Book Advantage hire cars in New York

New York, NY, United States
1 Nov — 8 Nov
New York, NY, United States
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

"The ."(in 1231 reviews)
"s and easy return process."(in 354 reviews)
" was perfect & clean!"(in 1210 reviews)

Cons

"The reservation had no !"(in 1430 reviews)
" and smelly."(in 68 reviews)
"Car dope smoke!"(in 109 reviews)

Reviews for Advantage in New York

Overall rating5.1 OkayBased on 372 reviews
Cleanliness
5.3
Comfort
5.4
Overall
4.9
Pick-up/Drop-off
4.9
Value for money
5.1

Recent reviews

Traveller rating
49
28
37
135
0
Find reviews that mention:
10.0
Cons:Everything was greatReviewed 6 May 2020
review fromkayak
2.0
If there were a lower rating I would give it.Pros:Nothing staff is rude. The absolute worst.Cons:I picked up my car WITH my car insurance information (which they require in NYC. Totally bogus. No other renter requires that) my insurence had no experation date... with out the date I wasn't allowed to rent. I asked "how do we move forward?" The desk worker literally threw my credit card and lincense at me and said "come back with an experation." I rented from Enterprise. And it was great. I would NEVER rent here. This was my third time; all in different states. Horrible experiences. Shame on me, I guess.Reviewed 16 May 2017
review fromkayak
2.0
Cons:Car was damaged in all 4 quarters at pickup. Also had a nail in one tire. They wouldn't answer the phone when I called to report it 5 min after pickup.Reviewed 25 Apr 2020
review fromkayak
5.6
False adverisementPros:Returning the car was a breeze.Cons:Unlimited mileage advertised but it wasn't the case when I went to pick up the car. Unexpected policy about insurance when you are from another borough within the same city (which I had never heard of before). I was told to provide proof of FULL insurance coverage OR a round trip ticket. So I not only needed to provide a letter stating that my personal car was fully insured but I also ended up purchasing their own insurance. This is a car I needed within a few hours in order to start my orientation week with my new job and the rep clearly stated that she couldn't give me the car if I didn't provide the info. Had a relative not been with me, I would've had to return home empty ended after traveling 23 miles with traffic. Never again!Reviewed 9 Apr 2017
review fromkayak
2.0
Pros:The gas tank lid activation switch broke and I was unable to refill the car. No roadside assistance was available so I had to drive 60 miles to the closest agency and when I got there They would not give me another car as their rentals had paper plates and they would not be legal in New York. I demanded they open the lid which they did with a crowbar but then refused to document it as they were afraid of internal reprisal from superiors for doing it. Fortunately so far I have not been charged for this fiasco but never again with this group of amateurs. Terrible customer service from start to finish.Reviewed 22 Dec 2016
review fromkayak
4.0
Bad DayCons:From the beginning I had a horrible experience !! I rented a midsize and they gave me a compact/economy without adjusting the price. Then the agent I think his name was Akeem he was a heavy set African American with short dreads who was on his phone texting the entire time I'm talking to him ..... He made me swipe my card three times without informing me that if it doesn't go through I wouldn't be able to use that card again and my bank flagged it as a fraud charge what if I didn't have any other card I could have just called my bank and informed them I'm out of town and the card would have went through ..... To make matters worse I had to wait an hour to get a car I was charged for a rental at 10am and didn't get a car until 11:15am which was just ridiculous I didn't get a sorry or anything they gave me my keys and walked off I rent from advantage every month but this will honestly be my last time renting with you guys I'm very disappointed. The agents lack of customer service and one on one interaction just shows that nobody cares and there lack of customer serviceReviewed 11 Jan 2017
review fromkayak
7.6
Pros:Staff was very helpful.Cons:Car had some wear & tear.. the price could have been lower to reflect the condition of the car.Reviewed 4 May 2020
review fromkayak
6.8
Car clean and reliable, location sketchyPros:The car was great. I didn’t have any issues, it was a good size, reliable, all around good for the money.Cons:I had a significant issue with payment. This location charged my card almost $200 more than they were supposed to. Although the issue was eventually resolved and the money was refunded, this definitely gives me pause about renting with this company again. Also, make sure your tank is full when you retrieve the car. I forgot to do so and realized it was only filled halfway and had to spend almost $50 filling it up before I returned it. Also, the location is pretty dirty. If I didn’t have the issue with my card being overcharged I wouldn’t have any issues with returning here, but that is definitely a concern.Reviewed 26 May 2018
review fromkayak
2.0
Pros:Location did not have car when I arrived, had to wait for about four hours at rental car location for a car. Once I picked up the car is smelled heavily of marijuana smoke, no discount was offered. Rental car location did not clean car, I had to disinfect the car myself. When I tried to return the car I called the location multiple times and they did not pick up, instead they sent me an email address to contact to contact the agency, I emails and have not heard anything back yet (it’s been two days). Horrible experience, I will not be using advantage again.Reviewed 22 Mar 2020
review fromkayak
2.0
Local Rental InsuranceCons:Was not allowed to rent the car due to them changing their local rental policy. The counter ladies instructed me that I had to have full coverage, on my own(I do not own a car, but carry non owners insurance). The non owners coverage that I have used for 10 years was not acceptable either. This was not in their online documentation, I had that coverage. I walked across the room and rented from anothe carrier and, while in line, watched the counter attendants turn away every group of people who had a reservation. No one understood why the policy had changed and, even though I had purchased collision insurance thru the kayak rental(which was the only full coverage I didn't carry), but apparently that wasn't acceptable either. There was no opportunity to purchase the insurance, and no solution. I have no idea how this company can operate this way, but know that they have lost my business and a lot of others.Reviewed 17 Oct 2016
review fromkayak
2.0
Self-Defeating Discrimination Against Local RenterPros:Absolutely nothing.Cons:Advantage's JFK location refused to honor my reservation because I don't my own car with full insurance and live within a 60 mile radius. In other words, they're an NYC car rental place that refuses to rent cars to NYC residents - why else would we be renting a car in our own city?! Most of us, by nature of living here, go through the airport rental experience a couple of times a year when we need a car for short regional trips that the bus or train won't help with. I've never had this issue before; Advantage's customer rep literally mocked me and told me I had to "read the fine print." That's not fine print...it's a pretty major and unusual caveat, and possibly wouldn't hold up in court. I took my business next door to Dollar, and in the hour I waited in their shared vestibule for a car to be ready saw 4 others at Advantage deal with the same asinine policy. Because of Advantage, I nearly missed a wedding; I witnessed others after me left stranded when Dollar ran out of cars, too.Reviewed 14 Nov 2016
review fromkayak
4.0
Cons:As a resident of NYC area, the "fine print" about 150 miles per day maximum was a surprise. The pay before hand was not useful. The car was rented due to an auto accident, and the initial contract for a few days was prior to learning about the insurer paying for the car. The extension of the rental could not be done through the insurer. The abrupt phone call on Thursday April 13th in the afternoon about the immediate need to return the car was highly inconvenient. When I called he 718 # back, full voicemail. Where was no explanation for this demand. If the car had a safety issue, why did Advantage rent it to me? if the temp plates were due on 19 April, why the return on the 13th? if there is a reason for this demand, why not explain? The car had a "low tire" warning, left rear, but there tire appeared to be fully inflated.Reviewed 16 Apr 2017
review fromkayak

Where can I find Advantage hire cars in New York?

90-05 25th Ave, Advantage car hires

Address

90-05 25th Ave

Hours

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Phone

+1 718 424 8504

Address

318 Federal Circle

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 718 632 1632

Good to know

Most popular car type

Luxury

Average price

$47/day

Good deal

$46/day

Top tips for hiring a car from Advantage in New York

  • 25% of our users found a car hire from Advantage in New York for $46 or less

FAQs about hiring a car from Advantage in New York

  • On average a car hire from Advantage in New York costs $47 per day.

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Advantage in New York.

  • Advantage has 2 car hire locations in New York. Take a look at our Advantage hire location map to find the best car hires near you.

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