Book Budget hire cars in New York

Reviews for Budget in New York

Recent reviews

Traveller rating

Wonderful

102

Very Good

56

Good

17

Okay

52

Fair

32

Mediocre

0

Poor

153

Find reviews that mention:

car was cleancustomer service

get the carnext day

car availablenever rent

returned the carcredit card

friendly staffcar smelled

pick up and dropcar was dirty

8.0

Everything was fine.Reviewed 8 Jan 2023

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2.0

I’ve rented from kayak and budget many times but this particular experience was horrendous. The budget agent was the most rude and unhelpful person I’ve ever dealt with. He nearly refused to answer any questions I had, wouldn’t let me prepay for gas, would explain anything on my bill, didn’t give me a contract, didn’t input my email so I would get a reciept or able to review him on budget. WORST EXPERIENCEReviewed 5 Jan 2023

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4.0

Staff was pleasant. Office was chaotic. We were sent to wrong car. Had to go back to office to get another car in pouring rain. The GPS didn’t work.Reviewed 18 Dec 2022

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10.0

Everything was perfect!Reviewed 5 Dec 2022

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2.0

Michelle, the person behind the counter at the 87th street Budget, is incredibly rude and uses intentionally misleading sentences to make it seem like you have to pay for things that you do not have to pay for. This isn’t my first bad experience with her either. The last time I rented a car from this location, she was rude to me and multiple other customers in line. One customer even came back in to let her know she was rude and that they would be following up with a complaint. I will be avoiding Budget from here on out because of Michelle.Reviewed 21 Nov 2022

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6.0

I waited an hour before getting the car that I reserved, pre paid and did the pre check online. The poor teller was by himself accommodating people that didn’t have reservations. A separate line for pre checked customer be helpful.Reviewed 7 Nov 2022

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2.0

I was unable to actually take the vehicle off the lot. The website did not reflect the other charges associated with the rental so I was unable to pay for the car/take it off the lot.Reviewed 24 Oct 2022

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4.0

When we came to pickup, there were no cars available, even though we had made a reservation. The crew found this perfectly normal and said we had to wait an hour. After an hour we got a great car that was more luxurious than we picked, for the same price.Reviewed 18 Oct 2022

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2.0

Pickup took 1.5 hours with only 10 people ahead of us in line. We pre-checked-in on our phones and still had to provide the same information at the counter.Reviewed 17 Oct 2022

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2.0

Pick up was an absolute nightmare. Took over an hour to just check in and another 30+ min to actually be assigned a car. The waiting room was absolute chaos and tensions were very high as some people had been waiting over two hours. Absolutely unacceptable wait time to receive a rental car. No apologies or any explanation from staff as to the issues. When we dropped the car off at the Lagurdia location they had a line of at least forty people out the door. Budget needs to figure out there check in issues and I will never rent from them again.Reviewed 17 Oct 2022

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10.0

No frills no surprisesReviewed 1 Oct 2022

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10.0

Truck was still dirty. It wasn't cleanedReviewed 26 Sep 2022

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• What is the most popular car hire from Budget in New York?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Budget in New York.

• How many car hire locations does Budget have in New York?

  Budget has 7 hire locations in New York. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Budget have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Budget have a car hire location at the airport: LaGuardia airport (LGA)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes