Prices are in New Zealand Dollars.

Occidental at Xcaret Destination

Carretera Federal 307, Km 282, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 871 5400

Cheapest
rate per night

9.0

Excellent
based on 7,449 reviews
Occidental at Xcaret Destination - Playa del Carmen, Quintana Roo, Mexico
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Compare vs KAYAK |

Provider Nightly total
Cancelon $171
KAYAK $182
Barcelo.com $195
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Good to know

Distance to city centre 6.1 km
Location rating 8.7
Nearest airport Cancun
Distance to airport 56.0 km

Rooms

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Luxury rooms

$655+

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Unknown
$655 per night

Queen rooms

$531+

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Queen bed
$531 per night

Classic rooms

$1,698+

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Unknown
$1,698 per night

Standard rooms

$233+

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$233 per night

Double rooms

$592+

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$592 per night

Deluxe rooms

$171+

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$171 per night
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$182 per night
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$195 per night
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$198 per night
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$207 per night
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$215 per night
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$230 per night
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$231 per night
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$235 per night
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$251 per night
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$257 per night
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$267 per night
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$272 per night
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$277 per night
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$296 per night
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$296 per night
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$301 per night
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$311 per night
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$317 per night
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$321 per night
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$332 per night
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$334 per night
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Queen bed
$374 per night
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$374 per night
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$375 per night
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$385 per night
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$576 per night

Reviews

Pros

Cons

Traveller rating

85
42
24
1
1

Time of year

Traveller type

Show reviews that mention

+
adult pool in 11 reviews
beautiful location in 2 reviews
change rooms in 9 reviews
clean our room in 6 reviews
food was very good in 56 reviews
good service in 6 reviews
good variety of food in 10 reviews
living in the jungle in 3 reviews
lush vegetation in 3 reviews
nice beach in 39 reviews
playa del in 6 reviews
poor customer service in 9 reviews
preferred a king in 13 reviews
staff was nice in 71 reviews
tropical surroundings in 3 reviews
wifi should be free in 14 reviews
  • Excellent
    Oct 2019
    10.0

    Amazing resort love that the beach was literally a walk from your room!

    The only thing I didn’t like was that we did have to pay for the WiFi and the connection for it wasn’t great.

  • Okay
    Oct 2019
    5.8

    All inclusive doesn’t include wifi, parking, wouldn’t help with luggage. Misleading information regarding access to Xcaret parks.

  • Okay
    Sep 2019
    4.2

    On check in the manager charged us extra to what had been quoted in our confirmation causing a lot of stress. The bedroom was dirty and also the balcony. The water was barely warm to have a shower in and the water in the sink was yellow which didn't make you want to clean your teeth! The safe was closed I asked several times for someone to open it but this never happened. There wasn't a room to hold your luggage. The swimming pools had algae from the trees, like a film. The food was barely warm plus the coffee. My family had a lot of mosquito bites due to the green foliage and stagnant water surrounding the hotel in some areas.

  • Excellent
    Sep 2019
    9.2

    Beautiful place

    Everything was far away but it was worth

  • Good
    Sep 2019
    7.5

    Facilities, the beach , the nature you are surrounded by.

    I can't believe there are still hotels that charge for Internet access. Specially since its "All inclusive". 7 USD per hour??? Should be a service like hot water or electricity. What century is this? Food was ok. Nothing special.

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About

Overview

Occidental at Xcaret Destination offers guests luxury accommodations in the heart of Riviera Maya. It is all-inclusive and in the proximity to many local activities, as well as attractions. This resort is a wonderful destination for singles, couples, and families.

Located just two miles from Playa Del Carmen and less than 40 minutes from Cancun International Airport, Occidental at Xcaret Destination is a beachside destination that is steps away from the Caribbean Sea and a short boat ride to Cozumel. It is near the Xcaret theme and waterpark, Delphinus Riviera Maya aquarium, and Zona Arqueologica de Xcaret historic site.

The resort's accommodations are well-appointed and reflect the area’s lush surroundings. Guests can choose Deluxe Romance Suites that include complimentary in-suite breakfast, plush robes and slippers, and chocolate-covered strawberries along with a bottle of wine on entry, Junior Suites with a living room and balcony, or Royal Level Luxury Suites with a hot tub, upgraded toiletries, and a private lounge and swimming pool.

Occidental at Xcaret Destination’s sprawling grounds contains opulent gardens, historic Mayan Ruins, and an 18-hole mini golf course. Children will enjoy the entertainment room that features the latest video games, pools, private coves, and the Kids Club. Adults can enjoy time at the spa and fitness center, as well as the Palenque Nightclub with endless dancing and drinks.

Occidental at Xcaret Destination has eleven onsite restaurants and 10 bars. Sonora Grill is the spot for steaks and seafood, while La Hacienda serves traditional Mexican fare. For an all-day international buffet, guests can visit Le Buffet and Los Olivos for Mediterranean specialties. Sports Bar and Lobby Bar are ideal spots for refreshing cocktails, international wine, and ice-cold beers.

With its endless all-inclusive features in paradise, Occidental at Xcaret Destination can make a Caribbean vacation a dream come true.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 7,449 reviews

9.0

Vibe

8.7

Location

7.1

Room

3.6

WiFi

Things to know

  • Pleasant hotel grounds
  • Friendly service
  • Friendly atmosphere
  • Recreation staff is nice

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Disabled access
ATM on-site
Babysitting or child care
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Outdoor pool
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Free parking
Playground
Pool table
Private beach
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Laundry service
Child pool
Hairdryer
Coffee shop
Pets not allowed
Wedding services
Outdoor tennis
Linens
Towels
Laundry facilities

FAQs when booking at Occidental at Xcaret Destination

Why should I book my stay at Occidental at Xcaret Destination?
Ideally located right next to the Xcaret Eco-Archeological Park, Occidental at Xcaret Destination features plenty of Mayan ruins and natural river formations, ensuring a unique landscape and cultural experience for your holiday. It also offers a large range of services, such as currency exchange and medical services. And for those planning to visit the park, an Unlimited Xcaret Package is available for purchase, which includes unlimited access to the park, tequila and fruits on arrival in your room, and a discount on the Special Mayan Massage "WAYAK".
How can I get to Occidental at Xcaret Destination from Cancun International Airport?
The easiest way to transfer to the hotel from Cancun International Airport is by catching a taxi from outside the terminal at the Arrivals level. The taxi fare will cost around 1,400 MXN (about 75 USD) and you can even pay for the fare using a credit card if you do not have cash on you. If you decide to rent a car for the duration of your stay, you will find most of the international car rental agencies such as Avis, Hertz and National located at the airport. Finally, the hotel is able to provide transfer from the airport for a fee which depends on the number of passengers.
Are there any services for couples that are staying at Occidental at Xcaret Destination?
If you are celebrating a special occasion, look into booking a romantic dinner for two in one of the hotel’s restaurants, and you can make it even more memorable by asking for a romantic dinner at the beach. The spa at Occidental at Xcaret Destination also offers Couples Massages, which you can choose to have indoor in the spa, or for a more exclusive setting ask for a couples massage outdoors under the waterfall.
What are my options if I want to organize my wedding at Occidental at Xcaret Destination?
Being an all-inclusive resort and in such a unique location, Occidental at Xcaret Destination is the perfect place to organize your wedding whether you’re planning a small or large celebration. You will be able to choose from 3 different available spaces for the ceremony, which can be a civil one, symbolic, or even of Mayan tradition. If you don’t want to spend too much time planning, you can even choose from one of the available wedding packages that already have all the essentials included.
What are there any business facilities at Occidental at Xcaret Destination?
If you are looking to organize a business event, the resort has a room to suit your needs. The Xel-ha Lounge is perfect for meetings and can be set up in different configurations, with the maximum capacity at 90 persons if seated, and can be divided into smaller rooms for more intimate meetings. The Convention Center can hold up to 1,140 persons and is perfect for larger events. Both rooms come equipped with all the necessary multimedia equipment. (Prices checked 01/05/19).

Photos

Occidental at Xcaret Destination - Playa del Carmen - Bedroom All photos (56)
Occidental at Xcaret Destination - Playa del Carmen - Attractions Attractions (7)
Occidental at Xcaret Destination - Playa del Carmen - Beach Beach (4)
Occidental at Xcaret Destination - Playa del Carmen - Bedroom Bedroom (14)
Occidental at Xcaret Destination - Playa del Carmen - Building Building (4)

Location

Most popular landmarks

  • El Parque Xcaret 0.6 km
  • Parque Xplor 1.1 km
  • Terminal marítima Punta Venado 2 km
  • Playacar Golf Club 4.2 km
  • Aviario Xaman Ha 5.2 km
  • Yucatek Divers 6.1 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 5.5 km
San Miguel de Cozumel 20.7 km

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