Book Dollar hire cars in Louisville

Reviews for Dollar in Louisville

Recent reviews

Traveller rating

Excellent

22

Good

12

Okay

13

Mediocre

22

Poor

0

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car was cleangreat value

car i reservedfriendly staff

get the carpick up and drop

rented the carnever rent

great pricecredit card

customer servicegreat experience

2.0

Cons:If they actually had cars available. Why take a reservation if you have no cars?Reviewed 18 May 2021

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2.0

Pros:Car was clean, drop off was easy.Cons:When I arrived, there were no cars available. There was a group of about 15 of us that were told we had to wait 2-3 hours for a car, this after standing in line for an hour just to check in.Reviewed 11 May 2021

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2.0

Pros:I can't say anything positive about dollar.Cons:I had to wait an hour and a half for a vehicle. The car they gave me wasn't as nice as what I booked. It smelled like incense and vape. I would not recommend booking with Dollar. Kayak was trying to pass me off to Budget to resolve the issue. Dollar was telling me to talk to Kayak. I do not like renting through third party companies such as Kayak. No accountability or care for the customer.Reviewed 16 Mar 2021

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10.0

Pros:Very Accommodating and hearty staffs, and Rental understanding and agreement is exceptionally good. Early Morning returns makes it super excellent.Cons:Keep up the warm and enthusiastic service approachability.Reviewed 9 Nov 2020

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4.4

Cons:The agent at the desk kept trying to push me on the extra insurance that I didn’t need or want. When I got to my car, the sticker that sealed the drivers door was already broken and the car was not very clean. Since I had already been there over an hour I just took the car as is. When I got home, my husband found marijuana in the middle console. I called customer service to make them aware that the car wasn’t cleaned out from the previous renter and I was transferred around and put on hold for over an hour. I hung up and submitted and email complaint through the website and never heard anything back. When I returned the car, I told them again what had happened and the agent apologized. I was never offered anything more than that one apology after the fact. I will not rent from any of the Hertz companies again.Reviewed 14 Jul 2020

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7.2

Pros:Good priceCons:Terrible outside uncovered location for car. Had to walk outside during a rain storm to lactate car. And the car was on the farthest point in the lot. Got soaked. I was told at drop off that an indoor garage is under construction.Reviewed 16 Apr 2020

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8.8

Pros:April was terrific at the counterCons:I should have gotten a car with more pick up power, but that was my choice. there are hillsReviewed 2 Dec 2019

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5.2

Pros:Staff was friendly.Cons:The line was incredibly long. Workers were not prepared for the amount of travelers seeking pickup. Had to wait more than an hour to pick the car up.Reviewed 15 Nov 2019

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5.6

Cons:I called after I made the reservation to get a larger car. They told me the price had actually decrease by $100. I was happy, but would have been happy to pay $100 more. Anyhow, when I got to the counter they didn’t have records of my new reservation and charged me double the original cost.Reviewed 29 Jul 2019

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10.0

Cons:All was handled efficiently with friendly, helpful service.Reviewed 12 Jul 2019

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9.2

Tire issuesPros:Vehicle was great, brand new. Still had the satellite radio.Cons:Rear passenger tire kept leaking air. Had to fill it 4 times over the week, $1.25 each timeReviewed 23 Dec 2018

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7.2

Pros:- Speed of drop-off.Cons:- Where unable to print me a receipt at check-in.Reviewed 1 Sep 2018

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• What is the most popular car hire from Dollar in Louisville?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Dollar in Louisville.

• How many car hire locations does Dollar have in Louisville?

  Dollar has 1 car hire location in Louisville. Take a look at our Dollar hire location map to find the best car hires near you.

• Does Dollar have a car hire location at the airport: Standiford Field airport (SDF)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Standiford Field airport (SDF)?

  Yes