|Flights arrive in||New Zealand|
|Flights depart from||Rome|
|Airlines||China Eastern, Korean Air, China Airlines, Etihad Airways, Sichuan Airlines, Singapore Airlines, Turkish Airlines, Hainan Airlines, Lufthansa, Emirates, SWISS, British Airways, Air New Zealand, Cathay Pacific, Qatar Airways|
Cons: The crew was extremely unhelpful. More so than any airline crew I have ever experienced.
Pros: The crew was helpful.
Pros: Crew was supportive
Cons: Improve food quality and variety for vegetarians
Pros: Nothing much good to say about this flight
Cons: They were rude and cater to Chinese... didn't give me the proper documents. Took forever until i found a helpful Thai to determine documents that should've been given to me at gate. Even tho i had business class on the first leg, they wouldn't let me in the lounge for the layover...
Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight
Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked
Pros: The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!
Cons: I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!
Cons: Loved it
Cons: Movie selection was a tad bit small
Pros: Crew was very attentive. Even though the flight was delayed, we got to our destination earlier.
Pros: all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people
Cons: Crew can help made a better trip by slowing down thing. Snark area should be open all the time.
Pros: Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight.
Cons: Hard to ask for more spacious seating but I will.
Cons: Flight was delayed but no reason was given or announced.
Pros: Food was the worse
Cons: Improve food that will be suitable for human beings
Pros: The staff was friendly, fast, and the on boarding was organized. Not like other airline, China Airlines has made an impressive impression with their staffs friendliness, organized policies, and great movies to watch.
Cons: I got economy, the seats were uncomfortable
Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....
Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.
Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.
Pros: The flight was on time. Food was reasonable.
Cons: A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time.
Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"
Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time
Cons: Had 2 layovers that weren't mentioned in our original booking. Absolutely unacceptable. No online checkin either.
Cons: Flight was three hours late and The luggage count be shipped to lax directly. I had to get my luggage, drag luggage to hotel, and check in again in Hangzhou. They even collected headphones and stoped videos on board half an hour before its landing.
Pros: Great air crew
Cons: Cramped seating. Poor cabin air flow
Pros: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.
Pros: Crew is so polite!
Cons: No wifi, no individual entertainment screens, no power. TV screens looked like an old VHS tape (static).
Pros: The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space.
Cons: I think the food in our flight was not that good..
Pros: The crew was terrific. Always smiling and helpful.
Cons: If you need more space economy is a tight fit. It would be better to upgrade.
Pros: Arrived on time.
Cons: Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing.
Pros: Crew will do anything to help
Cons: I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland
Pros: Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights
Cons: It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!
Pros: I had a nice exit row seat and the plane had a good selection of entertainment.
Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.
Pros: Crew are good ,seats were more than ok
Cons: Better seats and headphones to listen to the intertainmen system
Pros: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.
Cons: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.
Cons: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.
Pros: You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane.
Cons: You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim....
Pros: crew service was good and friendly
Cons: baggage unloading was very slow.
Pros: Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.
Pros: flight crew is pleasant. cabin and toilets are clean.
Cons: I missed my connection to Washington DCA. Had to rebook for another overnight flight on United, which gets me into IAD in the morning. That is an extra expense for me. Hainan Airlines would not provide overnight accommodation in Seattle. poor selection of English language movies/TV
Pros: The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.
Cons: We had to disboard on the tarmac and be bused to the terminal.
Pros: delay of 2hours caused by disturbed person poor crew reaction no info to other passengers
Cons: Perdieron nuestras maletas, de prácticamente todos los pasajeros.
Pros: everything from the boarding and check-in process to in flight comfort.
Pros: The crew was very responsive. The dinner food was good.
Cons: The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat.
Pros: Plenty of room in economy plus.
Cons: The ambient temperature was a bit too warm.
Pros: The food was nice.
Cons: Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell.
Pros: Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice.
Cons: Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly
Pros: Great food & great entertainment. Love the free WiFi
Pros: Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional
Cons: I had exhausted the entertainment system before I finished my first leg of the outbound journey.
Pros: More comfortable seats More choice with food
Pros: 3 - 2 seat arrangement and lots of leg room. Excellent boarding.
Cons: Bread of sandwich was dry.
Cons: The seats in coach are incredible small and the seats reclines way to far.
Pros: Seats super comfy
Pros: Thank you for waiting for us. We were delayed. I appreciate not missing our flight.
Pros: Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew
Cons: How do I book a vegetarian meal??
Cons: price and reliability
Cons: The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway
Pros: Wonderful crew!
Cons: It is impossible to get comfortable in those seats.
Cons: Delayed and missed my connecting flight. Total cluster.
Pros: As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing.
Cons: The selection of movies currently was a bit lacking.
Pros: crew was nice, seating was fine.
Cons: food was not great
Cons: We got off an hour and a half late as there was an audio technical problem.
Pros: Crew were very helpful
Cons: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good
Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?
Pros: Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines.
Cons: Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best.
Pros: Efficient, courteous and early arrival
Pros: Seats are alright... good thing I don’t have a seatmate so I have a little bit more room to move.
Cons: I miss the free giveaways or little travel gifts that they used to give.
Cons: Delay without infromation
Pros: The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists.
Cons: Honestly i think there are not much space for each passenger.
Pros: Flight was uneventful, left on time. Chocolate cake was delicious.
Cons: I would have liked rear and forward camera live feed to show actual flight
Pros: Great service, as always. Very comfortable flight.
Cons: In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)
Cons: Excellent service !!!
Cons: The aircraft delayed taking off from Doha to Dallas
Pros: Very comfortable seat. Excellent service. clean toilet.
Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly
Pros: nothing. flight was delayed. i have connecting flight but then the plane left i had to stay in a hotel.
Cons: it could be better if my connecting flight waited for me
Pros: The crew was amazing, the seating was HORRIBLE. It was an extremely long flight seats should have been even a scotch more comfortable with even a teeny bit mote leg room
Cons: Seats were too crampped.
Pros: The crew is amazing.
Cons: The quality of the food could be better.
Pros: For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with.
Cons: Entertainment was not so great, small selection of movies.
Cons: They should really Consider adding more movie options, in English without having to read subtitles. I had a 13 1/2 hour flight and an 18 hour flight. The movie options were awful and made for our own not so entertaining flight.
Pros: Cleanliness & spacious leg room
Cons: Serve the coffee/tea with the meal, not after.
Pros: Not much
Cons: Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time
Pros: All crew was super polite, friendly and professional, the food was amazing, and seat was comfy.
Cons: The entertainment was poor, bad movies selection, small selection of movies, old movies.
Pros: The crew was so attentive and hospitable
Cons: Not enough let room, I’m 5.9 and it was uncomfortable for me.
Cons: Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian.
Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.
Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.
Pros: Not too expensive
Cons: Better/more comfortable seats
Pros: Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight.
Cons: Hard to ask for more spacious seating but I will.
Pros: Very comfortable seat. Excellent service.
Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able
Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean
Cons: No WiFi at all
Pros: The cost was very good
Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.
Pros: Good selection of movies and comfortable plane
Cons: You need to offer vegetarian/vegan options
Pros: Good crew Seats good
Cons: Earphones plug difficult to fit Toilet cleanliness not adequate on occasion
Cons: They need to do better on food
Pros: On time, drop off to home in Mercedes!
Cons: Food choice for vegetarian meal was horrible.
Cons: More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again
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