Book Alamo hire cars in Louisville

Reviews for Alamo in Louisville

Recent reviews

Traveller rating

Excellent

61

Good

10

Okay

8

Mediocre

8

Poor

0

Find reviews that mention:

car was cleanstaff was friendly

get the cargreat experience

car availablecustomer service

great servicegreat price

pick up and drop

8.0

Pros:Staff great easy drop of ffCons:Lower prices of one way drop offReviewed 4 Jan 2021

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8.0

Pros:Staff was greatCons:Lower prices for one way drop offReviewed 4 Jan 2021

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2.0

Pros:Nothing. They will let you book a car without having any cars!Cons:Actually had cars available.Reviewed 30 Dec 2020

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2.0

Pros:The car was nice/cleanCons:I reserved a car for 12pm ET. Upon arrival, I was told there were no available cars and would need to wait a few hours until other drivers return their vehicles. I was stuck at the airport with nowhere to go, finally got a car around 2:30pm but didn't arrive in the evening until late Saturday evening. When I originally inquired about how there were no cars available despite confirming a reservation the week before, the front desk employees got a bit defensive. In the end, I made it to my destination. But it was a pretty bad experience overall.Reviewed 27 Dec 2020

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3.2

Pros:Had to wait an hour in the cold standing in the lot waiting for the car. The attendant just came once and said we have your car in a few and the. Disappeared back in his booth and just ignored when ever I asked how long do I have to wait.Cons:Have my car ready and provide a discount, communication about the vehicle. Better customer serviceReviewed 5 Oct 2020

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10.0

Pros:The lady on phone was nice the airport people where nice it was clean in airport and easy to rent carCons:Nothing at all wpsh I could get capr apt airport without online reservationReviewed 14 Sep 2020

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4.0

Pros:car was niceCons:-cars have been moved a long distance away, -extremely long wait to get car because not enough attendants, especially with disruptive customers in front of me -first car given had the check engine light on and made noises every five minutes. This was immediate -- it had a check engine light ten minutes after we pulled away -confusing process to exchange the car that was not streamlined and took longer than it should have.Reviewed 8 Sep 2020

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9.6

Pros:Staff was helpful and friendly. Pick up and drop off was easy.Cons:Found a few readily visible trash items, including one in a cup holder, in a supposedly "highly cleaned vehicle."Reviewed 24 Aug 2020

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8.4

Pros:Yes staff was great. Drop off... haven't received email receipt.Cons:Receiving email receipt promptly.Reviewed 14 Jul 2020

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10.0

Pros:We were VERY tired and the gentlemen that provided our car was extremely pleasant and made sure that we were well cared for!Reviewed 16 Mar 2020

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8.0

Pros:Staff was great.Cons:The blind car was smaller than advertised and made an upgrade necessary.Reviewed 11 Mar 2020

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4.0

Cons:I had a problem with my tire and took the car back to have it looked at. Instead of switching the car they filled the tire with air. A couple of days later the tire pressure gauge went off and the car was handling poorly. I had to pull off in a remote area. I called the roadside assistance and was on hold for half an hour. Finally the utter genius I was speaking to told me to drive to a location that was 70 miles away with a flat tire! In the end I had to call a service provider and pay! It was a terrible experience!Reviewed 6 Feb 2020

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• What is the most popular car hire from Alamo in Louisville?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Alamo in Louisville.

• How many car hire locations does Alamo have in Louisville?

  Alamo has 1 car hire location in Louisville. Take a look at our Alamo hire location map to find the best car hires near you.

• Does Alamo have a car hire location at the airport: Standiford Field airport (SDF)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Standiford Field airport (SDF)?

  Yes