Pros: Everything went great!
Pros: Staff was friendly and helpful. Pick up time took awhile and they did not have the vehicle I booked, but was able to work with me and gave me a good deal with something similar or yet better. Drop off was easy and quick.
Cons: The vehicle wasn’t thoroughly cleaned (saw few stains on leather seats, dirty foot prints on back seats, and the drivers seat belt had a strong perfume smell. So I had to clean and sanitize myself esp during this pandemic I wanted to make sure everything was wiped down good before my road trip. It seemed like the car was just used before pickup so it looked like they did a quick wipe down of the car before I took it. In the end, I’d say the cleaning part could have been better.
Pros: drop was good, shuttle service to airport was good but
Cons: pick up from airport was poor, long wait to check-in on a Saturday as more staffing was needed.
Pros: Amazing customer service by our attendant Luo.
Cons: Great experience.
Cons: Great experience overall, customer service and vehicle condition were excellent.
Pros: Price was good through Costco.
Cons: Pick up process could have been faster with more service people.
Pros: Was relatively fast pick up process
Cons: I didn’t get the premium suv i reserves bc i was under 25, which i wish i was made aware of prior to reserving/showing up to pick up the car.
Cons: Better than average customer service.
Cons: Everything was excellent.
Cons: Clean the inside windshield.
Smelled like wet dog and I had to buy car fragrances to over power the wet dog smell
Maybe put on dashboard no pets sticker like you have no smoking symbol sticker and if they do charge them extra
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Enterprise in Ontario.
Enterprise has 3 car hire locations in Ontario. Take a look at our Enterprise hire location map to find the best car hires near you.