Find reviews that mention:
10.0
Pros:They had the best price compared to other companies for a one-way rental. I was able to choose from 4 different vehicles, and the Nissan Sentra I chose was awesome.Cons:The pickup experience was lacking, as there weren’t enough people working and the employees seemed frustrated.Reviewed 3 Jun 2021
review from![kayak]()
4.0
Cons:They did not have any cars. Was not able to rent anythingReviewed 17 May 2021
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8.0
Cons:Was talked into buying a toll pass for $10.99 a day. Was a rip off.Reviewed 26 Apr 2021
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2.0
Pros:Staff sucks, car sucks, service sucks, if you like being shown one number and then charged double that number after the rental is completed, and then charged randomly for tolls months later rent here.Cons:Basically take the reservation quote that you et and multiply it by 3 because they nickel and dime youReviewed 22 Apr 2021
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2.0
Cons:I have been over chargedReviewed 30 Mar 2021
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10.0
Pros:Alamo staffs were very friendly and helpful. My flight arrived a little earlier. Not sure if that's the reason, but their system shows the total price more than doubled comparing to my reservation receipt. The airport Alamo staff were able to get it fixed.Cons:Because of the price difference, it took quite some time for the airport Alamo staff to get it resolved. Wish the system, especially for the reservation through 3rd parties, can be more seamless and fewer issues.Reviewed 30 Mar 2021
review from![kayak]()
2.0
Pros:I was allowed to pick up my car earlierCons:Price, I agree for one price and you would like to charge me more with reason.Reviewed 13 Mar 2021
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4.0
Pros:The lady at drop of made up for it thanks Ashley also Mr Justin Kay did awesome getting me a car at pick upCons:The lady at the front desk was rude and lie on me and about my conductReviewed 8 Mar 2021
review from![kayak]()
2.0
Pros:Great car, clean but mechanically unsound. Car died after one day.Cons:A car that works, roadside assistance that works as advertised, roadside assistance phone reps that do what they say they will do. Car died and had to rent a car from Hertz as Alamo couldn't figure out how to tow it or replace it. Cost me over $500.Reviewed 11 Feb 2021
review from![kayak]()
4.0
Pros:Staff seemed niceCons:Clean the car out. Received my rental with weed in itReviewed 2 Feb 2021
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10.0
Pros:The staff was super helpfullReviewed 31 Jan 2021
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8.0
Cons:Hours of operation in New York City could be better. They are pretty limited, and they make drop-off more difficult. Otherwise, good overall experience.Reviewed 11 Jan 2021
review from![kayak]()