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— New Zealand
6 Sep — 13 Sep1
Return
1 adult
Economy
From?
To?
Tue 6/9
Tue 13/9
Good to know
Low season | February |
|---|---|
High season | July |
Cheapest flight | $1,115 |
Average price (return flight) | $2,797 |
Good deal (return flight) | $1,986 |
Good deal one-way | $1,481 |
Best time to beat the crowds (4% less expensive on average)
Most popular time to fly (10% more expensive on average)
Flight from Geneva Geneve-Cointrin to Auckland Intl
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from Switzerland to New Zealand
Top 5 airlines serving from Switzerland to New Zealand
Scores according to KAYAK customer reviews8.6
Singapore AirlinesOverall score based on 4029 reviews
8.8Boarding
8.5Comfort
8.9Crew
8.6Entertainment
8.3Food
Airline reviews
Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
We enjoyed the flight very much. The flight staff was very helpful and friendly.
Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"
Pros: "Crew very polite and friendly"
Cons: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Pros: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Cons: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."
Cons: "Poor customer service and lack of care for loyal passengers"
Pros: "Flight attendants were very friendly, professional and helpful"
Pros: "Superb service."
Cons: "Meals were average for airlines"
Pros: "Seats with entertainment"
Pros: "Foods. Drinks. Entertainment."
Cons: "Nothing. Everything’s so perfect!"
Pros: "Extra touches and super pleasant and courteous staff."
Cons: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Cons: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Pros: "Couldn't find a problem"
Cons: "Nothing"
Pros: "Good air line. Threat you well, enough food very good service."
Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Cons: "the food was mediocre at best - had to ask for water couple of times"
Pros: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Cons: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
Pros: "nothing"
Cons: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Pros: "Spacious economy class seating and great service"
Pros: "Flight crew, food, boarding and entertainment great."
Cons: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Pros: "The trip was uneventful, with the usual excellent service."
Cons: "Nothing"
Pros: "Nothing"
Cons: "Poor service."
Pros: "Excellent flight experience"
Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Pros: "Great experience"
Cons: "Seating arrangement was bad"
Cons: "Expected to have more indian movie choices."
Pros: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Cons: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"
Cons: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Pros: "Crews were all nice, respectful and helpful!"
Cons: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Pros: "There was nothing to complain about..a very friendly staff, departure on time !"
Cons: "No newspapers and magazines on board !"
Pros: "Service and food"
Pros: "The people were excellent."
Cons: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Pros: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."
Pros: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Cons: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Pros: "The entrainment was amazing!"
Cons: "Seats were a little cramped"
Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Cons: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Pros: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Cons: "Nothing negative to report"
Pros: "Friendliness of crew"
Pros: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Pros: "Great service, great experience."
Cons: "I liked it all."
Pros: "great service. new plane. excellent video system."
Cons: "not much to complain about."
Pros: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Cons: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Pros: "Seating space was very good. Meals terrific"
Pros: "Crew was attentive and nice."
Cons: "Cabin was beat up and worn out."
Cons: "old facilities"
Pros: "Everything"
Cons: "Cabin too hot"
We chose not to have food or movies on the flights. The flight was great 👍🏼
I really appreciated the check in service at Heathrow airport - amazing they checked our luggage and gave our passes through to Chch NZ. Chairs were comfortable. Good leg room. While we appreciate the lounge, they could have offered a wider range of options (a few more vegan options).
Pros: "All great, except limited entertainment and wifi was n.a."
Cons: "Wifi, I was on replacement aircraft and no wifi for the whole flight"
Cons: "Terrible service and all around outcome. Would not fly Air New Zealand again"
Pros: "Easy flight."
Pros: "The crew was great. The seats were good but not as spacious as some other business class airline seats."
Cons: "The TV screen interferes with the tray table and could knock off food from the table."
Pros: "All good"
Cons: "It was very cold so the cabin could have been warmer"
Pros: "Seat hard on older aircraft, needs new cushioning on seat"
Cons: "Seats, food, entertainment"
Pros: "Checking in, bag drop, and boarding were all super fast and easy. Flight was on time."
Cons: "Nothing!"
Pros: "Comfortable seat."
Cons: "Ran out of meal options, flight was delayed so one option breakfast not appropriate at midday. The flight attendant blamed the person in front of me for taking the last other option. I had to clarify with her that meant there was only one option left. She seemed annoyed at me for asking."
Pros: "Very friendly and helpful staff"
Pros: "Very efficient trip."
Cons: "One flight attendant was subdued and not too bubbly."
Pros: "The entire experience is well thought out"
Pros: "We made it to Christchurch safely and on time."
Cons: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."
Cons: "Was not informed a return flight listing required Was not informed $260 baggage fees"
Pros: "A bit late leaving Auckland but we were kept well informed of the changes"
Cons: "Upon arrival we were informed that each checked bag was $60. This was news to us. The NZ flight employee informed us that Air NZ informed us quite well of this info, this the booking agent was at fault."
Pros: "Left on time and arrived on time"
Cons: "ATR seats uncomfortable No food"
Pros: "I got there on time"
Cons: "Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all"
Pros: "Good flight. Good crew. An overall good experience"
Pros: "Was a huge help when my connecting flights didn’t link up due to flight delay, I was so stressed but every single person with air nz helped to make it as easy as possible and were so friendly!"
Cons: "Nothing at all!"
Pros: "Crew was very nice. Allowed us to change seats within our section for more comfort. Good food. Loves the USB outlet at our seats."
Cons: "Seats near bathroom were very noisy"
Pros: "Booked these flights though Kayak. Landing from LAX at 0730 at Auckland international terminal and then departing at 0900 from the domestic terminal. This is not enough time, doesn’t allow for customs and immigration. It was a really stressful experience running between terminals with my luggage, as there was less than a 1 hour window after getting through customs and immigration, so the bag drop at international wouldn’t accept them. Got to departure gate 12 minutes before plane departure. You need more time to have a good experience !"
Cons: "Not enough time booked by kayak between an international arrival and domestic departure"
Pros: "good entertainment"
Cons: "we purchased a sky couch for an extra $700 and was not put in a skycouch row. I have contacted Air New Zealand and have yet to hear back from them."
Pros: "Nothing really. Smooth boarding.on time departure"
Cons: "Passengers with more than one bag as hand luggage"
Pros: "Great customer service, from boarding to disembarking. Great care for comfort and needs."
Cons: "Selection of video options on the app entertainment systems."
Cons: "They charged $120 per checked bag- none are included in airfare. Also, no free food."
Pros: "My husbands booking was not processed correctly from the site we booked through, and we didn't notice the mistake until we were checking in. We were at the airport at least 2 1/2 hours before boarding time. The mistake could have been rectified, we were told it would need an email from Virgin to confirm and change the booking. We photographed and sent through passport details. We phoned the booing site, we phoned Virgin, we were put on hold for 25 mins while the booking site phoned Virgin - but Virgin refused to help us out! My husband was not able to board the flight - no refund, no help - and the sad part was, it wasn't for a holiday - it was to visit and help his 87yr old father-in-law who had fallen and cracked his spine. No sympathy from Virgin, VERY DISAPPOINTED!"
Cons: "I was not able to board flight because air new Zealand Staff would not assist."
Pros: "The boarding and on-board service were excellent. Enough free-of-charge entertainment to keep me occupied during the 3-hour flight between SYD and CHC. Plenty of room for carry-on luggage."
Cons: "Felt like I was flying a US carrier - very little room between the rows. I was surprised by this, as I thought that non-US carriers generally don’t pack their planes. I was surprised, but not inconvenienced by this, since it was a morning flight and only 3 hours gate-to-gate."
Pros: "Queenstown/Christchurch: quick and easy. Air New Zealand does a good job."
Cons: "All g."
Pros: "Crew and entertainment good"
Cons: "More leg room"
Pros: "smooth flight, good treats, great legroom and fun crew!"
Cons: "nothing"
Pros: "Everything"
Cons: "Nothing"
Pros: "Comfortable, easy flight."
Cons: "Ground crew not as friendly and helpful as is ANZ standard. Bag check-in is not more efficient. It's a pain for passengers."
Pros: "Everything"
Cons: "Couldn't check in online and book seats. That was a bummer."
Pros: "Excellent service, prompt attention, really great flight experience"
Pros: "Seats, blankets, entertainment system and service was solid. Food was also good, not great, but included in fair which is nice. Cabin Crew were a delight."
Cons: "I needed to receive a boarding pass in person, could not receive a digital one before arriving at LAX."
Pros: "The inflight seatback entertainment."
Cons: "Tiny seats and no snacks or drinks in flight."
Pros: "Wonderful service from the ground crew. They went beyond the call of duty. Excellent experience. Thanks to everyone"
Pros: "No complaints at all"
Pros: "The plane was not full and luckily i was put into an Economy Couch row, so i got to lay down and get a great sleep. All the staff were friendly and helpful. The food was lovely."
Cons: "Nothing, as usual excellent service from Air New Zealand."
Pros: "Fantastic crew!"
Pros: "Cool dimmers for window shade; flight attendant notice we did not have headphones and gave us some first class looking ones that really cancels out the noise. Although we had it in the pocket we did not choose to use at that time but she took it upon herself. Staff always friendly."
Pros: "The food was good, the accommodation, although it been a long flight everything was allright"
Pros: "Clean. Enjoyed the entertainment."
Cons: "We took off at 7:30 and were given wsaer. Did not receive food for two hours which would have been fine if we could have had a coffee, tea, cocktail or a wine. We're not offered a drink until after food was served."
Cons: "Can't check in online with a VA per locator. You need an ANZ ONE. You have to call VA and forcefully ask for it. VA totally unhelpful. And when you get the ANZ number, they charge you to book a seat. Any seat."
Cons: "flight was seriously delayed, poor communication from staff & NZ Air app to travelers re reason for & how long delay would actually be. Shortly after we finally boarded I got a text saying our connecting flight from Christchurch to Dunedin was cancelled. So, we were flown to Christchurch & given hotel accommodations for the night, only to be flown BACK the next day to Wellington to catch a flight to Dunedin. All in all quite infuriating."
Pros: "Airport was easy to get to and the flight was very smooth and comfortable on a twin engine plane that is quite modern (noise level very minimal even though it is a propeller plane). Air New Zealand attendants were super friendly and helpful."
Choosing Indigo was the worst thing that I did for an international connection. The staff is not at all helpful and they had 2 hours delay leading to issues with my connecting flight in Doha. Baggage didn’t arrive in my final destination. Total chaos and food was terrible. Will never fly indigo again unless I have to.
Poor boarding. Missed connecting flight. Had to stay in airport for 7 extra hours. Meal was provided but no accommodation provided and no lay flat seats. Would have been satisfied if a place to stay were provided for
Travelled in time as advertised
The service was top notched. Crew was very nice
Food is good and tasty. Service also good.
Service was very good . Very helpful staff . Food is good . Thank you ! Seats are very congested. Flight was very noisy . Also, background music was very loud when we waited for take off .
Nice
Pros: "Crew was very professional and served snacks and beverages at regular intervals. One of the fellow passengers was over reacting to some minor unintentional neglect by an female crew member and told her to shut up when she was trying to understand the issue. But the crew handled the situation very professionally."
Cons: "Food could’ve been better."
Pros: "Amazing crew, seats were super confortable. Overall top experience !"
Cons: "Nothing"
Pros: "Sevaral bathrooms available. Flight attendant wotj good attitude"
Cons: "Boarding process"
Pros: "Everything was great"
Pros: "Clean, modern planes, on time, good service amd team."
Cons: "If they bump me up to First or Business class.... :p"
Pros: "The crew was very friendly and helpful"
Cons: "Longer wifi time and faster connection"
Pros: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Pros: "Crew was amazing and aircraft was clean and seats comfortable!"
Cons: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"
Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Pros: "No leg space"
Pros: "Everything"
Cons: "Nothing"
Pros: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Cons: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"
Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pros: "So many movies to spend flight time with great crew"
Cons: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Pros: "The food and service."
Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Pros: "Went out of their way to be helpful"
Pros: "Service, crew, food"
Cons: "Seats are small"
Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Pros: "Everything very smooth. Staff delightful and always helpful!"
Pros: "Clean airplane"
Cons: "On a 16 hour journey, we only had 2 meals and no snacks. I usually fly Lufthansa. They provide 2 meals and a third snack (usually a pizza) and keep additional snacks and drinks fully stocked in the back of the plane. None of that existed on this flight. The crew was very uninterested. Seemed very absent and not into assisting patrons. Overall, not what I have experienced on prior Qatar Airways flights. To add insult to injury, I was sitting next to an EXTREMELY smelly person, which didn't make the experience any easier :( Not the airlines responsibility to ensure patrons exercise proper hygiene, but that didn't help the situation with my hungry growling stomach."
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."
Pros: "The service was impeccable, flights on time and the transfer easy!"
Cons: "Cabin was too hot and not enough bathrooms."
Pros: "Food is good"
Cons: "Economy seat"
Pros: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Cons: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Cons: "Food is not fresh, very uncomfortable seats and very little leg room."
Cons: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"
Pros: "Much better knee space. Excellent flight, good service..."
Pros: "Much of your service is excellent!"
Cons: "Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well."
Pros: "The hotel stay was haven on earth. The ride from hotel to the airport was excellent."
Cons: "Nothing Everything was the best"
Pros: "High quality gluten free meals (best I've had on Qatar Airways)."
Cons: "Seating needs to be more spacious."
Pros: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"
Cons: "Chicken sandwich was not good"
Pros: "Crew courtesy."
Pros: "Friendly crew"
Cons: "Food and price of ticket"
Pros: "Food and entertainment"
Cons: "The flight heading back from Scotland was delayed due to mechanical issues and we missed connecting flights. Although that being said, they did provide vouches until we knew the status of our plane."
Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."
Cons: "They changed my seats twice and it was near the bathrooms and I hated it. They refuse to give me a better place when I requested. I didn't choose the seats they put me in and the crews couldn't handle the other passengers attitued and actions. I asked for a below but they didn't bring it to me."
Emirates chauffeur drive booking at the arrivals needs to go back to the old ways. I hadn’t booked a chauffeur drive as at Dxb airport you could get immediately, however, now you have to book and I had to wait 25 mins to get a vehicle and that too after making requests to supervisor
The crews are not friendly and not attentive. I was waiting for toilet for a sometime and the crews were distributing food. They passed me as I waited for the toilet and asked me if I want a pizza and a drink of my choice. I said yes, pizza and a water please and I am seated at Seat 17G. The crew noted and said will give me a pizza later at the seat but at the same time she passed me a glass of water as I still waited outside for toilet. My seats are not near to toilet and the air stewardess expected me to hold the glass of water while waiting for my turn outside of toilet clearly demonstrates a lack of common sense. I also indicated that I wanted the drink to be at the seat but she hurried away with the tray. My flight at Emirates was booked by KLM due to flight delay from Zurich to Amsterdam. In my original flight with KLM, I had clearly indicated and chosen vegetarian diet but such option was absent in the Emirates flight. There was a crying baby throughout the entire flight seated at the row of 17 at flight from Dubai to KL. The cabin crews did not do anything or try to control the situation with the crying baby which was already bad with parents who did not control the baby. We heard so many good reviews about Emirates and was excited to experience Emirates for the first time but it turned out to be a bad experience.
Pros: "Plane was large and comfortable."
Cons: "Boarding was chaotic and confusing."
Pros: "Flight was nice and on time"
Cons: "No toothbrush toothpaste and eyes shades provided"
Pros: "Great food & great entertainment. Love the free WiFi"
Pros: "The seats were very comfortable, good entertainment"
Cons: "Poor gluten free options"
Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Pros: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Cons: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Pros: "Everything was nice.."
Cons: "None..."
Pros: "Fast and easy"
Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
Pros: "the seats, the window"
Cons: "fliglth to short"
Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Cons: "Food, quality of the food"
Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Pros: "It wasn’t a full flight."
Cons: "The crew were too busy in their own world and attention during service was poor."
Cons: "All good"
Cons: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"
Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."
Cons: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"
Pros: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Cons: "The food was average"
Pros: "I forgot my laptop in the flight and called almost inertial but could not find it yet."
Pros: "Nice wide seats"
Cons: "some of the flight attendants were nice and others were openly irritated by the passengers"
Pros: "Everything"
Cons: "Nothing"
Pros: "Entertainment offer was great. Live channels, talks, movies, etc..."
Cons: "The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all."
Pros: "Loved the service. My flight was from NYC to Milan."
Cons: "There was not one thing."
Pros: "Flying with Swiss Air instead"
Cons: "Our connecting flight coming in from Crete was delayed and we arrived in Athens too late to make our flight home. The Emirates service desk offered no help in getting us on the next flight home. They were booked full the following day with the exception of business class seats and were going to charge us an additional $4000 which included $600 each for being a no show. They refused to waive any fees so it was drastically cheaper to fly home with another airline. I am most disappointed in their lack of effort to assist us in getting home and they really showed no concern. I will never fly this airline again."
Pros: "The staff & the service"
Cons: "The entertainment set up was dated and malfunctioning"
Pros: "The seat was comfortable."
Cons: "I wasn't offered any refreshments upon boarding and had to locate an attendant just to receive service. Although I normally order the low cholesterol meal I asked the attendant to provide with its contents before serving so that I could decide whether to choose from the menu. Twenty minutes later the low cholesterol plate was served and not once was I offered the opportunity to make a selection of my own choosing."
Pros: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"
Pros: "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."
Cons: "Older version of the Boeing 777"
Pros: "Perfect from A to Z. Special thanks to the hospitality staff .. absolutely amazing service everywhere you go.. everyone is a VIP when you travel on Emirates regardless of your ticket type."
Cons: "The business lounge was full - couldn't find any place for my kids to sleep .. all rest areas and big sofas were busy. I paid money to get in the lounge because our flight was late and the kids were tired (I was traveling with two kids), but unfortunately I paid a lot of money to get in the lounge but couldn't find them proper resting areas."
Pros: "Everything"
Cons: "Nothing everything is good"
Pros: "Crew was friendly"
Cons: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"
Pros: "Comfortable and Well cared for during the flight"
Cons: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."
Pros: "The AC was leaking on the seat and the crew made. Me to sit on the wet seat during Landing!! and tons of cold water dripped on me during taxing making me sick"
Pros: "Lots of leg room. Excellent entertainment system."
Cons: "Not every seat had a power outlet. They took the headphones back a little too soon."
Pros: "Large room between seats in economy such that I could sit comfortably with my rather long legs"
Pros: "The flight entertainment system and crew were top-notch."
Cons: "The off-loading from the plane after landing in Dubai was as terrible as I have experienced. It took forever to get off the train to the busses, the staff on the ground seemed very confused about who should go to which bus (much to the visible frustration of flight attendants), and once we boarded the bus, it was a half-hour trip to the airport terminal. Half an hour. Standing up, to get from the plane to the airport. We landed an A380 at the Emirates flagship airport on-time for a normally scheduled flight, and it seemed to take everyone by surprise."
Pros: "Attentive staff"
Pros: "Everything was Great !!"
Pros: "Accommodating flight attendants. Easy transfer between flights."
Cons: "The length oh the flight, but Emirates can't help that. It was 14 to 15 hours."
Pros: "Air hostesses are polite, smile, respectful. Seats are wide and have space for legs (economic class, 170 cm height). Food are delicious, hot, taste for Asian persons like me and my family. Elegance with the big bird A380, very exciting."
Pros: "food"
Cons: "not comfort"
Pros: "Great flight and service"
Pros: "Service was good."
Cons: "The crew didn't turn off the lights completely. Was tough to get any sleep. The new business class seats are quite cramped."
Cons: "Restrooms trash bins were full midway through the flight and never cleaned. The restroom floors were full of used diapers causing the restroom and area around them to stink."
Pros: "Need Halal food"
Cons: "Need more Halal food"
Pros: "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."
Pros: "Crew amazing."
Cons: "Food variety should be increased."
Pros: "I was unable to board the flight so there is nothing to talk about."
Cons: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."
Pros: "Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches."
Cons: "The food could have been a bit more exciting, but it was solid."
Pros: "Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines."
Cons: "Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best."
Pros: "Excellent crew"
Cons: "It was nice experience"
Pros: "Polite crew, good food"
Cons: "Newer plane on flight from HKG to sFo"
Cons: "flight delayed as always"
Cons: "flight delayed as usual"
Cons: "delayed as usual"
Pros: "The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!"
Cons: "I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity."
Pros: "new seating arrangement is nice"
Pros: "Yup all gud"
Cons: "All gud"
Pros: "Too cramped"
Pros: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
Pros: "All the flights had bad Kosher food"
Pros: "Seats were spacious enough"
Cons: "Departed about 40 minutes late without an explanation, then had to take a circuitous route around local thunderstorms which added another 30 minutes, so that we arrived over an hour late. Deplaning was also very slow, such that we cleared the airport at 1:45 AM, rather than 11:35PM as scheduled."
Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Pros: "I am a wheelchair user and Cathay Pacific took excellent care of me"
Cons: "Turbulence."
Cons: "The stopover in Hong Kong was longer than I would have liked."
Pros: "The vegetarian food was excellent every time."
Cons: "I could. It select a seat ahead of the flight. I got stuck in the middle of a row. I see the same for my return flight. I do not understand why I cannot preselect a seat."
Cons: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
Pros: "All went to schedule and flight attendants very good"
Pros: "Up and down at the right time and place. Great experience."
Pros: "Food is ok."
Cons: "Washrooms are small and dirty."
Pros: "This flight was 16 hours long was very very cold for about 5 to 6 hours needed jackets extra blankets very uncomfortable for that time frame"
Cons: "I loved everything except for the freezing temperatures for 5 to 6 hours"
Pros: "The crew and pilots are always polite and professional."
Cons: "We were an hour late out of Chicago giving me only 60 mins to catch my flight to Manila...."
Pros: "The crew is excellent. Travelling with baby and they take care of us attentively"
Cons: "Delayed 30min in the end."
Cons: "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"
Cons: "Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!"
Pros: "Cathy service"
Cons: "Amazing"
Pros: "More leg room, incline on seats, blanket, pillow."
Cons: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
Pros: "- Crew friendly and helpful"
Cons: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
Pros: "A free upgrade to premium economy - I think the flight was over booked."
Pros: "Upgraded to business class 2 twice. Great service and caring staff"
Cons: "Nothing"
Pros: "Unfortunately nothing positive to write"
Cons: "Disappointing service, poor upkeep of planes, not at all punctual (travelled multiple legs with Cathay, not one of them took off on time). Bad airline, getting worse"
Pros: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"
Pros: "Good food served Crew behaviour was nice peace full journey very meet and clean ,captain of the flight was experence person smooth flying,"
Cons: "Toothbrush and paste was not issued to Evonomy class persons,Whisky served was not having good quality & quantity ,Only few Hindi movie Videio was available,may give more Hindi Videio,Tea served was not hot."
Pros: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Cons: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
Cons: "Hurried and chaotic boarding. The only downside to an otherwise great experience."
Cons: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"
Cons: "Food pretty bad on the 8am flight in economy."
Pros: "The meal options that were served on this flight were great, and the overall flight was peaceful."
Cons: "Flight was delayed due to weather, and this seemed to frazzle the flight crew. Pre-takeoff service of water and juice or champagne was only give to one side of the premium cabin, and when I asked if they would complete it for the other side after take-off was told no. I'm used to Cathay taking our orders and being back what we ask for for a premium experience, however on this trip they just brought everything on carts and asked people what they wanted on the spot, offering no suggestions. Overall the service on this CX 889 flight seemed to be severely underpar for what I expect from Cathay"
Cons: "We were unable to check in online two days in advance as we were supposed to. Thus we almost did not get to sit together in a 16-hour flight."
Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."
Pros: "Seats are comfort"
Cons: "Considering travelling on business class, there were no more dinner for 2 people after 1 hour of sleeping. I though dinner should be on held when people were sleeping in business class. In fact, I am wrong."
Pros: "Nothing"
Cons: "No seat assignment until at the airport, so my wife and I had to sit at separate rows, far away from each other for 15 hours. I will never buy from kayak again"
Pros: "Food was pretty good and the staff helped with providing tea periodically."
Cons: "The chicken rice was a bit disappointing. On the way out from Bangkok to Fukuoka the food was better. I was left wandering around at the Hong Kong airport to find the gate. The transfer station at E2 was hard to find - more signs or better directions from personnel would have helped. This was in contrast to the exceptional treatment I received from CP when I was making my close connection in Hong Kong on the way from Bangkok to Fukuoka. The lady helped escort me through the airport to make sure I caught my flight and had been waiting there as I exited the plane -- that was fantastic but in sharp contrast to my experience on the return segments."
Pros: "I have tried united and delta and for the price this is the best."
Pros: "Nice flight attendants"
Cons: "Terrible customer service"
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