Book Airport Van hire cars in Ontario

Ontario, CA, United States
31 Jan — 7 Feb
Same drop-off
Ontario, CA, United States
Mon 31/1
Noon
Mon 7/2
Noon
Driver's age:

Pros

"Yes the ."(in 95 reviews)
"Easy off."(in 42 reviews)
"The can was in "(in 11 reviews)

Cons

" was horrible."(in 15 reviews)
" will never use AVR"(in 28 reviews)
" was terrible/non existent."(in 4 reviews)

Reviews for Airport Van in Ontario

Overall rating7.2 GoodBased on 29 reviews
Cleanliness
7.0
Comfort
7.3
Overall
7.3
Pick-up/Drop-off
7.1
Value for money
7.5

Recent reviews

Traveller rating
14
2
2
7
0
Find reviews that mention:
10.0
Pros:Very friendly...Reviewed 2 Apr 2019
review fromkayak
9.6
Economical without any hassles - met Met my needsPros:Economical Unlimited miles Clear instructions Friendly staff Readily available for pick upCons:Interior was dustyReviewed 22 Dec 2016
review fromkayak
9.6
Pros:Price and service were greatReviewed 7 May 2017
review fromkayak
10.0
Pros:Grand Caravan a great value for the room and cargo space. Easy in and out for pick and return of vehicle. ThanksReviewed 26 May 2017
review fromkayak
8.8
Value for the moneyPros:The price, the over all room, the friendly people.Cons:I did not like the fact that AVR tries to upswell innocent renters when they are not educated enough to know better. Case in point I was in Ontario, CA this last week and I was asked by the front desk if I wanted to prepay for my gas. I asked the price and the showed me the price per gallon and did I want to purchase a half a tank or a full tank. I was not educated enough to know how far my hotel was from the rental place and the front desk person said that I should pay for a WHOLE tank of gas (which was over 50.00) because my hotel in City of Industry was very far away from the rental place. I found out it was only 22 to 24 miles away and that would take less than a gallon of gas each way to my hotel. I could have very easily purchased a half a tank and saved me the client some money so I would have a satisfactory experience. I ended up using less than a quarter of a tank and the experience with renting the minivan which started off very well became cheapened.Reviewed 19 Nov 2016
review fromkayak
10.0
AVR is AMAZINGPros:Cheira was the best! So nice and knowledgeable she made our trip great. They aren't located on airport property, that is probably why they have such great rates and they are the only rental I will use from now on.Cons:I wish I had known not to get the insurance online when i purchased the reservation, that didn't cover us in the way I wanted. Now I know next time to get insurance through the renter.Reviewed 22 Oct 2017
review fromkayak
2.0
Unfortunately I never used thisPros:Nothing, Couldn’t find itCons:That I’m being charged for something I never used, couldn’t find the rental placeReviewed 6 May 2018
review fromkayak
7.2
Pros:Van was nice with many options.Cons:location and area of office was not nice. Felt i could have received a better value.Reviewed 29 Aug 2017
review fromkayak
10.0
Pros:Staff was very helpful. I had a dilemma and I needed to pick up the vehicle earlier than scheduled, Erika was able to make this happen. Upon return, Alicia was very personable and professional. I left my gate card in the rental vehicle and when I returned to pick it up she came curbside to give me the card. I was impressed with her all around customer service. In fact I was very impressed with the two ladies courtesy and professionalism in making this an excellent car rental experience. I will certainly use them again.Reviewed 17 Mar 2020
review fromkayak
7.6
Pros:The rental price was very reasonable.Cons:Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.Reviewed 20 Jul 2020
review fromkayak
2.0
Pros:When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!Cons:The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.Reviewed 22 Jun 2020
review fromkayak
9.6
Great valuePros:Employees were friendly and the van was clean. I would rent from AVR in the future.Reviewed 10 Mar 2018
review fromkayak

Where can I find Airport Van hire cars in Ontario?

636 E. Holt Blvd, Airport Van car hires

Address

636 E. Holt Blvd

Phone

909-986-8500

Good to know

Most popular location

636 E. Holt Blvd

Most popular car type

Economy

Top tips for hiring a car from Airport Van in Ontario

  • Economy car hires from Airport Van in Ontario are around 47% cheaper than other car types, on average

FAQs about hiring a car from Airport Van in Ontario