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Find cheap flights from Zurich to Auckland

ZRH - AKL

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Auckland Intl
Mon 20/9
Mon 27/9
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Good to know

Low season

MayBest time to beat the crowds (11% less expensive on average)

High season

DecemberMost popular time to fly (18% more expensive on average)

Average price (return flight)

$1,392(avg. price over the last 2 weeks)

Good deal (return flight)

$1,418or less

Good deal one-way

$1,005or less

When to book flights from Zurich to Auckland

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $1,005 or less one-way and $1,418 or less round-trip.
  • The cheapest flight from Zurich to Auckland was found, on average, 77 days before departure.
  • Book at least 7 weeks before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is May.
  • Morning departure is around 1% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving Zurich to Auckland Intl

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,893 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Pros: "Flexible seating due to only very few passengers. On time departure and arrival"

Pros: "Great inflight entertainment"
Cons: "Have WiFi that is working"

Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Pros: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Cons: "Can not be topped up"

Cons: "Raise the cabin temperature"

Cons: "Food"

Pros: "Newer Aircraft and very convenient"
Cons: "I dont see any thing to improve"

Pros: "Helpful with our 2 year old"
Cons: "Baby change area is very small"

Pros: "Best airline I've ever been on"

Pros: "Superb service."
Cons: "Meals were average for airlines"

Pros: "Crew was friendly. Seafood pasta was good."
Cons: "I wish all airlines have a foot rest."

Pros: "Seats with entertainment"

Pros: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Cons: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"

Cons: "For better leg room in business class go for the bulkhead seats"

Cons: "My moslem meal selection wasn’t provided onboard"

Pros: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"

Cons: "Excellent service"

Pros: "Prompt and timely service"
Cons: "Food can be more tasty"

Pros: "They were polite."
Cons: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."

Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"

Pros: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Pros: "all of SQ"
Cons: "nothing"

Pros: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Cons: "Absolutely no complaints"

Pros: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Cons: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."

Pros: "Very attentive and super awesome crew."
Cons: "Nothing"

Pros: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Cons: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Pros: "nothing"
Cons: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Pros: "Everything"

Pros: "Great experience"
Cons: "Seating arrangement was bad"

Pros: "Great service"
Cons: "Nil"

Pros: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Cons: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."

Pros: "The food is very good in economy. Large screen tv gor movies and games."
Cons: "all was good, nothing bad"

Pros: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Cons: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."

Pros: "Food was delicious!"

Pros: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Cons: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."

Pros: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."

Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."

Cons: "Need to be able to upgrade with Krisflyer Miles"

Pros: "Friendly staff."
Cons: "Kids' meal didn't have fruits. No cellphone charger."

Pros: "Great service and very friendly staff."

Pros: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"

Pros: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"

Cons: "Seats are tight and hard"

Pros: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"

Pros: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Cons: "It would have been nice if wifi was free considering it was such a long flight"

Pros: "Extremely polite flight crew"
Cons: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"

Pros: "Comfortable seats."
Cons: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."

Cons: "The entertainment was poor"

Pros: "Great seats and leg space in premium economy."
Cons: "We had the staff come to us twice to keep the "noise" down (we were travelling with a 2.5 yrs old). Now we travelled on other legs with Singapore airlines, with the same toddlers and same "noise" levels, but no one came to us to request to keep the noise level down... I am guessing that premium economy has a different (lower) threshold for toddler "noises" !! :)"

"Good"

Pros: "Flight attendants were very polite."
Cons: "The seats could be more wide."

Pros: "crew was so kind and lovely with our daughter"
Cons: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"

Pros: "The crew is always very professional."
Cons: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"

Pros: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"

Pros: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Cons: "Nothing really."

Pros: "crew was nice and helpful"
Cons: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."

Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Pros: "Crew as very helpful"
Cons: "passenger seated next to are rude"

Pros: "Everything was GREAT!"

Pros: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Cons: "Flight was delayed 18 minutes & disembarking was not direct but via bus."

Pros: "Crew and flight time"
Cons: "Entertaiment - pleasee TV"

Pros: "Everything"
Cons: "Nothing"

Cons: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."

Pros: "Great service onboard!!"
Cons: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"

Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Pros: "Entertainment variety Frequent drinks offered onboard"
Cons: "Insufficient amount of in-flight food portion"

Cons: "On time. Reasonably good. Satisfied with everything."

Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pros: "had a whole row to myself and the food was very good"

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."

Pros: "Everything very smooth. Staff delightful and always helpful!"

Pros: "Good service!! Good food!! Great staff!!"

Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Pros: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Cons: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."

Pros: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."

Pros: "Nothing"
Cons: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Pros: "It has good sized toilets"
Cons: "Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety."

Pros: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Pros: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Cons: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."

Pros: "Everything was excellent no complaints rated 10"
Cons: "I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10"

Pros: "Again, the crew were top notch"
Cons: "Comfort and available entertainment were so-so"

Pros: "Everything"
Cons: "Long hours from Doha to Atlanta"

Pros: "Everything, great airlineevrething"

Pros: "Good service, plenty of entertainment options, modern aircraft."

Pros: "Much better knee space. Excellent flight, good service..."

Cons: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."

Cons: "Transit time was too close with my connection"

Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"

Pros: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."

Pros: "It was not a full flight. It was ok."
Cons: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."

Pros: "Lo mejor de estos vuelos es sin dudad el servicio del personal de vuelo, son muy amables y se esmeran en mantener cómodo a todo el mundo, te dan botellitas de agua, jugo, hielo, lo que pidas."

Pros: "Everything is fine and have a wonderful time"

Pros: "The crew was amazing, the entertainment system needs more content, the food could use more variety. I would definitely travel with them again."

Pros: "Excellent customer service"

Pros: "Friendliness of the crew"

Cons: "They changed my seats twice and it was near the bathrooms and I hated it. They refuse to give me a better place when I requested. I didn't choose the seats they put me in and the crews couldn't handle the other passengers attitued and actions. I asked for a below but they didn't bring it to me."

Pros: "Food, service and hospitality all top class. They made my long trip home a breeze!"

Cons: "Better inflight entertainment"

Pros: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Cons: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."

Pros: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Cons: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"

Pros: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Cons: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Pros: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Cons: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"

Pros: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Cons: "Honestly, nothing. I was beyond impressed."

Pros: "The crews"
Cons: "The wifi is bad the food is bad im in business class"

Pros: "All of the above"
Cons: "Nothing that i didn't like"

Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Pros: "Footrest would be good for a long haul flight."

Pros: "It wasn’t a full flight."
Cons: "The crew were too busy in their own world and attention during service was poor."

Cons: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Pros: "Arguably the best service I've ever had on a flight"
Cons: "Had to stop movie 20min prior to landing as I was in emergency exit row"

Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."

Pros: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Cons: "The crew were really young and not very talkative."

Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."

Pros: "Good facilities, food and entertaniment. Seat comfort not so good."

Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Cons: "None"

Pros: "The food was good and the service was great. I also had a great seat in the front row."
Cons: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Pros: "Entertainment offer was great. Live channels, talks, movies, etc..."
Cons: "The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all."

Pros: "Flying with Swiss Air instead"
Cons: "Our connecting flight coming in from Crete was delayed and we arrived in Athens too late to make our flight home. The Emirates service desk offered no help in getting us on the next flight home. They were booked full the following day with the exception of business class seats and were going to charge us an additional $4000 which included $600 each for being a no show. They refused to waive any fees so it was drastically cheaper to fly home with another airline. I am most disappointed in their lack of effort to assist us in getting home and they really showed no concern. I will never fly this airline again."

Pros: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."

Cons: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Cons: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."

Pros: "Great entertainment system. Lots of leg room best airline"
Cons: "Late departure but made up time in flight"

Pros: "The crew were excellent, very helpful and friendly. The most friendly crew I have flown with. Qantas could learn something from Emirates."
Cons: "Nothing"

Pros: "Everything"
Cons: "Nothing"

Pros: "The flight crew is genuinely caring"
Cons: "None"

Pros: "The entertainment system"
Cons: "Everything else"

Cons: "I was expecting a ve"

Pros: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Cons: "Boarding was a bit disorganized."

Pros: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."

Pros: "Large room between seats in economy such that I could sit comfortably with my rather long legs"

Pros: "The flight entertainment system and crew were top-notch."
Cons: "The off-loading from the plane after landing in Dubai was as terrible as I have experienced. It took forever to get off the train to the busses, the staff on the ground seemed very confused about who should go to which bus (much to the visible frustration of flight attendants), and once we boarded the bus, it was a half-hour trip to the airport terminal. Half an hour. Standing up, to get from the plane to the airport. We landed an A380 at the Emirates flagship airport on-time for a normally scheduled flight, and it seemed to take everyone by surprise."

Pros: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Cons: "Nothing comes to mind."

Cons: "Occasionally, stewardess would hit me while walking through the aisles. It became extremely annoying."

Cons: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"

Pros: "love everything about Emirates!"

Pros: "Staff were great. Food was good."

Pros: "Air hostesses are polite, smile, respectful. Seats are wide and have space for legs (economic class, 170 cm height). Food are delicious, hot, taste for Asian persons like me and my family. Elegance with the big bird A380, very exciting."

Cons: "I had thought all crew was on training. Service was poor"

Pros: "Like everything"

Pros: "A380 was comfortable with good entertainment"
Cons: "Attitude of Emirates ground staff and crew. Compare to Emirates Singapore Airpines staff are more polite and helpful."

Pros: "Good seat size and space, very comfortable. Excellent entertainment."
Cons: "One food selection was good, another just plain bad."

Pros: "Service was good."
Cons: "The crew didn't turn off the lights completely. Was tough to get any sleep. The new business class seats are quite cramped."

Pros: "The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!"
Cons: "Confusion with wrong menus being handed out - on 2 flights!"

Pros: "Crew were lovely"
Cons: "Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable."

Pros: "Started my Movie on the Ground before takeoff"
Cons: "Flight was delayed and there was absolutely no announcement with everyone lined up at the scheduled departure time. Communication on the delay was non existent. There was one announcement made 10minutes after boarding was suppose to commence to say the boarding will be delayed. No details as to why, approximate time."

Pros: "A380 is so quiet and smooth. Nice to be up the front of the plane, albeit on the lower floor in economy."

Pros: "It was the best meal that we have ever had in economy - flavourful, and well presented!"

Pros: "Crew amazing."
Cons: "Food variety should be increased."

Pros: "On time"

Pros: "Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches."
Cons: "The food could have been a bit more exciting, but it was solid."

Pros: "The crew was nice and friendly, food was ok"
Cons: "Food should request order by the crew, rather then trolly push like an old style"

Pros: "Vegetarian oriental meal was good. Movie selection was good."
Cons: "Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later."

Pros: "Nice plane. Crew was great. Seat not bad for economy."
Cons: "Only complaint was the 5 or 6 hour delay because of the weather."

Pros: "The flight was delayed from sfo to Hongkang. Very disappointed."

Cons: "flight delayed as usual"

Cons: "delayed as usual"

Pros: "Plane was okay. Nice big screen"
Cons: "Crew was ok"

Pros: "Yup all gud"
Cons: "All gud"

Pros: "I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab."
Cons: "I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable."

Pros: "The food was okay which is much better than the outbound flight."
Cons: "The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it."

Pros: "Food was good, service quick and efficient"
Cons: "Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!"

Pros: "Cabot crew very nice an professional."
Cons: "I wanted an aisle seat but I got stuck with a middle seat."

Cons: "Delay flight and slow boarding and leaving plane."

Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Pros: "Some of the staff were very nice. the plane was not full so was able to sleep whole flight."
Cons: "The flight was delayed 1 hour. we get on plane. then an announcement that in previous flight plane hit a bird so they needed to dissemble the plane. we got off plane at 11:26 pm. waited there. received a text announcement it would leave now at 2 am. the staff on site did not announce this information till 12:45 am. we waited and then got good news flight was going to take off. not in a logical way the plane took off all our luggage off the plane. and then could not add our luggage back on to the plane because tsa was now closed. so paperwork for getting luggage was poorly committed. not bright people. I hope my luggage arrives like they say a day later."

Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Cons: "The stopover in Hong Kong was longer than I would have liked."

Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Cons: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."

Cons: "Indian vegetarian meal was not great"

Pros: "All went to schedule and flight attendants very good"

Pros: "Entertainment"

Pros: "Boarding crew were very helpful with the wheel chair requirement for my friend who was traveling with me."
Cons: "Crew was passive aggressive. The last thing I want is taking their aggression on me. For simple things such as asking for water and what not. She was like that with other passengers too. The baggage went missing. And I also puked right at the baggage claim for the food I ate in the flight. Over all I had bad experience. Food was bad too."

Cons: "Delayed flight after waiting for hours in Hongkong. The male flight attendant was inefficient. Did not check on passenger’s concern even after it was brought to his attention. Simple request for water took forever to arrive. Did not like meal so requested a cup of noodle instead but the noodle never arrived. It is stated in their menu that snacks like cup of noodle is available through out the flight but only when you stand up and get it from them. Very poor service. I will never fly Cathay Pacific again. That will be the first and the last."

Cons: "The toilets are small. Sinks clogged and do not drain properly. Toilet seat covers are sticky and stained."

Cons: "old plane"

Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."

Pros: "The stewardesses were super helpful, quick to respond and the pilot even gave regular updates."
Cons: "Bumpy flight and the crew didn't really come around to check on what the passengers needed aka water etc."

Pros: "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
Cons: "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."

Cons: "Row seat is tight"

Pros: "My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service"
Cons: "The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking"

Pros: "Crew were very helpful, food was great the economy seats were comfortable even for a 15 hours floggt"
Cons: "None"

Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Pros: "crew great, food very good"
Cons: "flight also late taking off"

Pros: "Nice crew. Economy seats ok."
Cons: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""

Pros: "Service was great."
Cons: "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."

Pros: "Unfortunately nothing positive to write"
Cons: "Disappointing service, poor upkeep of planes, not at all punctual (travelled multiple legs with Cathay, not one of them took off on time). Bad airline, getting worse"

Pros: "Good service"

Pros: "Most comfortable bed... slept almost 7 hours on the flight. Food, service and everything else was excellent..."
Cons: "Nothing I can think of... They had it all covered."

Pros: "Good flight"

Pros: "Happy to have goodnight on the flight. Was scared to fly on such a long flight because I'm a decent sized guy. I was even more afraid when I realized I was out in a middle seat. However, the seats are relatively spacious, even in economy and my knees weren't hitting the back of the seat in front of me. I also appreciated that we could get up to grab water or juice at any time during the flight."
Cons: "Boarding could be more organized."

Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"

Pros: "Ease of boarding."
Cons: "Only served 2 meals the whole 15 hrs flight."

Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."

Pros: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"

Pros: "Had a very present experience. Crew was lovely and helpful. Liked that we had menus for meals and snack readily available. Felt like the food was better than the average plane fair and wine with the meal of you want it. Plenty of movies on the media screen. There was often a line for the toilets. We must have been a well hydrated flight. Attendants were good with maintaining the tissue paper etc when notified that it had run out Overall a very pleasant experience."

Pros: "Not much"
Cons: "During COVID there was little attempt to distance passengers during security checks, boarding and onboard. Crew did not inforce mask policy. Fellow passengers were inconsiderate, loud, littered just throwing food wrappers and trash on the ground - crew did nothing."

Pros: "Yes"
Cons: "0"

Pros: "N/A"

Pros: "Great service in 1st class"
Cons: "All good"

Pros: "The crew was so friendly"
Cons: "Everything is so smooth in my flight!"

Pros: "comfortable seating, friendly helpful crew, good food"
Cons: "sometimes too cold sometimes too warm"

Cons: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Pros: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Pros: "Leg room always an issue. Crew really great."
Cons: "Gluten free option"

Pros: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Pros: "Cabin cleanliness isgood"
Cons: "Food is bad"

Pros: "The space of the seat is wide. Nice chocolate."
Cons: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Pros: "Punctual modern aircraft."
Cons: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Pros: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Cons: "A slight delay"

Pros: "Reliable, modern cabin, nice crew"
Cons: "Some more music choices would be nice"

Cons: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Cons: "It was so hot on the (delayed) flight"

Pros: "Service and Aircraft B777"

Pros: "There wasn't much that stood out as likable. The food was pretty good."
Cons: "The plane was too hot. I asked multiple times throughout the flight for the temperature to be reduced, and it was not. I was wearing light jeans and a short sleeve shirt, and I was sweating all flight. Each time I asked throughout the duration of the flight, I was told it take a while for the temperature to decline. It's one thing to be uncomfortably warm on a flight; it's another thing when the flight crew lies to you. Further, I was not the only one to request that the temperature be reduced. This made an 11 hour flight particularly miserable."

Pros: "All good, just perfect and friendly crew. Great aircraft (B777)"

Pros: "Swiss Lounge, food excellent."
Cons: "everything was very good"

Pros: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Cons: "Nothing, everything was superb"

Pros: "All very comfortable"
Cons: "It was delayed"

Pros: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Cons: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."

Pros: "Nice Aircraft, nice crew"

Pros: "I had a wonderful experience the whole way through."
Cons: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Pros: "The length of the flight"
Cons: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Cons: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Pros: "The head fligh attendant was very nice and welcoming and informative she personally took care of our carry on to put in the check in..."
Cons: "I was not able to buy from the duty free discounted offers on the plane. The discounted shopping panflet was not on my LA/Zurich flight.... so I didn't see it and did not buy then.... And on my second part of the trip Zurich/Nice they refused to sell me to me from the Duty Free because they didn't have time..... :( The dark hair flight attendant in the back of that plane was not informative or nice....I had to talk to the head flight attendant in the front of the plane, she was more professional! Other than that everything was good!"

Pros: "Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again."

Cons: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Cons: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Cons: "Delay"

Pros: "Professional service"
Cons: "Lounge in Dublin poor"

Pros: "Fully reliable"

Pros: "People friendly"
Cons: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Pros: "On time, good service, nice crew"
Cons: "Tight space for legs when chair is in flat setting"

Pros: "Fast journey despite a short delay it arrived on time."
Cons: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Cons: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

Pros: "Great"

Pros: "Friendly crew, clean flight"
Cons: "Charged 45 SF (about $50) to check 1 bag"

Pros: "On time"
Cons: "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."

Pros: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Cons: "Very long time to board which resulted in flight leaving late"

Pros: "punctual and friendly enough staff."
Cons: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Pros: "It was comfortable."
Cons: "No entertainment."

Pros: "Food and entertainment"
Cons: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."

Pros: "The aisle seat I purchased wasn't miserable like so many economy seats are. But I did have to pay for it!"
Cons: "I had such a miserable experience getting to Florence on Swiss Air that I sent a letter of complaint WHILE ON VACATION!! Really. It was a nightmare... not the way you want to start a vacation. I had difficulty booking my daughter's seat online for the return, but didn't have access to phone service while abroad. In my complaint letter to Swiss Air I requested they place us together. I never got a response and upon check in, they had my son and me in our purchased seats and my daughter at the back of the plane. I asked them if they could do anything about it (I was even willing to give up my seats to move to the back...) yet no one seemed concerned or interested in helping to make this work. They also had no knowledge of my complaint or appeared concerned about my prior experience. I'm so over Swiss Air. My experience with the employees on the phone prior to my first departure, the lack of response to my email, and a disinterested and inattentive staff on my return, have all convinced me to choose a different airline next time."

Pros: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Cons: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."

Pros: "zurich a great airport."
Cons: "cheese roll"

Cons: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"

Read more about Singapore Airlines
COVID-19 information

Safety measures for airlines flying from Zurich to Auckland

Airlines flying from Zurich to Auckland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Zurich to Auckland

Mandatory masks

Masks required on board, masks provided on flights from Zurich to Auckland

Social distancing seating

Middle seats unavailable to book on flights from Zurich to Auckland

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Zurich to Auckland

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