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Memphis car rentals

Memphis car rentals

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Memphis, TN, United States
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Memphis, TN, United States

Memphis car rental information

Pick-up location Memphis
Rental locations 34
Airport locations 11

Memphis car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.0 Good (69 reviews)
1 location in Memphis
Alamo
Locations in Memphis
2495 Winchester Rd
+1 844 370 9801
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 7.9
  • 8.5
  • 8.3
  • 7.6
  • 7.8
Recent reviews
8.8 Excellent
6 Oct 2016
Thank you
Pros: Every thing was amazing except the price I felt it was a bit pricey.
Cons: Just the price
10.0 Excellent
13 Aug 2018
Highway 61 tour
Pros: Smooth pick up Clean newish full size car with great mileage Easy return at the airport
Cons: Nothing
10.0 Excellent
12 Oct 2015
Quick, easy and on my way
Pros: Quick, good value and no delays. Staff behind counter didn't hold me up trying to sell me on everything from insurance coverage to upgrades to gas plans. I told them up front what I wanted and nothing more and she processed me without making me go through the Q&A. Return of vehicle was a non-event as well. Thanks!
Cons: nothing comes to mind.
10.0 Excellent
28 Nov 2015
Pros: good and friendly
10.0 Excellent
30 Nov 2015
Pros: Pick your own car
Cons: Late charge by the hour rather than by 15 min increments
5.6 Okay
1 Jan 2016
Pros: The car was clean and the drop off was pretty simple.
Cons: Pickup was a hassle and took much longer than it should have. After flying all day, we just wanted to quickly get our car and get to our family, but the pickup agent made sure none of that was easy. The guy was trying to nickel and dime us with every feature and upgrade, and when he gave us prices he never mentioned that any of the prices he was giving us were per day. He'd say stuff like "it's only $4.99 for tire coverage." I just felt like he was being purposefully vague to mislead us. He also wouldn't let my fiancé pay with her card without us adding her as a driver since the car was under my name. All in all my experience with the pickup ruined my overall experience. I won't rent from Alamo again.
4.4 Okay
15 Feb 2016
Cons: The staff were very rude and unhelpful at the Memphis airport. They said we could not pay except with a major bank card which I had. However, they would not accept it because they said they could not run a debit as a credit card. Luckily, I had another credit card on me, but then they insisted on breaking the rental down into two separate transactions as we were renting Saturday-Monday but returning the car in New Orleans. They said we could return on Monday and renew the rental for one day, returning to New Orleans Alamo by 7PM Monday night. However, when we returned on Monday, they refused to do so as we were considered a "walk-up" despite having a rental already. The staff made us leave, get on the internet, and make an additional reservation before they would fulfill our order. We also had to change cars for no apparent reason. Nothing was explained to us and the staff members were rude and unhelpful overall.
2.0 Mediocre
29 Apr 2016
Be more detailed
Pros: Nothing but the staff was very helpful and friendly
Cons: You didn't include that we would need a credit card!!
6.0 Good
8 May 2016
Cons: That there was no one at the check in counter when I got there. I waited for 15 minutes before I saw anyone behind the counter.
9.6 Excellent
15 Jun 2016
Great Customer Service
Pros: I really enjoyed my experience with Alamo. We had a small hiccup in the beginning but it was quickly fixed. Overall it was a very pleasant experience!
Rated no. 2
Enterprise
7.6 Good (66 reviews)
8 locations in Memphis
Enterprise
Locations in Memphis
1885 E Brooks Rd
+1 901 345 8588
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2019 Covington Pike
+1 901 385 8588
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2495 Winchester Rd
+1 833 898 2149
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
2675 Mount Moriah Rd
+1 901 365 8588
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2948 Poplar Ave
+1 901 323 2977
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
426 Union Ave
+1 901 525 8588
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday12:00 - 15:00
5131 Poplar Ave
+1 901 761 6979
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday12:00 - 15:00
7263 Winchester Rd
+1 901 751 8588
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
  • 7.5
  • 7.7
  • 7.8
  • 7.5
  • 7.5
Recent reviews
10.0 Excellent
24 Oct 2016
Pros: Went out of their way to get a car that would fit a wheel chair for me!!!! The whole staff are great!!!!!
Cons: Nothing!
2.0 Mediocre
5 Mar 2017
Horrible
Cons: I will never call enterprise again , booked my rental two weeks ahead of time. when it was time to get my car they did not have one available.
6.4 Good
22 Mar 2017
Cons: They added extra charges that I wasn't told about when booking it or when I picked it up. Then they refused to give me a straight answer as to why, never again.
8.8 Excellent
10 Apr 2017
Pros: We realized we had hardly any gas. We saw an Enterprise in town and pulled in. We told them what had happened and Ray (Memphis) took us down to a gas station and filled up our car. Yeah Ray!!!! Car was good (Chevy). All nice people.
Cons: Had the wrong pickup point (in town instead of airport) so they tried to give us a van instead of small car. Ended up giving us a small car with hardly any gas, which we didn't notice until we were already in town. (see likes) Didn't show us charges until we were picking up the car, and it didn't include AAA discount. Said we'd have to cancel and rebook to get it and we might not get the same price.
10.0 Excellent
12 May 2017
Pros: The friendly staff and car upgrade.
Cons: Nothing.
2.0 Mediocre
18 Oct 2017
Pros: NOTHING,
Cons: THE EMPLOYEES, THE LACK OF CONCERN, THE POLICY, ALL THE RED TAPE, MY INABILITY TO BE ABLE TO RENT A CAR
2.0 Mediocre
11 Jan 2018
Pros: Nothing.
Cons: Arrived at location early. It was already closed. Went to several other locations and the reservations were not honored. They also changed their policies between the time the reservation was made and the reservation. Was unable to get a car.
10.0 Excellent
15 Feb 2018
A good upgrade
Pros: - They did not have the car I rented and offered me an excellent upgrade at no extra cost. - Check in was 10 minutes; Check out was 10 minutes.
Cons: - no complaints at all
10.0 Excellent
26 Mar 2018
All worked well
Pros: Everything went as planned.
10.0 Excellent
22 May 2019
Cons: We couldn't have been more happy! we got a good value and everything was so easy. Thank you
Rated no. 3
Thrifty
7.4 Good (35 reviews)
1 location in Memphis
Thrifty
Locations in Memphis
2491 Winchester Road
+1 877 283 0898
Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00
  • 7.1
  • 7.9
  • 7.5
  • 7.1
  • 7.4
Recent reviews
10.0 Excellent
10 Feb 2017
Great Service Clean Car!
Pros: Great counter and lot service
9.2 Excellent
20 Sep 2016
Inside of the car it smelled like someone had smok
Pros: The car smelled like someone had smoked in it.
6.0 Good
13 Feb 2017
Vehicle category (Car type)
Pros: The Ford Focus was a nice car that provided outstanding gas mileage.
Cons: The vehicle was "Specialty Vehicle" that turned out to be a compact car. I was charged the specialty rate. This was not a true savings for me.
8.8 Excellent
28 Feb 2017
Hidden fees and rules not mentioned prior to your
Pros: Once we got past the rules for renting with VISA vs MC vs DEBIT, it was prompt, very fast and easy!
Cons: The insurance provided through the site isn't through Thrifty, they'll try and offer you more when you get there. Also, if you rent with MC there's a $350 automatic hold applied to your card; if you use VISA it's the balance of the rental plus 10% and if you attempt to use DEBIT you MUST have a ticket for a flight (leaving and returning).... KNOW BEFORE YOU GO AND SAVE YOURSELF TIME + ENERGY Also finding the rental pickup place was kinda hectic too, and no one really knows much about the layout, lol.
2.0 Mediocre
2 Mar 2017
Cons: Pickup date was wrong. Called to correct and the rental rate when way up. I told them other Company's offered better rates. They would not adjust their rates to match, so reservation was canceled.
10.0 Excellent
22 Mar 2017
Excellent Staff and Vehicles
Pros: Staff were extremely pleasant. Had me at my car in under 5 minutes. I had the ability to choose any car from my category and the selection was impressive. Each car was clean and even the windows were spotless.
Cons: The ability to choose any car from my category. I tried every car for comfort much to the chagrin of my spouse.
5.6 Okay
24 Apr 2017
Pros: Went totally different this time
Cons: They've changed the cars around, the intermediate class is now called mid size and are full of compact cars (Chevy Cruze, Ford Focus) and the prices for them ate ridiculous..
8.0 Excellent
24 Apr 2017
Car had a broken radio
Pros: Fuel economy. Easy to park.
Cons: Car radio didn't work.
8.0 Excellent
25 Apr 2017
Not to Happy when tryING to pickup
Pros: Price, easy dropoff
Cons: Closed when I arrived. I had a red eye fligjt
9.6 Excellent
15 May 2017
Great service
Pros: Vehicle upgrade Super clean and nice van
Cons: A bit far from actual airport arrival area
Rated no. 4
Dollar
7.4 Good (38 reviews)
1 location in Memphis
Dollar
Locations in Memphis
2491 Winchester Road
+1 866 434 2226
Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00
  • 7.2
  • 7.6
  • 7.6
  • 7.3
  • 7.1
Recent reviews
10.0 Excellent
20 Oct 2015
Was Skeptical, but it went great!
Pros: I read some reviews that made me nervous I was going to have a hard time, but it ended up being a good choice for me. I picked up my car in Memphis, and returned it after driving to Nashville. In both places, I found friendly staff, short lines, enough cars to choose from, car was in great condition and very clean, and a super easy return process. And all for a really great price.
Cons: nothing - my experience went very smoothly.
5.6 Okay
27 Oct 2015
Charged the wrong amount
Cons: I was quoted $21.70 per day with a total of $70.70. I was charged $33.39 per day with a total of $107.59. I picked up exactly as scheduled and dropped of 30 minutes early. Dollar said that they cannot change their rate that I need to go thru Kayak. What do I need to do to get my refund? My confirmation number is K0774942.
2.0 Mediocre
29 Oct 2015
reservation not honored
Pros: Nothing
Cons: After standing in line for almost 30 minutes, the desk agent didn't even try to pull up my information. I told her my name and said I made a reservation through kayak and she sent me away staying there were no cars. She refused to even type in my name to find out if I had a car reserved. I Ended up taking a taxi to my hotel.
10.0 Excellent
3 Nov 2015
Pros: I like the car. And the employee are real nice.
Cons: None
8.0 Excellent
8 Nov 2015
Fast service, clean car, smooth ride
Pros: I appreciate the speed in which the transaction occurred as well as cleanliness of the car.
Cons: The car came with only one key and no key fob. Also, it would be nice to have received a map of the area prior to departure from the airport.
7.6 Good
15 Dec 2015
Pros: Pick up was good
Cons: Drop off was a hassel
8.0 Excellent
4 Jan 2016
Pros: Everything was good from the staff to the vehicle
10.0 Excellent
6 Oct 2016
Excellent Service....
Pros: Dollar Rental's customer service was courteous, efficient, and helpful to an out of town customer. Car was clean and well maintained. Excellent value. Would use them again.
9.6 Excellent
14 Nov 2016
Pros: pick up at the airport, choose your car...
2.0 Mediocre
28 Nov 2016
Pros: Nothing besides the fact that the associate at the desk was really nice and polite.
Cons: I did not like the fact that there were no available cars even after making a reservation a week prior to pick up. I also did not like the fact that they required me to have a credit check done.
Rated no. 5
Hertz
6.3 Good (77 reviews)
6 locations in Memphis
Hertz
Locations in Memphis
1969 Covington Pike
+1 901 388 2338
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday
2495 Winchester Road
+1 901 345 5680
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
2501 Whitten Road
+1 901 385 8057
Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00
Sunday
255 North Main Street
+1 901 522 8954
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday
2571 Mt Moriah Road
+1 901 794 2400
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00
Sunday
7438 Sonic Dr
+1 901 753 1118
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday
  • 5.9
  • 7.0
  • 6.5
  • 5.8
  • 6.2
Recent reviews
7.2 Good
21 Mar 2017
Good price for the rental through Kayak
Pros: Price Car performed well
Cons: Returned 40 mins after pick up time and was charged (no grace period) Pick up was at 7:30 am, but staff was just arriving and not ready to rent at that time as indicated
5.6 Okay
23 May 2017
Wrong location
Pros: Nice vehicle
Cons: Did not realize that this was not at the airport. The took my reservation but charged me about $30 extr for this location. I could have gotten the vehicle at a better price with another provider.
4.4 Okay
3 Oct 2017
Not given what I booked
Cons: I booked a mid size car. When I got there the lady over there said she doesnt have a mid size car and suggested I take a compact and is not willing to give any refund. After I said I dont want a compact she reduced the price by $6 and gave me a compact. It took me about half an hour to pick up the car.
2.8 Mediocre
22 Oct 2017
They rented our car out from under us
Pros: A few of the people working here are very nice and it’s sad that they are associated with such a terrible rental car company.
Cons: Hertz rented our car out from under us when we were more than 15 minutes late to pick up our reservation. Hertz then charged us 30% more to move us to a bigger car. The pickup and drop off process took almost 45 minutes each time because they are understaffed and both the day we picked up the car and the day we dropped it off a manager wasn’t even on property.
9.2 Excellent
22 Oct 2017
Pros: Customer service was really good. Antwone was especially helpful. He called a taxi for me, and when the taxi failed to arrive, and it looked like I might miss my flight, he gave me a ride to the airport. I was very impressed and grateful!
Cons: The location was difficult to find when it came to returning the car. I looked for a number on my rental paperwork and couldn't find one. That would be helpful to include...
10.0 Excellent
7 Apr 2018
Pros: Friendly staff. Vehicle ready at check in.
5.6 Okay
29 Jun 2018
Pickup/Dropoff is a nightmare
Pros: The car was clean and comfortable
Cons: Pickup and Dropoff were grossly understaffed. Location had sales and rental. Sales staff were sitting around with nothing to do, watching while 7 customer stood waiting for one person to assist the renters. It took 30 minutes before we were assisted at pickup and 1 hour before we were assisted at drop off. Completely unacceptable. I won't be returning.
2.0 Mediocre
29 Aug 2018
Worst Customer Service
Cons: I cancelled my reservation within hours because I realized my reservation pick-up location was wrong and I was told by Hertz that it could not be changed. I could not get through to anyone from Kayak and my calls were auto-forwarded to Hertz. Hertz cancelled my reservation and after 2 weeks reimbursed me $139 of my prepaid $189. I would like my $50 refunded to me from Kayak but no one picks up the phone.
2.4 Mediocre
31 Jul 2019
Cons: It took two hours to get the car. First the corporate line sent me to the wrong location, the airport. The airport employees were very rude when I asked about my reservation. Once I figured out corporate had sent me to the wrong branch.. I have much more to say but have run out of room....
9.6 Excellent
12 Sep 2017
Low Pressure Deal
Pros: $17 a day for a decent economy car Low pressure to sell extras The branch I use has the best deals in Memphis
Cons: The car needed to be gassed up
Rated no. 6
Avis
6.2 Good (31 reviews)
5 locations in Memphis
Avis
Locations in Memphis
1264 East Shelby Drive
+1 901 398 1167
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday
224 Madison Avenue
+1 901 527 1138
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday10:00 - 14:00
2491 Winchester Road
+1 901 345 2847
Monday00:00 - 01:00
05:30 - 23:59
Tuesday00:00 - 01:00
05:30 - 23:59
Wednesday00:00 - 01:00
05:30 - 23:59
Thursday00:00 - 01:00
05:30 - 23:59
Friday00:00 - 01:00
05:30 - 23:59
Saturday00:00 - 01:00
05:30 - 23:59
Sunday00:00 - 00:30
05:30 - 23:59
2760 Germantown Parkway
+1 901 937 1443
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday13:00 - 17:00
939 Ridge Lake Boulevard
+1 901 761 5145
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday13:00 - 17:00
  • 5.3
  • 6.7
  • 6.4
  • 5.8
  • 6.1
Recent reviews
8.0 Excellent
22 Jan 2016
Cars, but no cars
Pros: Customer service did provide a car quicker than they had originally said one would be available.
Cons: Went to the counter to ask about cars. I was told they didn't have any cars available. I went online and reserved a car and it said available. Went back to the counter and was told it would be at least another hour before any would be available. Systems should do a better job of communicating.
8.0 Excellent
29 Oct 2015
Pros: ease of checking in
Cons: nothing
2.0 Mediocre
28 Dec 2015
Pros: gave me a car with a bad tire even after I told them the tire pressure light was on.. ended up with a blow out.
Cons: gave me a car with a bad tire even after I told them the tire pressure light was on.. ended up with a blow out.
10.0 Excellent
30 Dec 2015
Pros: Friendly service people. Great vehicle and decent rates.
5.6 Okay
7 Jan 2016
Rude
Pros: On airport location
Cons: Avis did not want to honor my wizard frequent rental number and gave me the smallest car possible. Can't believe I fit in my luggage in
10.0 Excellent
18 Apr 2016
Pros: Very courteous service. Nice clean, new car.
8.4 Excellent
1 Jun 2016
Pros: The people I dealt with were all very friendly and helpful.
Cons: I had to make sure the gas was full when I returned the car but the gas was 1/8 a tank down when I got the car. The air conditioner had a few problems, it took a few minutes to kick in to cool air.
6.0 Good
22 Jun 2016
Cons: The car was dirty, when I went to notify someone there was no one left at the desk.
10.0 Excellent
3 Oct 2016
Pros: Stayed open later than others
9.2 Excellent
13 Jan 2017
Good service, very clean and friendly folks
Pros: The car was clean and the price was good. The staff was very friendly.
Cons: The car I had reserved wasn't there. They fixed quickly but that was a bit of a bummer.
Rated no. 7
Payless
5.4 Okay (47 reviews)
1 location in Memphis
Payless
Locations in Memphis
2491 Winchester Rd
+1 901 346 4781
Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
  • 4.9
  • 6.0
  • 5.7
  • 4.8
  • 5.8
Recent reviews
10.0 Excellent
11 Jul 2016
Pros: Fast cheap celan
7.2 Good
16 Oct 2015
Good for what I paid
Pros: It was cheap and reliable
Cons: The bumper was messed up, the car wasn't clean when I got to it, and it didn't have cruise control!
2.0 Mediocre
27 Oct 2015
2nd time getting dropped off at airport to pickup
Pros: I will not use Payless again
Cons: Payless is the only carrier at airport with NO SIGNS DIRECTING WHERE TO FIND THEIR COUNTER. Other custimers Arrington from flights and being told NO CARS.
2.0 Mediocre
13 Nov 2015
No one there.
Pros: Nothing.
Cons: Never got my car - no one at the desk after a certain time I guess. Went with National instead - very satisfied.
3.6 Mediocre
29 Nov 2015
Horrible experience
Pros: Nothing
Cons: Took over an hour to receive the car seat. Car ended up having a bent axel because rear tire had extreme uneven wear. Customer service is pretty much nonexistent. They tell you to call the place where you rented it from, but they never picked up(over 2hours) and the mailbox was full. Had to switch out cars and it was a really big pain. I was in another city but to even get it approved was extremely hard. Bad experience. The deposit is as much as your rental cost, which is crazy as most places just charge $50 for deposit then bill you at the end. They set a pending charge of double my rental cost.
2.0 Mediocre
30 Nov 2015
Got tot he airport and they wanted me to wait 2 ho
Pros: Nothing. Will never use again.
Cons: Had a reservation but when I get there they said that they were out of cars and I would have to wait 2 hours as the girl behind the counter just laughed as she said it. I went somewhere else and will never use them again.
6.0 Good
2 Dec 2015
Pros: The car was clean as expected
2.0 Mediocre
9 Feb 2016
Memphis Airport
Pros: Nothing
Cons: That was the worse experience I have ever had. We waited in line for 45 minutes with one person ahead of us. We were told the system was down and the "one" girl that was working was new and she couldn't get anyone to help. So we went to Thrifty car rental and they were very accommodating and nice. So I will never use Payless again!!!!
5.2 Okay
24 Feb 2016
Cons: There was only person at the check-out counter. When I returned the car, the system was down and I never received a final receipt. Now I am trying to find out why my credit card was charged $144 more than it should have been and I'm getting nowhere. No one even answers the number given for the local office. The whole experience was disastrous!
2.0 Mediocre
17 Apr 2016
Horrible 1st time experience
Cons: The rental agent at the counter in Atlanta was rude and only cared about regurgitating the policy and could care less that I'd had a traumatic experience. I was on a business trip and had a blow out, and when I went to exchange the car to make it back home to the Memphis area, I had the worst customer experience in my 41 years of life at the Payless counter by the supervisor Lisa. She wouldn't even give me her last name! I will NEVER use this company again nor will I be using AVIS either because they are the parent company. I went to Alamo after this ordeal and they got me on the road again in minutes.
Rated no. 8
Budget
4.7 Okay (42 reviews)
6 locations in Memphis
Budget
Locations in Memphis
2491 Winchester Road
+1 901 332 2222
Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 22:00
Sunday05:00 - 23:59
2554 Mt Moriah Road
+1 901 398 8888
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
2842 Poplar Avenue
+1 901 969 0956
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00
2921 Airways Blvd
+1 901 590 0637
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday
Sunday
5133 Poplar
+1 901 398 8888
7171 Stage Road, Highway 64
+1 901 398 8888
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday
  • 4.4
  • 5.0
  • 5.3
  • 4.2
  • 4.6
Recent reviews
2.0 Mediocre
20 Oct 2015
Sloooow
Cons: Slow pick up and really slow drop off. Understaffed
4.0 Okay
25 Oct 2015
Cons: Horrible customer service. I will never use budget again.
2.0 Mediocre
27 Oct 2015
wish I could review this company's care but they r
Pros: nothing
Cons: I don;t like making a reservation and then showing up to the kiosk and they have rented my reserved car out and then I am stuck looking for a new rental for a higher rate
2.0 Mediocre
16 Dec 2015
When I arrived in Memphis, they had no car for me.
Pros: Nothing. total Disaster because they did no a car
Cons: they did not have a car. It was late a night, after a long day and a couple of long flights. HORRIBLE !
8.4 Excellent
4 Jan 2016
Cons: Don't like Chrysler autos.
6.0 Good
14 Feb 2016
Rental was ok, didn't have the truck I reserved, p
Pros: No problems with the rental
Cons: I should have gotten an upgrade but it never offered
2.0 Mediocre
30 Mar 2016
Ugh
Pros: Nothing.
Cons: Everything. Used kayak to reserve a Thrifty car and, again, it ended up in the Thrifty system for the wrong day. 4th time that has happened.. That's a kayak.com issue Thrifty wanted 500 more dollars to do a walk up rental. Got on the kayak app, made a reservation with budget (the due was correct thisbtime) while standing outside their door. When I walked up to the desk, they said I would have to wait an hour for the system to update. Really???? Asked if they would match the price on my confirmation email as a walk up. They said no. Walked to the avis counter 4 feet away and asked if they would price match the price on my email and 15 mins later I was driving out of the gate. Thrifty and budget, you have some stupid customer service agents. You let 450 dollars walk right out the front door. Dumb dumb dumb business.
10.0 Excellent
4 Apr 2016
Easy-Breasy Return
Pros: Could not have gone faster or been easier. Everyone was super nice and efficient.
2.0 Mediocre
25 Aug 2016
Reservation NOT Met!
Pros: Nothing!
Cons: I reserved a convertible several days in advance for a very special occasion and Budget didn't have one available upon my arrival. I had to rent from another agency at the last minute for twice the price. I'll never book with budget again.
3.2 Mediocre
17 Jan 2017
Terrible !
Pros: I arrived at the airport to be told they don't have a car available. I had to go to a different location to pick up a car, which took another hour or so. The following day in Jackson I was told I would be charged more because this car wasn't meant for 1 way and it took them until Friday to close the bill. Overall no one was much help neither at the airport or in Jackson. Needless to say I'll never use budget again.
Rated no. 9
National
national
10.0 Excellent (1 review)
1 location in Memphis
National
Locations in Memphis
2495 Winchester Rd
+1 844 370 9812
Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
  • 10.0
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Recent reviews
10.0 Excellent
12 May 2019
Pros: Super easy pickup and dropoff. Brand new vehicle.
Cons: Called a few days ahead to change my pickup to one hour earlier, but reservations told there was no availability and the price would change. When i arrived 30 minutes early anyway there were multiple vehicles available and the Memphis team were happy for me to drive off in one.
Eagle Rent A Car
eaglerac
3 locations in Memphis
Eagle Rent A Car
Locations in Memphis
5656 Boodman Rd
6935 Windchase Dr
Memphis airport
Sunnycars
sunnycars
1 location in Memphis
Sunnycars
Locations in Memphis
2495 Winchester Road
406 travellers who rented a car in Memphis gave the car agency they used an average rating of 6.7

Car rental locations in or near Memphis

When to book a rental car in Memphis

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Top tips for renting a car in Memphis

  • Like so many cities in the U.S., Memphis requires visitors to have a vehicle at their disposal. Without a hire car at hand, you would simply struggle to get around the city as there is very little in the way of public transportation in the city. The main option is taking the public bus that, compared to a hire car, is quite slow and, especially when traveling with a group of people, would be even more expensive than renting in some cases.
  • Planning on picking up a hire car after your flight to Memphis lands? For travelers with flights to Memphis International Airport you will find the hire car counters in the Ground Transportation Center in Terminal B, one level below Baggage Claim.
  • Visitors to Memphis should note that GPS devices will often say that drivers can drive on Memphis’ famed Beale Street, but in actuality the street is blocked off for pedestrian use most hours of the day. Beale Street is one of the most popular attractions in Memphis and, while originally cars could drive on it at all hours, nowadays it is mostly reserved for pedestrian traffic except in the early hours.
  • No two words are dreaded more by drivers than rush hour. Fortunately for visiting drivers to Memphis, the city actually has fairly mild rush hour traffic. The morning rush hour normally lasts from 7:00 a.m. to 9:00 a.m. and in the afternoon it starts up around 4:00 p.m. and finishes shortly after 6:00 p.m.
  • Book your rental car in Memphis at least 1 day before your trip in order to get a below-average price

FAQs about renting a car in Memphis

What is the best rental car company in Memphis?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in Memphis are Alamo (8.7, 6626 reviews), Enterprise (8.5, 12940 reviews), and Avis (7.6, 2311 reviews).

How can I find car rentals near me in Memphis?

Take a look at our extensive car rental location map to find the best rental cars near you.

What type of car is recommended for driving in Memphis?

Like any city in the United States, Memphis is comfortable for all sizes of vehicles. In fact, larger trucks and SUVs are fairly common even in the central downtown areas of the city. However, if Memphis is just the first stop on a longer road trip, then it may be worth considering a more fuel efficient vehicle such as a sedan or a compact rather than a large SUV.

What's the speed limit in Memphis?

Residential streets in Memphis feature a speed limit of 30 mph, while city streets and rural roads typically range from 35 mph to 55 mph. Freeways and interstates (both urban and rural) in Memphis have a speed limit of 70 mph, while divided highways have a speed limit of 65 mph.

How are gas prices in Memphis?

Petrol prices in Memphis average around $1.90 per gallon. This is on the lower end of prices in the U.S., with many cities like Tampa (with its average price of $2.00) and Philadelphia (with its average price of $2.40) being more expensive to buy petrol in than Memphis.

Where are the best places to park in Memphis?

Streetside parking and parking at venues is the most common form of parking throughout Memphis and, in general, is a breeze to find. In the central business district, parking garages are a better option as streetside spaces outside popular places can fill up fast.

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