Guest reviews
Overall rating
8.5
Excellent
Based on 12,949 reviews
Cleanliness
8.0
Comfort
8.1
Pickup/dropoff
7.7
Value for money
8.0
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10.0
Cons: Everything was excellent.
review from
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9.6
Cons: Clean the inside windshield. Smelled like wet dog and I had to buy car fragrances to over power the wet dog smell Maybe put on dashboard no pets sticker like you have no smoking symbol sticker and if they do charge them extra
review from
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3.6
Cons: The price quoted was not the final price at the end of the contract. The car was not clean, there was gum on the back seats. Enterprise needs to reevaluate their customer service.
review from
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5.6
Pros: I was able to get the car efficiently after I went to another place.
Cons: They didn't have a car for me when I arrived, even though I had called earlier and they said they would make sure there was one. I ended up having to drive to another Enterprise where they were able to quickly give me a car, although it did smell like smoke.
review from
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10.0
Impressed with Enterprise
Pros: Staff was very friendly. Suburban was loaded and clean. No issues from pickup to drop-off. Will definitely not hesitate to rent from enterprise at Ontario (ONT) airport again.
review from
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10.0
Young lady that checked me in was awesome
Pros: Polite, professional and cheerful staff.
Cons: Nuttin
review from
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8.0
Pros: Staff was kind and helpful even when overwhelmed
Cons: Enterprise takes cars with too high mileage off the airport lot at the end of the month. That plus the holiday meant they were short cars. Not employees fault but bad company policy during heavy rental period
review from
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2.0
Very very disappointing
Cons: The rental was supposed to be for Ontario airport location, we showed up and had no rental. The booking automatically switched to another location, even though we had selected the airport location. The other location closed at 6:00, our plane didn’t land until 6:00. We had no car rental and staff were not helpful. We had to rebook through Expedia and a different rental company and pay much more for a rental. Very very disappointing.
review from
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9.6
Pros: Great service
Cons: Seemed like they couldnt get rid of me once i returned their car to them.
review from
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2.0
No van available
Cons: They didn't have any vans which I reserved two weeks earlier.
review from
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2.0
Pros: Did not get the rental because i only have a Debit bank card and not a credit card
Cons: Did not get the rental because i only have a Debit bank card and not a credit card
review from
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10.0
Great value for your money! Will definitely be back
Pros: Cleanliness, and choices of vehicles
review from
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10.0
Cons: Everything was excellent.
review from
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9.6
Cons: Clean the inside windshield. Smelled like wet dog and I had to buy car fragrances to over power the wet dog smell Maybe put on dashboard no pets sticker like you have no smoking symbol sticker and if they do charge them extra
review from
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10.0
Impressed with Enterprise
Pros: Staff was very friendly. Suburban was loaded and clean. No issues from pickup to drop-off. Will definitely not hesitate to rent from enterprise at Ontario (ONT) airport again.
review from
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10.0
Young lady that checked me in was awesome
Pros: Polite, professional and cheerful staff.
Cons: Nuttin
review from
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9.6
Pros: Great service
Cons: Seemed like they couldnt get rid of me once i returned their car to them.
review from
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10.0
Great value for your money! Will definitely be back
Pros: Cleanliness, and choices of vehicles
review from
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3.6
Cons: The price quoted was not the final price at the end of the contract. The car was not clean, there was gum on the back seats. Enterprise needs to reevaluate their customer service.
review from
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5.6
Pros: I was able to get the car efficiently after I went to another place.
Cons: They didn't have a car for me when I arrived, even though I had called earlier and they said they would make sure there was one. I ended up having to drive to another Enterprise where they were able to quickly give me a car, although it did smell like smoke.
review from
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2.0
Very very disappointing
Cons: The rental was supposed to be for Ontario airport location, we showed up and had no rental. The booking automatically switched to another location, even though we had selected the airport location. The other location closed at 6:00, our plane didn’t land until 6:00. We had no car rental and staff were not helpful. We had to rebook through Expedia and a different rental company and pay much more for a rental. Very very disappointing.
review from
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2.0
No van available
Cons: They didn't have any vans which I reserved two weeks earlier.
review from
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2.0
Pros: Did not get the rental because i only have a Debit bank card and not a credit card
Cons: Did not get the rental because i only have a Debit bank card and not a credit card
review from
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Where can I find Enterprise hire cars in Ontario?
3450 E Airport Dr Ste 400, Enterprise car rentals
Address
3450 E Airport Dr Ste 400Phone
+1 909 937 8070FAQs about hiring a car from Enterprise in Ontario
How many car hire locations does Enterprise have in Ontario?
Enterprise has 3 car hire locations in Ontario. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Los Angeles Airport (LAX)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes