Book National hire cars in Louisville

Reviews for National in Louisville

Recent reviews

Traveller rating

Wonderful

3

Very Good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

1

10.0

All perfect National have excellent customer service all waysReviewed 12 Oct 2022

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10.0

It was a one way drop from Louisville to Chattanooga due to Delta canceling my flight. The rental process was easy and although I booked standard-I got a Jeep.Reviewed 20 Mar 2022

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2.0

At pickup, they would not let us add drivers without every driver having their own credit card. We’ve rented from several rental car companies over the past 8 years and have never needed all 3 listed drivers to have their own credit card, only the primary renter has needed a major credit card. When we asked to use a debit card and a deposit to add drivers, we were told “that’s not how we do things here” in a rude tone. Because of that, we had to make a 14 hour trip (one way) with only one driver, out of 3 capable adults. When we picked up the van, it wasn’t cleaned well. There was sand and dirt in the carpet all throughout the second and third rows, the cup holders in the center console had something sticky in them, and there were candy wrappers in the third row. I didn’t notice the sticky substance or the candy wrappers until later that evening, when we were packing up to leave, so I cleaned it and went on. The oil had also not been changed in the car. I kept getting “change oil soon” notifications. We will not be renting from National again. I was not impressed with the lack of cleanliness, their lack of proper maintenance their vehicles, or the rental policy on adding drivers.Reviewed 8 Nov 2021

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9.2

Pros:Very clean, drove off in less than 2 minutes!!!!!Reviewed 6 Jul 2020

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6.0

Pros:Too expensive for a 2 hour travel rentalCons:Be more competitive pricingReviewed 11 Feb 2020

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9.6

Easiest and most convenient car rental experience I've ever hadPros:Quick check in Walk straight to car No hassle departure from parking lot Easy, no hassle drop off Close to terminal Great customer service - polite, helpful and fastCons:price could have been a little lowerReviewed 18 Oct 2018

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8.0

Cons:Found a used water bottle under front seat and luggage tags in the trunkReviewed 6 Aug 2017

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2.0

Cons:I called National and cancelled the rental the same day as my search changed the rental dates and I did not notice until after I booked. I was still charged the additional insurance to my credit card and now fighting to have that refunded.Reviewed 27 May 2016

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• What is the most popular car hire from National in Louisville?

  Full-size (Toyota Camry or similar) is the most frequently booked car hire type from National in Louisville.

• How many car hire locations does National have in Louisville?

  National has 1 hire location in Louisville. Take a look at our National hire location map to find the best car hire near you.

• Does National have a car hire location at the airport: Louisville Intl airport (SDF)?

  Yes

• Does National offer shuttle or airport pick-up services from Louisville Intl airport (SDF)?

  Yes