Find reviews that mention:
10.0
I would of liked the car to already been cleaned and washed when we got there. We did confirm 2 times we were on our way to pick it up. We had to ask if they could please wash and clean it . Gentleman said he was SORRY IT DIDNT MEET OUR EXPECTATIONS…but that’s what all customers want not just me .. to get a clean rental …Other than that it was great!Reviewed 25 Oct 2022
review from![kayak]()
10.0
Recommended!! Excellent experience in totalReviewed 8 Aug 2022
review from![kayak]()
10.0
I made an arrangement to rent an 8 passenger premium SUV at the branch but was very disappointed to find out that the car wasn’t available when I got there. However, Jeff at the branch went above and beyond to help me out and found a car for me. Our family had a great time and it was all because of Jeff’s dedication.Reviewed 30 Jul 2022
review from![kayak]()
8.0
Excellent service...car was a little small. Overall good experienceReviewed 17 Jun 2022
review from![kayak]()
10.0
The over all ease and closeness of the airport and the car rental office, get me there in 10 minutes time and there is noting better.Reviewed 6 Jun 2022
review from![kayak]()
2.0
The rental cost $20 more than quoted. Not fairReviewed 28 Apr 2022
review from![kayak]()
10.0
0ntario, CA airport staff of Terri 2.0 and Flo were excellent and drop off employee Claire in Murrieta, Ca was great too. Very helpful, courteous, and efficient.Reviewed 23 Mar 2022
review from![kayak]()
10.0
One of the best experiences I’ve ever had renting a car! The guy went above and beyond and then continued to go above and beyond. Thank You for making our trip more enjoyable!Reviewed 1 Feb 2022
review from![kayak]()
10.0
Everything was perfect. The deposit is now $300, though.Reviewed 3 Jan 2022
review from![kayak]()
1.9
Car was not ready. Had to wait almost 45 minutes until another customer returned a vehicle. It caused my party to have to use Lyft because I wasn’t able to drive them to our destination. It was the entire reason I rented the car. Very disappointed yes with the experience.Reviewed 18 Oct 2021
review from![kayak]()
10.0
Enterprise switches my reservation from Ontario downtown to the airport which was helpful.Reviewed 12 Oct 2021
review from![kayak]()
7.9
When I got to the site to pick up the car, the agent asked me what kind of car I'd wanted and almost made me think that they didn't have the car I ordered. It was just a bit odd. Once I got in the car, I noticed that the gas tank was just over half full and that the windshield washer fluid light was on. I've never gotten a rental car with less than a full tank of gas. I took a photo of this and called the office. I was told that it "should" be noted that the tank was only half full and that I didn't need to worry about low windshield washer fluid - he thought he'd had water added earlier. When I went to use it, it wasn't low, it was empty. We filled the gas tank before dropping it off and let the drop off agent know that the windshield washer fluid was empty. Overall, it was not a bad experience, but it was not stellar.Reviewed 5 Oct 2021
review from![kayak]()