|"Staff was very helpful and friendly."||(in 35 reviews)|
|"Walking distance to Rainey Street."||(in 4 reviews)|
|"Beautiful hotel with great location"||(in 47 reviews)|
|"The elevator was dirty"||(in 10 reviews)|
|"Ac unit was not working properly when we arrived"||(in 4 reviews)|
|"The carpeting was filthy, huge stain right when you walked"||(in 1 review)|
Great Location and Staff
The location can not be beat. The rooms are clean and the staff is friendly. Very enjoyable stay!
Room was eh, but functional.
This hotel was bad, the staff wasn't helpful only after I was checking out that the staff was decent and actually gave us customer service but before that when I was trying to check in, the staff was not welcoming. Body language was off, greeting us was not so pleasant, another group of people who were standing by us seemed to have been treated the same. The worse was when our time to check was at 3 PM and when we came to check in, they told us that our room was not ready because of people extended their stay. I have never experienced this personally because, at other hotels, they always had the room ready for their customers no matter what. I had to wait a massive 4 additional hours until my room was ready. My party and I were extremely disappointed. Will never go back to this Holiday location, and I advise others who are booking to triple check your room availability, if not, beware of fighting with their customer service. Also, the price for this hotel is NOT worth it. Please see other options.
Horrible front desk staff
Staff was very rude and not very helpful throughout the entire trip. Starting from checkin to requesting a shuttle to asking for a razor everything seemed like such a chore. Everyone I encountered left a sour taste in my mouth
Comfy bed..helpful staff
The bed was so comfy!!! I did ask for help or suggestions for me and my 11 year old to do in the evening and the driver (I hate I didn't get his name) really tried his hardest to help me out. It was hard since Austin is more of an adult atmosphere at night but he keep looking & always looked at location & price of a cab since I didn't have a car. He finally found a spot we could try out & he drove us there even though it was slightly out of their driving distance. He said he didnt want my daughter to be bored & wanted her to enjoy her stay. Very polite and helpful!
There is construction going on but nothing bad and no noise.
Well worth your money
The room was comfortable and clean and included everything you'd expect to have in a hotel room.
The hotel was under renovations during my stay so the atmosphere of the hotel wasn't too nice, but that's understandable. The renovation plans look like they will be impressive once they are completed.
Had a great experience!
The renovation of the whole room was on point and a very nice few by the river
There's nothin not to like
Close to the river
Our room view was to the freeway instead of the river
- Great location. - Clean Room. - Comfortable bed. - Decent value.
Hotel is currently undergoing a needed remodel. Some portions of the hotel looked great, others looked pretty run down.
Okay for the price
Staff was great; friendly and very helpful.
Someone else already mentioned the shower water temperature. It was hard to balance it out to a comfortable, bareable point. Way too hot. Other than that, room was pretty alright for the price.
Great Location and that's about it
Great Location. That's about it.
The facilities are really run down. Even the chromed towel rack in the bathroom was rusted. The shower delivered two temperatures, very hot and scalding. The hallway carpets were dirty. The saving grace for me is that I got in late and I left early so I did not have to spend much time in the hotel. Bottom line, this could be a nice facility if they had a major remodel. In the mean time I won't be using it again.,
The pool was very nice
The place is just filthy and rundown. The carpet look like it was 30 years old and everything in the room and in the hallway was just kind of disgusting. The whole third floor had a gross smell to it.
This is a great stay/value for your money. My main concern staying at any hotel is cleanliness. A clean bed, clean bathroom, and good breakfast. Holiday Inn Towne Lake fit the bill. It's right off Lady Bird Lake and a 20 minute walk to 6th st. I would definitely recommend.
Wake up refreshed and ready to explore the vibrant city of Austin, Texas at the Holiday Inn Austin-Town Lake. Set on scenic Lady Bird Lake, less than a mile from the Austin Convention Center and a quarter mile from the world-renowned Rainey Street Entertainment District, our hotel's premier location is ideal for both business and leisure guests. Here at the smoke-free Holiday Inn Austin-Town Lake, our top priority is to make your stay in Austin unforgettable. Guests rave about our stunning views of Lady Bird Lake, also known as Town Lake, and downtown Austin. Our hotel's business travelers love staying just minutes from corporate areas such as Oracle, Intel, the State Capitol and the Austin Convention Center. For those looking to blend business with pleasure, opt outdoors by fishing, hiking or biking along the lake, or visit Zilker Metropolitan Park, tour the State Capitol and browse the Lyndon Johnson Presidential Library. There's something for everyone here in Austin. We're proud to offer thoughtful amenities such as complimentary high-speed Wi-Fi access, complimentary garage parking, a fitness center, business center and spacious meeting rooms for up to 200 guests. Take a dive into our outdoor rooftop pool and soak up our stunning lake views. The Boathouse Grill serves breakfast, lunch and dinner with a diverse menu that offers something for every palate. No matter the reason for your visit to Austin, make the most of your trip at the Holiday Inn.
based on 941 reviews
Policies vary by room type and provider.
All existing bookings at Holiday Inn Austin-Town Lake can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Holiday Inn Austin-Town Lake is located at 20 North Ih-35 in Downtown, 3 km from the centre of Austin. Lady Bird Lake is the closest landmark to Holiday Inn Austin-Town Lake.
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn Austin-Town Lake.
Yes, Holiday Inn Austin-Town Lake offers free Wi-Fi.
Yes, Holiday Inn Austin-Town Lake offers free parking.
Yes, Holiday Inn Austin-Town Lake offers free airport shuttle service.
Holiday Inn Austin-Town Lake is 9.2 km from Austin Bergstrom. Holiday Inn Austin-Town Lake is 90.8 km from Killeen Fort Hood Regional.
No, pets are not allowed at Holiday Inn Austin-Town Lake.
Yes, Holiday Inn Austin-Town Lake has a pool on-site.
Holiday Inn Austin-Town Lake has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.