Daily cleaning, installation of cabin HEPA filters on flights from Rio de Janeiro-Galeao Airport to Auckland
Most visitors from Rio de Janeiro-Galeao Airport will not be allowed to enter Auckland. Entry to New Zealand is allowed provided that a traveler is a partner, a dependent child, or a family member of a student or work visa holder; a temporary visa holder; a resident holder; critical health workers including their partner or independent children; students; ship crew and humanitarians. These groups must have a request to travel prior to entry.
Travelers do not need to request for an approval if they are New Zealand citizens and permanent resident visa holders; diplomats who hold a post in New Zealand; Australian citizens or permanent residents ordinarily resident in New Zealand and eligible travelers from the Cook Islands, Niue, and Australia.
Details can be found here.
Read more about travel restrictions for Auckland
Visitors from Rio de Janeiro-Galeao Airport will need to quarantine for 14 days upon entering Auckland.
Visitors from Rio de Janeiro-Galeao Airport must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Auckland.
Managed Isolation Allocation system voucher
Travelers are required to obtain a Managed Isolation Allocation system voucher confirming their place in a managed isolation facility before boarding a flight to New Zealand.
Masks: Required on public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Flying between Auckland and Rio de Janeiro-Galeao Airport will take minimum 18h 00m and will require at least one stop.
The cheapest return flight ticket from Rio de Janeiro-Galeao Airport to Auckland found by KAYAK users in the last 72 hours was for $2,558 on LATAM Airlines, followed by United Airlines ($3,005). One-way flight deals have also been found from as low as $1,936 on Qatar Airways and from $5,272 on LATAM Airlines.
For Rio de Janeiro-Galeao Airport to Auckland, Wednesday is the cheapest day to fly on average and Monday is the most expensive. Flying from Auckland back to Rio de Janeiro-Galeao Airport, the best deals are generally found on Tuesday, with Sunday being the most expensive.
Rio de Janeiro-Galeao Airport and Auckland are both served by 1 main airport. You will leave Rio de Janeiro-Galeao Airport from Rio de Janeiro–Galeão Intl and will be arriving at Auckland Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Rio de Janeiro-Galeao Airport to Auckland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Auckland from Rio de Janeiro-Galeao Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Auckland with an airline and back to Rio de Janeiro-Galeao Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Auckland from Rio de Janeiro-Galeao Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I would have liked for them to refund my ticket even though I asked them to. They ignored my request and I didn't get to go on to the plane but I still paid for it."
Cons: "A refunded plane ticket or voucher would have been better."
Cons: "Baggage allowance is lower than most other airlines"
Pros: "Crew were great!"
Pros: "Staff friendly and helpful"
Cons: "My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops."
Pros: "The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight."
Pros: "Friendly crew"
Cons: "Crumbs still on my seat when I boarded"
Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."
Pros: "Short flight. No problems."
Pros: "Crew was really nice however slightly absent during the flight."
Cons: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."
Pros: "Flying on the plane with mighty KORU on the tail always gives me a buzz"
Cons: "Better meal as the meat dish was a bit cold when it arrived."
Pros: "A whole season of New Girl!"
Cons: "Was very crammed."
Cons: "Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal."
Cons: "No enough blankets when feeling cold"
Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."
Pros: "Everything else."
Cons: "The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount."
Pros: "The staff was very helpful"
Cons: "The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking."
Cons: "Crew was so busy that they kept overlooking my husband and I when doing the rounds of everything, We felt like we were singled out to be ignored, even though we paid for Premium Economy. Our flight was delayed for more than an hour. Food was barely ok even though we had been on Air NZ Premium economy 4 times now, was sorely disappointed with the food provided."
Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."
Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"
Pros: "Good seat, very pleasant crew."
Cons: "No entertainment so can't score that. Basic snacks"
Pros: "I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage..."
Cons: "I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again"
Pros: "Service was very good despite our one hour delay! Everyone was appropriately apologetic though."
Cons: "Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections."
Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."
Pros: "arrived early at destination ground crew helpful with seating"
Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."
Pros: "Very smooth, uneventful flight, perfect, in other words"
Cons: "More leg space should be given to who have height to6”1’ or so."
Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"
Pros: "Crew were friendly"
Cons: "Vegetarian options were all very similar. Over a 32 hour flight time I was provided with beans for breakfast/lunch and dinner. I would have preferrred more variety. Also being seated between two others was quiet uncomfortable for a long journey flight."
Pros: "The crew were very pleasant and the meal was delicious. The flight was really smooth and most comfortable. Not quite the same leg room as the e dreamer."
Pros: "Excellent gluten free meal offered! I appreciate the extra effort with providing a gf bun and muffin with most meals!"
Pros: "the fare is so cheap ,service is excellent"
Pros: "Really great service from the flight crews - smiley, polite and we were served drinks twice from a 2.5 hrs flight. Entertainment program was great with better leg space. Overall it was a pleasant experience! Thanks"
Cons: "No free movies"
Cons: "Crew forgot to serve us our meal."
Pros: "Food and service good"
Cons: "Had a large person next to me so not much room :-("
Pros: "Everything was ok"
Pros: "The crew were always smiling and helpful. We were allocated the SkyCouch seat which was pretty nice"
Pros: "The staff lady told me to there’s no food available then I told I need to buy it last time my flight was Jetstar was good even everyone can buy food on board but leta I called Chinese lady understood how I was hungry she brought me bread with batter and coffee that’s was good and best service I always thank to her service"
Pros: "Air NZ are great. Kayak are not,"
Cons: "I couldn’t tell about the food and entertainment because even after several call to Kayak trying to upgrade to a flight where food and entertainment were included because it said “no meal service” on my itinerary I was assured they were included and what do you know. They weren’t. I will never be using Kayak again. Very poor serve from people I phoned. They did no know what they were doing."
Pros: "Entertainment options"
Cons: "The fact that our booking through Kayak did not record we had booked luggage. We KNOW we had booked luggage. Air NZ wanted to charge us $160 each bag. Eventually BYOJet got us through to Virgin who allowed us to buy luggage for $25 per bag. Thank you Virgin for your wonderful assistance 1 1/2 hours before departure. Virgin's standard ticket has 23kg luggage included. What is the problem with a ticket bought online through agents such as BYOJet and Kayak?"
Pros: "Really quite comfortable seat and space wise Good to see entertainment still in the back seat"
Pros: "Happy helpful crew"
Cons: "Slow to board and no gate on arrival. Had to be bused to terminal and waited ten minutes for the bus to arrive."
Pros: "Quick, efficient service"
Pros: "Friendly crew, good in-flight entertainment"
Cons: "Flight was running about a half hour late"
Pros: "The capitan spoke and explain that was perfect taking into account that was a cloudy day."
Pros: "Getting on was a delight in Wellington. Having two set of doors open was great."
Cons: "Getting off in Auckland, only the front doors open so took what felt like ages to get off."
Pros: "They cancelled the flight"
Pros: "Best food. Best crew."
Cons: "Extra inch of leg space"
Pros: "comfortable seats. Crew was friendly. Food was good."
Cons: "cannot think of any. I am Qatar airways fan"
Pros: "Good service in future always Qatar Airlines"
Pros: "On time departure and arrival. Hard working crew members."
Cons: "No slippers for long flights."
Cons: "Every thing is good"
Cons: "The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given."
Pros: "Crew was very helpful for everything"
Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"
Pros: "Crew and food."
Pros: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"
Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Cons: "Too long, lol"
Pros: "Snacks and the crews on board"
Cons: "The crews in the airport, not friendly. They dont even smile!"
Pros: "The service and food."
Pros: "From the exceptional lounges to the cleanliness of the plane, the food options in business class and the flight attendants , Qatar Airways was excellent"
Cons: "The only issue was the movie options for the Hollywood options. There should have been more newer releases for such a long flight."
Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Cons: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."
Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Pros: "Crew, service, price"
Cons: "Seats are small"
Cons: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."
Cons: "The seats were cramped"
Cons: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."
Pros: "Everything from courtesy, to very good food, and a clean flight."
Pros: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
Cons: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."
Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."
Pros: "Staff is always friendly and helpful, easy to communicate with Great movie options The 13.5 hr plane had very few passengers so I was given an entire row of 3 seats to myself Food is generally good -- Haagen-Dazs ice cream was a plus!"
Cons: "Second flight boarded an hour late, though it was never listed as delayed (a bit confusing) 4 hour plane had very little leg space"
Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"
Pros: "Service outstanding"
Pros: "On time departures Good entertainment options Could charge my electronics"
Cons: "Food was ok Boarding was somewhat disorganized"
Cons: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Pros: "Nothing at all"
Pros: "Flawless boarding, service, food."
Cons: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Pros: "Much better knee space. Excellent flight, good service..."
Pros: "Very kind and helping crew.. professional and helpfull"
Cons: "I dont have anything to complain about"
Pros: "Left and arrived on time, meals were above expectations."
Cons: "Difficult boarding procedure."
Pros: "Nothing really"
Cons: "Food was really bad might as well have junk food."
Pros: "Todo estuvo prfecto"
Cons: "La comida no es nada del otro mundo"
Pros: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Cons: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."
Pros: "Excellent customer service"
Pros: "Food was good."
Cons: "The seat in front of me was occupied by an adult who kept bouncing and reclining seats. The crew did not respond to call lights. No Wi-Fi on such a long flight."
Pros: "Timing n service n crew r nice n friendly"
Cons: "Older airplane"
Cons: "price and comfort"
Pros: "The food and seats were very comfy."
Pros: "No Crew."
Cons: "The flight was cancelled, never went."
Pros: "The crew was great"
Cons: "They should be on time but we left 30 minutes later."
Pros: "seat was comfortable"
Cons: "On a long flight, lack of drinking water during the flight, need to improve on this. Lack of communication needs to be improved"
Cons: "The flight was delayed 7 hours"
Pros: "Crew speaking french"
Cons: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."
Pros: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Cons: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"
Cons: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."
Pros: "Yes, they did"
Pros: "We will actually travel tonight due to cancellations and route changes. Our seats were upgraded and we were put up in a nice hotel to rest before flight."
Cons: "Better communication about route change and code sharing to fix it."
Cons: "The check-in and boarding process was chaotic. Only one check-in station accepted credit cards to pay for check bags, creating a long delay when the printer broke."
Pros: "Business class is nice and comfortable with LATAM"
Cons: "More choices for the mains would be great"
Pros: "It got us there safely."
Cons: "Communication was lacking. there was also no one at the check-in counter."
Pros: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Cons: "It's a short flight, only water offered on board."
Pros: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Cons: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"
Pros: "The food and in-fight entertainment"
Cons: "Comfortable seats"
Pros: "They're very professional I would recommend to everyone"
Cons: "Free soft drinks it was $10 brasilian money"
Pros: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."
Pros: "Excellent price and value. Great service both before and after travelling with an infant"
Cons: "Food quality could be better"
Pros: "We made the flight in great time after our connecting flight was delayed."
Cons: "Our bags didn’t make our flight. We are very disappointed."
Pros: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Cons: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."
Pros: "Smooth flight good staff"
Cons: "Very cramped seating"
Pros: "Boeing 787 Dreamliner, plane looked brand new. Attendants are friendly. Food is excellent. Best flight experience in many years."
Pros: "the flight was quiet"
Cons: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"
Pros: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Cons: "No issues will travel on this airline again."
Pros: "The aircraft was clean, comfortable and well laid out."
Cons: "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"
Pros: "The aircraft."
Cons: "Charger $190 for a second check in bag of 7kg. Extremely rude staff. Terrible food. Never fly with them again!"
Pros: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"
Pros: "Great service from start to finish"
Pros: "Rescheduled on to a different airline."
Pros: "Service on board great people"
Cons: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."
Pros: "Staff and service was great"
Pros: "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."
Pros: "Flight crew friendly , on time, clean, comfortable seats"
Cons: "Too small seating space"
Cons: "Boarding was disorganized and confusing, no where to sit at gate."
Pros: "The entertainment was awesome."
Cons: "Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks."
Pros: "The in flight entertainment was top notch. Crew was wonderful and the plane itself was excellent."
Cons: "Foods service was very very slow. Foods were not good at all"
Pros: "We left a pocketbook at our Apt that we did not realize until we arrived at the airport. We called LATAM Airlines to cancel our flight. Can we receive any refund? Thanks, Tom and Leigh King"
Pros: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Cons: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Cons: "Missed my first leg and then they canceled my return leg without telling me. I then had to pay for a new flight"
Pros: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"
Cons: "Latam Flight was delayed for maintenance and notice was not given via email/text or call. Desk agent pointed at paper taped on desk and asked us to read about the delay vs telling us what to expect."
Cons: "Latin service can come across as abrupt"
Pros: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Cons: "It was all very good on the flight TO Lima. No problems."
Cons: "The boarding process how backwards they do it And make you check carry on items Anf don't offer online check in"
Pros: "Everything was fine and no problems at all with the flight or service. Good value for money."
Cons: "Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available."
"United jerked us around. We had Business Class seats but were refused entry to the United Lounge because we were leaving for Boston from the International terminal where our flight landed. Really!?"
Pros: "The extra legroom for economy plus seats"
Cons: "The food was tiny and not good"
Pros: "Seat was roomier. Food was good."
Cons: "To actually be on it would’ve been awesome"
Cons: "On time departure. A comfortable seat."
Pros: "Food was actually quite decent"
Cons: "In-seat entertainment systems malfunctioned for roughly half the flight, which was quite disappointing"
Cons: "The unplanned layover in HNL was very poorly handled."
Cons: "Cabin temperature was set too high that caused dryness"
Pros: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Cons: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Pros: "The Rio de Janeiro international airport is very difficult to traverse. However, the airport staff was very helpful in directing me several times to the correct location."
Cons: "United needs a check-in kiosk located between the domestic arrivals section and the international connection hallway just before security. I had to walk to the complete length of the airport and back again, just to check-in. Other airlines, such as Delta, have a kiosk located just before the security entrance. The cabin temperature was absolutely freezing during the flight, and I am usually hot."
Cons: "One of the csbin crew was very angry, rude snd confrontationsl to the wheelchsir assistsnt. He challenged her sbout not picking up my carryon from the foor where he put on the floor. She commented she did not like to work for Uunitd because they were demsnding and demesning. This united rmployee csme back 4 times as we werr behind each other when we deplaned. Twice he szid,"L'm dorry but....." finslly he adked fpr her nsme. Tsking out hid isdues on another employee was unvslled for and unprofessional."
Pros: "The crew seemed willing to reebok flights and they didn't get angry or upset at the passengers."
Cons: "The broken lavatory caused a 4 hour delay. It was a difficult experience because we were kept thinking it was going to get fixed soon but it wasn't."
Pros: "I got super lucky and had three seats to myself, it's a long flight just over 12hrs and good sleep is precious. The entertainment options were excellent and I watched some great first run movies. Food was quite good with options, beverage service standard. Restrooms were readily accessible and "clean.""
Cons: "We left SFO an hour late waiting for a handful of late passengers - good for them though, eh? The rest of the passengers on plane were packed in like sardines. Seemed to me that too much space on plane dedicated to the premium 'cabins' for the uber rich, but they were interesting to look at."
Cons: "Boarding group is getting huge!!!"
Cons: "Check in clerk was mean nasty and said several times we could not fly because we didn’t have our tickets rather then helping us use the airport printer to print our tickets she said you can’t print you ticket until you show me your ticket. She should be fired it was united airlines won’t fly them again"
Cons: "Airplane was super cold. No extra blankets. Passengers freezing. Impossible to sleep."
Cons: "As stated above, we never made it to Liberia (where we had family waiting for us). We had to fly first to Panama and then to San Jose and figure out a new rental car situation, as we already had one booked in Liberia."
Pros: "Staff at Fresno Airport was helpful and informative."
Cons: "A six hour delay caused us to rent a car to drive from Fresno to LA. Once we were on our way and after 3 hours or so, the delay was reduced so that we theoretically could have made connections - but it was too late. We made it driving - but we had to eat the cost of the car rental."
Pros: "See above"
Cons: "See above"
Pros: "Good crew all around"
Cons: "United at LAX is poor customer care. It's newly(and continuing) remodeled design is not well thought out and executed. No accents, color, features or even minimal amenities 2 billion dollar profit and none spent on customer care or comfort"
Pros: "The crew was excellent"
Cons: "The seating space is to small"
Pros: "Absolutely nothing."
Cons: "Getting in so late the rental car offices were closed"
Cons: "No early checkin by email so no opportunity to select seats Ended up with middle seat to Portland Not my favorite"
Pros: "Takeoff and landing were so smooth they were nearly imperceptible."
Cons: "2 suitcases out of 6 came broken, the airline did not accept any claim because they say the type of damage is not covered!!!"
Pros: "It was a codeshare with UA. The only thing missing was Lufthansa's SOLID trans-ocean wifi. Something UA has not invested in."
Pros: "Good service."
Cons: "The website is pretty bad, not user friendly. Took several times for things to take, and was a frustrating experience. Luftansa's website. Not United."
Pros: "Security Video was interesting. Seat was wide and comfortable."
Cons: "Food was tasty, but strange smell was contaminated. Announce was so fast and unclear both English and Japanese. I felt no intention to communicate."
Pros: "8 hour international flight and no leg room but worse was no entertainment... a pathetically small back of seat screen with very limited programming supplemented with access via your iPad... should have been great but no access at all on both legs as you access via unitedwifi which is just not strong enough. Great staff and the rest of the flight was fine"
Pros: "On time takeoff, landing. Smooth flight. Great crew. Good food even in Economy."
Cons: "All was close to perfect."
Pros: "I enjoyed the assistance, the food and the movies"
Cons: "I liked every single bit of my experience."
Cons: "We star boarding 20 min late, after that the airplane was totally full i was separated from my family"
Pros: "Good flight"
Cons: "2 Delays"
Pros: "Was very bad weather conditions and the crew really did well"
Cons: "We bought very cheap tickets, not understanding that we were put at the back and had NO flexibility with the tickets. Treated like ppl with "cheap tickets"."
Pros: "Crew was calm"
Cons: "timing, plane was dirty, wifi was faulty, got hurt because of broken parts near the leg. Cabin had a smoky smell and water leaking from restroom ceiling.Worst of all, I had to land on the runway at Dulles Airport."
Pros: "Great, friendly service Smooth flight"
Pros: "Crew worked hard and were terrific."
Pros: "On time and smooth flight"
Cons: "Crew was horrible. Seat was so tight that it shouldn't be legal!"
Pros: "Even though i wasn't able to choose my own seat I was given a fairly good seat near the front of economy"
Cons: "The entertainment system was lacking compared to the system on the Lufthansa flight from Riyadh. The touch screen wasn't easy to manipulate and the choice of movies wasn't the same. I know it was united coming to Chicago but the actual Lufthansa airline flight exceeded expectations over united by far!"
Pros: "Patient flight crew"
Cons: "Waited for CFO for 20 min past departure time and there were 3 CFO onboard in general seating"
Cons: "Over two hours late leaving"
Pros: "Got upgraded to Economy Plus ... how nice to have some extra legroom on a long flight! LOTS of movie options for the 6 hour flight."
Pros: "Updates on delays came directly to my phone"
Cons: "Updates were not accurate with what was actually happening"
Pros: "Crew were friendly."
Cons: "stuck on a 4 hour flight with a seat where the cushioning is worn out, you would think on a longer flight they could include some in-flight entertainment, but that's an extra $8."
Pros: "Professional flight crew"
Cons: "At security check in I told the agent I could not bend down to take off my shoes. I have 7 ruptured discs in my back. The agent laughed then got angry and told me you put them on this morning you can take them off. I told him I could try if seated. My wife puts my shoes on in the morning because I can't. Another agent then shuffled me to a bench to take off my shoes. The security check point looked make shift I don't think they had the proper equipment to swab my shoes so they took it out on me. completely unacceptable and against federal Ada laws. All of this reflects poorly on the airlines using this terminal. This trip was my first united airlines experience i usually fly delta or jet blue. I will not fly United again and will tell everyone I know to avoid United at all cost."
Pros: "Staff was attentive and kind"
Cons: "No meal, no TV, late departure"
Pros: "Cabin crew were fantastic"
Airlines flying from Rio de Janeiro-Galeao Airport to Auckland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rio de Janeiro-Galeao Airport to Auckland
Masks required on board, masks provided on flights from Rio de Janeiro-Galeao Airport to Auckland
Social distancing seating
Middle seats unavailable to book on flights from Rio de Janeiro-Galeao Airport to Auckland
Testing for antibodies, testing for symptoms for flights from Rio de Janeiro-Galeao Airport to Auckland
Waiving of change fees. Search flexible flights from Rio de Janeiro-Galeao Airport to Auckland