Book Avis car hires in Chicago

Pros: Pickup was confusing as avis had no one at the desks, ghost town. Drop off was simple.

Cons: Vehicle had broken glass under the seats and on floor mats at pickup, must've had broken windows previously?? 6 hour drive sounded like driving with the windows open, very loud and interior was not clean even though avis put a sticker on the dash starting vehicle was. Clean/sanitize from top to bottom....

Pros: No the staff was rude the lady tried to get me to down grade for the same price and when I told her I chose one of the most expensive categories she got upset and said we’ll wait 45 mins till a car is ready

Cons: They charged hidden fees that weren’t really put out there.

Pros: Staff was helpful. Pickup/drop off was easy

Cons: Car was dirty and smelled like cigarettes

Pros: Desk manager at pickup was good.

Cons: Dropoff clerk tried to slide in $15.99 fuel charge when the tank was full.

Cons: There was a used mask in the center console. During a nationwide pandemic. Unacceptable.

Pros: Drop off and pick-up was convenient.

Cons: Car smelled TERRIBLE of smoke from previous renter

Pros: The agents are friendly

Cons: I was give a car with an expired license plate. I was told that it isn't a big deal because I did not receive a ticket.

Pros: The young gentlemen at the front desk counter was very unprofessional and rude. He canceled my reservation and told me that he doesn’t need my business.

Cons: I honestly think that there is no help for this location. Unless they hire new people who are professional and friendly towards the customers.

Cons: Pickup is like a pressure cooker environment. Deliberately made me wait (50 minutes wait on a weekday) and selling me lot of unnecessary services. I already bought insurance and they added insurance to bill without asking me. I still don’t know if I’d paid for gas, even though I filled gas while returning car. Very bad experience. Car isn’t of good quality either. It keeps prompting me about engine oil needing change and made me anxious if it going to stop on freeway.