Wouldn’t let us check our stroller and car seat at the gate
Pros: "Amazing crew, very nice and helpful."
Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."
Pros: "The crew members were really nice and accommodating."
Cons: "Need more entertainment selections."
Pros: "Great inflight entertainment"
Cons: "Have WiFi that is working"
Pros: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Cons: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Pros: "The crew Were exceptional ."
Cons: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Cons: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Cons: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Pros: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Cons: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Cons: "For better leg room in business class go for the bulkhead seats"
Cons: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Cons: "Satisfied service friendly staff overall satisfied."
Cons: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Pros: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Cons: "As always, economy class is getting tighter. But economy here is still better than the western airlines."
Pros: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Cons: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Pros: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Cons: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Pros: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Cons: "The toilets were very dirty"
Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."
Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Pros: "Services, the Care and the Concern!"
Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Pros: "The flight attendants were amazing."
Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Pros: "Service was spot on and food was good. Very comfortable flight overall."
Pros: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Cons: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Pros: "Amazing service and comfortable lay flat bed"
Pros: "everything is perfect"
Cons: "the food on Silk Air can be better"
Pros: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Cons: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"
Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Pros: "Friendly staff."
Cons: "Kids' meal didn't have fruits. No cellphone charger."
Pros: "Nothing specific"
Cons: "No real dramas"
Pros: "Crew and boarding were efficient"
Cons: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Pros: "New plane"
Cons: "Food served 40 min after special meals"
Pros: "The plane cabin, the ease of seat selection, friendly helpful cabin crew, quality and choice of food, facilities in the toilets (mouth wash, hand cream, etc), choice of entertainment, early arrival, the price."
Cons: "That I could not afford to travel first class! which must have been marvellous when economy so good."
Pros: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Pros: "Crew was attentive and nice."
Cons: "Cabin was beat up and worn out."
Pros: "Everything on time."
Cons: "Nothing really bad one food on return flight not great but ok."
Pros: "Spacious, comfortable seat"