Book Alamo hire cars in New York

Reviews for Alamo in New York

Recent reviews

Traveller rating

Excellent

133

Good

20

Okay

10

Mediocre

14

Poor

0

Find reviews that mention:

car was cleangreat service

get the cargreat price

car availablecustomer service

staff was friendlygreat experience

pick up and drop

10.0

Pros:great customer service representative in the Jersey City locationCons:they were clearly shorthanded and the guy there did a great job quickly and with humor handle everyone and keep tempers down.Reviewed 2 May 2021

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10.0

Pros:Staff extremely nice and helpful. Pickup, drop-off and price all excellent.Reviewed 8 Apr 2021

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6.0

Cons:The car could've been cleaner. The inside had sand on the seats and floor. The cars rims were covered in mud and sand.. overall the car served it's purpose but it could've been cleaner.Reviewed 29 Mar 2021

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8.0

Pros:service was friendly and fast. car was nice.Reviewed 7 Feb 2021

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2.0

Cons:They should let me know I cannot read the car without credit cardReviewed 27 Jan 2021

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10.0

Pros:Everything was very easy, convenient. Loved the car they gave me.Reviewed 5 Jan 2021

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10.0

Pros:Picking up the car was fast and easy. The staff was very friendly and made it easy.Cons:I would have liked to pick up the car in Brooklyn, rather than driving out to JFK airport.Reviewed 23 Dec 2020

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6.0

Pros:Check in and check out was very easy.Cons:The car was dirty on the outside and the inside smelled like someone had been smoking a pack of cigarettes. Had to have it clean when I arrived at my destinations.Reviewed 29 Nov 2020

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10.0

Pros:Quick pickup, friendly counter person, clean car. A+Cons:All was great!Reviewed 5 Nov 2020

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2.0

Pros:Uh, the entire location was CLOSED at my confirmed pickup time. I stood there with my luggage and my family with no car.Reviewed 13 Oct 2020

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8.0

Pros:Fast pickup, no long processing at the counter. Waited on immediately and car was ready, not complicated with a lot of questions. The actual drop off was fast, but the first problem occurred within 1 hour of drop off when I received the email itemizing the charges which was wrong.Cons:I was incorrectly charged for refueling two gallons of gas, even though I topped off the tank less than two miles from the rental car drop off location. When I FUELED the vehicle I clicked the pump 3 to 4 times to make sure the tank was topped off, and the fuel gauge read full with 350 miles of available range shown on the vehicles computer. I had to call to get this refuel charge removed. Now I’m worried about the EZ-Pass charges not being charged correctly.Reviewed 13 Oct 2020

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6.8

Pros:Car was ready on time and was pretty clean. Price was good.Cons:The pick-up location said not to worry about preexisting scuffs or scratches on the car because they were so small, but the drop-off location tried to pin those marks on me. Fortunately, I took a video of the car when I picked it up, proving the marks were already there. The drop-off location dropped the issue right away after seeing the video.Reviewed 12 Oct 2020

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• What is the most popular car hire from Alamo in New York?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Alamo in New York.

• How many car hire locations does Alamo have in New York?

  Alamo has 4 car hire locations in New York. Take a look at our Alamo hire location map to find the best car hires near you.

• Does Alamo have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Alamo have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Alamo have a car hire location at the airport: LaGuardia airport (LGA)?

  No (according to our data)

• Does Alamo offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes