Book National hire cars in Chicago

Reviews for National in Chicago

Recent reviews

Traveller rating

Wonderful

2

Very Good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

4

Find reviews that mention:

staff was helpfulgreat service

car availablepick up and drop

car was greatpick up the car

customer service

2.0

I arrived to pick up the car and was told my reservation was canceled.Reviewed 28 Dec 2022

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2.0

Was allowed to reserve car and then when I showed up to pick it up they told me (along with many other patrons) that they were out of cars and wouldn’t be giving me a car to honor their reservation.Reviewed 28 Dec 2022

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8.0

They didn't have the car type I had ordered, but the staff at pick up was very friendly and offered me my pick of any other car type they had to make up for it. The return was impersonal - just told to leave the keys in a box - but quick and easy.Reviewed 6 Sep 2022

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10.0

good price, good customer svc. Let's go Brandon.Reviewed 13 Oct 2021

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1.9

No car available on arrivalReviewed 8 Jul 2021

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2.0

Cons:National didn't have my SUV available nor would they rent a car to me since I was local and not a distant traveler and booked on the same day. Why did they give the option on the website that a car was available? Wasted my time on Christmas day.Reviewed 5 Jan 2021

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6.0

Pros:The staff was happy to see and serve me. Good customer service.Cons:Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.Reviewed 18 Dec 2020

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9.6

Pros:Staff was great, car selection was great (plus free upgrade). Drop off was very easyCons:The pick up location garage is a little tight to navigate getting outReviewed 7 Nov 2020

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10.0

Pros:Exceptional Experience.Reviewed 18 May 2020

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9.6

Pros:Friendly staff...Cons:Cup holders and little cubby wasnt clean. Stick with spilled something.Reviewed 1 May 2020

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9.6

Cons:I was very pleasedReviewed 7 Oct 2019

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6.8

Cons:Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.Reviewed 12 May 2019

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• What is the most popular car hire from National in Chicago?

  Full-size (Ford Expedition or similar) is the most frequently booked car hire type from National in Chicago.

• How many car hire locations does National have in Chicago?

  National has 3 hire locations in Chicago. Take a look at our National hire location map to find the best car hire near you.

• Does National have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does National offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does National have a car hire location at the airport: Midway airport (MDW)?

  Yes

• Does National offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does National have a car hire location at the airport: Greater Rockford airport (RFD)?

  No (according to our data)

• Does National offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes