Daily cleaning, installation of cabin HEPA filters on flights from Tianjin
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 20h 25m
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Scores according to KAYAK customer reviews
Pros: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Pros: "What can I Say. It's Singapore Airlines"
Pros: "Superior standard"
Pros: "Crew was amazing"
Cons: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Pros: "Flight attendants were very friendly, professional and helpful"
Cons: "I recomended yo my friend"
Pros: "Average flight"
Cons: "Seats on this aircraft have very upright seats. Not very comfy"
Pros: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Pros: "Kindy flight attedances,,smooth boarding,,delicious food"
Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Pros: "Entertainment system ok"
Cons: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Pros: "The crew was amazing. The seat were uncomfortable"
Cons: "Transit time is good for way too tight"
Pros: "Extra touches and super pleasant and courteous staff."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Pros: "Got bumped to Business Class"
Pros: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Cons: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Pros: "personel provided excellent service"
Cons: "food was ok. A faulty entertainment system did make our flight feel longer."
Pros: "lot of turbulence, uncomfortable ride"
Cons: "entertainment system was good"
Pros: "Nothing beats Singapore SQ!"
Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Pros: "Great service."
Cons: "Disinfectant smell."
Cons: "The seat's recline button was broken which meant having to sit for 12+ hours upright. Upon hearing that the seat was broken, the airline crew offered my mother a check for 100 SGD (14% of the ticket value) to be used on Singapore airlines (for the discomfort caused for over 50% of the flight time). They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats (note that the broken seat was not aisle). So it just shows that they don't want to accept that they messed up. They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again."
Cons: "Hostesses not so pleasant"
Pros: "I was inpressed"
Pros: "Service is always excellent"
Cons: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
Cons: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Finally an airline that loads from the back to the front. Makes sense to me"
Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Cons: "too long a flight 17 hours from SFO to Singapore"
Pros: "Service was great."
Cons: "Bit on the cold side."
Pros: "Boarding was good"
Cons: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Cons: "My Vegan meal was terrible."
Pros: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Cons: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Pros: "Personal TV"
Pros: "Consistency of service, efficient"
Cons: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Pros: "Entertainment was awesome. Boarding was fast."
Cons: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Cons: "cramped uncomfortable seats freezing cold"
Pros: "Leg room in economy is good, even for tall people. Food was actually quite good."
Cons: "Two of our family's seats would not recline, although they were not near an exit row."
Pros: "Exceptional service!"
Cons: "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."
Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Cons: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Pros: "The crew is really the only thing making the flight enjoyable."
Cons: "SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average."
Pros: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Cons: "The entertainment was poor"
Cons: "Baggage Claim"
Cons: "Delay 2hours"
Pros: "It was a nice flight ✈️"
Pros: "Didnt have a neighbor. Lucky draw"
Cons: "Had difficulty with online check in through china southern"
Cons: "Never fly again."
Pros: "very Good service"
Pros: "The boarding was easy"
Cons: "My luggage was lost even when there was 4 hour layover. I have no clothes to wear."
Pros: "Helpful staff both on ground and in the air"
Cons: "- The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare."
Pros: "seats are comfy fast boarding on time"
Cons: "not enough food"
Pros: "Friendly cabin crew"
Cons: "Over 2 hours late on departure"
Pros: "My China Southern flight from Chiang Mai to Guangzhou was on time, comfortable, and the flight attendants were very efficient and friendly."
Cons: "Can't think of anything."
Pros: "Good service, friendly cabin crews and on-time flight. Great price. Relatively spacious seat in the Airbus A 380 flight."
Cons: "no USB for charger which is almost standard in most other airlines; limited drink selection; restroom not as clean or as often cleaned as some other airlines"
Pros: "Flight was good"
Cons: "Left 45 min late. No biggie but late is late. No customs papers on plane."
Cons: "no directions to the hotel during our layover. No English spoken at the hotel! Very confusing."
Cons: "Guangzhou airport transfer was uncomfortable expensive and won’t be traveling via this airport again"
Pros: "The staff spoke English very well at ICN, which was a nice change compared to China, where I live and work. They listened and understood my concerns, especially about having little time between flights, not knowing what to do next, and needed their assistance with getting my luggage forwarded."
Cons: "Usually I love ICN airport. I was not aware there was another terminal, kilometres away by shuttle bus, that I needed to use between flights. If not for the extremely helpful information booth staff at station E, who arranged to have my luggage forwarded to my final definition, barely in time when the flights were purchased separately, I would have missed my flight trying to get my luggage then check it again, in addition to all the other steps. This time, I found the various steps in the procedure unpredictable. The signage is great but I didn't know what I was to do next."
Cons: "The food choices. And the comfortability of the seats"
Cons: "There was an hour delay but the ground crew never announced it over the intercom. Ever ground crew said a different time of when we were going to board."
Pros: "This plane is by far more comfortable than the bigger plane we took from LA to Guangzhou"
Cons: "It was a horrible flight for me will never travel again with you guys"
Pros: "Never flown this airline or even come to this part of the world before this trip so had no expectations. But the flight crew was super helpful, courteous, food was good, and flight was pleasant with good entertainment."
Cons: "They didn’t have sparkling water!"
Pros: "Crew super helpful"
Cons: "Our in-seat entertainment unit keeps having problem. In the end I still managed to watch the movies but it's not too pleasant having to press the button to start/pause again and again."
Cons: "I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast."
Pros: "check in was friendly, and efficient, crew was friendly."
Cons: "food was edible- but that was about it. I don't eat pork so not so good for the other option. entertainment was blah..."
Cons: "The bus took so far us to get security check. The whole layover time wasted in that. No time to rest after 13.30 hour flight from Vancouver."
Pros: "Proactive service, friendly and fast."
Cons: "Attention to details such as asking what would you like to drink when serving the food, at odd times in business class"
Cons: "Vegetarian options would be nice."
Cons: "4 hour delay without sufficient reason, Uncomfortable seat."
Cons: "Terrible delay before departure, right before landing, and after landing but before gate. I had 3.5 hr layover in Wuhan but still missed my next flight. The hotel provided by the airline for overnight is terrible. I have to pay extra to get a room for my own (the standard offered requires two strangers stay in the same room)."
Cons: "Worst experience with the airline, but personal interactions were decent. The airline changed their flight times and subsequently changed our seating arrangements. They were impossible to get ahold of, and it took an international call to be told we would be charged more to change our seats back. Once we were at the gate, it was easier to speak directly with the agent."
Cons: "China southern is the worst Skyteam member"
Pros: "Good cabin crew."
Cons: "Flight was hours late"
Pros: "Friendly and efficient staff. Very attentive as well."
Cons: "Only overhead entertainment with the subtitles too small to read and only one language option. Headrest could have bendable sides to keep the head upright while sleeping. Seats were generous but somehow did not feel comfortable."
Cons: "Vegetarian should be default food choice. Charge a premium for meat and make more money (while appropriately accounting for the environmental cost of meat production)."
Pros: "Best airline I've been on in a while"
Cons: "Communication on why the plan left."
Pros: "The crew was very helpful and friendly."
Cons: "I monitors for television and movies stoped working on our row halfway through the 15 hour flight."
Pros: "everything else"
Cons: "flight was delayed"
Pros: "The flight got cancelled and Kayak is asking for experience. The next flight I am getting is after 30 hours."
Cons: "The flight got cancelled and Kayak is asking for experience. The next flight I am getting is after 30 hours."
Pros: "The crew"
Cons: "The long flight rather than a straight one"
Pros: "Quiet time for sleeping Great service Excellent food"
Pros: "Food not good"
Pros: "Crew, food, and entertainment all good."
Cons: "The A-380 is a monster of a plane, but there isn't much in the way of leg room in economy class compared to the 738. Also, the no cell phone rule is a bit annoying if you have things on your phone that you need to access during a 15-hour flight."
Pros: "On time"
Pros: "Cheap / best / time saver experience"
Cons: "The food selection could use a change with more fresh ingredients. We were offered two hot dishes but both were almost exactly the same. It would have been nice to have the lunch portion be or dinner portion be different."
Pros: "From check inn to arrival baggage all well I did not Expect was little nervous when I had booked . But all was good"
Cons: "Aircraft clean and new , staff from ground and air crew all Helpful"
Pros: "Arrived on time ."
Cons: "No western food selection"
Cons: "The flight to Seoul was delayed."
Pros: "My upgraded seat although had to pay for it, otherwise I was going to sit in the middle row in a section with about 50 small children."
Cons: "I had an 8 hour layover at JFK and the China southern counter didn't open until three hours before the flight took off. So I had to sit outside of the terminal waiting for them to open. Couldn't even get to s lounge as I had no boarding pass. (I tried several times to call earlier in the week and the phone system at China southern is terrible - was on hold for a long time every time then the operators were not helpful at all). I waited in the check in line for an hour and a half. Several times I witnessed people going in the business class line and they clearly were not in business class but they allowed them to just jump the line anyway. (I realized this once I was finally able to ask for an upgrade - not until I got to the gate counter because the guy who checked me in didn't understand my request, poor English - and once on the plane there were very few people in business class and I know those people who had jumped the line were not among them ). Very disappointed with the whole process."
Cons: "Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers"
Pros: "Boarding and off boarding was very fast"
Cons: "Food options/quality"
Pros: "Ease of boarding."
Cons: "Delayed an hour without a notification of how long."
Pros: "Cabin smelled nice"
Cons: "More languages spoken"
Cons: "The check in counter could open earlier. The line up was long. Our flight leaves at 0210 to Nanjing while the flights to Beijing leaves at 2:30 yet the check in counter open earlier than ours."
Cons: "terrible customer service"
Pros: "Excellent, fully reclinable seating in business class, along with superior service"
Cons: "Limited and relatively poor selection of movies and music on offer"
Pros: "Crew was pleasant. Plane was clean and in good repair."
Cons: "Food for two meals was substandard. Few non-action/comic book movies. A few more movies for grownups, please,"
Pros: "Staff was friendly, food was okay. The serving of hot tea was nice."
Cons: "Only filled water up to half of the cup, twice"
Pros: "Staff were nice until Shanghai."
Cons: "They didn't seem to want to help the disabled unless you were from China. Rude to foreigners."
Cons: "All was fine"
Pros: "Check in, boarding, seating, service, great! I observed this crew helping many Non English speaking passengers fill out USA Customs forms. Most proactive team I have seen thus far among Chinese airlines. Airplane configuration in economy is better in terms of bathrooms for economy class than say for example..,Delta and AA in the new 787 aircraft."
Cons: "Food needs improvement. Offerings are all bad carbohydrates w no nutritional value. Breads, ssndwhiches, lots of rice or noodles w sliver of meat and vegetables, mystery over sugary beans."
Pros: "Staff on the plane."
Cons: "China Air failed to transit my Baggage from Shanghai to Tokyo. Stuck withouth clothing!"
Pros: "The China Eastern 777 was a good experience. Relatively comfortable."
Cons: "The connecting flight on Shanghai Airlines 737 had terrible legroom and no in-flight entertainment. The flight was a 4 hour international leg. Hard on the body."
Cons: "Only issue was with where to go for transfer to other flight.."
Pros: "Better entertainment system than United. Food is okay - but at least you get food! Two checked luggage free."
Pros: "Good selection of movies"
Cons: "The food were not fresh and ill prepared"
Pros: "Will not flight this airline again"
Cons: "Poor service from a to z"
Pros: "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
Cons: "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."
Cons: "No covered boarding. It was raining and the boarding stairs had no cover. On my previous flight it wasn’t raining but they had covered boarding stairs."
Cons: "Landed in Kunming only to find that there was no international terminal so I had to go through immigration to change planes. Showing up in China without a visa is a big no-no. China Eastern, whose flight crew spoke minimal English, didn't warn me about this at all. The soldier at the immigration desk was not amused by a US citizen without a visa, and it took much explaining and a couple of conversations between soldiers to be allowed a 24-hour visa. It was touch and go for a bit, leaving me wondering if I was to be turned away. NOT ACCEPTABLE!"
Pros: "the pleasantries"
Cons: "the unpleasantries"
Cons: "Need to improve thier communjcation skill."
Cons: "The staff was not helpful and unfriendly. Food was horrible and no options. We payed for extra leg space and it turned out it was not the case and we had no option in flight to buy space , furthermore would had cost 2 time more then any other airline. Entertainment was mediocre. Very high fees to change a flight. We will not fly with this company again, and do not recommend unless stress is what you looking for."
Pros: "Complimentary in flight wifi"
Cons: "Couldn’t use iPhones... even on airplane mode"
Pros: "After fighting over and over during rebooking process, we got a direct flight from Shenzhen to Lijiang with a different airline"
Cons: "We booked the flight from Shenzhen to Lijiang with stopover in Kunming. They cancelled the flight from Kunming to Lijiang and suggested us to stop in Kunming, refund us the rest, suggested us to either stay in Kunming or take a train or do whatever to get to our destination. That’s ridiculous, we can’t just change our travel plan or take a 10 hours train."
Pros: "Cheap The plane was new and in good condition."
Cons: "Service was so so. They are a bit cold. The connecting flight I had to make was too tight - so I had to run to the next gate. Even if in airplane mode, you can not use a phone at all. I've never experienced this on another airline."
Pros: "Well on time. Crew was very good."
Pros: "We didn't crash, and the crew spoke some English."
Cons: "The seats were uncomfortable, the movie options were limited, I couldn't get English subtitles on e flush movies which I needed because the only headphones one could use were the provided ones (due to the jack), but the sound quality was so poor and airline so loud that I couldn't follow. Also there was no menu or schedule to anticipate meals, and I was left hungry even with what was provided (14 hour flight). Certainly not Emirates."
Pros: "Everything but the layover."
Cons: "Layover for 8h"
Pros: "The entertainment selection was good."
Cons: "I asked if I could have a aisle or window seat and was told there was nothing available at the counter, however there were plenty of seats available on the plane."
Cons: "Waiting hours is too long, There's a kid who kept on kicking my seat. The space from each seat is too close"
Cons: "Website doesn't work Customer service unreachable by phone Not able to check large baggage (musical keyboard) without prohibitive fee (1000 usd +)"
Pros: "Was fast and smoothly landed . Desert was awesome, but meal was strange."
Pros: "Staff was great, Restroom was clean"
Cons: "Food was sparse and only had Chinese food, no western options. Food menu on the screen was unavailable. Entertainment was weak."
Pros: "It's cheap."
Cons: "The air ticket from Shanghai to Wuxi is not an air ticket. It's a bus ticket! I had to stay in the coach 3hrs. I can't believe you guys never mentioned about it! Disappointed!"
Cons: "This flight was over 4 hours late and we took the train."
Pros: "Good seats. Pretty hostesses. Good food. Very nice aircraft."
Cons: "No complaints."
Cons: "Our flight was delayed by more than 3 hours. I knew about it because I got email messages from Kayak informing me of this delay about 4 hours before scheduled takeoff. But the airline officials did not tell anyone about the delay and the Gate kept showing the scheduled time. Even when we asked the officials, they would not say how delayed the flight was going to be, although Kayak knew about it. It was very insensitive on their part to keep passengers waiting indefinitely at the Gate when they knew all the while how delayed the flight was. I wish they would learn to be more honest with their passengers."
Cons: "no comments"
Pros: "Entertainment on flight have games and movie are good. Cabin Crew have 2 men is good and keep take care people. Women is really ignore , not nice , no smile ."
Cons: "1. Staff who work at check in couter doesn't have knowledge or brain for do there job. 2. Horrible from smell people smoking on the flight. i dont know how but i beleive it allow can smke otherwise will not gonna have more than one person smoking. Imagine if you have to sit on the flight for 15 hours in plane have smell of smoke because my seat is last seat on plane. This is high chance to get the cancer and if really happen it can sue. 3. Food is no choice. It s only one kind of meal. you need to eat what they have. Imaging if you dont eat chicken or seafood , you will be hunger on flight . 4. Toilet is very dirty , Cebin Crew might clean only 1 times in 8 hours."
Pros: "Pleasant trip for the most part, friendly crew, easy boarding"
Cons: "Can't use phone, headphones provided don't fit entertainment systems on seat backs, so no way to watch"
Pros: "The flight crew on this flight was extemely professional."
Cons: "Waiting over an hour to get a boarding pass. Pudong staff behaves like prison guards. Its so horrible that its comical."
Pros: "The inflight attendents are hard working."
Cons: "The quality of food is poor and the portion is too little."
Pros: "The plane left on time, arrived on time, the staff was friendly enough, the food was good - it was nothing extraordinary but it did the job"
Cons: "China Eastern Airlines is not made for tall people. I'm 6'2" and I was very cramped."
Cons: "Late boarding/departure (40+ mins delay). Poor food quality (no choices). Insistence on having all phones turned off during the ENTIRE flight, and having flight attendants enforce that rule, which is an archaic policy that no self-respecting airline does anymore."
Cons: "Long layovers"
Pros: "I'm grateful we didn't crash or anything. It's not as costly as other airlines, but we learned it's worth it to pay more..."
Cons: "Every flight was significantly delayed (we had two flights to the destination and two flights back home, all via China Eastern.) One was so delayed we barely made our connection, and our luggage didn't make the connection at all. So, we spent nearly 2 days on vacation without our belongings. The return flight was so delayed that we did miss our connection, and had to spend the night in Shanghai. China Eastern's staff in Shanghai handled it VERY poorly. They were rude, refused to give us instruction, and we spent hours in the airport trying to figure out which bus to take and where we were actually going. Their exact words to one distraught couple seeking help were "That's not our problem." Service in general was average to poor. Food was average. There are no adult drinks available even for purchase, and they would have been nice to enjoy given the other stresses they caused on our vacation. Our seats were often damaged in one way or another. I was attracted to this airline for the reasonable rates, but do yourself a favor and pay a little extra for a more tolerable experience."
Cons: "No complimentary alcohol"
Airlines flying from Tianjin have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tianjin
Masks required on board, masks provided on flights from Tianjin
Social distancing seating
Middle seats unavailable to book on flights from Tianjin
Testing for antibodies, testing for symptoms for flights from Tianjin
Waiving of change fees. Search flexible flights from Tianjin