown
$373
Standard rooms
$242+
Bed type
Provider
Total stay + taxes & fees
Unknown
$242
Reviews of Occidental at Xcaret Destination
Pros
| "The food was absolutely fantastic!" | (in 49 reviews) |
|---|---|
| "Great location and staff was wonderful." | (in 5 reviews) |
| ""Stunning beach, salt baths, snorkeling!"" | (in 18 reviews) |
Cons
| "Worst customer service ever!" | (in 12 reviews) |
|---|---|
| "Must pay for WiFi." | (in 3 reviews) |
| "we moved three times." | (in 3 reviews) |
Traveller rating
10
4
0
1
0
Time of year
Traveller type
Show reviews that mention
+
| quality of food | in 131 reviews |
|---|---|
| staff is amazing | in 116 reviews |
| nice beach | in 84 reviews |
| room was cold | in 72 reviews |
| beautiful hotel | in 57 reviews |
| poor customer service | in 57 reviews |
| everything was great | in 40 reviews |
| xcaret | in 38 reviews |
| animals monkeys | in 31 reviews |
| jungle | in 22 reviews |
| front desk | in 15 reviews |
| pay extra | in 14 reviews |
| several times | in 13 reviews |
| good restaurants | in 7 reviews |
| adult pool | in 6 reviews |
| great location | in 6 reviews |
| playa del | in 6 reviews |
| beautiful location | in 5 reviews |
| lush vegetation | in 4 reviews |
| small area | in 4 reviews |
| rooms are very comfortable | in 3 reviews |
-
ExcellentFeb 202010.0
Loved everything.
Everything was great!!
-
ExcellentDec 20199.7
The breakfast and food was excelent. The location was amazing. Definitely, I'll be back!
All was perfect
-
ExcellentJan 201810.0
Great facilities for families with childrens
Facillities, food, location, cleanliness.
Dont expect to have a big beach area. The internet isn't good at all and they charge for it. The juice in the restaurants isn´t natural and the taste could be better.
-
GoodAug 20176.2
The location was pretty
Reminding staff to clean our room.
-
PoorNov 20142.0
Beware the fine print
Place looked good. Really Clean.
Grounds too big. Too much walked by to get anywhere. Staff pretends to care but really doesn't Beware of the tours they are very misleading Not a whole lot too do on the massive grounds Very reminiscent of a low budget cruise ship. A lot of money spent on beauty of hotel but not anything that benefits the guest. Food ok at best No beach besides the man made one. Which is not actually on the beach. The ruins look man made and there are rocks all along the real beach. Don't expect sand. There is none. Don't expectt any major benefit to staying here because of proximity to Excaret. There isn't a major benefit because you have to pay extra for Xcaret just like anyone else would. The unlimited experience is a trap to get you to go for 3 days. Don't waste your 350.00. I could go on and on. We complained about things to staff to no concern
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About Occidental at Xcaret Destination
Overview
Occidental at Xcaret Destination offers guests luxury accommodations in the heart of Riviera Maya. It is all-inclusive and in the proximity to many local activities, as well as attractions. This resort is a wonderful destination for singles, couples, and families.
Located just two miles from Playa Del Carmen and less than 40 minutes from Cancun International Airport, Occidental at Xcaret Destination is a beachside destination that is steps away from the Caribbean Sea and a short boat ride to Cozumel. It is near the Xcaret theme and waterpark, Delphinus Riviera Maya aquarium, and Zona Arqueologica de Xcaret historic site.
The resort's accommodations are well-appointed and reflect the area’s lush surroundings. Guests can choose Deluxe Romance Suites that include complimentary in-suite breakfast, plush robes and slippers, and chocolate-covered strawberries along with a bottle of wine on entry, Junior Suites with a living room and balcony, or Royal Level Luxury Suites with a hot tub, upgraded toiletries, and a private lounge and swimming pool.
Occidental at Xcaret Destination’s sprawling grounds contains opulent gardens, historic Mayan Ruins, and an 18-hole mini golf course. Children will enjoy the entertainment room that features the latest video games, pools, private coves, and the Kids Club. Adults can enjoy time at the spa and fitness center, as well as the Palenque Nightclub with endless dancing and drinks.
Occidental at Xcaret Destination has eleven onsite restaurants and 10 bars. Sonora Grill is the spot for steaks and seafood, while La Hacienda serves traditional Mexican fare. For an all-day international buffet, guests can visit Le Buffet and Los Olivos for Mediterranean specialties. Sports Bar and Lobby Bar are ideal spots for refreshing cocktails, international wine, and ice-cold beers.
With its endless all-inclusive features in paradise, Occidental at Xcaret Destination can make a Caribbean vacation a dream come true.
Features
8.3 Excellent
based on 982 reviews
8.8
Cleanliness
8.8
Comfort
8.2
Facilities
8.8
Location
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Occidental at Xcaret Destination
ATM on-site
Babysitting or child care
Electric kettle
Business centre
Car hire
Wake-up service
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Extra-long beds (> 2 metres)
Fax/photocopying
Family rooms
Concierge service
Fan
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Fruits
Garden view
Shops (on site)
Room service
Smoke alarms
Heating
Breakfast included
Special diet menus (on request)
Tour desk
Physical distancing in dining areas
Board games/puzzles
Game room
Books, DVDs, music for children
Spa
Inner courtyard view
Hot tub
Child pool
Outdoor pool
Darts
Archery
Diving
Snorkelling
Key access
Bingo
Evening entertainment
Key card access
CCTV in common areas
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Beauty salon
Laptop safe
Hairdryer
Fitness centre
Lockers
Lowered sink
Tennis
Indoor play area
Cable or satellite TV
Mosquito net
24-hour security
Kids' club
Air-conditioned
Non-feather pillow
Mini-golf
All plates, cutlery, glasses and other tableware have been sanitised
Outdoor furniture
Public bath
Airport shuttle (surcharge)
Complimentary breakfast
Free parking
Table tennis
Pool towels
Playground
Pool with a view
Pool table
Water sport facilities (on site)
Coffee shop
Private beach
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Night club
Storage available
Shuttle service (additional charge)
Private pool
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Radio
Raised toilet
Terrace/Patio
Disabled access
Beach towels
Towels
Safety deposit box
Saltwater pool
Seating area
Lift
Massage
Shampoo
Pool bar
Shared lounge/TV area
Shower
Shower cap
Accessible by lift
Slippers
Table football
Snack bar
Socket near the bed
Sofa
Alarm clock
Solarium
Bathtub
Soundproofing
Spa bath
Body soap
Bottle of water
Tea/coffee maker
Telephone
Tile/marble floor
Chapel/shrine
Toilet
Toilet paper
Music library
Children's television networks
Safe
Sauna
Towels/sheets (extra fee)
Cleaning products
Dustbins
Coffee machine
Tumble dryer
TV
Smartphone dock
Upper floors accessible by lift
Conditioner
Upper floors accessible by stairs
Desk
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
Drying rack for clothing
DVD player
FAQs when booking at Occidental at Xcaret Destination
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Photos of Occidental at Xcaret Destination
All photos
01 of 35
Reviews about Occidental at Xcaret Destination
“JUNGLE, BEACH ARE VERY NICE.”
“They had two pools with sea water”
“An amazing place with beautiful pools and La Caleta where you can snorkel!! Shows are great and they sing alive !! Food is ok. Nice rooms with confortable bed and pilows. Walking around is amazing you can find diferents animals and mayan ruins. ILOVE IT !”
“Location is perfect right next to Xcaret park, the hotel itself is beautiful.”
“Amazing location and grounds. Food options, particularly the outdoor dinner fish restaurant were great. Never felt crowded even on a busy week since the grounds are so vast and there are so many hang out options.”
Location
Most popular landmarks
- Xcaret Park0.6 km
- Parque Xplor1.1 km
- Terminal marítima Punta Venado2 km
- Playacar Golf Club4.2 km
- Aviario Xaman Ha5.2 km
- Yucatek Divers6.1 km
Playa del Carmen travel guide
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