Book Dollar hire cars in Chicago

Reviews for Dollar in Chicago

Recent reviews

Traveller rating

Excellent

83

Good

59

Okay

54

Mediocre

47

Poor

0

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car was cleangreat experience

get the carcustomer service

rented the cargreat value

car i reservedpick up and drop

great pricenever rent

friendly staff

2.0

Pros:The car was clean.Cons:Everything else. The staff at pickup was excellent but she was overwhelmed and we needed to wait 2 hours just to get to the checkin desk. Every other car rental company had more than one employee working, even the ones with one checkin desk. Dollar and Thrifty had one employee despite having five seperate checkin desks. No employees could be found at drop-off. I finally found some one who said hertz/dollar/thrifty only had one person working (despite lines of cars for returns) and the best thing is to just leave the keys in the car and you will get an email later about checkout. Horrible customer service from a management perspective not an employee level. Staff your locations and service will be better.Reviewed 8 Jul 2021

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2.0

Pros:Staff very friendly, drop-off very easyCons:Waited in line, 3 HOURS to pick up a car. One agent.Reviewed 29 Jun 2021

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10.0

Pros:The staff was awesome and drop off was very easy.Cons:The car wasn't super clean, but given the circumstance of our flight being cancelled we were just grateful we could get a car. Unfortunately, the price was high, which is typical right now due to the shortage of car rentals. But Dollar was the only company that had cars available thankfully!Reviewed 28 Jun 2021

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2.0

Pros:Pick up took almost 2 hours waiting in the long line! Final bill estimate was about $400; however, final bill was over $600!Reviewed 26 Jun 2021

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4.0

Pros:Drop off was easy. Pick up at Ohare was a bit nasty most of the time there was only agent to help 40 customers. Waited in line for 1&1/2 hours to pick up my rental.Reviewed 18 Jun 2021

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4.0

Cons:They did not have the compact classic car I had requested and charge me for a larger SUV I did not need. This was because I booked through car rental.com and apparently the computer listed me as arriving at 12 noon when in fact I arrived at 10 AM. Looking at the parking area it was clear they did have the smaller car available I consider this a case of bait and switch.Reviewed 16 Jun 2021

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6.0

Pros:Easy drop-off.Cons:Like some other rental companies, Dollar is suffering from a car shortage and my car wasn't available when I arrived. To avoid a wait, I took an upgrade. The upgrade price was misquoted and I didn't see the final higher price until I got my receipt. I also declined insurance but was charged for it. Again, being in a hurry I didn't see it until I got my receipt.Reviewed 15 Jun 2021

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4.0

Pros:Not much. The rep seemed harsh and not interested that our suv contracted was not available. The car we had to take, because of a time commitment, was not offered at a discount or complementary upgrade.Cons:We did not get an emailed receipt! My credit card has been charged over $500 for a one day rental!! And we had to pay extra for car we didn’t really want but had to take because of a time commitment with our family. The rep had no real solution except to say: there’s a shortage of cars everywhere….. much better experience using Priceline this week for another rental in Detroit.Reviewed 14 Jun 2021

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2.0

Cons:I was charged over $600 for 3 days they double charged me I want my money backReviewed 14 Jun 2021

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2.0

Cons:Change oil light came on 100 miles into a 16 day rental, low tire pressure light came on soon after that, tires had to keep being refilled throughout our vacation. We called roadside service, the first time they hung up on me, the second time they put me on hold for so long I was able to get the oil changed at Jiffy Lube while on hold. Tires were also bald and needed to be realigned, so it was a noisy ride. It’s like Dollar didn’t do any preventative maintenance before renting it out. Will not rent from them again.Reviewed 13 Jun 2021

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2.0

Pros:NothingCons:Extra fees were added to me $55.43Reviewed 7 Jun 2021

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2.0

Pros:Car was clean. Staff was somewhat friendly...although they didn't seem thrilled to be there..Cons:I've been double charged, which I'm trying to remedy, drop-off was confusing, prices are too high.Reviewed 3 Jun 2021

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• How much does it cost to hire a car from Dollar in Chicago?

  On average a car hire from Dollar in Chicago costs $123 per day.

• What is the most popular car hire from Dollar in Chicago?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Dollar in Chicago.

• How many car hire locations does Dollar have in Chicago?

  Dollar has 2 car hire locations in Chicago. Take a look at our Dollar hire location map to find the best car hires near you.

• Does Dollar have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Dollar have a car hire location at the airport: Midway airport (MDW)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Dollar have a car hire location at the airport: Greater Rockford airport (RFD)?

  No (according to our data)

• Does Dollar offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  No (according to our data)