Book Thrifty hire cars in Chicago

Reviews for Thrifty in Chicago

Recent reviews

Traveller rating

Wonderful

13

Very Good

3

Good

2

Okay

7

Fair

1

Mediocre

0

Poor

42

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car was cleancredit card

get the carcustomer service

car availablegreat price

friendly staffper day

car smelled

2.0

Pick up took over an hour in line. Disappointing experience.Reviewed 16 May 2023

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2.0

Agent was direct but unhelpful Would not complete rental even though I had a confirmation #. Because it was a same day bookingReviewed 23 Jan 2023

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10.0

The thrifty employees were so nice and helpful. The car was in great shape and the price was great. I’ll definitely book with them again.Reviewed 9 Jan 2023

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2.0

The employees at the pick up desk were awful. Of all of the car rental companies at the airport theirs was the only one with a queue of any size. They were unapologetic and rude. I had the rental booked for 3pm and I was in line at 2:50pm. After waiting in line for over an hour I was told they didn’t have a car and I would have to wait. We I asked if there would be in compensation or even a voucher for food I was told that ‘I can wait for a car or not, we already have your money.’ We didn’t get to a car until 4:45.Reviewed 15 Nov 2022

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10.0

The customer service is really good and the value for money is really experienced.Reviewed 14 Nov 2022

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2.0

My car category was unavailable when I arrived at the Ohare counter. I was charged an extra fee for a different car unless I was willing to wait for my car category to become available with no guarantee as to when it would (at least another 45 minutes when I had already been waiting in line at the counter for 45 minutes) . The lady behind the counter was rude, short, and did not explain the problem. It felt like a classic bait and switch and I was being manipulated for more money.Reviewed 25 Oct 2022

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2.0

There was no car at all.Reviewed 16 Oct 2022

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6.0

Cars are quite old - presumably reflected in the price, never quite get a car to the standard offered even if the one you get just creeps into the size class. Convenience of location is good.Reviewed 19 Aug 2022

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8.0

Cost of sat nav was hideousReviewed 11 Aug 2022

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2.0

Had to wait over an hour in line to pick up the car at O’Hare and the customer service was so slow. I would not recommend.Reviewed 9 Aug 2022

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2.0

Super long wait at Chicago Airport pickup. About 1:30. One counter for both Thrifty AND Dollar, with 2-3 clerks. Clerk's instructions about fuel prepaying and toll paying were unclear, and when I asked for her to repeat, she just said "Whatever, just take care of it". Probably just wanted to get over the huge queue and I get that, but still really bad customer service. She asked for me to write down my personal information on a boarding pass-like paper, with address, email and phone, when other companies around have a QR code for you to scan and enter these details in advance. Could be good for time saving in case of big queue ups like this was...Reviewed 31 Jul 2022

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10.0

Upgraded me to a new Expedition Max for very few extra dollars!Reviewed 18 Jul 2022

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• How much does it cost to hire a car from Thrifty in Chicago?

  On average a car hire from Thrifty in Chicago costs $98 per day.

• What is the most popular car hire from Thrifty in Chicago?

  Full-size (Ford Expedition or similar) is the most frequently booked car hire type from Thrifty in Chicago.

• How many car hire locations does Thrifty have in Chicago?

  Thrifty has 5 hire locations in Chicago. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Thrifty have a car hire location at the airport: Midway airport (MDW)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Thrifty have a car hire location at the airport: Greater Rockford airport (RFD)?

  No (according to our data)

• Does Thrifty offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  No (according to our data)