Prices are in New Zealand Dollars.

Viva Wyndham Maya

Paseo Xaman-ha, Lote Hotelero, No 5, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4600

Cheapest
rate per night

8.3

Excellent
based on 4,257 reviews
Viva Wyndham Maya - Playa del Carmen, Quintana Roo, Mexico
Check-in
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Check-out
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Provider Nightly total
Priceline $229
TripAdvisor $231
Agoda.com $234
Priceline
TripAdvisor
Agoda.com

Good to know

Distance to city centre 2.5 km
Location rating 9.1
Nearest airport Cancun
Distance to airport 52.6 km

Rooms

Check-in
Check-out

Double rooms

$469+

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Bed type
Provider
Nightly base price
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Queen bed
$469 per night
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Queen bed
$668 per night

Standard rooms

$229+

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Bed type
Provider
Nightly base price
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Unknown
$229 per night

Deluxe rooms

$250+

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Bed type
Provider
Nightly base price
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Unknown
$250 per night
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Queen bed
$282 per night
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Unknown
$324 per night

Superior rooms

$231+

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Bed type
Provider
Nightly base price
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Unknown
$231 per night
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Unknown
$234 per night
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Queen bed
$236 per night
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Unknown
$237 per night
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Queen bed
$273 per night
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Unknown
$274 per night
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Queen bed
$284 per night
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Unknown
$290 per night
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Unknown
$315 per night
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Unknown
$352 per night
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Unknown
$354 per night
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Queen bed
$376 per night
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Queen bed
$389 per night
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Unknown
$391 per night
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Unknown
$398 per night
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Queen bed
$428 per night

Reviews

Pros

Cons

Traveller rating

52
30
13
4
1

Time of year

Traveller type

Show reviews that mention

+
animation team in 4 reviews
clean room in 1 review
entertainment options in 16 reviews
eve celebration in 3 reviews
free wifi in 6 reviews
good food in 44 reviews
good quality in 12 reviews
great facilities in 6 reviews
location is great in 22 reviews
mexican restaurant in 6 reviews
nice beach in 58 reviews
playa del in 12 reviews
staff great in 38 reviews
swim up bar in 19 reviews
teeth and wash in 6 reviews
water bottle in 10 reviews
zumba in 7 reviews
  • Good
    Oct 2019
    7.5

    The food was delicious and there was a wide choice of food. I am lactose intolerance so I would have appreciated more dairy free meals but it was nice to see the labels with the allergens on every food. The pool was nice and also the beach in front of the hotel. The personnel was very helpful and kind. Fast check-in and check-out. Also, they let us keep our resort bracelets even after checking out so that we could have access to the cafeteria and eat while waiting for our shuttle to the airport. The rooms were cleaned impeccably. I recommend this resort and I would totally go back.

    Overall the experience was positive but I didn't sleep well at all because the pillows were incredibly hard (even though I found out that in most resorts in the area pillows are like that). In the room there are no extra blankets, and even if it is hot outside it gets really cold with the AC on, but if you turn it off the whole room gets humid. So I would have appreciated an extra blanket. The night shows go on until late and the music is unnecessarily loud, it makes it impossible to fall asleep.

  • Excellent
    Sep 2019
    10.0

    Location and service was excellent

    Alcohol and food has room for improvement

  • Mediocre
    Sep 2019
    3.3

    Very humid and no AC or ceiling fans in lobby area, AC in room didn’t ever dry anything, everything felt damp and moist. Lots of areas with a few steps but no handrails. Don’t take a room close to pool unless you want to hear same entertainment as it will keep you awake till at least 11 PM every night. Handrail at pool steps gets so hot, needs a foam cover. Only a very few staff can speak English or they claim they don’t understand if you have trouble. We’ve been many other places in Mexico that realize tourism is a big portion of their economy and treat you like they truly care you have chosen their resort. Not here by a long shot! Suggest you not book here! Especially if you are over 50!

  • Good
    Aug 2019
    7.1

    Location

    Overall the structure is very old and the common area are without AC. In 2019 it’s unacceptable!!

  • Excellent
    Aug 2019
    8.8

    Sea and facilities

    The common area without AC

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About

Overview

Set against the pristine white sands of Playacar Beach, Viva Wyndham Maya is an all-inclusive resort that provides charming, colonial-style accommodation and lodgings for guests. The hotel boasts 604 well-appointed guestrooms, outfitted with plush bedding, free Wi-Fi, plush bathrobes, hairdryers, flatscreen TVs and more. The rooms also come with balconies or terraces offering scenic views.

Guests are treated to a complimentary breakfast buffet daily. They also have their pick of several on-site restaurants, featuring cuisine from all around the world. Visitors can explore the flavors of the Mediterranean at Portofino Restaurant, indulge in flavorful Yucatan dishes at Hacienda Don Diego, or dine in style with a contemporary international menu at Viva Café. Situated by the pool, Arrecife Snack Bar serves up burgers, sandwiches and other comfort delights, while Miramare offers up the promise of pasta, salads and oven-baked pizzas.

Two outdoor pools provide a nice spot for guests to cool off. The resort also boasts a spa offering different beauty treatments, two outdoor tennis courts, and an on-site playground for kids. Other hotel amenities include free parking for guests beach sun loungers, 24-hour front desk, and free WiFi in public areas.

A suitable destination for vacationers looking for a fun Mexican getaway, Viva Wyndham Maya is situated close to several landmarks. It’s within a 10-minute walk to the Playacar Golf club and half an hour from Playa del Carmen main beach and Paseo del Carmen. A 40-minute walk connects the hotel to Mamitas Beach Club—a popular pick with young audiophiles.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 4,257 reviews

9.1

Location

8.2

Service

5.1

WiFi

4.1

Comfort

Things to know

  • Friendly service
  • Professional service
  • Pleasant hotel grounds
  • Recreation staff is nice

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Hot tub
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Massage
Laundry facilities
Laundry service
Child pool
Hairdryer
Free babysitting/child care services
Pets not allowed
Wedding services
Outdoor tennis
Linens
Towels
Business centre
Golf
Private beach

Photos

Viva Wyndham Maya - Playa del Carmen - Bedroom All photos (35)
Viva Wyndham Maya - Playa del Carmen - Bathroom Bathroom (1)
Viva Wyndham Maya - Playa del Carmen - Beach Beach (3)
Viva Wyndham Maya - Playa del Carmen - Bedroom Bedroom (8)
Viva Wyndham Maya - Playa del Carmen - Buffet Buffet (1)

Location

Most popular landmarks

  • Playacar Golf Club 0.6 km
  • Aviario Xaman Ha 1.6 km
  • Yucatek Divers 2.5 km
  • Calle Quinta Avenida 2.6 km
  • Playa principal de Playa del Carmen 2.7 km
  • Parque 28 de julio 2.8 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 1.9 km
San Miguel de Cozumel 19.3 km

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