Find reviews that mention:
2.0
Dropped my reservation after calling and confirming it.Reviewed 2 Jan 2023
review from![kayak]()
10.0
Customer service was excellent. Easy to pick up rental and staff was courteous.Reviewed 25 Dec 2022
review from![kayak]()
2.0
Car broke down due to mechanical issues (fault of rental car-ended up costing exponentially more time and money)Reviewed 13 Sep 2022
review from![kayak]()
10.0
Good customer service...100%Reviewed 14 Jun 2022
review from![kayak]()
10.0
Service was great, process was fast and easy. Customer service was on point. Couldn’t have done better. Thank you.Reviewed 7 Mar 2022
review from![kayak]()
10.0
Seamless and quick pick up and return, clean car. The only minor inconvenience - gas tank was not full, and returning 3/4th in practice means that one is overpaying for gas.Reviewed 16 Feb 2022
review from![kayak]()
10.0
Pick up and drop off was extremely quick and easy! We picked up our vehicle at JFK on 9/4 late in the evening and dropped off our vehicle back at JFK on 9/6 early in the morning and every single staff member was kind and helpful. I wish I would’ve asked their names to include in this review. Great customer service and extremely friendly staff members!Reviewed 8 Sep 2021
review from![kayak]()
5.9
No gps on board, return drop off adress on bill different from drop off location at the airport. Could have been better.Reviewed 29 Jul 2021
review from![momondo-kyk-wl]()
2.0
Cons:I just checked my bank account and I got charged $658.56 for my car rental. It should've been $408.56. Please correct this amount ASAP otherwise I will dispute the charge with Chase.Reviewed 1 Jun 2021
review from![kayak]()
10.0
Pros:The staff was super helpful and friendly. One of the best experiences I've had picking up a car in NYC.Cons:I wish the tank was full when I picked it up. It's a bit more complex to return a tank at 5/8 than to return one that is full.Reviewed 15 Dec 2020
review from![kayak]()
2.0
Cons:I never got any sort of confirmation, therefore was not able to rent the carReviewed 20 Oct 2020
review from![kayak]()
6.8
Pros:The staff was helpful, although a little slow.Cons:The car looked very used and smelled like smoke.Reviewed 28 Aug 2020
review from![kayak]()