Cons: Use a different company. My flight from Afghanistan had engine problems and we did emergency landing and forced. To spend night in Bulgaria. I called in as soon as plane landed to cancel or pushback one day but agent said no help. When I finally got to Car Rental in SDF they double charged me and the rates went up to a premium of 85 dollars a day. But thank God we didn’t crash and all of us military got home to the USA safe and next time I just will not book their Kayak
Pros: Loved the car
Pros: Extremely pleasant gentleman working at the rental counter
Easy pick up/drop off
Better car than I expected to get
Cons: Nothing to mention
Pros: I loved driving the Ford Taurus! It was very nice and reminded me of a luxury car with the cream leather interior. The checkout process was very easy and quick! The checkin was even faster! Plus the value was amazing through Kayak.
Cons: They don't do a walkthrough with the car. My rental had a damaged console in the middle, stains on the carpet, and a burn mark. I didn't want to be held responsible so I took pictures.
Pros: It was great value for the money and the service was awesome.
Cons: Very slow pickup, clerk did not know how to use the computer system and had to ask someone.
Drop off was a mess as their computer system was down so the clerk asked me to hang out and wait for a bit. I responded that I had a plane to catch and that they would have to figure it out on their own time, which seems correct.
Value for the dollar.
Pros: Liked the cost per day, compared to others.
Cons: Got a Prius, used it for 6 days, used one tank of gas and the cost was just over $200.
Pros: The biggest problem was the smell of the vehicle. It seemed like someone had smoked in the car and then tried to cover it up. Car smelled like a cheap hotel room. Also, there was a strong scent of either perfume or air freshener on the seat belt which then made me smell like that the rest of the day.
Pros: There is nothing that I like.
Cons: Everything.... bad experience. No customer service nobody cares
Extending is difficult
Pros: Clean car. Nice
Cons: 1) Back up camera mount was broken. I don't use them anyway. 2) Extending the rental was so hard I had to go to the Airport and do it in person. It shouldn't be so hard to give you more business!
Pros: The car was great
Cons: The car smelled like smoke and the check engine light was on
Cons: Long time checking in compared to the competition
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