Guest reviews
Overall rating
6.6
Good
Based on 2,964 reviews
Cleanliness
6.8
Comfort
6.8
Pick-up/Drop-off
6.3
Value for money
6.8
Pros
"Staff was friendly and helpful!"
(in 719 reviews)
"Car was fine, clean etc."
(in 2492 reviews)
"The car itself was nice"
(in 2410 reviews)
Cons
"Cleaner car, better customer service."
(in 279 reviews)
"Car smelled of smoke"
(in 287 reviews)
"The car was clean and new."
(in 2492 reviews)
Recent reviews
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Find reviews that mention:
customer service
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took about five minutes
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10.0
Pros: Very friendly staff at both airports. No lines, easy, easy, easy.
Cons: Nothing
review from
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2.0
Pros: Employee left early so counter was closed when I showed up to get car. Called customer service and said they couldn't help but a supervisor would call. Never got a call back.
Cons: Used a different company.
review from
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6.0
Pros: Very smooth and trouble free.
Cons: Customer service.
review from
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5.6
Pros: They closed at 11PM so I had to cancel- good thing I noticed- when a car rental is not 24/7 that needs to be in bold print and the system should ask when you are arriving- you need at least an hour if not more
Cons: A warning that the rental facility is not 24/7
review from
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9.2
Pros: Staff was excellent
Cons: The Car was a smaller than expected (did not get a Hyundai Elantra) side view mirrors very small.
review from
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8.0
Pros: Easy in and out
Cons: It was all fine.
review from
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2.0
Cons: Horrible customer service, dirty cars and expensive. Don’t even bother to call up the actual location bc no one ever picks up, your calls go straight to call center and most of the time they’re not able to help you with any of your requests or issues. Make your self a favor & don’t rent from them.
review from
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5.2
Pros: Staff was OK, but they seemed way understaffed.
Cons: Car wasn’t completely clean, tire pressure monitor warning light was on when I received the car, with no visibly deflated tire. Process of picking up car was too slow.
review from
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6.0
Pros: Good car
Cons: The pickup and drop off was terrible. First, I was emailed the wrong pickup address. I went there and there was no rental place. I had to call to find out a new one and spend money on a cab to get there. Second, the drop off was chaotic and confusing. I have no idea what I was charged in the end.
review from
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8.4
Pros: The drop-off was very easy, IF you know in advance to return to the Avis lot. The vehicle (a Rogue) was new with low mileage and was comfortable.
Cons: There are no Payless signs until after taking the exit for Rental Returns. Anyone not knowing where to return the car might be confused. Fortunately, I asked about returning the vehicle upon departure from the lot after finishing the forms. Having just 1 agent on-site on Friday morning was horrible.
review from
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8.4
Pros: Yews to both questions
Cons: Nothing
review from
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9.2
Pros: Everything very efficient
Cons: Car tires needed alignment
review from
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10.0
Pros: Very friendly staff at both airports. No lines, easy, easy, easy.
Cons: Nothing
review from
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9.2
Pros: Staff was excellent
Cons: The Car was a smaller than expected (did not get a Hyundai Elantra) side view mirrors very small.
review from
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9.2
Pros: Everything very efficient
Cons: Car tires needed alignment
review from
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8.0
Pros: Easy in and out
Cons: It was all fine.
review from
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8.4
Pros: The drop-off was very easy, IF you know in advance to return to the Avis lot. The vehicle (a Rogue) was new with low mileage and was comfortable.
Cons: There are no Payless signs until after taking the exit for Rental Returns. Anyone not knowing where to return the car might be confused. Fortunately, I asked about returning the vehicle upon departure from the lot after finishing the forms. Having just 1 agent on-site on Friday morning was horrible.
review from
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8.4
Pros: Yews to both questions
Cons: Nothing
review from
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2.0
Pros: Employee left early so counter was closed when I showed up to get car. Called customer service and said they couldn't help but a supervisor would call. Never got a call back.
Cons: Used a different company.
review from
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6.0
Pros: Very smooth and trouble free.
Cons: Customer service.
review from
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5.6
Pros: They closed at 11PM so I had to cancel- good thing I noticed- when a car rental is not 24/7 that needs to be in bold print and the system should ask when you are arriving- you need at least an hour if not more
Cons: A warning that the rental facility is not 24/7
review from
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2.0
Cons: Horrible customer service, dirty cars and expensive. Don’t even bother to call up the actual location bc no one ever picks up, your calls go straight to call center and most of the time they’re not able to help you with any of your requests or issues. Make your self a favor & don’t rent from them.
review from
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5.2
Pros: Staff was OK, but they seemed way understaffed.
Cons: Car wasn’t completely clean, tire pressure monitor warning light was on when I received the car, with no visibly deflated tire. Process of picking up car was too slow.
review from
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6.0
Pros: Good car
Cons: The pickup and drop off was terrible. First, I was emailed the wrong pickup address. I went there and there was no rental place. I had to call to find out a new one and spend money on a cab to get there. Second, the drop off was chaotic and confusing. I have no idea what I was charged in the end.
review from
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Where can I find Payless hire cars in New York?
25 Bowery Bay Blvd, Payless car rentals
Address
25 Bowery Bay BlvdHours
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 08:00 - 22:00 |
| Sunday | 08:00 - 22:00 |
Phone
+1 718 446 0824Top tips for renting a car from Payless in New York
- Premium car hires from Payless in New York are around 36% cheaper than other car types, on average
FAQs about renting a car from Payless in New York
What is the most popular car hire from Payless in New York?
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Payless in New York.
How many car hire locations does Payless have in New York?
Payless has 2 car hire locations in New York. Take a look at our Payless hire location map to find the best car hires near you.
Does Payless have a car hire location at the airport: John F Kennedy Intl airport (JFK)?
Yes
Does Payless offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?
Yes
Does Payless have a car hire location at the airport: Newark airport (EWR)?
Yes
Does Payless offer shuttle or airport pick-up services from Newark airport (EWR)?
Yes
Does Payless have a car hire location at the airport: LaGuardia airport (LGA)?
Yes
Does Payless offer shuttle or airport pick-up services from LaGuardia airport (LGA)?
Yes