|"The staff was GREAT!"||(in 147 reviews)|
|""Great location and friendly, helpful staff.""||(in 178 reviews)|
|"Beautiful hotel and clean."||(in 95 reviews)|
|"Bed was very uncomfortable."||(in 3 reviews)|
|"Wasn’t worth the money"||(in 7 reviews)|
|"Homeless people asking for money"||(in 3 reviews)|
|great location||in 490 reviews|
|great staff||in 320 reviews|
|great room||in 299 reviews|
|get the room||in 273 reviews|
|nice hotel||in 244 reviews|
|self parking||in 224 reviews|
|rooftop pool||in 161 reviews|
|downtown austin||in 78 reviews|
|front desk||in 75 reviews|
|pool bar||in 71 reviews|
|nice lobby||in 68 reviews|
|free wifi||in 43 reviews|
|per day||in 31 reviews|
|mini bar||in 27 reviews|
|bed was comfortable||in 22 reviews|
|walls are very thin||in 20 reviews|
|homeless people||in 11 reviews|
|worth the money||in 9 reviews|
|bed was very uncomfortable||in 5 reviews|
Mediocre at best
The Omni is in an excellent location!
Concierge staff and bellmen are terribly rude. They were having personal conversations and disregarded guests. The double beds were not queen size beds so they're small and uncodortable.
Early morning commotion
Woke up at 2 am to find the hallway full of cops evicting the couple opposite our room. Manager wasn't very apologetic for the disturbance.
Bed Room service (quick) View
Heater did not work they gave us a portable heater and could not fix the heater. The days we stayed were cold so the portable heater was used but really didnt like having to do that extra work have having to make sure to turn it off before heading out.
I enjoyed the scenery with all the extra amenities! We were grateful for not having to go out on the town and place ourselves in a precarious situation! The local restaurant and bar greatly satisfied our pleasures! The comfort and relaxing atmosphere of our room made it for a romantic night! We highly recommend your facility and plan to make more future stays at your location! Thank you for exceeding our expectations !
Location is good. Facilities are okay.
Good if you're traveling for business.
Facilities are just okay.
Our shower flooded and my husband's side of the mattress had what seemed like a broken spring or hole that sank down very deep. Our mini fridge was warm, nothing inside was cold or even cool. The light was on but it wasn't working. The Internet was $9.99 a day and then it didn't even work! I called for help twice, the first time they transferred my call to an offsite wifi support line - not helpful. The second time they were very rude and said they would be sending up engineers. We waited for 1.5 hours before giving up as they never showed up. If you can't help us that would be one thing, but don't say you'll help and then not show up! We left the next morning for another hotel that didn't feel outdated and had better service, better mattresses, and free internet.
Close to night life, but other than that...
Miguel Dubose was very accommodating when I called needing to let my fiancé check in before I myself was able to arrive. Our cleaning lady was very friendly and when I asked for a fan for the room she made it happen. Our server Fransico was very personable and friendly.
Hmmm where do I start? Pictures online associated with the Omni downtown are pretty deceiving. The television in our room had a terrible picture. None of the hdmi ports worked or would even register that anything had been plugged into them. The AC in our room was useless. The coldest the room would get was 74 degrees. The unit would allow you to go as low as 60 degrees but the room never got below 74 and that was at 2-4am by the time it would cool to 74. We couldn't sleep or was so hot in the room. I called the front desk twice and they told me they would send an engineer to access the problem. He never arrived. Once I asked our cleaning lady she brought me a small fan. But at that point something was better than nothing. We could hear the entire conversation of the guests in the room next to us. The mattress are quite firm. Not that big of a deal. But the fact of not being able to sleep due to being sweaty and sticky was very annoying. Not once did anyone ask us if we would like to move to a different room. Maybe one where the AC actually worked worth a flip. The safe in our room was malfunicationing and would not open. Spent ten minutes trying to get into our room safe to remove my belongings. We live in Dallas and have never had an issue at the omni Dallas. But I will say that I will not stay at the omni in Austin again!
Convenient location, great room, comfortable bed, good restaurant for breakfast, nice bar. Would stay again!
You can hear the music from sixth street on Friday nights-but you're in Austin right?
Great staff, location, and layout!!
The shower was our only issue. The temperature was either scolding hot or ice cold. Made showering very uncomfortable.
The pool is nice, the service was good, the location is ok.
Way too loud and I was told that I should have expected the noisy drunk people outside my door for 2 hours every morning when the bars let out because it's the weekend. I wouldn't stay here unless you like frat parties.
Nice place. Great rooftop pool!
Some things in this place didn't quite work as intended. However management was quick to resolve the issue.
It was extremely loud with guests partying until all hours and loudness outside.
A stay at Omni Austin Hotel places you in the heart of Austin, within a 5-minute walk of Paramount Theater and O. Henry House Museum. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Austin? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space. Self parking (subject to charges) is available onsite.
based on 1,242 reviews
Policies vary by room type and provider.
Omni Austin Hotel Downtown is located at 700 San Jacinto Boulevard in Downtown, 1.4 km from the centre of Austin. Sixth Street is the closest landmark to Omni Austin Hotel Downtown.
Check-in time is 15:00 and check-out time is 12:00 at Omni Austin Hotel Downtown.
No, Omni Austin Hotel Downtown does not offer free Wi-Fi.
No, Omni Austin Hotel Downtown does not offer free parking.
No, Omni Austin Hotel Downtown does not offer free airport shuttle service.
Omni Austin Hotel Downtown is 10.7 km from Austin Bergstrom. Omni Austin Hotel Downtown is 89.1 km from Killeen Fort Hood Regional.
Yes, Omni Austin Hotel Downtown is a pet-friendly hotel.
Yes, Omni Austin Hotel Downtown has a pool on-site.
Omni Austin Hotel Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.