Buenos Aires hotels near Plaza San Martín de Tours

Pros: thanks

Cons: nothing

Pros: Great location and history. Fairly relaxing. Staff very friendly and attentive.

Cons: Not the attention to detail or cleanliness you would expect for the price. I would suggest that this once was one of the leading hotels. Not a scratch on Claridges/Ritz/Six Senses group etc. Staff were nice enough, but concierge unable to book all requests (moved to another hotel due to flight change for final day and their concierge was able to book a table at a restaurant supposedly unbookable by Alvear). Found debris like crisps under the bed - not that I was looking - I happened to notice while doing Pilates. Toilet seat broken, but promptly fixed the following day (if I had called them, I’m certain it would have been fixed in lightning speed, but I couldn’t be bothered - I wanted to relax - just can’t understand how it was missed when signing off the suite). Other guests in common parts fairly audible. No international papers over breakfast and no cigar cutters on the terrace. Various other elements of detail one would expect in a leading hotel, but were missing.

Pros: Great location, nice staff that arranged excursions.

Pros: Location

Cons: We expect cleanliness at least . The first day, we were assigned to a room in the 3rd floor and noticed a stench smell in the room . The carpets have stains on it and it did not have a clean smell. Certainly for the money we paid , we expect a clean room . It smells like chlorox poured and mixed with freshener that became stale , basically musty odor. I ignored the stains in the carpets but certainly not the odor . I thought at first it was because maybe the aircon was not opened for long time but when we came back after our dinner, we still could still smell it that we needed up calling the concierge. The manager took the call and sent someone who was holding 2 bottles and seemed to have no idea what was the complaint . He left after 3 seconds in the room indicating that he will call someone . Half an hour later , no one called to follow up about the status . No one until I called back and spoke to the manager . He told me his staff did not smell anything , I told this manager that his staff thought he was bringing water , stayed only for 3 seconds and unable to assess the situation properly . And when I told them that my husband has asthma that he finally suggested that we will be moved to another room . All I wanted is a basic requirement, a clean no smell room . Never mind about fluffy pillows or the views or the gold pillars , those hotels are fairly common somewhere else as well but the most important thing is cleanliness and comfort . As for their breakfast ? No variety , same food served in the same trays every morning . If you want hot meals or omelette, then that is separate order and for about 20 dollars per person / meal not including hot meals is an overkill . And the staff , are all over the place moving in a chaotic symphony esp if the group tours come in throngs. There should be someone overseeing these people otherwise , they keep on being apologetic because they forgot to serve your coffee earlier .

Pros: everything

Cons: everything met expectation

Pros: Great Hotel. Nice location!

Pros: Placed in the best spot of Recoleta

Cons: Breakfast could be better

Pros: The staff were excellent and it's a great location for shops, restaurants and sightseeing.

Cons: The pool is a bit limited.

Pros: Great location. Classy. Great food and staff.

Cons: It’s getting old. Renovation is a must for all rooms.

Pros: Excellent location - prompt and responsive staff

Cons: Fitness room could be better equipped but more importantly opening hours are from 9 which for travellers with a schedule is not very accommodating

Pros: Great place, people. Walking distance to a lot of things. Walk to restaurants and shopping.

Cons: Liked everything.

Pros: I like the location of this hotel. Regardless of the issues, I think the Sofitel handled us with care, they know how to cater to foreigners who seem out of places in Argentina, and their hospitality even for a major hotel like this seemed personalized.

Cons: The Sofitel was an interesting hotel, as the reviews were a mixed bag which made it hard to get a good gauge of what the hotel was really like. My stay there started out with room issues when my AC stopped working, unfortunately, we discovered this around the time we went to bed. We were moved to another room, where the shower door was broken and didn’t close. One can guess that by the second room we weren’t too happy with the hotel, despite this I think the staff did an excellent job of accommodating us and trying to help us have the best and comfortable experience possible. I was in Argentina for about 15 days and by the time I checked into the Buenos Aires Sofitel, I had stayed in 2 different hotels in Argentina. While there were maintenance issues in the rooms, I felt the most welcomed at the Sofitel than at the other hotel I stayed at in Buenos Aires. Regardless of the issues, I think the Sofitel handled us with care, they know how to cater to foreigners who seem out of places in Argentina, and their hospitality even for a major hotel like this seemed personalized.

Pros: Its a beautiful front desk and location;

Cons: The room isn’t clean properly and somebody from the staff into my last night drop my macbook pro while are cleaning the room, I’ve just tale some photos, but just realize that now, when i’ve used him at the plane and he has scars and didnt turn on well, stay reeboting...

Pros: Wonderful staff, concierges and restaurant especially. Good restaurant- small but tasty menu. Great wines.

Cons: Some plumbing problems on day 1 but fixed fast. Only 2 elevators so once a convention arrived waits were long and staircase dangerous

Pros: Location is wonderful!!!

Cons: It’s not the Sofitel Arroyo we used to go so many times!! Now it’s a 3 Stars, no more. The bathroom door doesn’t close, many small details that made it a cheap place. We were disappointed of course!!

Cons: The hotel needs a renovation

Pros: Excellent staff

Cons: The room is very very old, this mean Marriott bon voy

Pros: Location and breakfest

Cons: Someone stole 2000 USD from the mini vault inside my room. The Staff didnt do much to solve or help. And my airpods got stolen during brekfest, however, after a lot of talk it suddenly and misteriously appeared.

Pros: Location and breakfest

Cons: I had my airpod stolen during breakfest. Fortunately the restaurant has cameras and the thief was identified and returned the item. My cousin was in another room and 2.000 USD desapeared from the mini valt.

Pros: Comfy beds, size of room

Cons: We only had 1 robe, had to request another from housekeeping.

Pros: The hotel and ubication. Food and personal.

Cons: Internet connection

Pros: Hostess are helpful

Cons: Claim a 5 star hotel it's a joke. I would not say that is a disaster but price does not worth the old facilities from the 70's. Standard room is not update, old toilets and broken furnisher. Hello? This is not what I would expect on a Sheraton but not even on a 5 star hotel. The area is not the best in the city. I truly recommend you any boutique hotel brand new in Palermo and half price. This probably was one of the best hotels in BA but not any more.

Pros: Nothing really.. maybe just the variety of foods for room service

Cons: Its very old and not worth the price. We all complained about the bad smells in the bathroom. When I first entered my room the bed was undone and the windows dont close properly. They only brought me the free water bottle once in my 7 day stay, the rest I had to take from the bar (then I had to pay!) I got skin irritations from the bed sheets which I could see spots of old dryed out blood on. I spilled some juice on the pillow and so I put it on the floor so they can change it or at least change the pillow cover. Nope they just put it back on the bed. Which means they dont change anything, they just tidy the room and leave, same pillow covers same sheets and even same face towel! I could see bits of my hair still on it! Oh and breakfast was bland. All in all, probably one of the bad experiences Ive had with hotels. Better to stay away.

Pros: Breakfast, location

Pros: Good english. Quick checkin and checkout.

Cons: Room was on the dark side. After checkout and coming from lunch meeting we asked 10 min for a free room just to get changed into more comfortable clothing before leaving for the airport. Was not amused when 1sr response was we had to use the bathrooms. Eventually our original rooms were not cleaned yet so could use that. However if they were alreay cleaned what wouldve happened...?

Pros: The property was able to accommodate an early check-in as requested and the staff was very hospitable, they day I left they allowed me to lounge around the business area for most of the day and were very nice and understanding of my flight situations. Will definitely stay here again when in town for business. The hotel was clean, rooms were perfect sized and good value. The hotel staff was the highlight of my stay.

Pros: IT was just a wonderful place to stay and everything was perfect. The staff was fantastic!!!!! Would highly recommend it to everyone.

Pros: Having internet in lobby only was inconvenient. Staff not helpful in obtaining power strip for charging phones, etc. Rooms comfortable, and cleaning staff were excellent and very helpful.

Pros: The friendly staff especially AGUSTIN at the front desk.

Pros: 1. The friendly and helpful staff. They went out of their way to help. We had booked a trip to Iguazu at the tail end of our week’s stay at Bristol but the date changed twice due to the airline pilot’s strike. The people at the reception were very accommodating on both occasions and obliged with a smile. That’s what I value as SERVICE. We are actually staying another week in Buenos Aires and regret having booked at a different hotel nearby but this was done weeks ago in Canada. So can’t change it. Kind regards to the staff. 2. Location, location, location. Very close to the Obelisk, Teatro Colon, Collectivo buses, SUBE, cafés, restaurants and Florida street for currency exchange and shopping.

Cons: What’s not to like?

Pros: Great location, friendly helpful staff, clean room with a great view.

Cons: Rooms are a bit noisy.

Pros: The personnel was so polite and helpfully, always was someone the help us, location is perfect, close to absolutely everything.

Cons: We arrive late than expecting due a 5 hs fly delayed and everiting did lock like closed, so scary.

Pros: Great location.

Cons: Staff were not particularly friendly. Hotel has obviously seen better days

Pros: Great Up to standards service

Pros: Every thing except above I do not like

Cons: Wifi a little slow. Staff should try to speak more English

Pros: Well located, helpful staff.

Cons: DEFINITELY not a 5 star hotel - that’s a complete misrepresentation. Not even a 4 star. Dated rooms, very basic bathroom with very old and loud plumbing.

Pros: Good stuff and breakfast

Cons: It’s a bit old

Pros: The staff and location were excellent. Unfortunately the hotel is in no way a 5* hotel. It barely meets the standards of a 3* hotel. The rooms are big however are in a bad shape. The bathrooms were extremely dirty and cramp. There appeared to be mould/damp all over the bathroom walls. The bed is big but was extremely uncomfortable. Pillows felt as if they were 20 years old and I was unable to sleep more than two hours a night due to constantly feeling itchy. I’m not sure if these were down to bed bugs or just dirty sheets but it wasn’t a great experience. Would also be great if there were some English channels available on the tv. I must say the staff were excellent. They were extremely helpful.

Cons: Bathroom - filthy and rundown Bed - very itchy Pillows - very old and in bad shape Tv - no English channels

Pros: The size of the room is really good.

Pros: The remolding was very nice and they now have a full time restaurant. All staff was extremely friendly and accommodating. We had to extend stay due to illness and required late room cleaning and it was no problem and met cheerfully. At Plaza hotel 3 months ago, if you were not out of your room by 2pm, forget having it cleaned or fresh towels and that claims to be a 5 star. The room is large, mini suite at a near economy price. You can spend a lot more at other hotels for little difference and you can spend a little less and get a lot less. Our room is 3 times the size for only $20 per day difference than the last ostensible 4 star. This hotel borders on 5 star.

Cons: Not the best location for business but nice for sightseeing.

Pros: Everything was fine. The person was friendly.

Cons: Everything was fine.