Book Thrifty hire cars in Chicago

Chicago, IL, United States
30 May — 6 Jun
Same drop-off
Chicago, IL, United States
Mon 30/5
Noon
Mon 6/6
Noon
Driver's age:

Reviews for Thrifty in Chicago

Overall rating6.6 GoodBased on 356 reviews
Cleanliness
7.1
Comfort
7.0
Overall
6.5
Pick-up/Drop-off
6.3
Value for money
6.6

Recent reviews

Traveller rating
62
37
41
50
0
Find reviews that mention:
4.0
Pros:The car was in fine working order.Cons:The pick-up process took 2 hours and then didn’t have the car we originally requested.Reviewed 6 Jul 2021
review fromkayak
6.0
Pros:The staff was very friendly and helpful however it took 1.5 hours to get to the counter.Cons:More efficient processing of reservations.Reviewed 5 Jul 2021
review fromkayak
10.0
Pros:Air traffic is at an all time high and some people don't take into consideration that rental car companies sold off their fleets due to the pandemic. Additionally, when people extend their rentals it affects the next person that had reserved the same size vehicle. Fortunately, even though the wait was a little longer than usual, we had no issues picking up or returning the vehicle at O'Hare.Reviewed 30 Jun 2021
review fromkayak
4.0
Pros:Staff tried their best, kept their cool but our car and many others were not there for our 8 am pick up time nor were we given any advance notice that there was going to be a delay. Many disgruntled clientsCons:Have the cars there at the scheduled time or don’t accept reservations. At least give us a head’s up so we could have done something else for 3 hours….Reviewed 16 Jun 2021
review fromkayak
2.0
Pros:NothingCons:We were unable to collect the car because of issues with Thrifty. They were unable to provide us with a car in a reasonable time at the time of our rental. We arrived at the car rental desk and found 100 people queued in line at the counter. In talking with other people, we heard the line was over 1.5 hours long. We waited for 30 minutes and the line did not move. At that point, we were going to miss the appointment that was the reason for our trip, so we left and made other arrangements. (We have small children and waiting for several hours in line was not going to be possible for us.) I attempted to call Thrifty and Rentalcars.com from the line, but was unable to reach an agent. I am happy to provide a photo of the line. Given this experience and Thrifty's inability to provide us a car in a reasonable timeframe at our reservation time, we are requesting a refund for our reservation from rentalcars.com.Reviewed 9 Jun 2021
review fromkayak
2.0
Pros:Waited over 2 hours for my vehicle pick up and missed my conference. Staff was not friendly and seemed to careless that a line and formed (literally) out the door of the building. Nothing was offered, and they even tried to up sell me. Thrifty is trash, and the reviews at the Chicago Ohare airport reflect exactly what I experienced. I'll never be using this service again.Cons:Adequately staff the customer service desk, not overbook, better customer service.Reviewed 7 Jun 2021
review fromkayak
4.0
Pros:Staff friendly Drop off easy reliable carCons:1.5 hours to pick up car, one staff only servicing guests Car smelled smoke did not receive the email upon drop-offReviewed 3 Jun 2021
review fromkayak
2.0
Cons:Better customer service I hope you waiting to pick up my car to an a half hoursReviewed 2 Jun 2021
review fromkayak
6.0
Cons:Had to wait an hour before they had a vehicle ready for me.Reviewed 1 Jun 2021
review fromkayak
10.0
Cons:Had to wait at the car rental counter, the line was long.Reviewed 25 May 2021
review fromkayak
2.0
Pros:Nothing, customer service representatives were rude and completely unhelpful. Stand in line for over 30 minutes only to learn there are no cars available for pick-up.Cons:Do not accept reservations, if you do not have cars available to pick-up.Reviewed 20 May 2021
review fromkayak
2.0
Pros:nothingCons:I waited on line for a half hour. when I got to the front, the guy told me they had no cars, and I would have to wait 1-2 hours. Another customer told me they were waiting 3 hours. I went to Budget and got a car right away.Reviewed 16 May 2021
review fromkayak

Where can I find Thrifty hire cars in Chicago?

5150 W 55th Street, Thrifty car hires

Address

5150 W 55th Street

Hours

Wednesday09:00 - 17:00
Tuesday09:00 - 17:00
Monday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00

Phone

+1 877 283 0898

Address

10255 West Zemke Road

Hours

Wednesday06:00 - 22:00
Tuesday06:00 - 22:00
Sunday06:00 - 22:00
Saturday06:00 - 22:00
Monday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00

Phone

+1 877 283 0898

Address

Lc Pending Close Dec 1st

Hours

Wednesday09:00 - 17:00
Tuesday09:00 - 17:00
Monday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00

Phone

+1 877 283 0898

Address

401 North State Street

Hours

Wednesday07:00 - 18:00
Tuesday07:00 - 18:00
Sunday08:00 - 15:00
Saturday07:00 - 18:00
Monday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00

Phone

+1 312 372 7600

Address

181 West Washington Street

Hours

Wednesday08:00 - 15:00
Tuesday08:00 - 15:00
Sunday09:00 - 17:00
Saturday09:00 - 17:00
Monday08:00 - 15:00
Thursday08:00 - 15:00
Friday08:00 - 15:00

Phone

+1 312 726 1476

Good to know

Most popular location

10255 West Zemke Road

Most popular car type

Compact

Average price

$112/day

Good deal

$88/day

Top tips for hiring a car from Thrifty in Chicago

  • 25% of our users found a car hire from Thrifty in Chicago for $88 or less
  • Compact car hires from Thrifty in Chicago are around 39% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Chicago