Sacramento Car Hire

Cons: Getting the car I ordered, a minivan, instead we received small suv. I needed the van, it took another car for our travel plans. The van would have eliminated that extra car. Poor!

Contact me I want to file a criminal complaint vs employee.

Pros: Nine 1 six 9 one nine 27 five 4 call me regarding my drop off of rental. I consider it sexual harassment.

Cons: Call me and Ill tell you.

We arrived late for our prepaid rental. They didn’t have a car for us

Pros: It was resolved

Cons: They wanted 350.00 more for a bigger car since they didn’t have any economy cars left. They couldn’t find the keys for the mini van they decided we could have for no extra charge. So eventually after an hour they gave us the SUV at no extra charge

Lied, then berated me

Pros: They told me I could return car at SFO (didn’t mention was miles away from airport nor did they give me the address!) When I returned car, they told me to stand somewhere to get on airport shuttle and then the driver berated me (along with the employee who told me where to stand) for not waiting at the place he believed was the correct one to stand. The whole thing was a giant embarrassment for this company - and a giant wage of time.

Cons: Professionalism. Knowledge Wasting my time.

Pros: I rented a full size car and was given a Subaru Outback, which is relatively better than a full size car, very nice car with a smooth ride. I had this car for two days for only $34 total. Drop off was very easy and took probably less than a minute.

Cons: When I showed up for pick up, I was asked to wait for about 20 minutes as the car was being washed. It actually took over 40 minutes and when I got into the car, it had a horribly strong smell of pot and cigarette combined. I asked for an exchange, but was told that they don't have any other cars and I had to wait until someone returns a car, they wash it, and then give it to me, which wasn't possible for me. So, despite of the very smooth and nice ride, it was very uncomfortable inside the car while I drove it. They really need to have more cars available to avoid such situations.

Pros: It was unlimited mile on my reservation but rep said it’s limited to 250miles only. I cheked later and it was unlimited mile.

Cons: Person was not well trained at smf