Guest reviews
Overall rating
7.2
Good
Based on 7,079 reviews
Cleanliness
7.1
Comfort
6.9
Pickup/dropoff
6.3
Value for money
6.6
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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10.0
Cons: Upgrade me I rent often would love a free upgrade
review from
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10.0
Pros: Staff was very friendly and helpful
Cons: There was no inspection done at pickup.
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4.4
Pros: The rate was ok
Cons: Everything from checking in to drop off
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10.0
Pros: Staff was friendly and provided an excellent car.
Cons: The address for the drop off was wrong for the hours we dropped off.
review from
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7.2
Cons: Car pick up needs to be faster. After checking in and providing a card at he desk my family, including two little ones, were waiting in the heat for almost an hour to actually get the car. This didn’t even seem to be peak time, as there were only a few others waiting as well.
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2.0
Pros: Nothing
Cons: I waited in line for 3 hours to pick up my car. That is absurd!!
review from
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10.0
Pros: Very friendly staff, great car for the money
review from
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7.6
Cons: Car was sent out full but was about 3 gallons below this (I drove 54 miles and put 5.4 gallons in the tank, which was about 3 too many). I was not given a credit for this (perhaps because the rental was paid by voucher?)
review from
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8.8
Pros: Staff was very professional and took care of my needs. Very convenient pickup and drop off.
Cons: I really don't have anything to say to make things better other than price. But this is New York and I get the reason.
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8.8
Pros: Great staff
Cons: Car windows were dirty, hard to clean with wipers
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8.4
Pros: Pick up and drop off was easy
Cons: One way rates ate a bit high, should be adjusted to accommodation emergencies.
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7.6
Pros: easy pickup and drop off
Cons: better quality cars - cars are VERY low quality
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10.0
Cons: Upgrade me I rent often would love a free upgrade
review from
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10.0
Pros: Staff was very friendly and helpful
Cons: There was no inspection done at pickup.
review from
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10.0
Pros: Staff was friendly and provided an excellent car.
Cons: The address for the drop off was wrong for the hours we dropped off.
review from
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10.0
Pros: Very friendly staff, great car for the money
review from
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8.8
Pros: Staff was very professional and took care of my needs. Very convenient pickup and drop off.
Cons: I really don't have anything to say to make things better other than price. But this is New York and I get the reason.
review from
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8.8
Pros: Great staff
Cons: Car windows were dirty, hard to clean with wipers
review from
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7.2
Cons: Car pick up needs to be faster. After checking in and providing a card at he desk my family, including two little ones, were waiting in the heat for almost an hour to actually get the car. This didn’t even seem to be peak time, as there were only a few others waiting as well.
review from
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7.6
Cons: Car was sent out full but was about 3 gallons below this (I drove 54 miles and put 5.4 gallons in the tank, which was about 3 too many). I was not given a credit for this (perhaps because the rental was paid by voucher?)
review from
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8.4
Pros: Pick up and drop off was easy
Cons: One way rates ate a bit high, should be adjusted to accommodation emergencies.
review from
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7.6
Pros: easy pickup and drop off
Cons: better quality cars - cars are VERY low quality
review from
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Where can I find Dollar hire cars in New York?
Buidling 318 Federal Circle, Dollar car rentals
Address
Buidling 318 Federal CirclePhone
+1 866 434 2226Top tips for hiring a car from Dollar in New York
- Intermediate car hires from Dollar in New York are around 51% cheaper than other car types, on average
FAQs about hiring a car from Dollar in New York
What is the most popular car hire from Dollar in New York?
Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Dollar in New York.
How many car hire locations does Dollar have in New York?
Dollar has 6 car hire locations in New York. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Dollar offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Dollar have a car hire location at the airport: LaGuardia Airport (LGA)?
Yes
Does Dollar offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Dollar have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Dollar offer shuttle or airport pick-up services from Stewart Airport (SWF)?
No (according to our data)
