Book Enterprise hire cars in Louisville

Reviews for Enterprise in Louisville

Recent reviews

Traveller rating

Excellent

27

Good

1

Okay

4

Mediocre

7

Poor

0

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car was greatgreat customer

get the carairport location

car availablecustomer service

great servicegreat price

staff was very helpfulpick up and drop

great experience

4.0

Pros:The manager tried to make right all the wrongs with the situation.Cons:communicationReviewed 1 Jul 2021

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10.0

Pros:everything easy upgrade, weekly rate, personnel at this locationCons:nothingReviewed 9 Apr 2021

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10.0

Cons:Office was not open on Saturday and I could have saved day on rental total. Otherwise everything was greatReviewed 30 Mar 2021

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2.0

Pros:Nothing. The customer service was horrible they called me to confirm I showed up to pick up the rental they didn’t have it then they said they were going to bring me a car within the hour didn’t happen. Then they called me six hours laterCons:Been more professional ahead better customer serviceReviewed 23 Mar 2021

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8.0

Pros:Picking up at the airport was really difficult of you are not familiar with the process. I called for instructions on where to go and got nowhere with the call center. The call was then dropped. The local folks on the other hand were great - friendly, professional and helpful.Reviewed 19 Dec 2020

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8.0

Pros:YesReviewed 29 Sep 2020

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6.0

Pros:late being picked upCons:discountReviewed 27 Aug 2020

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10.0

Pros:YesReviewed 16 Jul 2020

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8.0

Pros:Staff was great!Cons:Instructions on blue tooth set up we were unable to hook up, which was frustrating, would have been nice to pair our phone and view driving directions on large screenReviewed 11 Jul 2020

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4.0

Pros:The car was very newCons:In Kentucky they should not fooling Customer employeeReviewed 23 May 2020

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3.6

Pros:Nothing- enterprise was a nightmare. I had to end up canceling and going to Hertz next day and they were amazingCons:They did not have the car in stock that I reserved so they sent me to another location the second location also did not have the car in stock but the person offered to give me a pick up truck for an additional 150 more. I did not want a pick up truck and the agent got nasty with me and told me that he wasn’t a part of the other location.They did not have the car in stock that I reserved so they sent me to another location the second location also did not have the car in stock but the person offered to give me a pick up truck for an additional 150 more. I did not want a pick up truck and the agent got nasty with me and told me that he wasn’t a part of the other location.Reviewed 22 May 2020

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2.0

Pros:They called me and told me the van wouldn’t be available!Cons:Not to have put it on the table in the first placeReviewed 10 May 2020

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• What is the most popular car hire from Enterprise in Louisville?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Enterprise in Louisville.

• How many car hire locations does Enterprise have in Louisville?

  Enterprise has 15 car hire locations in Louisville. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Standiford Field airport (SDF)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Standiford Field airport (SDF)?

  Yes