Book Enterprise hire cars in Ontario

Reviews for Enterprise in Ontario

Recent reviews

Traveller rating

Excellent

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Good

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Mediocre

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get the cargreat customer

car was greatcustomer service

car availablegreat price

airport locationgreat experience

great servicepick up and drop

staff was very helpful

10.0

Cons:Great experience.Reviewed 5 May 2020

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4.4

Pros:drop was good, shuttle service to airport was good butCons:pick up from airport was poor, long wait to check-in on a Saturday as more staffing was needed.Reviewed 2 Aug 2020

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10.0

Cons:Everything was amazing. I just wish the E. Holt location makes it aware that when you transfer a reservation to the airport location that the price will increase because of airport taxes and fees.Reviewed 27 Dec 2020

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10.0

Pros:Everything went great!Reviewed 22 Aug 2020

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10.0

Cons:GoodReviewed 12 Jul 2020

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10.0

Authentic customer servicePros:One of the tires on our car had a slow air leak. We discovered it at the start of our second day with the car. I called the Road Service number and was told I'd have to bring the car back to exchange it or get the tire repaired and submit the bill for reimbursement. I then called the local Enterprise office that we had rented from. They sent one of their staff to us with a new car (upgraded at no cost) to exchange on our schedule so that we didn't lose any of our short weekend visiting with our son.Cons:It would have been good if they noticed the slow air leak before we were given the car. The dash display shows tire pressure for each tire. We noticed one was quite a bit lower than the other when we first picked up and were on the highway. We filled the low tire and found the pressure down again the next morning. Beyond that, no issues. People were friendly, attentive and anxious to be helpful.Reviewed 26 Feb 2017

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4.0

Be careful! Your pickup location may not be whereCons:We reserved a full sized car at what we thought was Ontario Airport. Upon arriving at the rental car counter, we were told that we actually rented a car at an Enterprise location down the road (same street) but that they closed at noon and it was now 1:30. Why would they close at noon?? We were offered a very small two door economy car for $200. more. The agent then took 10% off, but we still paid $380. for a tiny car instead of $210. for a full sized car. We had to take it as we were left no choice. What a scam! We're not sure if it is the Kayak or the Enterprise website, but it should be clear about where the car is located!Reviewed 20 Mar 2017

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10.0

Loved this particular enterprise officePros:Everyone exceptionally committed to making my experience great. Even though they were having a challenging day the day I arrived, they went out of the way to get me on the road with an upgraded car as quickly as possible and when I returned they drove me straight back to the airport with no waiting at all. Best of all, the people were just so human not just employees doing their job but good honest, hard working people actually showing their humanity. I look forward to renting from them again.Definitely worth the taxi drive from the airport. Kayak on the other hand could have been more clear about telling me that this particular enterprise office was not at the airport as I went their first, had to then take the shuttle back tot he airport and grab a cab.Reviewed 25 Jan 2017

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10.0

Boom & Zoom!Pros:Acknowledged immediately upon entry. Helped within minutes. Simple check-in at the counter. Truck was clean & ready. Staff was professional. Price was superb! Return was fast as a Nascar pit-stop! The young lady was there as I pulled up, greeted me, did the inspection, handed me a slip and sent me inside. Check-out was less than a minute. Got a friendly ride back home as well! Because of the simplicity, ease, convenience, value, staff, and fun of driving a different vehicle, I will rent here again for sure! Even just to cruise around town. Thank you!Cons:The request for proof of insurance was new. Didn't have to deal with that before.Reviewed 17 Oct 2017

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10.0

Cons:Great experience overall, customer service and vehicle condition were excellent.Reviewed 5 May 2020

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2.0

Worst ever experience - never choose enterpriseCons:had made a reservation for Standard car, but upon my arrival i was informed they location did not have any Standard cars available. After almost an hour, they drove me to a nearby location, and showed me two vehicles. After almost waiting and understanding for delays - I was told I will have to get the car at an expensive rates, because even the other location did not have standard car. Then, I said ok to pay little extra and upgrade, I was forced to get insurance while I already had my own insurance from GEICO, I did deny coverage but the associate told me I must get this coverage to be able to get a discount.Reviewed 17 May 2017

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8.0

Pros:Staff was friendly and helpful. Pick up time took awhile and they did not have the vehicle I booked, but was able to work with me and gave me a good deal with something similar or yet better. Drop off was easy and quick.Cons:The vehicle wasn’t thoroughly cleaned (saw few stains on leather seats, dirty foot prints on back seats, and the drivers seat belt had a strong perfume smell. So I had to clean and sanitize myself esp during this pandemic I wanted to make sure everything was wiped down good before my road trip. It seemed like the car was just used before pickup so it looked like they did a quick wipe down of the car before I took it. In the end, I’d say the cleaning part could have been better.Reviewed 11 Aug 2020

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• What is the most popular car hire from Enterprise in Ontario?

  Compact (Nissan Sentra or similar) is the most frequently booked car hire type from Enterprise in Ontario.

• How many car hire locations does Enterprise have in Ontario?

  Enterprise has 3 car hire locations in Ontario. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Los Angeles airport (LAX)?

  No (according to our data)

• Does Enterprise offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes