Book Budget hire cars in New York

Reviews for Budget in New York

Recent reviews

Traveller rating

Excellent

115

Good

54

Okay

77

Mediocre

104

Poor

0

Find reviews that mention:

car was cleancustomer service

get the carnext day

car availablenever rent

returned the carcredit card

friendly staffcar smelled

pick up and dropcar was dirty

8.0

Pros:NothingCons:NothingReviewed 30 May 2020

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6.0

Cons:Only one person was working with the customers, I wait like one hour and a half for my car.Reviewed 18 Feb 2021

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10.0

seamlessPros:Great car, fuel efficient (for a SUV), good service, great selection.Reviewed 10 Oct 2016

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4.0

Pros:The stuff was badCons:They gave me car without fuleReviewed 6 Oct 2019

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6.8

Possibly Taken advantage ofPros:The car was greatCons:I showed up to pick my car an hour and a half after the rental time, and they said they no longer had any cars in my class that I rented, but I could rent a higher class SUV for 30$ more per day, or wait for who knows how long for my class. I was already running late for a funeral but I couldn´t afford the upgrade. I waiting for 30 minutes longer, then went back, they said ok they had a car now, but it was an SUV. so I feel they were trying to take advantage of me and try to get me to pay more.Reviewed 13 Dec 2018

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7.2

Pros:Car was as expected. Fast dropoff.Cons:30-minute wait to pick up at Budget office at JFK. After I dropped it off, I walked by the Budget office -- and again the line was almost out the door. They would seem to need more personnel during peak summer hours.Reviewed 21 Aug 2017

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7.6

Pros:YesReviewed 6 Jul 2020

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4.4

Pros:Pretty good deal on a car but...Cons:Waited an hour at pick-up. And the car interior reeked of cigarettesReviewed 28 Sep 2020

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8.4

Pros:Both pick-up and drop-off were super easy. Staff was super friendly.Cons:The car was not as clean as I expected during the pandemic and was marketed with extra cleaning service. We found used napkins above the sunvisor. It was not terrible but it was definitely not ‘extra clean’.Reviewed 7 Jun 2020

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2.0

Pros:Nothing, they closed before the pick up timeCons:this location closes at 3pm. How did you accept a pick up at the same time they are closing. I could not get my carReviewed 20 Aug 2020

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5.2

Pros:After I drop-off the car in NY in perfect condition and full of gas they tried to charge me $100 more than was the price I got when I picked up the car. The reason offered was that I dropped off the car too early (3 hours earlier than it was written in the contract). Supposedly, they have to pay the parking fee in the garage where the car is stored. At that point I said I would take the car and bring it back 3 hours later. After some hustle, I got the price that was promised and written in the contract. Really unpleasant experience.Reviewed 27 Oct 2015

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3.6

Nightmare ExperiencePros:The car was ok. It was almost clean. There were napkins in the glove box, but other than that, it was a normal vehicle.Cons:Worst experience ever. I had to wait 90 minutes to get to the front of the counter. There were only 2 agents & the line was huge. The agents were taking 15 minutes per customer and of course they were "upselling" everyone instead of getting to the other 30+ people who were ahead of me in the line. Also, Budget didn't have enough cars for all of these people. That accounted for another slowdown. One customer ahead of me stated he had the same experience at the same location only months earlier.Reviewed 11 Sep 2016

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• What is the most popular car hire from Budget in New York?

  Luxury (Audi A4 or similar) is the most frequently booked car hire type from Budget in New York.

• How many car hire locations does Budget have in New York?

  Budget has 7 car hire locations in New York. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Budget have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Budget have a car hire location at the airport: LaGuardia airport (LGA)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes