Book Payless hire cars in Chicago

Same drop-off
Wed 29/3
Wed 5/4
Driver's age:

Payless car hire prices in Chicago

People mover
Passenger van
Pick-up truck


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Chicago

Overall rating6.8 OkayBased on 127 reviews
Value for money

Recent reviews

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They require a ridiculous $300 deposit to rent a car!! Is not worth it because they will find the smallest reason to keep the deposit and lie about why they keeping it.Reviewed 13 Feb 2023
review frommomondo-kyk-wl
Being charged for full tank of gas when we brought tank back full.Reviewed 10 Nov 2022
review fromkayak
The price was double what was advertised on Kayak and I used the car for less than a day (over $500 charge). I knew fees could differ but not to this degreeReviewed 18 Oct 2022
review fromkayak
I needed to haul several moving boxes and luggage on a 1 way trip. So I reserved an intermediate size SUV (Jeep Cherokee or similar per website) to have enough cargo space with the back seats down. I was given a Chevrolet Trax which is a small compact SUV -- so narrow that it has no center console and only a driver armrest with none for passenger. The back slopes down and narrows quite a bit, limiting cargo area. I was told by the Payless counter agent that the Trax was the only option I could have at pickup and that it was indeed an intermediate SUV. I beg to differ. The only good thing was the gas mileage - averaged 34 mpg.Reviewed 10 Oct 2022
review fromkayak
Waited 45 minutes for an attendant to come check us in. No one was at the gate, no phone number, and a longgggg line of angry people waitingReviewed 9 Oct 2022
review fromkayak
From check in to drop off the experience with Payless rental was horrible! Car was not full of gas all though the paperwork stated it was. Car was dirty (literally trash left in the car), waited in line for pick up for almost 40 minutes…there were only 3 customers in front of us. Had issues with the car immediately as back passenger tire was not keeping air. At drop off they told us there was nothing they could do and that we’d need to call the customer service line. Customer service told us they could not refund our money because we booked through a 3rd party. I would NEVER use this service again or Payless car rental! It was HORRIBLE!Reviewed 2 Oct 2022
review fromkayak
The pick up experience at Payless in Chicago was horrible. Our car reservation was for 6am right when they opened because we had had a nightmare travel experience and needed to get home as soon as possible. There was nobody at this time. We waited around for a while as we saw employees arrive for all the other car rental companies. After about 15 minutes and still no one there to help us, I ended up finding a Budget employee that was able to assist as best she good. She reiterated several times throughout the process that Payless does things a little differently than them and she was unfamiliar with their process. Long story short, she ended up miscommunicating something to me (not her fault - she wasn't a Payless employee), leading to an expected nearly $100 charge on my card. The silver lining was that Payless Customer services was very nice after the fact via online inquiry. Quick responses, understanding of my situation, and accommodating to my requests. Although I had a good experience with customer service on the back end, the negative experience I had on the front end is enough to make me not use Payless again in the future.Reviewed 28 Aug 2022
review fromkayak
The staff member who was working at the counter when I picked up my rental car was great, he was friendly, helpful and had an amazing attitude which was wonderful after I had a late night following a flight cancelation and a long day ahead of me.Reviewed 22 Aug 2022
review fromkayak
Pick up was terrible, no one to receive or no proper method to drop off keysReviewed 12 Aug 2022
review fromkayak
I was charged extra fees and I don't. Know how to talk to anyone to Fix it.Reviewed 30 Jul 2022
review fromkayak
I was accused of losing my car keys and money was taken from me when the keys were in the appropriate place where it was said. only after my explanation where the keys are. they checked and refunded the money. I had a bad experience, I’m offended why it’s their fault, but they take money from me without questions and warning letters.Reviewed 16 Jul 2022
review fromkayak
No complaints, easy pick up and dropoff. Also, I used kayak to book this car rental and that saved me almost $1000 compared to the price i was quoted at the car rental desk at the airport.Reviewed 20 Jun 2022
review fromkayak

Where can I find Payless hire cars in Chicago?

10255 West Zemke Blvd, Payless car hires


10255 West Zemke Blvd


Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00


+1 224 220 0604


5401 West 47th Street


Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00


+1 708 728 0237

Good to know

Most popular location

10255 West Zemke Blvd

Most popular car type


Average price


Good deal


Top tips for hiring a car from Payless in Chicago

  • 25% of our users found car hire from Payless in Chicago for $63 or less.
  • Standard car hire from Payless in Chicago are around -7% cheaper than other car types, on average.

FAQs about hiring a car from Payless in Chicago