Austin hotels near Governor's Mansion
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Best Austin hotels near Governor's Mansion
"This hotel is located in Austin (Downtown Austin), close to Austin Convention Center, Sixth Street and Paramount Theater. Also nearby are Moody Theater and Lady Bird Lake. Downtown Station is 6 minutes by foot and Plaza Saltillo Station is 17 minutes. "
Overall 9.2 Excellent
Based on 1,552 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Excellent
10.0
Okay
5.4
Pros: The pool been there many times
Cons: To accommodate me with a room.
Excellent
10.0
Pros: The staff were all extremely friendly. The pool was one of the best in town, and the price couldn't be beat. I suspect we won't be paying $149 for this place next year. I highly recommend getting a room ending in 59....best view in the hotel, trust me.
Cons: Afternoon sun blazing into the windows in the lobby bar/lounge area. They need to get some shades in the windows near the top. We left because it got too bad.
Excellent
10.0
Pros: Loved the venue, rooms, and service.
Cons: Service at the pool was horrible. They need more waiters for busy weekends.
Good
7.4
Excellent
10.0
Excellent
10.0
Pros: 5-star hotel. Great location and great value. Pool area is very nice for the kids. Couldn’t ask for anything better.
Excellent
10.0
Pros: The entire experience from check-in to check-out. Nearly everything you need is onsite, and great access to downtown, incl. Rainey Street bars/restaurants and Sixth Street.
Cons: Parking at $32/night is additional, requires just a bit of learning how to use the room key to get in and out of the garage underneath the hotel. Easy once you know how to use the proximity sensor on the exit gate, though.
Excellent
10.0
Pros: We loved the pool and the overall feel of the Fairmont. It’s high-end feel and beautiful city views makes it a great staycation location!
Cons: Overnight parking $45 per night!! Self Parking $35 per night...Ouch!
Excellent
10.0
Cons: Better parking arrangement
"Located in North Burnet, this luxury hotel is 0.3 mi (0.5 km) from The Domain, and within 12 mi (20 km) of Lake Austin and University of Texas at Austin. Lady Bird Lake and Austin Convention Center are also within 12 mi (20 km). Kramer Station is 19 minutes by foot. "
Overall 9.3 Excellent
Based on 159 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: Excellent location with many restaurants and clubs within walking distance. Easy parking. Nice outdoor pool/hot tub area with a bar and big screen TV on the second story roof.
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
8.2
Good
7.4
Pros: The star of the facility is the restaurant. The hotel has an attentive staff, new facility, nice room but it's new stuff. Terrace pool seemed popular but a second floor anything in Texas will be windy. Two best qualities: restaurant and hotel staff.
Cons: Expensive for just an average modern hotel with average furniture, slow elevators, an air conditioning system struggling with a modest warm Texas day (Europe influence?), fancy yet non-functional coffee maker and few towels with fewer wash cloths but everything is new. Do they vacuum the carpet or wash the in room glass wear? The room service coffee is awful (tragic!). I would seriously reconsider plans to visit during the high heat Texas summer days. But Mrs. Lincoln liked the bed.
"Situated in the historical district, this luxury hotel is within 1 mile (2 km) of Wild Basin Wilderness Preserve and Village at Westlake. One World Theatre is 2.6 mi (4.2 km) away. "
Overall 9.2 Excellent
Based on 435 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Okay
4.5
Excellent
10.0
Pros: The room was one of the nicest rooms I have ever stayed in and I have stayed at many 5 star hotels. Brand new, multiple choice of coffees with your Keurig, Aqua de Parma soaps, huge room and bathroom, amazing shower, even a microwave if you needed it. A pleasant surprise especially for an very fair price.
In the heart of Austin, Heywood Hotel is within a 5-minute drive of Austin Convention Center and Lady Bird Lake. Featured amenities include express check-out, luggage storage, and microwave in a common area. Free self parking is available onsite.
Overall 9.9 Excellent
Based on 28 reviews
All
- All
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Design of the space, attention of the staff, location.
This 448 room upscale urban resort style hotel sits along the shores of Lady Bird Lake in Downtown Austin, and is conveniently located within walking distance of 6th Street, the Warehouse district, 2nd Street District, Barton Springs, and SoCo entertainment district. Other Hyatt amenities include the "Fastboard" boarding pass service, "Stayfit @ Hyatt" gym, and Hyatt's frequent stay program; Gold Passport.
Overall 8.9 Excellent
Based on 1,317 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
8.8
Excellent
10.0
Cons: Amazing staff and perfect location. We will be going back.
Excellent
9.4
Excellent
10.0
Excellent
8.2
Okay
5.1
Pros: Location was good. A walk to downtown and south congress.
Cons: Tv was broken, couldn't watch it. The bathroom was old feeling. Not what you would expect for $300/night.
Excellent
9.7
Pros: I was placed in a recently upgraded room. Fit and finish was very modern, very clean, and comfortable for my 5 night stay. Restaurant and room service was very good. The location of the hotel was great. Directly next to Congress St. Bridge (bat bridge), pretty cool If you get a chance to check it out. The hotel sits directly on the recreation trail circling Lady Bird Lake, this was a great place to go for a walk or run. A quick walk across the bridge also put you in the core of downtown with lots of restaurant choices, Austin city limits, etc. The workout facility was also very nice and open 24 hours/ day. Overall great hotel and would stay again.
Cons: Only reccomedation would be to have the simple sundries store open 24 hrs./ Day providing acces to snacks , medicines, etc. this would be a nice convenience and seems viable that it could be staffed by one of the night desk attendants as it is located right at the front desk anyway. Other than that, great stay.
Excellent
9.3
Pros: Location
Cons: Expensive overnight parking.
Excellent
9.6
Pros: Great comfortable furnishings, beautiful view, helpful friendly staff
Cons: small rooms
Good
6.5
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Pros: The room was a nice size also great view
Cons: The lights were dim in the room. Definitely needs better lighting.
Excellent
8.0
Pros: Everything was great Staff was very friendly and helpful Our room was awesome and so was the view. Definitely coming back !!
Cons: Only a couple small things that I would have to say was the sink was plugged due to the little mount in the drain was disconnected, but they fixed it right away which was great !! And there was food left behind by the previous guests in our small fridge it's ok no biggie
Excellent
8.2
Excellent
8.0
Pros: Seemed very clean, friendly staff, great dining recommendations.
Cons: Expected more for the price. Self park was not clear it was a charge until check out. Hotel drinks were pricey.
Excellent
9.6
Pros: I really enjoyed staying here, the city view rooms were excellent and the lobby had a few restaurants and a bar that had excellent service. Staff was very helpful and friendly.
Cons: Parking fees
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.2
Pros: Great location and the outdoor patio was wonderful. Giving you a bottle of water every night was nice.
Cons: The bed squeaks pretty bad so it must be very old and there isn't any water pressure in the shower.
Okay
5.4
Cons: Room was filthy when we first came in, beer bottle caps on the floor, bathroom amenities were all used half empty bottles ( lotions, shampoo and conditioner ).
Excellent
10.0
Pros: Beautiful hotel. Within walking distance to downtown, Lady Bird Johnson and Congress. We normally stay at another hotel on the lake but after a negative experience we chose to stay here. We will be booking here from now on.
Excellent
10.0
Good
6.3
Pros: Location
Cons: Rooms are in need of updating, bathroom tiles and shower are 1970's style. They are building g a new hotel around the old (which they didn't tell you) so don't book till end of summer 2014.. Unless you like construction mess
Excellent
9.7
Pros: An excellent location to visit the bats emerging from under Congress Ave Bridge at dusk. The staff was exceptionally friendly. The rooms were clean, spacious with an amazing view of downtown Austin.
Good
7.7
Pros: Rooms were great better than average. Staff very friendly and helpful.
Cons: The bathrooms didn't have fans and there was no fridge or microwave in room. Also thought parking was too expensive
Excellent
10.0
Cons: The shower floor was in tile and it made it super slippery when taking a shower.
"Located in Downtown Austin, this luxury hotel is within a 15-minute walk of Lady Bird Lake, Texas State Capitol and South Congress Avenue. Bob Bullock Texas State History Museum and Blanton Museum of Art are also within 1 mi (2 km). Downtown Station is 7 minutes by foot and Plaza Saltillo Station is 19 minutes. "
Overall 8.9 Excellent
Based on 576 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Pros: Great food menu with healthy choices. Friendly staff. Nice tall ceilings in room. Great location. Nice decor for the holidays.
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Good
6.0
Pros: charming lobby great location (on 6th street) historic nice breakfast restaurant front porches outside tall ceilings historic markers great hot shower with good water pressure
Cons: tiny room dirty sink (hairs, old toothpaste) tv cabinet broken hot
Excellent
9.6
Excellent
10.0
Excellent
10.0
Pros: beautiful location in the middle of the city. Rooms are beautiful and very romantic.
Excellent
9.1
Excellent
10.0
Pros: We came for my 21st birthday on 6th street and I can't imagine picking a better place. They did everything they had to do to keep it classy and cool headed as it's located on one of the busiest and most popular tour attractions in Texas. We only live 45 mins away but Austin is my go to. I LOVE it there. I had friends come up and get ready in the room and hang out before and a little afterwards but only 4 of us stayed in the room and it was everything I could have asked for and more!!! The "haunted" back ground give this place an edge and with the timelessness of the Titanic, it makes the Driskill a MUST DO in terms of staying ATX. 10/10 recommend.
Cons: Nothing- I would change nothing
Excellent
8.5
Pros: Had massive character and charm. Gorgeous lobby. Bar always always had a nice vibe.
Cons: There was an old musty odor in the bar and lobby. Reminded me of an old basement. Parking was $40/day.
Excellent
10.0
Pros: The staff, at every level, were responsive and had amazing attitudes. Very well done.
Excellent
10.0
Excellent
9.0
Pros: Bed was amazing, architecture was beautiful, right in the heart of 6th street entertainment district
Cons: Had issues with Valet parking service on two separate occasions. Normally I wouldn't mind, but when I have to pay for parking at a nightly rate then I expect service to match.
Mediocre
2.0
Cons: The valet was torn up with construction. The lobby and hallways literally smelt like a sewer. The mezzanine was stacked with old furniture. The once famous bar was loud noisy and also smelt like a sewer. The bathroom had chipped paint and a cracked floor length mirror. There was no counter space in the bathroom. The glass top furniture had dried paint drops on top from lack of a drop cloth.
Excellent
9.3
Pros: Location on 6th street was unmatched, excellent service as should be expected
Cons: The room i was in wasnt worth the price paid, even though location couldnt be better.
Excellent
9.7
Pros: What a great stay! The staff was helpful and friendly from start to finish. It was like taking a step back in time without having to give up any modern conveniences. The price is worth all the little details.
Excellent
10.0
Pros: Beautiful historic hotel. Great staff. Great central location. Food was amazing in Cafe and at the Grill. Dog friendly (they have doggie concierge kits with bed, bowls, treats and poop bags).
Cons: The petite rooms really are petite, so be aware of that when you book, but in all honestly, you're only there to sleep and shower so it's definitely not a deal breaker.
Excellent
10.0
Pros: The room was very comfortable. We liked that we could do everything from eat, sleep and drink from the hotel.
Cons: The process in the bar were a little bit higher than we would have liked.
Excellent
9.7
Pros: We had a wonderful stay at the driskill. The staff was very helpful with suggestions on what to do in the area. We were staying for my birthday and web we arrived they had chocolate covered strawberries and champagne delivered to the room.
Excellent
9.1
Pros: The hotel decor and ambiance is very nicely done, makes you feel like you are in the midst of royalty. The bed is very comfortable. The service is excellent, we needed a few extra things since my wife wanted to celebrate my birthday. The bakery downstairs made a real good cake. The location of the hotel is great, it is right in the middle of the nightlife of Austin and makes going bar hopping or clubbing that much easier, cant imagine a better location.
Cons: The elevator floor tiles were duck taped on which was odd. The room is a little small by texas standards but ok by NY standards. There is a surprising number fo bums on the streets outside, just ignore them and be on your own way, if you are from NYC you'll be fine but even otherwise nothing to be alarmed of. A bit pricey.
Voted as a top hotel in Texas by Condé Nast readers in 2020, JW Marriott Austin is situated in the heart of downtown Austin and brings luxury comforts with sophisticated amenities. The urban resort features an on-site spa, room service, seven bars, three restaurants, Starbucks® and the largest guest rooms in the city with floor-to-ceiling windows. Grab a bite at the ever-popular Burger Bar, a food truck concept without the wheels, or lounge on the rooftop at Edge Rooftop + Bar, with cocktails and picturesque views of the Texas State Capitol and Lady Bird Lake. The hotel is located just steps from the best attractions and entertainment options Austin has to offer and features more than 120,000 square feet of flexible meeting space with a wide variety of AV equipment and easy access to the Austin Convention Center. Indulge in an upscale getaway at JW Marriott Austin.
Overall 8.9 Excellent
Based on 390 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.4
Good
6.5
Excellent
10.0
Pros: Everything! Beautiful room, beautiful city, excellent location.
Excellent
10.0
Excellent
9.7
Excellent
9.1
Excellent
8.0
Excellent
9.7
Excellent
9.7
Excellent
8.0
Good
7.7
Cons: The cleaning lady came after 4 pm. Really annoying considering that we were out all day, and came back to a messy room to relax before going out again
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.4
Excellent
9.4
Pros: Great gym/workout facility Very comfortable room Love the full length windows and light Great location
Cons: Charge $$$ for wifi Noise from the street was surprisingly loud, even on the 30th floor
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.1
Good
6.0
Excellent
10.0
Excellent
9.4
Pros: The location was awesome, the staff was super friendly and very accommodating, the room was clean and had an amazing view of downtown. Overall it was perfect for a couple of girlfriends and I to getaway and explore austin.
Cons: One thing that I didn't like was that the pool was extremely crowded every day and night that we were there. There was barely room to get IN the pool (you were pretty much shoulder to shoulder in there) let alone find a chair to relax on because they were all taken. We were really excited about the pool too but turns out it wasn't so relaxing. That's my only complaint tho, this hotel was amazing so I can't blame everyone wanting to be there and to enjoy the pool as well.
Excellent
10.0
Okay
4.8
Pros: Hotel decor was contemporary & swanky.
Cons: Hotel & pool area are overcrowded with 20-30 yr olds partying in Austin for the weekend. Spa is very disappointing. It was very obviously an afterthought. Bed linens were not what JW brand is supposed to provide - they were Courtyard level (check the tags!)
Excellent
8.0
Pros: Very new and nice hotel. Very big hotel that has hundreds of people in the lobby at a given time. Never had a bad stay there and service is good. But always feel like I am a convention when I stay there.
Good
6.2
Cons: Rooms very average...In addition it was very noisy, could hear everything going on opening/closing of doors.. etc.
Excellent
9.7
Pros: I liked how friendly the staff was. The entire place is super clean and nice. Accessible to many great restaurants and 6th st. Also there's a lake only two blocks away!
Cons: The only reason why I didn't give it a five stars rating is because the entrance to the parking lot is so busy. They only had one entrance and unless you valet you were waiting to get into the garage. On the upside the wait was less than 7 minutes. Also the pool bar needs more kore bartenders. The pool attendees were really nice once you flag them down for attention.
Excellent
9.7
Pros: The JW is centrally located to the Austin downtown area and many trendy restaurants and bars were within walking distance. In addition, the room, staff and on-site restaurants were excellent.
Cons: When I spend that amount of money for a nightly accommodation, WiFi and Internet need to be a part of the package.
Excellent
8.2
Pros: When we checked in there was a candy wrapper on floor, pieces of trash in closet and a small piece on bathroom floor. I had to call housekeeping to clean our room Saturday after 4:30 pm. They didn't wipe the tops of bedside tables that needed it.
Cons: Parking service was a nightmare. Long wait times.
Excellent
8.2
Pros: Trendy looking but our room did not look like the pictures of the room we selected on the website.
Cons: Room service options are bad!!!!
Excellent
10.0
Pros: Amazing helpful staff
With a stay at Lone Star Court, by Valencia Hotel Group in Austin (North Burnet), you'll be within a 5-minute drive of The Domain and St. David's North Austin Medical Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Austin? This hotel features 2000 square feet (186 square meters) of event facilities. RV/bus/truck parking is available onsite.
Overall 9.0 Excellent
Based on 108 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Pros: Bed was comfortable and the room was very cute and stylish. I loved the idea of having rocking chairs outside my room, although my neighbors hogged them. There's also a cute little taco truck outside that worked out great when we were hungry!
Cons: The cleanliness definitely could have been better. I found hair in the room that didn't belong to me or my other guest. In addition house keeping was not making up rooms due to COVID so that sucked.
Good
6.0
Excellent
10.0
Pros: great facility, location and staff. will stay again
Excellent
9.6
Excellent
8.3
Pros: Design style
Cons: Sound transmutation thru floor.
Excellent
10.0
Excellent
9.0
Pros: Great vibe. If you want to stay in north Austin and be near shopping and the Domain this is the place. I was blown away by the price matched with the accommodations. Cool bar area at night. The live music was an added plus. In the morning the bar doubles as the breakfast area. Continental style with some extras, like biscuits and gravy. To be part of the hotel rate, it was a great selection. Style of the hotel is very Austin and makes you feel like you d found something special.
Located in Austin (South Congress), Hotel San Jose is steps from South Congress Avenue and a 4-minute drive from Lady Bird Lake. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.9 Excellent
Based on 103 reviews
All
- All
- Couples
- Business
- Groups
- Solo travellers
- Business travellers
Recharge in North Austin at The Westin Austin at The Domain. Located in a trendy and fun Texas neighborhood, our hotel is the epitome of Austin culture. The Domain boasts upscale shopping, delicious restaurants and unforgettable nightlife. StayConfident with enhanced procedures that deliver an even cleaner and more confident stay. All guest rooms include deep cleaning and inspection, hospital-grade disinfectant, removal of non-essential paper goods, and limited housekeeping entry unless requested. Our impressive event venue hosts meetings in accordance with social distancing guidelines, from board meetings to weddings. Maintain your health goals in our state-of-the-art WestinWORKOUT® Fitness Studio, open 24/7 to fit your schedule. Unwind in spacious rooms with clean lines, wooden accents and plenty of natural light. Finish the day's tasks at your large work desk or relax in a spa-like shower. Sleep soundly in a plush Heavenly® bed and wake up rejuvenated at The Westin Austin at The Domain.
Overall 8.8 Excellent
Based on 182 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Pros: service, breakfast, location all great. Pool is good too.
Cons: The beds did not feel like heavenly beds! AC also fluctuated - woke up hot some times, cold others.
Good
6.5
Pros: The location was great, it was pretty clean, and also the staff was very helpful.
Cons: The room for it's price was over exaggerated. The Hilton was cheaper and much better overall.
Okay
4.8
Pros: The building is nice but the room was cramped, there was no view from our window, the carpet was rather dirty... But the bed was soft. Oh and the location is in a good spot but all in all I won't be going back.
Excellent
8.0
Pros: Staff was friendly and helpful. Love the green initative and healthy influences of the Westin - makes traveling easy! Also, my family joined me the last night, and the crib the Westin provided is amazing - called a heavenly crib.
Cons: The hotel feels a bit dated - the rooms could use a bit of an update. Perhaps it's the lighting or the decor, but it feels a bit older. Parking was an issue a few of the days during the day due to a women's conference being held at the hotel too.
Kimpton Hotel Van Zandt in Austin is a true Texas charmer that speaks to your inner rebel. Located on Rainey Street in the historic district, there’s always something to do and see around here that keeps Austin weird. Make a splash at our rooftop deck’s cool pool with cushy cabanas and coveted views. Sit for a show on our own stage and enjoy classic Texas food and drinks just how you want them in the most enviable setting. It’s a sophisticated kind of unconventional!
Overall 8.7 Excellent
Based on 393 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Excellent
10.0
Pros: The food
Cons: The lack of it
Good
6.0
Excellent
8.0
Pros: Great location! A bit overrated and loud but overall a great getaway
Excellent
9.4
Pros: excellent staff
Cons: it was hard to get used to no shower door, but workable.
Excellent
10.0
Pros: Super comfortable, helpful staff, close to EVERYTHING! Also, the room service was great. Try the tacos at 3am!
Excellent
8.2
Pros: The view in our room overlooked the lake & it was simply gorgeous! The staff was very friendly and very attentive. We brought our dog & she was the star of the show. They provided a dog bed & food bowls for her. The beds were so comfortable!
Cons: Our bathrooms got clogged twice (not by any extra doing on our part). And our refrigerator never got cold so leftovers had to get thrown away from our dinner earlier that day. Geraldine's gets pretty packed at night, at least inside & there's one fireplace outside we tried to huddle around to keep warm.
Excellent
10.0
Pros: Chatty & friendly at check-in, popping cold beers to welcome us. 3 Public Bikes waiting for us in lobby so we could explore Austin. Guy pumped up the tires for us. Around corner to great bars on Rainey Street. Friendly folks. Just a perfect short stay.
Cons: Nothing.
Excellent
9.7
Pros: The aesthetics, restaurant, staff and amenities were excellent. The bed was so comfortable! The only problems were that the shower took literally 20 minutes to get hot, (10 to just get warm) and I realized in the morning that I could hear every single person in the nearby rooms and out in the hall, clear as day. So if you are concerned about privacy, or don't want to hear what your neighbors are doing, you might want to go somewhere else. Otherwise, the place was wonderful.
Good
7.4
Pros: The bar /pool area and restaurant were cool. Very cool crowd
Cons: If you stay close to Rainey street be prepared not to sleep- clubs and bars from down below will keep you up-music was very loud.
Good
6.8
Pros: The hotel is beautiful and well designed. Staff was friendly. "Wine hour" was fun, and very popular the night we were there. Bikes are free to rent and a great way to travel around the neighborhood.
Cons: Upsold to "lake view" room where you can really only see a sliver of the lake. It should be called "pool view" and on the weekend we stayed, the "pool view" is not relaxing or romantic. The rooms aren't quiet, you can hear everything that happens in the hallway. Valet was expensive ($36 + tip in Austin!) and slow due to volume of folks checking out. Cars are parked in an uncovered lot across the street.
Excellent
10.0
Pros: This is a really cool hotel, great pool, great location, really funky designs and furniture, we loved it. The street outside is probably the best place in Austin to go for a drink.
Cons: Not really the hotels fault but the pool area is busy and people get there early to 'reserve' sun lounges and then go back to their rooms. I hate this practice, if you're not using the sun lounge you shouldn't be able to 'save' it. It's selfish and childish.
Good
7.4
Pros: Pleasant surroundings.
Cons: People in hall and next door making tons of noise at 4 am.
Okay
4.0
Pros: Beautiful hotel. Close walking distance to bars & restaurants.
Cons: Notified us in advance as to all the construction that was gonna be occurring during our stay. 7:30am Sunday & Monday was woken up by construction going on outside my window. So much for a peaceful sleep
"Located in South Congress, this hotel is 1.3 mi (2.1 km) from Lady Bird Lake, and within 6 mi (10 km) of Governor's Mansion and Texas State Capitol. Blanton Museum of Art and Bob Bullock Texas State History Museum are also within 6 mi (10 km). "
Overall 8.6 Excellent
Based on 1,164 reviews
All
- All
- Families with older children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Cons: Room tended to get stuffy unless you had the air and fan on constantly.
Excellent
8.0
Pros: We enjoyed the central SoCo location. It was a perfect trip
Excellent
8.0
Pros: Clean and updated rooms with a friendly staff. Great stay for the price.
Cons: A little confusions get to get to hotel room
Excellent
10.0
Pros: Location was very close to down town and many other points of interests
Cons: The elevators were tiny.
Okay
4.8
Pros: Location was convenient
Cons: Boomed a king room on Kayak, was put in a room, with 2 twins, went back to the desk, after some explanations, was put in a queen room, with a discount
Excellent
9.7
Pros: Great location, large variety breakfast buffet and a large outdoor pool area with plenty of towels.
Cons: Beds weren’t that comfortable.
Good
6.0
Cons: keep pool clean at all times.
Excellent
8.5
Pros: I had a meeting near the capital and this hotel fit my budget. I took a back way that was faster than getting on I-35. Hotel has a nice appearance, room and bed was good, no complaints. The breakfast was average with a decent selection (powdered eggs) but the nice part was it's in the restaurant with plenty of room.
Cons: It's tough to get to because of where it's situated (one-way roads).
"Located in Downtown Austin, this hotel is within a 10-minute walk of Sixth Street, Austin Convention Center and Lady Bird Lake. Moody Theater and Paramount Theater are also within 10 minutes. Downtown Station is only a 4-minute walk and Plaza Saltillo Station is 19 minutes. "
Overall 8.6 Excellent
Based on 862 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.3
Pros: Room was pretty much brand new. Staff was really nice. Location was great.
Cons: It was a bit pricey, but that week all the hotels in Austin were priced high.
Excellent
10.0
Pros: Loved the staff and the breakfast was so good!
Cons: The city has a homeless problem and some of them are frequently outside the hotel.
Excellent
10.0
Pros: You can walk to all the action in downtown Austin
Cons: Small parking garage - can't fit a big pickup truck - had to park elsewhere and even those lots were tough...but that's Austin for you...they would like the whole world to drive tiny electric cars :)
Excellent
10.0
Pros: I loved everything about this hotel, from the valet to the hotel staff, great service all around.
The Hilton Austin hotel is located in downtown Austin, Texas, and is the only Austin hotel located adjacent to the Austin Convention Center. The Hilton Austin is also one block from Austin's famous Sixth Street night life and a short stroll to the entertainment, shopping and dining in the Warehouse Entertainment District and 2nd Street District. Our downtown location is also convenient to many attractions such as the Capitol Building, Bob Bullock Texas Historical Museum and the LBJ Presidential Library. We are only seven miles from Austin Bergstrom International Airport. The Hilton Austin features 800 rooms, each equipped with: A spacious work desk, Two phones (each with 2 lines) and voice mail, Data port offering high-speed Internet service, Wireless Internet service, Mini-bar, Coffee maker, Iron/ironing board, Hair dryer. The Business Center offers everything you need to conduct business while traveling: Computers, Copying services, Faxing services, Color printers - you may connect to the printers directly from your room. Shipping/receiving services. Our Concierge Service is eager to assist you with your needs. The Hilton Austin's food and beverage amenities and services include: Finn & Porter, a fine dining establishment featuring prime steaks, fresh seafood and sushi. Liberty Tavern, our casual dining cafe, offers traditional favorites for breakfast and lunch. Java Jive on 5th, a coffee shoppe with complimentary wireless Internet and featuring Starbucks coffees and our pastry chef's delightful daily creations. You will enjoy hand-dipped ice cream and specialty shakes. Light lunches are also available. The Loft Bar at Finn & Porter, an ideal place to greet friends or make new ones. Room Service, offering full menus from all of our dining establishments. The Hilton Austin's Tower Health Club & Spa features the latest is strength and cardio equipment. Spa services include massages, manicures, pedicures, facials, body wraps and a variety of special treatments. A 48-foot outdoor heated lap pool and hot tub on the 8th floor deck offer a spectacular view of the Austin skyline. The Hilton Austin is perfect for meetings and other events, with its 60,000 square feet of flexible meeting space plus state-of-the-art presentation and Internet technology. The Austin Grand Ballroom has 28,000 square feet of event space. The Governor's Ballroom has 16,000 square feet. The ballrooms are on separate floors and each is divisible into five smaller event areas. There are 11 additional and separate meeting rooms, totaling 32 possible configurations of meeting space. The versatility of space and the simplicity of the layout make the downtown Hilton Austin hotel ideal for both planners and event attendees.
Overall 8.6 Excellent
Based on 681 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.3
Pros: Great rooms and perfect location
Cons: Staff was incredibly rude and continually incompetent
Excellent
10.0
Excellent
8.0
Pros: Hotel was nice, close to everything, view from 19th floor was really nice facing 6th street. Nice fridge in the room and room was comfortable. Parking was easy although pricey. was a nice stay
Cons: Don't want to be overly negative here as I had a good stay, however couple things I like to point out. Movies are expensive to rent from on-demand most people probably won't, but 20 bucks seems high to me. (This unfortunately left a bad taste) Although there was nothing to say which line is for Honors members, if your not an Honors member and get in a long line to check in and that line happens to be for Honors members expect some Hilton person to look disgusted and call you out in front of everyone and divert you to another line like a red headed step-child. Basically if you stay at Hilton you better be an Honors member or your just some poor trash that needs to stay clear of the decent upstanding Honors members.
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Pros: Nice room
Cons: Never received a wake up call
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Convenient location, nice lobby
Cons: Could hear the hallway and other rooms easily
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.1
Excellent
10.0
Pros: Loved the new rooms and the pool was quite nice.
Cons: Wish it didn't cost me so much
Excellent
9.4
Pros: I just stayed in a hotel in California that was in need of updates. Once I stayed here in Austin, I felt like I had a pretty good handle on what was missing in that last hotel. The appointments were very modern, and there were USB ports everywhere. The lighting was all intelligently integrated, with functions that turned every light on from the door way, or just the entry, or a night light in the bathroom. The bathroom was very nice, not too big, not too small. I noticed that it had been impeccably up kept and that there wasn't damage from mold or anything like that. It's close to everything you want to do in downtown austin, though if you're looking for a run around or along the lake, you might be better off driving there.
Cons: The lobby was under construction, but that's not really a big deal. I'm assuming that most facilities have to look like that if they are going to modernize.
Excellent
8.5
Excellent
8.0
Excellent
10.0
Good
6.5
Cons: They deleted my cc on file and charged my debit card twice
Excellent
9.4
Excellent
9.1
Good
7.7
Cons: The renovations on the main hotel level were unexpected and, when done, will no doubt be places to see and be seen...this trip though, could be provided at a discount.
Good
7.1
Pros: Breakfast was ok. Bed was comfortable!
Cons: No entiendo como un hotel como el Hilton, no incluyen el precio del estacionamiento que son $38 y el desayuno, en el precio de la habitación, por cada cosita extra te cobran más
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything was great!
Cons: Parking should be free for hotel guests!!!! 36$ a day is ridiculous!!!
Excellent
10.0
Pros: It was close to all the bars and restaurants and very nice comfy rooms.
Cons: Parking is expensive, even if you self park, $32 per day.
Excellent
10.0
Pros: Very nice stay. Mark at front desk was very nice at check in Also Jordan in the honors lounge was also great Both provided great customer service
With a stay at Four Seasons Hotel Austin, you'll be centrally located in Austin, just a 3-minute walk from Austin Convention Center and 6 minutes by foot from Lady Bird Lake. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Austin? This hotel has facilities measuring 18000 square feet (1672 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 41 reviews
All
- All
- Families with young children
- Couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
With a stay at The LINE Austin, you'll be centrally located in Austin, within a 5-minute walk of Lady Bird Lake and Austin Convention Center. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 544 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
10.0
Excellent
9.7
Pros: Room was clean and very stylish. The view of the downtown was amazing. The location was great, just few blocks away from the sixth street. Great for partying.
Cons: There was only valet parking and costed 40$
Excellent
10.0
Excellent
8.5
Pros: Hotel staff are very friendly and the lobby is very clean and comfy. Room was comfy. Loved the soaps and lotions provided in the room.
Cons: We didn't make use of the pool as it was very busy with no social distancing going on. AC couldn't keep up with the heat. We had to request a fan to our room to be able to sleep, but the bearings on it were shot so it made a loud grinding noise for about an hour before it warmed up. The bed is very low profile. We had mixed opinions about it.
Okay
4.8
Pros: Smelled like mold throughout hallways felt dingy dirty old bathrooms outdated no storage inadequate lighting in room.
Cons: Needs storage in room - bathrooms should be updated. Felt old dingy smelled terrible and moldy.
Excellent
8.0
Pros: The hotel was close to the venue we needed to go to. The hotel pool was awesome and good ambiance outside
Cons: The decor of the hotel is a little weird and really not our style....but I guess you are just staying in a bed to sleep at night so this is really not much of an important point..
Good
7.7
Pros: Lobby atmosphere was nice. Room finishes were nice, but some details were overlooked.
Cons: You could here the elevator equipment and cars driving by on the streets. Also, there was a wet carpet spot that we couldn’t figure out where it was coming from.
Excellent
10.0
Pros: Great location - easily walkable to anything, great room, comfy bed, friendly staff!
Excellent
8.5
Pros: Location was awesome! We were right across from the bats exiting every night and super central to Rainey street and all the sorts of great restaurants.
Cons: Our bed was really stiff. I walked away with my back hurting.
Excellent
8.2
Pros: Clean rooms, great location
Cons: The rooms have that very contemporary “hipster experience” feel but end up being super buggy. The IPTV box mounted behind my tv fell and broke. The lights behind the headboard of my bed, a nifty designer touch, stayed on all night. The shower doesn’t actually keep water in. None of these are dealbreakers, taken in aggregate though it feels like it’s an aesthetic bolted on to an old hotel (a Radisson, it turns out)
"Located in Gateway, this hotel is 1.1 mi (1.7 km) from Arboretum at Great Hills Mall and 2.1 mi (3.4 km) from The Domain. J. J. Pickle Research Campus and Norris Conference Centers are also within 3 miles (5 km). "
Overall 8.3 Excellent
Based on 411 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
8.0
Pros: Very nice hotel with great rooms for the money.
Cons: Was cold in the room since you have to have your room key in the thermostat to keep it running. Took a while to warm up.
Excellent
9.4
Excellent
8.5
Excellent
8.6
Pros: Size of room, breakfast, coffee (the amenities, in general). All-around a quality hotel.
Cons: Moved to a second room to get a different size bed (doubles to king). The second room had a slight odor that lasted at least 24 hours; should have contacted staff, but we didn't.
Good
6.8
Pros: Rooms were a little nicer than similar properties. I got a room beside the elevator but it was still quiet.The place was packed with youth soccer teams and they all seemed happy to be there.
Cons: Had trouble getting the HVAC to work properly. And was difficult to find a quiet spot to read the paper while eating breakfast because of all the families. Breakfast was pretty typical of this level of hotel. I thought the lobby & breakfast area were more cramped than other hotels of this type.
Okay
4.5
Pros: The staff brought us the additional things we needed in a timely manner. The breakfast was okay as well.
Cons: The fitness room AC was not functioning. We notified the front desk and within the hour we were at the fitness center excercising in the heat no one came to address the issue. The overall design of the hotel is fairy outdated. The doors and the furniture in the room was quite tattered.
Excellent
8.5
Pros: Everything was amazing. The place was always clean and the staff was great.
Cons: The pool could have been a bit better but it's not something that I would dock this hotel for.
Excellent
8.0
Pros: they were very accommodating and helpful. we had an issue with our fridge and they were prompt to check on it.
Cons: Our room was right next to the conference room and breakfast area...it got really noisy. Luckily we were already up!
"Located in North Loop, this hotel is within 3 miles (5 km) of Thinkery, St. David's Medical Center and The Vortex. Texas Memorial Museum and LBJ Presidential Library are also within 3 miles (5 km). Highland Station is 19 minutes by foot. "
Overall 8.3 Excellent
Based on 134 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
10.0
Good
6.3
Good
7.4
Excellent
10.0
Pros: Reasonably priced place to stay when picking up our son at UT.
Excellent
10.0
Pros: Friendly staff!
Good
7.3
Pros: The king bed was great and comfy. The breakfast was good. Most of the staff was friendly. Everything was clean and in good order.
Cons: The variable rates!! I didn't know such thing existed and we were charged extra for our last day. Didn't like that! Also the little book in the room said they had complimentary airport transportation and found out that was at that Fairfield Inn. So we had a $50 cab fare which we hadn't counted on. They should edit the book and I let them know that but they didn't seem that concerned. I wouldn't stay there again for those 2 reasons.
A stay at Omni Austin Hotel places you in the heart of Austin, within a 5-minute walk of Paramount Theater and O. Henry House Museum. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Austin? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 1,157 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
10.0
Excellent
10.0
Okay
4.8
Cons: Our shower flooded and my husband's side of the mattress had what seemed like a broken spring or hole that sank down very deep. Our mini fridge was warm, nothing inside was cold or even cool. The light was on but it wasn't working. The Internet was $9.99 a day and then it didn't even work! I called for help twice, the first time they transferred my call to an offsite wifi support line - not helpful. The second time they were very rude and said they would be sending up engineers. We waited for 1.5 hours before giving up as they never showed up. If you can't help us that would be one thing, but don't say you'll help and then not show up! We left the next morning for another hotel that didn't feel outdated and had better service, better mattresses, and free internet.
Good
7.4
Pros: Good if you're traveling for business.
Cons: Facilities are just okay.
Excellent
8.0
Good
6.0
Excellent
8.2
Mediocre
2.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.8
Excellent
8.5
Excellent
9.7
Excellent
9.4
Excellent
10.0
Mediocre
3.7
Pros: Miguel Dubose was very accommodating when I called needing to let my fiancé check in before I myself was able to arrive. Our cleaning lady was very friendly and when I asked for a fan for the room she made it happen. Our server Fransico was very personable and friendly.
Cons: Hmmm where do I start? Pictures online associated with the Omni downtown are pretty deceiving. The television in our room had a terrible picture. None of the hdmi ports worked or would even register that anything had been plugged into them. The AC in our room was useless. The coldest the room would get was 74 degrees. The unit would allow you to go as low as 60 degrees but the room never got below 74 and that was at 2-4am by the time it would cool to 74. We couldn't sleep or was so hot in the room. I called the front desk twice and they told me they would send an engineer to access the problem. He never arrived. Once I asked our cleaning lady she brought me a small fan. But at that point something was better than nothing. We could hear the entire conversation of the guests in the room next to us. The mattress are quite firm. Not that big of a deal. But the fact of not being able to sleep due to being sweaty and sticky was very annoying. Not once did anyone ask us if we would like to move to a different room. Maybe one where the AC actually worked worth a flip. The safe in our room was malfunicationing and would not open. Spent ten minutes trying to get into our room safe to remove my belongings. We live in Dallas and have never had an issue at the omni Dallas. But I will say that I will not stay at the omni in Austin again!
Excellent
8.0
Excellent
9.7
Excellent
9.1
Pros: Great staff, location, and layout!!
Cons: The shower was our only issue. The temperature was either scolding hot or ice cold. Made showering very uncomfortable.
Excellent
8.8
Excellent
9.7
Okay
5.6
Pros: Excellent concierge. Restaurant was very good.
Cons: Shitty pool, lots of fees, full of drunks on the weekend, doors locked at 7:00 on three sides of hotel. Bed very uncomfortable, lots of noise, no where to eat In the rooms, only one chair for sitting in the room.
Okay
4.8
Excellent
9.1
Excellent
10.0
Mediocre
2.0
Good
7.7
Excellent
8.0
Good
6.5
Pros: Club level breakfast and happy hour was nice
Cons: Rooms are very dated as is entire hotel. There are much newer/ nicer options in Austin for $350-400/ night.
Excellent
8.0
Pros: Nice place. Great rooftop pool!
Cons: Some things in this place didn't quite work as intended. However management was quick to resolve the issue.
Excellent
9.0
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Okay
4.5
Excellent
9.1
Okay
4.0
Excellent
10.0
Pros: I enjoyed the scenery with all the extra amenities! We were grateful for not having to go out on the town and place ourselves in a precarious situation! The local restaurant and bar greatly satisfied our pleasures! The comfort and relaxing atmosphere of our room made it for a romantic night! We highly recommend your facility and plan to make more future stays at your location! Thank you for exceeding our expectations !
Excellent
10.0
Pros: Convenient location, great room, comfortable bed, good restaurant for breakfast, nice bar. Would stay again!
Cons: You can hear the music from sixth street on Friday nights-but you're in Austin right?
Okay
5.7
Pros: Woke up at 2 am to find the hallway full of cops evicting the couple opposite our room. Manager wasn't very apologetic for the disturbance.
Okay
5.4
Cons: It was extremely loud with guests partying until all hours and loudness outside.
Mediocre
3.7
Pros: There was not much to like
Cons: Hotel lobby was always like a ghost town and neigborhood crazy. Two people were shot dead while we were staying there during the 4th of July weekend. We were stuck in our rooms with no room service and were escorted out through the back doors to get out of the hotel. It was a horrifying experience for my pregnant wife and I to get woken up by gun shots and murders at 5AM and ruined the rest of our trip. We want our money back for this stay.
Okay
5.7
Pros: The pool is nice, the service was good, the location is ok.
Cons: Way too loud and I was told that I should have expected the noisy drunk people outside my door for 2 hours every morning when the bars let out because it's the weekend. I wouldn't stay here unless you like frat parties.
Excellent
8.6
Pros: Location, location
Cons: Room had a scent like rug had water damage, made it feel like it was not clean.
"Located in Downtown Austin, this hotel is within a 10-minute walk of St. Mary's Cathedral, Sixth Street and Frank Erwin Center. Texas State Capitol and Paramount Theater are also within 15 minutes. Downtown Station is 12 minutes by foot and Plaza Saltillo Station is 19 minutes. "
Overall 8.2 Excellent
Based on 360 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Loved the room and how clean it is. The breakfast buffet was great. Parking could be a little cheaper...but overall it's a great hotel .
Cons: Vents in the bathroom would be nice. But everything was really great.
Excellent
8.3
Pros: The pool
Cons: The pool service took too long for drinks
Good
6.2
Pros: room size and bed
Cons: I didn't like paying an additional $23 to park at the hotel. No mini fridge and no microwaves in the rooms. I did not like paying $3.50 for bottled water in the room. No exhaust fan in the bath room. Very hard water.
Excellent
10.0
Excellent
10.0
Pros: Hotel was very comfortable. It is within walking distance to major attractions in Austin. Yet the price was very competitive. I have enjoyed the stay despite some critique of construction going on. It didn't bother me a bit. Strongly recommended.
Okay
4.5
Excellent
9.1
Excellent
8.0
Excellent
9.0
Good
6.3
Cons: Terribly loud street music till midnight. Very thin walls.
Mediocre
3.6
Cons: The hotel room that we stayed in is so outdated.
Excellent
8.0
Good
6.5
Good
7.3
Good
6.3
Good
6.2
Mediocre
2.8
Cons: Parking is $20, this was not on the listing when I paid for room. My room was next to elevators, bottle water was in the room w/ a hidden fee of $3.50/bottle, the light in bathroom worked only some of the time, and the following morning when I went to my vehicle to leave, there were beer bottles around my truck and urine stains on the concrete, also, next to my truck. My overall experience was terrible, I would never consider staying here again.
Excellent
8.8
Cons: Under construction
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
8.0
Pros: Decent room, close to the activities on 6th st
Cons: Kept up the last night by roudy people in nearby rooms.
Excellent
8.0
Pros: It was near the Capitol and many good restaurants. We especially enjoyed Maria at the coffee/snack counter who had our coffee poured when we appeared in the morning. She was delightful. The staff was exceptionally accommodating. Overall, it was a good stay. Easy parking for vehicles but there is a daily charge, less if you self-park.
Cons: We were there five nights; two of those nights the room was not cleaned. The first time, we mentioned it. When it happened again the second night we were pretty vocal about our frustration and dissatisfaction. The room did get cleaned the following day but it was our last night there. At checkout they did offer a discount and apologized.
Good
7.1
Pros: The location of this hotel was absolutely perfect. The staff were very accomodating. The rooms were wonderfully spacious and clean so absolutely no complaints there.
Cons: I would probably never again stay at a hotel under construction for the amount of money I paid. I had no idea the extent of the construction before and while booking. It had elevators non functioning and we had to use service elevators at one point it was just odd. I could have stayed at a five star for the price I paid minus the construction.
Excellent
8.5
Pros: The staff were very quick to help with anything we needed. After searching the vending machines on our floor and those above and below us for bottled water, we called down to the front desk to ask where we could find some to purchase, and they immediately had four bottles sent up at no charge, which arrived quicker than I'd have thought the elevators would allow.
Cons: The bed and pillows were very uncomfortable. I have back problems, and the bed, though a pillowtop, had springs that were easily felt through the mattress top. The pillows were fine down, but far too soft to provide any support--though I'll be the first to admit, I'm picky about my pillows.
Excellent
8.2
Pros: Staff was excellent, room was clean, bed was comfortable, wi-fi was strong.
Cons: Would have liked to have a mini-fridge in room. Hotel was overrun by high school children. They were loud, and made simple things like using the elevators/ice machine miserable. I fully understand that this was not the Hotel's fault.
Good
7.7
Cons: The butt sniffers at the front desk wouldn't allow me to check in since I am only 20 and 10 months (not 21), even though it was prepaid and they had my card on file. I had to get a friend to come cosign the room with me to be able to claim it... Total ridiculousness and they could have been more accommodating.
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