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Reviews for Thrifty in Chicago
Pros
""(in 959 reviews)
"Needed to change my drop off agent was very helpful."(in 242 reviews)
"The staff was very nice, and the was clean also"(in 2339 reviews)
Cons
"The car someone had been smoking pot in it."(in 161 reviews)
"Once a reservation is made, have those s ready per the reservation."(in 2245 reviews)
"I saw another company process 4 customers while I was getting my ."(in 2245 reviews)
Overall rating5.2 FairBased on 116 reviews
Cleanliness
6.4
Comfort
6.4
Overall
5.2
Pick-up/Drop-off
5.0
Value for money
5.4
Recent reviews
Traveller rating
14
3
2
7
1
0
46
Find reviews that mention:
10.0
Pick up was awesome! Great car!Reviewed 28 Oct 2024
review from
4.0
Tires were super worn but I'd have to wait a day for another car so I had to take it.Reviewed 5 Jul 2024
review from
2.0
Absolutely terrible and if you want to know more call me.Reviewed 3 Jun 2024
review from
2.0
I went to the location they didn’t have my information or any cars available. I spent $30 to go pick the car up and received nothing. HORRIBLE SERVICE!Reviewed 27 Feb 2024
review from
1.9
Thrifty and Priceline’s had extremely disappointing service with an over 2 hour wait to pick up the car and no flexibility to exchangeReviewed 7 Jul 2021
review from
10.0
Cons:Had to wait at the car rental counter, the line was long.Reviewed 25 May 2021
review from
2.0
Pros:Nothing, customer service representatives were rude and completely unhelpful. Stand in line for over 30 minutes only to learn there are no cars available for pick-up.Cons:Do not accept reservations, if you do not have cars available to pick-up.Reviewed 20 May 2021
review from
2.0
Pros:nothingCons:I waited on line for a half hour. when I got to the front, the guy told me they had no cars, and I would have to wait 1-2 hours. Another customer told me they were waiting 3 hours. I went to Budget and got a car right away.Reviewed 16 May 2021
review from
2.0
Pros:There were no cars. Waited 20 mon in a line 50 people long. When asked agent where line ended they didnt tell us there were no carsCons:Honesty.Reviewed 7 May 2021
review from
4.0
Cons:Cutomer service to extend rental for 2 more days due to family emergency. I ended up renting something bigger for half the price. In addition, I got charged for unlimited tolls but there are no tolls btwn Ohare and ChicagoReviewed 1 May 2021
review from
2.0
Pros:I had a terrible experience with this company. There was nothing good about it. I complained both to Thrifty and their parent company, Hertz, and did not get a satisfactory reply to either complaint.Cons:I was travelling unexpectedly due to a family emergency and needed a rental car to get home as soon as possible. When I reserved the car, I was quoted a reasonable, fair market price. When I got to the airport and actually rented the car, the amount was about triple that amount due to extras like liability insurance, extra driver, I-Pass charges. It was late at night, I had been travelling all day and needed to get home to deal with the emergency and not thinking clearly, I accepted all the charges. After I got home and had time to review the charges, I realized that I didn't need any of the extras: my own insurance policy covered the liability, and I could have paid the I-Pass fees on-line after the fact. The credit card used to pay the rental was my mother's, who was with me, so they counted me as an extra driver, even though my mother, (who is 86), does not drive. When I called to explain the circumstances, and ask for a partial refund, they said the charges could only be changed at the site of rental, back at the airport 4 hours away. I tried to speak to an attendant when I returned the car and that was impossible. There was no one to be found. I complained to both Thrifty and Hertz to no avail. They are not sympathetic to their clients' circumstances and seem to care a less about your customer experience. I consider that Thrifty engaged in fraudulent, unscrupulous behavior. I will not use any of the Hertz companies again and I urge you not to do the same. I would ask Kayak to remove them from their website.Reviewed 21 Apr 2021
review from
10.0
Pros:YesCons:Cost changed in second week when I purchased it.Reviewed 17 Apr 2021
One thing that is important to consider when you book Thrifty car rentals in Chicago is what type of vehicle you will enjoy for your trip to this city. A compact car is an excellent choice for solo travelers or couples looking for an economical and easy-to-maneuver vehicle for city driving and parking in Chicago's busy downtown area. Chicago's proximity to outdoor activities and the Great Lakes makes renting an SUV a great choice if you plan to explore the surrounding natural areas or need extra cargo space for equipment or luggage.
The Thrifty Car Rental loyalty rewards program, known as “Thrifty Blue Chip,” is a great benefit when you book Thrifty car rentals in Chicago. Members can enjoy expedited service at the rental counter, reducing the time spent picking up and returning rental vehicles. Blue Chip members may have access to express return lanes, making it quicker and more convenient to return rental vehicles. Members earn points for each qualifying rental, and these points can be redeemed for free rental days.
Something you should keep in mind when you pre-pay for your Thrifty car rental in Chicago is the company's cancellation policies. There may be a cancellation fee if you decide to cancel the reservation. The fee amount can vary depending on the rental details and location. Generally, the cancellation fee is lower if you cancel more than 24 hours before your scheduled pickup time. If you cancel within 24 hours of the pickup time, an additional fee may apply.
If you are planning to book Thrifty car rentals in Chicago during the winter, double-check and make sure they will provide a vehicle equipped with suitable tires for winter driving. In case of heavy snow, it's wise to have snow chains or snow socks in the car. Ask if Thrifty can provide or allow you to bring these accessories. Winter in Chicago can be extremely cold, so having heated seats and a heated steering wheel can provide added comfort during your drives.
25% of our users found car hire from Thrifty in Chicago for $80 or less.
Book your car hire from Thrifty in Chicago at least 2 days before your trip in order to get a below-average price.
Intermediate car hire from Thrifty in Chicago are around 33% cheaper than other car types, on average.
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FAQs about hiring a car from Thrifty in Chicago
Where can I go to pick up a Thrifty car rental in Chicago?
Many travelers making their way to the Chicago area will do so by taking airline flights to the Chicago O'Hare International Airport (ORD). Fortunately for these renters, Thrifty offers a convenient location onsite that will quickly get you on your way on your trip to Chicago in one of their rental cars. If you are already in the downtown Chicago area and do not want to make the long trip back to the airport to pick up a rental car, you should make your way to the location at 401 North State St.
What are some of the benefits of utilizing Thrifty car rental in Chicago?
Thrifty staff in Chicago are familiar with the area and can provide helpful information and recommendations for your trip. Thrifty offers flexible rental terms that suit any trip length well. Thrifty provides extras like GPS navigation devices, child car seats, and various fuel service options to enhance your rental experience. Thrifty car rentals in Chicago is known for its customer service, and can assist you with any questions or concerns you may have during your rental.
What are some tips for parking a rental car in Chicago?
On-street parking is available throughout downtown Chicago, but rates and availability vary. Expect to pay around $4 to $7 per hour for metered parking spaces. Note that some areas have different hourly rates and parking meters are often enforced until late in the evening. Chicago has numerous parking garages and lots in the downtown area. Rates can range widely, from around $12 to $30 or more for daily parking. Be sure to check for early bird specials or discounts for off-peak hours.
How much does it cost to hire a car from Thrifty in Chicago?
On average a car hire from Thrifty in Chicago costs $80 per day.
What is the most popular car hire from Thrifty in Chicago?
Intermediate (Honda CR-V or similar) is the most frequently booked car hire type from Thrifty in Chicago.
How many car hire locations does Thrifty have in Chicago?
Thrifty has 6 hire locations in Chicago. Take a look at our Thrifty hire location map to find the best car hire near you.
Does Thrifty have a car hire location at the airport: O'Hare Intl airport (ORD)?
Yes
Does Thrifty offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?
Yes
Does Thrifty have a car hire location at the airport: Midway airport (MDW)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Midway airport (MDW)?
Yes
Does Thrifty have a car hire location at the airport: Greater Rockford airport (RFD)?
No (according to our data)
Does Thrifty offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?
No (according to our data)
See more FAQs
Everything you need to know for your Thrifty car rental in Chicago
Search for cheap car hire from Thrifty in Chicago with KAYAK and hire a car from Thrifty that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Thrifty car hire deal in Chicago.
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