Pros: "The crew was the best!"
Cons: "I wish food would improve in general on planes"
Pros: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Cons: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."
Pros: "Excellent crew and great food."
Pros: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Pros: "Great crew and amazing food."
Pros: "Crew was good"
Cons: "Boarding, comfort of seat"
Pros: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Cons: "Nothing. Keep up the good work"
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Cons: "Lights did not work, so diner was guessing whats was in the tray"
Pros: "flight attendants were not friendly enough."
Cons: "both flight from Bos-Doha, Doha-Hanoi was delayed"
Pros: "Crew were helpful"
Cons: "Luggage didn't make it onto flight, from transfer flight"
Pros: "The crew very good and helpful"
Cons: "The crew are well organised"
Pros: "Food was good and so was the crew, entertainment was better than expected."
Cons: "Obviously the seat could have been roomier but still good."
Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."
Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints great flight"
Pros: "The crew was friendly"
Cons: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Pros: "Seating and comfort is great, as long as you are not seated next to a 'larger' person or a person with restricted mobility. Not a fault of Qatar airways, but probably the norm in most international flights in Economy. Food was the best of all the airlines I have flown, and the correct temperature as well."
Cons: "Seat width could be a little better, but this is the norm, I would assume across all airlines."
Pros: "Crew members were very accommodating and helpful (Valencial & Hanane). They go the extra mile to make sure that we were enjoying the flight in the best possible ways. This is what makes Qatar Airways stand out and different from the rest."
Cons: "Too crowded in in flight"
Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Pros: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Cons: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Pros: "Terry was wonderful"
Pros: "Great hospitality"
Pros: "5 star service"
Cons: "no wifi"
Pros: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"
Pros: "The friendliness of the staff from check in to arrival!"
Pros: "Everything from courtesy, to very good food, and a clean flight."
Pros: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Cons: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."
Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage and I am getting no straightforward answer"
Pros: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Cons: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Pros: "The business cabin and the customer service was superb."
Cons: "The food"
Pros: "Comfort and cleanliness."
Pros: "Much better knee space. Excellent flight, good service..."
Cons: "asian vegetable meal was uninspired"
Pros: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
Cons: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."
Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"
Pros: "Excellent customer service, smooth boarding, good food."
Cons: ""Enhanced" screening at Doha airport not only was more invasive but also held up passengers until end of boarding."
Pros: "Qatar airways 3 hrs short flight was spectacular at all levels"
Pros: "The crew, they were very pleasant and good about taking care of our needs."
Cons: "The middle console video went out on my husband at the end of the flight, while he was watching a movie. This also happened on the earlier flight from Singapore to Doha."
Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."
Cons: "Only 1 meal on a six hr flight was stingy. - not even snacks. Unfriendly staff. No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Pros: "The food"
Cons: "My seat did not incline"
Pros: "Seat was roomier. Food was good."
Cons: "To actually be on it would’ve been awesome"
Cons: "Mechanical issues caused delay, unavoidable. Crew was friendly and kept us updated."
Pros: "Food was actually quite decent"
Cons: "In-seat entertainment systems malfunctioned for roughly half the flight, which was quite disappointing"
Cons: "The unplanned layover in HNL was very poorly handled."
Cons: "The plane took forever to take off"
Pros: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Cons: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Cons: "Crazy cold all flight long, made me even waking up. They should have served gloves and hats."
Pros: "I got super lucky and had three seats to myself, it's a long flight just over 12hrs and good sleep is precious. The entertainment options were excellent and I watched some great first run movies. Food was quite good with options, beverage service standard. Restrooms were readily accessible and "clean.""
Cons: "We left SFO an hour late waiting for a handful of late passengers - good for them though, eh? The rest of the passengers on plane were packed in like sardines. Seemed to me that too much space on plane dedicated to the premium 'cabins' for the uber rich, but they were interesting to look at."
Cons: "Check in clerk was mean nasty and said several times we could not fly because we didn’t have our tickets rather then helping us use the airport printer to print our tickets she said you can’t print you ticket until you show me your ticket. She should be fired it was united airlines won’t fly them again"
Pros: "boarding and landing excellent time."
Pros: "The flight was on time. Departure and arrival were bith smooth and staff was friendly amd attentive. Kayak has been my go to when booking flightd and hotels."
Pros: "See above"
Cons: "See above"
Cons: "I thought I was flying Lufthansa but got United which is the worst Airline in my opinion. Delayed 3 hours and poor service."
Pros: "The crew was nice and tried to be helpful. There were charging stations and free WiFi!!"
Cons: "I have a gluten allergy so I couldn’t eat the pretzels. Despite loading the United app I wasn’t able to get the free tv to load during the flight."
Cons: "It took a very long time and multiple stops to get to my destination which should not have taken so long. Also it was extremely expensive for such a difficult itenerary to go from SJU to PVD."
Pros: "Excellent flight crew was awesome"
Pros: "It was great! Excellent service."
Cons: "Still stuck on th tarmac an hour and a half after landing in Dallas because of lightning weather conditions and no ground crew to bring the plane in. Can't they wear a rubber suit or something??"
Pros: "Fact I got home safe."
Cons: "Feeling like we are cattle or sheep and no personal interaction at all. No customer service and everything has a price."
Pros: "Boarding was easy. Lounge in Santo Domingo was very nice. Fair price for ticket."
Cons: "Upgraded to business class for flight home. I had aisle seat last row. Cart left in aisle to keep cabin class from constantly using the bathroom by the cockpit. But they kept coming just pushing the cart aside and rubbing their butts on my arms and shoulders to squeeze by. I understand why they did it. Many times their was a long line and people bothering the guests in business class. I eventually complained and the cart was removed. The attendants really tried hard to minimize the traffic through that section. But to little success."
Pros: "The crew was lovely. Boarding was a breeze."
Cons: "They don't let you view the flight path unless you pay $5.99 for the full entertainment package. Not cool, guys. The airline advertised two different cheese plates, but the crew informed us that the airline hasn't provided them to the planes. Big disappointment."
Pros: "Flight on time Although tight, easy connection to next flight since gates in close proximity"
Cons: "Way too cramped Last row no possibility of reclining, VERY uncomfortable for any flight, and especially a red eye Having to pay for all / any inflight entertainment - bad policy!"
Pros: "THE SERVICES WAS OK"
Cons: "MY SEAT,,I DONT LIKE ALL AWAY IN THE BACK,AND NOT FREE ENTERTAINMENT,,NO GOOD ,SHOULD BE FREE,,"
Cons: "On my flight back during taking off, I was throwing a trash away into a little bag that is also designed for vomiting. When I pushed a trash into the bag, I felt that it was already wet. Somebody vomited into it at the previous flight and placed it back to the seat's packet. I am not telling that it was the cleaning crew's mistake because it looked like unused until I pushed my hand into it, but it was still a very unpleasant experience and could be also a health hazard."
Pros: "The crew was great....they spoke english n spanish...very warm group"
Pros: "Everything about my whole trip was amazing"
Pros: "They pick and choose who they thank after a flight. No entertainment, bag of pretzel for food."
Pros: "Crew worked hard and were terrific."
Pros: "it was nice to get a meal voucher. The crew was nice. I thought my partner and I would have to sit separate but they put us together in the emergency row which actually had great leg room. ty!"
Cons: "the 4 hour delay changed all of our arrival plans. text messages were not always updated and neither were the airport boards as the gates kept changing. The check in line was just ridiculous. The staff members kept walking away or what seemed like .. talking to friends- I've never seen a line move so slow and I'm from new York."
Pros: "Was good"
Cons: "Leg room"
Pros: "I enjoyed the way the staff was kind and helpful. The planes were full and the staff was doing their best to meet the need of everyone aboard."
Pros: "The staff was able to help at all times,The crew too."
Cons: "I have to pay for my suitcase."
Cons: "I don't don't understand why they charge me 30.00 dollars fo my bag? When my son buy me a ticket no bidy explaing about that."
Pros: "The aircraft was neat, clean and up to date. Boarding was well organized. Take off and landing was great."
Cons: "The service crew could have been more friendly."
Cons: "The seats but the service and flight was great!"
Cons: "Not enough room to write my opinion !!!"
Pros: "The crew, friendly."
Cons: "We left about 15-20 mins late. Full flight, no room to stretch. The form was given almost at the end of the flight with not enough time to fill it out. No pens were offered."
Pros: "The flight departure on time"
Cons: "Don't foods in this flight and I had to wait to much for the wheelchair"
Pros: "They got me on a flight home that night"
Cons: "I had to wait 4 hours in the St. Louis airport and 4 hours in the Dallas airport. Was a very long day!!!! I do not like to fly American Airlines and that was the only flight that was available. The plains are small and cabin pressure always hurts my ears."
Pros: "The timing of the flight for Tuesday night was right I don't have that much delays !!!"
Pros: "Crew, Entertainment options, spacious seating"
Pros: "Nothing about i liked"
Cons: "Too much waiting. Delaid by 8 hours"
Pros: "I got to Newark before my luggage, i missed my fly to boston. in Dominican republic there was a two hour delay."