Pros: My vehicle was in the shop so needed a last minute vehicle. It was a good size. After cleaning it we were able to use for exactly what was needed a short vacation.
Cons: The car was very dirty, it wasn’t vacuumed. I had to dis infect it when I got it home. The windshield was cracked and drips of drinks and what not on the doors and seats. For having to pay $65 per day it was pretty gross.
Pros: The car was nice in every category
Cons: Not much
Pros: Free upgrade
Cons: Cleanliness of vehicles and line wait time
Cons: Do not rent with Budget. They ruined our trip. They did not have the size car that we reserved. They did not call us to say they did not have it. We were uncomfortable in the car they gave us.
Cons: Closed an hour early left me with no vehicle. The following morning stated they have no cars including the one i reserved anywhere in Memphis and that was it. No help to get a different vehicle. I ending up getting the same class vehicle for about the same price on the same day via Alamo. My company will never use Budget again.
Pros: Staff were as nice as possible, but...
Cons: They didn’t have a car for us, despite the reservation and sending us all over town to find one. It was horrible!
Pros: Drop off was super easy. Staff on the pick-up was rude.
Cons: Better staffing on Friday afternoon.
Pros: Each budget location is franchised and their computer systems do not connect. Memphis gave me a wrong reservation number on the paperwork and Chicago could not find my reservation so they did not want to let me return the car. They told me it was up to me to get the correct information fromMemphis.
Cons: It has been 3 days since I left the car at budget and they still did not close the reservation because they said Chicago's computer is not able to access information from Memphis.
Pros: The drop off staff were very friendly and didn't make me feel rushed.
Cons: The girl at the counter we professional but not very friendly.
Pros: Staff were friendly at pickup and drop off. I rented a compact but got a brand new 2019 suv.
Cons: Location in Mem was a long walk, taking us awhile to find the rental desk. There was a small pile of trash and a dip cup in the back of the car. We got a suv that didn't have a full tank and got 23 Mpg instead of a compact @40mpg causing three fuel stops when only one should have been necessary.
Pros: Car was clean and nice. Staff was very friendly.
Cons: I arrived at 10pm on a weekday and it took me over an hour to pick up my car. Waited in two separate lines, one at the terminal and another in the pickup garage. The staff was very pleasant but overworked.
on time pick up?
Pros: The van was nice enough.
Cons: We were scheduled to pick up around 8am. The van wasn't there until after 11am. Then it wasn't clean - granted we told them we were in a hurry and not to worry about cleaning it (seeing as pick up was 3hrs late). Customer service at the pickup location was ridiculously slow and they were unaware folks could be in a hurry.
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Budget in Memphis.
Budget has 5 car hire locations in Memphis. Take a look at our Budget hire location map to find the best car hires near you.