Book Thrifty hire cars in Louisville

Louisville, KY, United States
24 May — 31 May
Same drop-off
Louisville, KY, United States
Tue 24/5
Noon
Tue 31/5
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
", easy pick up."(in 959 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
" is horrible."(in 203 reviews)

Reviews for Thrifty in Louisville

Overall rating7.4 GoodBased on 112 reviews
Cleanliness
8.0
Comfort
7.8
Overall
7.3
Pick-up/Drop-off
7.2
Value for money
7.4

Recent reviews

Traveller rating
30
17
8
12
0
Find reviews that mention:
10.0
Pros:Returning the car was a snap.Cons:nothingReviewed 24 May 2021
review fromkayak
2.0
Pros:Staff was great, experience was dreadful. It shouldn't take 1 hour to checkout and pickupCons:The airport location nis the worst experience I've ever had and Louisville airportReviewed 23 May 2021
review fromkayak
2.0
Cons:After waiting in line for 45 minutes they tell me they’re out of cars and cannot honor my reservation, made the previous day.Reviewed 3 Mar 2021
review fromkayak
2.0
Pros:Staff was friendly but was placed in a vw golf during a snow storm. Had to cancel trip bad return wasn't open.Cons:Better communication for returns, better cars and safety issues.Reviewed 28 Feb 2021
review fromkayak
7.2
Pros:Agent at desk was friendlyCons:I was assigned a car but it was not in it's location. I had to find an employee to find another car for me, which took about 15 minutes. The car I received was dirty and definitely wasn't cleaned beyond pre-covid standards. I'm not a germ freak, but greasy fingerprints on the screen and doors and a greasy feeling steering wheel are just nasty.Reviewed 16 Nov 2020
review fromkayak
6.4
Pros:Never like the "up sale" stuff.Cons:The fact that a spouse is not free to drive?! Really in this day and time? Thrifty is on my short list to never use again.Reviewed 20 Sep 2020
review fromkayak
7.2
Pros:The price and the vehicle was great.Cons:At pickup, the vehicle was not ready, and had to wait. The help desk seemed to not want to be working. There was no information given about the return of the vehicle. I had to ask about return from the man working the gate, but even that was not enough. At return, there was no one to close the transaction, Just a sign saying to leave the keys in the car. I had to work with customer service for the next two days to get the extra daily charges removed from my credit card account because no one at the drop off location closed the account. I'll not rent from Thrifty and associated companies again.Reviewed 20 Aug 2020
review fromkayak
9.6
Pros:Staff pretty straight forward, not super friendly but nice enough.Cons:Drop off was a bit confusing. No attendant, no instructions.Reviewed 24 Jun 2020
review fromkayak
2.0
Pros:Horrible customer service. Getting help took an extremely long time. Bi will never use Tjrogty or Hertz againCons:Actually being helped instead of having to wait long periods of time to have someone keep telling me their company policy does not allow this or they or the other thingReviewed 26 May 2020
review fromkayak
10.0
Pros:Jeff is who helped me at pick up and he was professional, delightful, helpful and friendly. Our car was clean and ready to go. Everything about my rental experience was flawless.Reviewed 18 Feb 2020
review fromkayak
3.6
Cons:Staff at pickup was not friendly. I was the only customer there and stood in line waiting for her to get off her cell phone. Texting. Young lady could not answer simple questions during registration. Vehicle was too small for what we needed. Gas mileage was horrible. Called while on the road and nobody picked up the phone. Overpriced for what was given. Will not use this complete again. Will not recommend.Reviewed 13 Feb 2020
review fromkayak
9.6
Pros:Easy pick up and drop off.Cons:The car had a smoky odor.Reviewed 25 Nov 2019
review fromkayak

Where can I find Thrifty hire cars in Louisville?

600 Terminal Dr, Thrifty car hires

Address

600 Terminal Dr

Hours

Wednesday08:00 - 23:00
Saturday08:00 - 23:00
Friday08:00 - 23:00
Sunday08:00 - 23:00
Monday08:00 - 23:00
Tuesday08:00 - 23:00
Thursday08:00 - 23:00

Phone

+1 502 375 0681

Good to know

Most popular location

600 Terminal Dr

Most popular car type

Mini

Top tips for hiring a car from Thrifty in Louisville

  • Mini car hires from Thrifty in Louisville are around -43% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Louisville