Room was clean enough and the staff was friendly. The WiFi was not free as advertised and they wanted $14/day for basic internet in the room. Not their fault but the cell signal was also hard to get in the room.
4 stars
Fairmont Austin
Photos of Fairmont Austin
Overview
Fairmont Austin provides luxury accommodation in Austin and is a few minutes on foot from Downtown Capital Metrorail Station. Just a short stroll from Austin Convention Center, it offers comfortable rooms equipped with a mini bar.
There are a range of facilities available to those staying at the hotel, including a sauna, an outdoor pool and an express check-in and check-out feature. A concierge, meeting rooms and room service are also provided.
There are 813 rooms at Fairmont Austin, each offering all the essentials to ensure a comfortable stay.
The hotel is close to the Ritz Austin Texas. The Paramount Theatre, the French Legation and Texas State Capitol are each within walking distance.
Latest deals for Fairmont Austin
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Fairmont Austin
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
General
- Window
- Family rooms
- Lockers
- Storage available
- Seating area
- Solarium
- Telephone
- Carpeted
- City view
Accessibility and suitability
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Allergy-free room
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Things to do
- Gift shop
- Bicycle hire
- Cycling
- Evening entertainment
Parking and transportation
- Parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness centre
Reviews of Fairmont Austin
8.8
Very good
1597 verified ratings
Wonderful
1149
Very good
159
Good
94
Okay
54
Fair
57
Mediocre
22
Poor
62
Summary of reviews
Guests say
Guests appreciated the great location and beautiful amenities of the hotel, particularly the views and the pool. However, there were notable issues with service, including rude staff and long check-in lines, as well as cleanliness problems in some rooms. Additionally, many guests felt that the value for the price was lacking due to extra charges for parking and amenities.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.8 out of 10
46 reviews
9.4 out of 10
1 review
9.2 out of 10
16 reviews
All reviews
Parking wasn’t included in the price
Convenience and customer service
At check in we waited about 1hour in the lobby.
Pros (+) We loved everything from the beautiful decor & showers in the rooms, to the delicious breakfast buffet, the trendy rooftop bar overlooking the skyline and last but not least the amazing pool deck and recreational area. I loved it so much that I signed up for the Accor loyalty program!
Pros (+) Staff was what you would expect at a high end hotel. Bed was a 10.
Cons (-) They did not charge for the use of the elevator. Wifi and parking were by the day so an overnight stay resulted in 2 days of charges. Total $60. Not the smartest way to build your brand.
Pros (+) beautiful place, excellent customer service
Pros (+) Pillows were nice
Cons (-) Food could have been better
Pros (+) Super clean, bed was cozy. Staff was very professional and friendly. Room service gifted us milk and cookies for our anniversary and valet wiped my car down. This was our third time staying at Fairmont. We will continue to visit.
Cons (-) Menu is very limited for vegan options.
Pros (+) 5-star hotel. Great location and great value. Pool area is very nice for the kids. Couldn’t ask for anything better.
Location
101 Red River Street, Austin, TX 78701
What's nearby
- Neal Kocurek Memorial Austin Convention Center218 m
- Sixth Street0.6 km
- Paramount Theatre0.9 km
- Lady Bird Lake1 km
- Texas State Capitol1.4 km
- Frank Erwin Center1.8 km
- ZACH Theatre1.9 km
- University of Texas at Austin2.6 km
- Main Building University of Texas at Austin2.7 km
- Barton Springs3.1 km
- Barton Springs Pool3.2 km
- Deep Eddy Pool3.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Fairmont Austin
Low season | September |
|---|---|
High season | September |
Average price (weekend night) | $584 |
When to book a room at Fairmont Austin
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city centre | 2.1 km |
Nearest airport | Austin Bergstrom |
Distance to airport | 10.0 km |