Guest reviews
Overall rating
7.2
Good
Based on 7,065 reviews
Cleanliness
7.1
Comfort
6.9
Pickup/dropoff
6.3
Value for money
6.5
Skip to main content
Dollar car rental prices in New York
| Standard | $88/day |
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
-
8.8
Pros: Staff was very professional and took care of my needs. Very convenient pickup and drop off.
Cons: I really don't have anything to say to make things better other than price. But this is New York and I get the reason.
review from
-
8.8
Pros: Great staff
Cons: Car windows were dirty, hard to clean with wipers
review from
-
8.4
Pros: Pick up and drop off was easy
Cons: One way rates ate a bit high, should be adjusted to accommodation emergencies.
review from
-
7.6
Pros: easy pickup and drop off
Cons: better quality cars - cars are VERY low quality
review from
-
2.0
Cons: Tried to give me a smaller, cheaper (and dirty) car than what I had booked and paid for. No alternative options. Impatient with my questions.
review from
-
8.8
Pros: Easy drop off. Clean comfortable reliable car.
Cons: Customer service at pick up.
review from
-
6.8
Front Desk Associates are unfriendly
Pros: Car (Nissian Altima) drove well and I liked the safety features.
Cons: Front Desk Employees aren’t friendly in comparison to the employees at the check in/out gate. It appeared to be an effort to provide customer service. Employees were having side conversations amongst themselves while conducting business. I wasn’t given any direction and/or preparation advice on returning car until I asked the employee at the check out gate.
review from
-
2.0
Pros: Nothing
Cons: They took a reservation but did not have a car !
review from
-
6.0
Pros: Pricing was reasonable.
Cons: Customer service was not satisfactory. Made me want to cancel my reservation and go somewhere else.
review from
-
7.6
Friendly staff
Pros: Helpful staff
Cons: Dropoff is not well defined, need better light and bigger signs
review from
-
4.4
Everything about it felt like a con
Pros: The car itself was of a decent standard
Cons: The price was absurdly different to the kayak price
review from
-
4.4
Force a lot of upgrades on you. Dollar is not a discount car rental
Cons: Rental location didn't have the sedan I had reserved when I went to pick up on time and forced me to rent a SUV and pay extra. They also have a weird ez pass policy where you have to pay $21 per day for ez pass transponder irrespective of how much you use it. I will never rent from Dollar again because they have too many hidden fees
review from
-
8.8
Pros: Staff was very professional and took care of my needs. Very convenient pickup and drop off.
Cons: I really don't have anything to say to make things better other than price. But this is New York and I get the reason.
review from
-
8.8
Pros: Great staff
Cons: Car windows were dirty, hard to clean with wipers
review from
-
8.8
Pros: Easy drop off. Clean comfortable reliable car.
Cons: Customer service at pick up.
review from
-
8.4
Pros: Pick up and drop off was easy
Cons: One way rates ate a bit high, should be adjusted to accommodation emergencies.
review from
-
7.6
Pros: easy pickup and drop off
Cons: better quality cars - cars are VERY low quality
review from
-
6.8
Front Desk Associates are unfriendly
Pros: Car (Nissian Altima) drove well and I liked the safety features.
Cons: Front Desk Employees aren’t friendly in comparison to the employees at the check in/out gate. It appeared to be an effort to provide customer service. Employees were having side conversations amongst themselves while conducting business. I wasn’t given any direction and/or preparation advice on returning car until I asked the employee at the check out gate.
review from
-
7.6
Friendly staff
Pros: Helpful staff
Cons: Dropoff is not well defined, need better light and bigger signs
review from
-
2.0
Cons: Tried to give me a smaller, cheaper (and dirty) car than what I had booked and paid for. No alternative options. Impatient with my questions.
review from
-
2.0
Pros: Nothing
Cons: They took a reservation but did not have a car !
review from
-
6.0
Pros: Pricing was reasonable.
Cons: Customer service was not satisfactory. Made me want to cancel my reservation and go somewhere else.
review from
-
4.4
Everything about it felt like a con
Pros: The car itself was of a decent standard
Cons: The price was absurdly different to the kayak price
review from
-
4.4
Force a lot of upgrades on you. Dollar is not a discount car rental
Cons: Rental location didn't have the sedan I had reserved when I went to pick up on time and forced me to rent a SUV and pay extra. They also have a weird ez pass policy where you have to pay $21 per day for ez pass transponder irrespective of how much you use it. I will never rent from Dollar again because they have too many hidden fees
review from
Other suppliers in New York scored
- 7.7/10 Avis car hires in New York
- 8.7/10 National car hires in New York
- 6.6/10 Payless car hires in New York
- 6.8/10 Budget car hires in New York
- 7.6/10 Hertz car hires in New York
- 5.0/10 Advantage car hires in New York
- 6.9/10 Thrifty car hires in New York
- 8.5/10 Alamo car hires in New York
- 8.8/10 Enterprise car hires in New York
- 7.0/10 Sixt car hires in New York
Where can I find Dollar hire cars in New York?
Buidling 318 Federal Circle, Dollar car rentals
Address
Buidling 318 Federal CirclePhone
+1 866 434 2226Top tips for hiring a car from Dollar in New York
- Intermediate car hires from Dollar in New York are around 54% cheaper than other car types, on average
FAQs about hiring a car from Dollar in New York
What is the most popular car hire from Dollar in New York?
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Dollar in New York.
How many car hire locations does Dollar have in New York?
Dollar has 6 car hire locations in New York. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Dollar offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Dollar have a car hire location at the airport: LaGuardia Airport (LGA)?
Yes
Does Dollar offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Dollar have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Dollar offer shuttle or airport pick-up services from Stewart Airport (SWF)?
No (according to our data)