Car rental at Memphis Airport
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Cheap car rentals at Memphis Airport
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People mover |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Top tips for hiring a car at Memphis Airport
- If you book a car rental at Memphis Airport, you will be provided with an easy way to move throughout the city. Memphis is not known for being particularly walkable or for having an extensive public transportation system, so driving is one of the best ways to get to where you need to go. Having your own vehicle will also make it easy to store any sports equipment or luggage that you may be traveling with.
- There are several different models that you can choose between for your car rental at Memphis Airport. If you will be traveling with several other passengers or are planning on spending some time in the nearby mountains, you can opt for a standard or full-size SUV. When driving throughout the city center, a compact vehicle is a convenient option, as it will make it easier to park and drive through narrow streets.
- Once you are ready to return your car rental at Memphis Airport, you can do so by bringing it back to the location where you first picked it up at the Ground Transportation Center. Most rental car companies that have branches at the airport keep their fleets in this area, so make sure to look for your specific brand. As you start to approach the airport by car, you will find signs that will help to guide you to the drop-off area. Depending on which specific company you choose to rent a car with, you may have the option of dropping your vehicle off outside of normal business hours.
- Memphis is a popular destination amongst travelers, so its roads can often be congested. To prevent yourself from getting caught in a traffic jam, plan on picking up and returning your rental outside of rush hour, which is generally between 6 and 9 am and 5 and 7 pm. Some major roads tend to be busier than others, and these include streets like Interstates 175 and 240.
- 25% of our users found a car hire at Memphis Airport for $176 or less
- Book your car hire at Memphis Airport at least 1 day before your trip in order to get a below-average price
FAQs about renting a car at Memphis Airport
What are the documents that I need to rent a car from Memphis Airport?
To book a Memphis Airport car rental, you are required to provide a few different documents to your rental company of choice. For example, all customers must have a driver’s license that is valid and does not expire during your rental period. If you do not have a license that was issued from the United States, you may be able to use either an international license or a foreign license. Make sure to check with your rental company ahead of time to see what type of license is accepted. You will also want to have your passport with you in case a photocopy needs to be kept in your file.
Does the rental car center at Memphis Airport offer amenities or services for customers?
The rental car center at Memphis Airport is equipped with public restrooms that all customers are welcome to use. There is also a sitting area if you would like to rest for a few minutes while waiting for all your paperwork to be finalized. The center is accessible for travelers with limited mobility, and airport employees are available to help you make your way to your company’s desk if you will need additional assistance.
How do I get to the rental car center at Memphis Airport?
The rental car center can be found in the Ground Transportation Center. To head here, go to the lower level of the B Terminal and follow the signs that are labeled Rental Cars. Once you have reached the Ground Transportation Center, you will see signs that will point you to your individual company’s desk.
How much does it cost to rent a car at Memphis Airport?
On average a rental car at Memphis Airport costs $176 per day.
What is the best rental car company at Memphis Airport?
Based on ratings and reviews from real users on KAYAK, the best car rental company at Memphis Airport is Alamo (7.6, 67 reviews).
Which car rental companies will pick you up at Memphis Airport?
The only car rental company that offers shuttle or pick-up services from Memphis Airport to off-airport locations is Payless.
Memphis Airport car rental reviews and directory
Alamo
7.6
Good
187 reviewsCleanliness
7.7
Comfort
7.9
Pick-up/Drop-off
7.5
Value for money
7.4
One location in Memphis Airport
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Reviews
6.0 Okay
Mar 2023
4.0 Mediocre
Mar 2021
Cons:
The car smell like tabaco or weed10.0 Wonderful
Oct 2020
Pros:
Very Clean And Very Up To Date Meaning New Vehicle And Very Safe .Cons:
All good Very nice8.0 Very Good
Aug 2020
Pros:
Yes. They were backed up but accommodated as quickly as they couldCons:
Be better about mask useage. Both wearing them and wearing them properly.10.0 Wonderful
Aug 2020
Pros:
Staff at pick up and at drop were very helpful.Cons:
Nothing.6.8 Okay
Aug 2020
Pros:
Easy drop off, alamo on the phone was super helpfulCons:
Customer service at Memphis Airport Alamo was horrendous on pick up day. Rude agents, unable to answer simple questions. No one wearing masks. Instead of being helpful or understanding, they were rude and demeaning.Hertz
5.9
Fair
145 reviewsCleanliness
6.7
Comfort
6.8
Pick-up/Drop-off
5.7
Value for money
5.9
One location in Memphis Airport
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Reviews
10.0 Wonderful
Nov 2022
2.0 Poor
Nov 2022
8.0 Very Good
Nov 2022
8.0 Very Good
Oct 2022
2.0 Poor
Jan 2022
10.0 Wonderful
Jan 2022
Dollar
5.5
Fair
121 reviewsCleanliness
5.9
Comfort
6.0
Pick-up/Drop-off
5.1
Value for money
5.6
One location in Memphis Airport
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Reviews
7.9 Good
Jun 2021
2.0 Poor
May 2021
Pros:
NothingCons:
They closed at 10. People were there who said they left office at 8:30. Left everyone stranded.8.0 Very Good
May 2021
Pros:
Car was solid and comfortable.Cons:
Tire pressure, windshield fluid, radiator fluid and working radio. Picking up in Memphis was not a pleasant experience.4.0 Mediocre
Apr 2021
Pros:
The drop off was easyCons:
The pick up was horrible.2.0 Poor
Mar 2021
Pros:
nothingCons:
not surprising customers with a $150 interior cleaning charge2.0 Poor
Mar 2021
Pros:
NothingCons:
The staff, pickup experienceThrifty
4.3
Mediocre
104 reviewsCleanliness
5.2
Comfort
5.1
Pick-up/Drop-off
4.2
Value for money
5.0
One location in Memphis Airport
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Reviews
2.0 Poor
May 2021
Pros:
No staff was not friendly, Thirfty didn't have any cars/trucks available. Told us we could be put on a waiting list and sit and wait for someone to maybe return a vehicle. This is unacceptable for you to allow a reservation for a specific time and there be no cars available. There were a lot of customers up there waiting. We cancelled the reservation and went with another company.Cons:
Everything could have been better. I will never attempt to rent from them again. Horrible customer service. Horrible way of doing business. I will recommend them to anyone ever2.0 Poor
May 2021
Pros:
I made the reservation for the vehicle 2 months prior to the pick up date. When we arrived in Memphis Airport we were told there were no vehicles available. The Thrifty agent said they were cleaning vehicles when they came in and it would be approx 2-3 hours before a vehicle was available!! We waited almost 3 hours for a car!!!!! The Thrifty agent was completely matter of fact and didn't even apologize for the inconvenience. I will NEVER rent from this company again!Cons:
The entire experience!!!!!2.0 Poor
Apr 2021
Pros:
the staff was friendly and accomodatingCons:
it was a 3 hour wait for a car. actually, they couldn't give us an actual time on how long it would be until our car was ready. the only good thing was that the lady working the counter allowed us to cancel our reservation without any questions asked (good on you, whoever you are!!). we went to another company and they told us that they do this ALL THE TIME4.0 Mediocre
Mar 2021
Pros:
staff helpful as they could be this is the second time renting a car from thrifty in memphis both times average wait 1.5 hours to pickup. Overbooked, cars not cleaned and ready6.0 Okay
Feb 2021
Pros:
Drop off was ok. The pickup attendant was rude.Cons:
Better customer service at pickup2.0 Poor
Jan 2021
Cons:
How about been open! They aren’t open past 2 on Saturday. Unacceptable to rent not knowing these hours.Enterprise Rent-A-Car
8.0
Very Good
88 reviewsCleanliness
8.2
Comfort
8.3
Pick-up/Drop-off
7.6
Value for money
7.8
One location in Memphis Airport
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Reviews
10.0 Wonderful
Jan 2021
Pros:
Staff was friendly even though he was super busy. Car was clean and nice- almost new. Check car back in was very easy and fastCons:
Has to wait a little longer to get the rental once I arrived but not unreasonable long I guess10.0 Wonderful
Dec 2020
Pros:
Blake was awesome!Cons:
nothing, it was great6.8 Okay
Oct 2020
Pros:
Bro I found a strangers loaded gun in my car how are they not gonna refund me for that?! Like, how can you be COVID-clean and not find the handgun someone left in the centre console???Cons:
Less loaded firearms.10.0 Wonderful
Oct 2020
Pros:
Drop off was extremely easy.Cons:
The rental component has moved up to the garage as a result of Covid. The process was a bit slower than what is typical, but not unduly so.6.0 Okay
Oct 2020
Cons:
Drop off was mediocre , customer service over the phone if told me with restriction if I am later 1 minutes after 11:29 pm I will be charge . I made it 11:27 and they’re trying to rip me off with charge after a long day of frustration and make me wait longer than I suppose too ....4.8 Mediocre
Sep 2020
Pros:
Nice carCons:
Key fob battery was low. Coolant was low. Tires needed balanced - the car vibrated at highway speed.Avis
6.7
Okay
71 reviewsCleanliness
6.8
Comfort
7.3
Pick-up/Drop-off
7.0
Value for money
7.2
One location in Memphis Airport
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Reviews
4.0 Mediocre
Apr 2021
Pros:
Drop offCons:
The car that I picked up in Memphis was filthy. It smelled and clearly hasn’t been cleaned, never mind sanitized and during a pandemic. I only noticed the extent of the dirty condition after my departure from the airport.10.0 Wonderful
Apr 2021
Pros:
It was a very easy car rental. As soon as I walked up to the Avis rental agent she asked for my last name, took my I'd and credit card and I signed the agreement via the terminal and I was able to quickly leave. The car was very clean and very comfortable. It drove very well. Plus it was a nice looking car. Also the agent was very friendly.Cons:
They switched the type of car I had agreed to when I made the reservation. At first it was a Galant but they changed it to an eclipse although I liked the eclipse better. It was a small SUV. Since I had a one way they said the Galant wasnt available for a one way rental. I was surprised they held an extra $150.00 on my credit card in addition to the rental price until I brought the car back on time which I did. I don't remember seeing the hold fee at the time the reservation was made. After I returned the car I remember hearing the agent say it would take several days for the hold fee to drop off. The vehicle had these very dark smudges around the back. It was dimly lit in the garage where I took possession of the car. So when I drove out I stopped and took a video of the car and photos. I did this to make sure I was protected and that they would not claim that I had committed any damage that was on the car before I took possession. It appeared that at some point someone had black duck tape around the back because I could see where large pieces of tape had been peeled off but this thick sticky residue remained. It didnt bother me because the car still drove fine but I sent a photo to Avis Facebook messenger with my confirmation number to let them see it. Regular washing would not take that off. Maybe a special type of chemical could remove it. The car had been washed but the tape residue was still there and very noticeable. Last, I picked up the car at the Memphis International Airport. I should have been informed that I go the 1st floor, instead of the 2nd floor, to process the rental because the 2nd floor is only for people with an Avis Preferred account. After the paperwork is processed on the 1st floor, I then had to go to the 3rd floor where the vehicles were kept to get the car.2.0 Poor
Mar 2021
Pros:
ABSOLUTELY NOTHINGCons:
Staff was rude and disrespectful... Car was reserved and when I proceeded upstairs to retrieve someone was loading their luggage in it. Charges were added to the change in reservation that were not added downstairs on the original.8.0 Very Good
Dec 2020
Pros:
Ease of accessCons:
Upon drop off there was no one around to explain what to do. Just made assumption we were to leave keys in car.7.2 Good
Jun 2019
Pros:
The pick up process at the counter was very slow. I waited at least 20 min. Or more.Cons:
The vehicle was not well cleaned, but ok. I picked up a day earlier than on the reservation, so was just happy they could accommodate me.2.4 Poor
Aug 2018
Pros:
On pickup they tried charging me three different rates until I insisted on the rate I reserved. Then, my car smelled horribly like smoke. So I exchanged it for a different one. Apparently they never logged it out correctly bc they called me the next day and asked me for the info on the keys and asked which car I had. When I tried to attach my wizard number they told me I could but it would be a lot more expensive. So much for being a preffered member! After bringing my car back I was in a hurry and grabbed my receipt and ran. Later looking at the receipt they gave me somebody else’s receipt. Overall, employees who are out to scam you and who just don’t care at all. I would and will try someplace else in the future.Budget
5.9
Fair
61 reviewsCleanliness
6.1
Comfort
6.2
Pick-up/Drop-off
5.4
Value for money
5.6
One location in Memphis Airport
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4.0 Mediocre
Apr 2021
Pros:
Car was nice! Which I suppose is the most important part. Clean, odor-free, got a size upgrade, which as a 6’3” man I appreciated. Drop-off was easy and the employee at the Jackson location couldn’t have been nicer.Cons:
It literally took longer for me to pick up my car in Memphis than my incoming flight from Atlanta took. It was well over an hour before keys were placed in my hands due to a slow moving line at the pickup counter (my representative was lovely, but had to constantly stop service to assist the other representative. Lovely gesture, slowed down service), and then once I got upstairs to the pickup counter, the crew in the garage could not have been any less helpful. My car was ready, but I had to wait another 30-45 minutes in the line just to be talked to to simply pick up my keys. I hate being that sort of Karen, but there is a line where the service becomes so terrible I can’t keep it to myself. Especially after having to travel last second for a family emergency, this lack of service and consideration for my time and business will keep me from booking Budget in the future unless it’s the only option available, especially at Memphis.9.6 Wonderful
Jul 2020
Pros:
The car was nice in every categoryCons:
Not much8.0 Very Good
May 2020
Pros:
Free upgradeCons:
Cleanliness of vehicles and line wait time2.8 Poor
Dec 2019
Cons:
Do not rent with Budget. They ruined our trip. They did not have the size car that we reserved. They did not call us to say they did not have it. We were uncomfortable in the car they gave us.2.0 Poor
Oct 2019
Pros:
NothingCons:
Closed an hour early left me with no vehicle. The following morning stated they have no cars including the one i reserved anywhere in Memphis and that was it. No help to get a different vehicle. I ending up getting the same class vehicle for about the same price on the same day via Alamo. My company will never use Budget again.2.0 Poor
Jun 2019
Pros:
Each budget location is franchised and their computer systems do not connect. Memphis gave me a wrong reservation number on the paperwork and Chicago could not find my reservation so they did not want to let me return the car. They told me it was up to me to get the correct information fromMemphis.Cons:
It has been 3 days since I left the car at budget and they still did not close the reservation because they said Chicago's computer is not able to access information from Memphis.Payless
5.7
Fair
83 reviewsCleanliness
6.2
Comfort
6.0
Pick-up/Drop-off
5.2
Value for money
5.4
One location in Memphis Airport
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9.2 Wonderful
Mar 2020
Cons:
Could not find a Payless agent, Finally discovered Avis agents could help10.0 Wonderful
Jan 2020
Pros:
Helpful staffCons:
The car itself had a trunk that did not open conventionally which was hard to figure out how to open without a google search6.8 Okay
Nov 2019
Pros:
Staff was friendly, car was clean, everything worked.Cons:
1. No car was available when we arrived, in spite of my efforts earlier to ensure there would be. We were lucky that a car appeared within 20 mins. 2. The air pressure warning was on the entire 8 days. I added air to all tires but the warning persisted. 3. Too much time spent waiting for receipt to be printed upon our return. Avis doesn’t seem to try harder anymore.2.0 Poor
Jul 2019
Pros:
absolutely nothingCons:
go with anyone else but them10.0 Wonderful
Mar 2019
Pros:
Smooth, no problems.2.0 Poor
Jan 2019
Pros:
Nothing. They are horrible.Cons:
When I arrived to pickup the car at 1pm on a Thursday there was no one at the counter and there had not been an attendant for some time. The rep from Avis at the next counter gave me the same deal since no one was working at Payless. Also, when I called to inquire about a baby car seat the automated phone system required that I provide an "Access Code", whatever that is, to complete the call and I was not able to get anyone on the phone to assist. I will never use this junk company again.National
9.0
Wonderful
5 reviewsCleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
9.0
One location in Memphis Airport
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10.0 Wonderful
May 2019
Pros:
Super easy pickup and dropoff. Brand new vehicle.Cons:
Called a few days ahead to change my pickup to one hour earlier, but reservations told there was no availability and the price would change. When i arrived 30 minutes early anyway there were multiple vehicles available and the Memphis team were happy for me to drive off in one.Eagle Rent A Car
No score available yet
One location in Memphis Airport
Sunnycars
No score available yet
One location in Memphis Airport
VIPCars Recommendation
No score available yet
One location in Memphis Airport
Car rental locations at Memphis Airport
Good to know
Most popular agency | Payless |
|---|---|
Most popular car type | Intermediate |
Average price | $176/day |
Good deal | $176/day |