Guest reviews
Overall rating
7.3
Good
Based on 4,951 reviews
Cleanliness
7.1
Comfort
7.2
Pickup/dropoff
6.4
Value for money
6.7
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Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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2.0
Pros: Poor customer service
Cons: Staff has to be nice and helpful
review from
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2.8
Cons: Wait time was excessive. Staff members were rude. Instead of receiving a $20 discount like I was promised for accepting an alternative vehicle, I was charged an additional $20 for accepting a vehicle that had lesser fuel economy. Upon calling, customer service was useless.
review from
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3.2
Pros: The car got me to my destination. Drop off was fine.
Cons: Waited 45 minutes with only 4 people in front of me!!!! Absolutely worst pickup, they either need staff or need to expedite their process. The car itself was dirty and had an odor.
review from
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9.2
Pros: Drop off super easy. Staff just great.
Cons: Lower price
review from
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4.0
Pros: The car I eventually got was fine
Cons: The people at the office made the process as hassled and difficult as they could
review from
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2.0
Cons: poorly organized 1 1/2 hur to get a car
review from
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5.6
Cons: Drop off was poor at JFK. Cars were left outside of drop off lot since it was full. Some cars were left with engine still running. There was no attendee handling drop offs and had to just hand key to a random Budget employee.
review from
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8.0
Pros: Pickup and dropoff were very quick and easy
Cons: The car wasn't filthy, but it wasn't clean.
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9.6
Pros: Staff were very helpful.
Cons: Pick-up location could use a more prominent sign.
review from
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10.0
Pros: Staff very helpful and friendly.
Cons: I did find a vodka bottle under the back seat that was missed from cleaning up from last customer.
review from
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9.6
Pros: Pick up and drop off were quick and easy.
Cons: The rear hatch did not open all the way.
review from
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9.6
Pros: Friendly staff. Easy pickup and dropoff.
Cons: There was some trash in the door compartments.
review from
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9.2
Pros: Drop off super easy. Staff just great.
Cons: Lower price
review from
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9.6
Pros: Staff were very helpful.
Cons: Pick-up location could use a more prominent sign.
review from
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10.0
Pros: Staff very helpful and friendly.
Cons: I did find a vodka bottle under the back seat that was missed from cleaning up from last customer.
review from
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9.6
Pros: Pick up and drop off were quick and easy.
Cons: The rear hatch did not open all the way.
review from
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9.6
Pros: Friendly staff. Easy pickup and dropoff.
Cons: There was some trash in the door compartments.
review from
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2.0
Pros: Poor customer service
Cons: Staff has to be nice and helpful
review from
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2.8
Cons: Wait time was excessive. Staff members were rude. Instead of receiving a $20 discount like I was promised for accepting an alternative vehicle, I was charged an additional $20 for accepting a vehicle that had lesser fuel economy. Upon calling, customer service was useless.
review from
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3.2
Pros: The car got me to my destination. Drop off was fine.
Cons: Waited 45 minutes with only 4 people in front of me!!!! Absolutely worst pickup, they either need staff or need to expedite their process. The car itself was dirty and had an odor.
review from
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4.0
Pros: The car I eventually got was fine
Cons: The people at the office made the process as hassled and difficult as they could
review from
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2.0
Cons: poorly organized 1 1/2 hur to get a car
review from
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5.6
Cons: Drop off was poor at JFK. Cars were left outside of drop off lot since it was full. Some cars were left with engine still running. There was no attendee handling drop offs and had to just hand key to a random Budget employee.
review from
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Where can I find Budget hire cars in New York?
Building 305 Federal Circle, Budget car rentals
Address
Building 305 Federal CirclePhone
+1 718 656 1890Top tips for hiring a car from Budget in New York
- Intermediate car hires from Budget in New York are around 54% cheaper than other car types, on average
FAQs about hiring a car from Budget in New York
What is the most popular car hire from Budget in New York?
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Budget in New York.
How many car hire locations does Budget have in New York?
Budget has 6 car hire locations in New York. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Budget have a car hire location at the airport: LaGuardia Airport (LGA)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Budget have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes