Book Enterprise Rent-A-Car hire cars in Louisville

Reviews for Enterprise Rent-A-Car in Louisville

Recent reviews

Traveller rating

Wonderful

7

Very Good

5

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

6

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staff was very helpfulget the car

car availablegreat customer

car was great

2.0

Horrible customer service. They canceled our original reservation and made us pay more to change it. Then when it came time to check out, they overcharged usReviewed 7 Apr 2023

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2.0

Enterprise couldn’t/didn’t fulfill the rental. Called 36 hours before pickup to say, “Sorry. No vehicles available,” Offered no options to complete the transaction.Reviewed 22 Oct 2022

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2.0

Arrange reservation the night before pick-up. vehicle selection was an estimated 30 different vehicle to choose from. Made selection received confirmation along with all conditions listed Estimated costs confirmed. Pick-up date confirmed and agreement time for payment listed. The day of pick-up a voice mail at approximately 9:00 am was left on my cell phone that Enterprise pick-up; location stated that there were no vehicles available for rental and none at any other location.Reviewed 18 Oct 2022

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10.0

Wyatt was GREAT! Very nice, helpful and explained everything!!Reviewed 4 Sep 2022

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10.0

Great deal!Reviewed 18 Aug 2022

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10.0

I want to make sure you know that this is for the location in the highlands in Louisville Kentucky it's located on bardstown road and my experience there has always been that they go above and beyond for those that rent the cars through their location however the Westport road location I did not have a good experience with they left me on hold for 24 minutes and then closed up the shop I was not happy with that location at all but Brandon in the highlands was excellent and so was his boss and I had a wonderful experience and I will come to that location again thank youReviewed 9 Aug 2022

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8.0

Dome light stayed on constantly. Would not turn off so was fortunate battery held up. Car was comfortable and met my needs. I was to pick up car at 9:00 and didn't arrive til later so service was very kind and got me a car as soon as they could. Wait wasn't too long at all. That was my fault and not yours.Reviewed 17 Jun 2022

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2.0

Reserved vehicle via Kayak only to find out on my way to pick up that they had no vehicles available. Seems to me that if no cars were available, the site should not allow reservation.Reviewed 10 Mar 2022

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10.0

The guy we spoke to at pick up was great. Super nice, made everything easy and made sure we knew about every detail. Really appreciated that. The car was okay, pretty beat up for a rental car which made me a little uncomfortable but it got us around. It also made some weird noises. Nothing to do with your location, but the person we spoke to at the airport location was rude and didn’t care to help us at all. So I’m glad we ended up picking up from youReviewed 20 Feb 2022

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2.0

Appreantly I owed money when I wasn’t comfortable returning itReviewed 13 Feb 2022

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8.0

The staff was very friendly. The vehicle was not very nice.Reviewed 2 Dec 2021

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5.9

For the size I reserved I was expecting something larger than I received. I reserved a standard suv. I was expecting something the size of a Ford Edge as was described online. Upon arrival I was given a Jeep Compass. Which the newer model is larger than past models but it is still far from a Ford Edge or something of similar size. It may also fall on me for not saying something in the moment but we were in a bit of a hurry to get on the road. This is more of an issue with enterprise and not kayak though.Reviewed 10 Oct 2021

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• What is the most popular car hire from Enterprise Rent-A-Car in Louisville?

  Full-size (Toyota Camry or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Louisville.

• How many car hire locations does Enterprise Rent-A-Car have in Louisville?

  Enterprise Rent-A-Car has 15 hire locations in Louisville. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Louisville Intl airport (SDF)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?

  Yes