Book Hertz hire cars in Ontario

Ontario, CA, United States
31 Jan — 7 Feb
Same drop-off
Ontario, CA, United States
Mon 31/1
Noon
Mon 7/2
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Ontario

Overall rating6.9 GoodBased on 178 reviews
Cleanliness
7.3
Comfort
7.2
Overall
6.8
Pick-up/Drop-off
6.5
Value for money
7.0

Recent reviews

Traveller rating
37
18
21
30
0
Find reviews that mention:
3.6
Cons:Well, first, I blundered and signed-up for an off-airport location...$15 Cab fare, one way. And then, of course, they did not have any of the "Economy" Class cars that I reserved. The refused to offer me an upgraded car (said I was 2 hrs late (there is a difference between a reservation and an appointment in my definition)..I would have happily paid for a couple of extra hours. So after arguing with them for a half-hour, I told them just type in the Free upgrade code and get me in a car for the price I agreed upon..they still refused. I ended up paying about $200 more than I signed up for online.THAT PISSES ME OFF! . HOW CAN i NOT FALL FOR THAT SCAM EVER AGAIN?Reviewed 22 Apr 2018
review fromkayak
8.8
SimplePros:Pick up and drop off was easy. Car was cleaned. I was late by 2 hours and fortunately they still had a car available for me. No fuss of hassle overall.Cons:The person working kept subtly mentioning that I would be responsible for anything that happens to the car if I did not buy the insurance. Tires, windshield, anything larger than dime size damage, etc. He must have repeated this 4-5 times. Also talked about how if the car is dirty when returned that I would be charged a cleaning fee. I get that they need to remind us about possible costs and stuff, but felt more like pressure tactics.Reviewed 10 Aug 2018
review fromkayak
10.0
Easy PeasyPros:Super fast and easy to drop off car.Cons:NothingReviewed 5 Nov 2018
review fromkayak
5.6
Unpleasant pick up & returnPros:Clean car, fast serviceCons:Due to flight delay, I was left without car for a night after arrival at the destination. Uber to my lodging and return the following day cost me almost $100.Reviewed 17 Jan 2018
review fromkayak
10.0
ExcellentPros:EverythingCons:NothingReviewed 26 Apr 2017
review fromkayak
10.0
Pros:The front counter attendant (Jeff) was very friendly and helpful. I did not have to wait to be helped and he was able to answer all of my questions.Reviewed 9 Mar 2018
review fromkayak
8.4
goodPros:car was clean, new, the process was FAST and easy.Cons:insurance was confusing and inaccurate, car needed an oil change and a buzzer went off every few minutes.Reviewed 26 Apr 2017
review fromkayak
6.4
Pros:Customer service was helpful with reducing fees.Cons:Our car window broke on the freeway randomly, and when we dropped it off to exchange it, they charged us for not filling up the gas even though we were driving with broken glass and did not want to take the time refill the gas. They charged us lots of extra fees, considering the situation.Reviewed 16 Mar 2017
review fromkayak
2.0
Worst Rental EverPros:Website failed to disclose the business hours and when they closed. Employees were also unsympathetic and uneasy to talk to and claimed that website sales are a constant problem and not their concern.Cons:I arrived to my destination to pick up the car at the airport only to find it had been confirmed at an "offsite" location. After immediately taking a cab and arriving at the new location, I found the business to be closed at 12pm on a Saturday. I knocked on the door and an employee came out to ask what I wanted. And I told her I had a prepaid reservation....her response was, "Well, it's 12:06pm and we're closed." She then told me to wait outside to she what she could do. She returned 5 mins later to tell me her manager said there was nothing they could do and to come back in two days when they open. They claimed that this had been a reoccurring problem with online booking and there was nothing they could do. I then took the cab back to the airport and had to book a new rental.Reviewed 1 Jul 2017
review fromkayak
10.0
Pros:Great employeesReviewed 7 Jul 2017
review fromkayak
10.0
Pros:Staff was helpful and kind, they gave us rides to and from airport. Service was exceptional. We’ll be back!Reviewed 13 Nov 2019
review fromkayak
10.0
Just what we neededPros:Easy pick up and drop off, and only $10 to change the drop off place to a place closer to home. No problems on the road.Cons:When calling to find a closer place for the drop off, I was transferred to an out-of-country call center. Difficult to understand.Reviewed 2 Aug 2017
review fromkayak

Where can I find Hertz hire cars in Ontario?

4295 E Jurupa Ste#103b, Hertz car hires

Address

4295 E Jurupa Ste#103b

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 909 937 3909

Address

3450 E. Airport Dr. Suite 100

Hours

Monday06:30 - 23:30
Tuesday06:30 - 23:30
Wednesday06:30 - 23:30
Thursday06:30 - 23:30
Friday06:30 - 23:30
Saturday06:30 - 23:30
Sunday06:30 - 23:30

Phone

+1 909 937 8877

Good to know

Most popular location

3450 E. Airport Dr. Suite 100

Most popular car type

Economy

Top tips for hiring a car from Hertz in Ontario

  • Economy car hires from Hertz in Ontario are around 47% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Ontario