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RNO - ZQN

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Reno (RNO)
Queenstown Intl
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Top airline flying Reno to Queenstown Intl

Scores according to KAYAK customer reviews

7.9
Qantas Airways
Overall score based on 4,873 reviews
8.1
Boarding
7.7
Comfort
8.4
Crew
7.9
Entertainment
7.6
Food
Airline reviews

Cons: "Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get"

Pros: "Aircraft and crew service was excellent. Seats were not too comfortable"
Cons: "More leg room would have been nice for 14+ hours flight"

Pros: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Cons: "Completely satisfied."

Pros: "We were treated very rudely."
Cons: "We were treated very rudely. We should’ve taken another airline"

Pros: "Nothing"
Cons: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"

Pros: "The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand."
Cons: "Passport control in San Francisco took a very long time."

Cons: "We boarded very late, and had no place to wait at the gate (it was locked off) and got no explanation. My headrest broke off midflight. There were no good vegetarian options on the flight, and the entertainment system was very old and hard to see."

Pros: "Everything was great"
Cons: "Slightly more legroom"

Pros: "Food and entertainment were great. Enough space to be comfortable. Crew was nice and attentive."

Pros: "Overall a good flight"
Cons: "Initial checkin/boarding in Perth was quite long and everyone was fairly irritated by the lack of employees working. Wait time for check in was approx 45 min. Automated systems weren’t working."

Pros: "Flight crew was excellent."
Cons: "Boarding was unorganized and confusing."

Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."

Pros: "Very smooth flight."
Cons: "Could use more leg room. When the seat in front of you is reclined it is practically in you face."

Pros: "Landing"
Cons: "There was no entertainment on board. There was provision for iPads in the backs of the seat, but none provided. There were drop down TVs but the audio was not working. Had I known in advance that this would be the case, I would have been able to prepare my own device and headphones."

Pros: "It got me home in one piece safe and sound, what more can you ask for."

Pros: "The variety of television/movies was fantastic."
Cons: "Overall, the crew was rude. Short answers, extremely long delays helping passengers. A different crew in the same flight was so much better! So I know it wasn’t “typical.” They ran out of 2 of the 3 dinner options before serving us. I assumed they would start with our row at breakfast to ensure we got first pick. Nope. Served last once again (and we were in the middle, so why last???)"

Pros: "The crew was very friendly and attentive."

Pros: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Cons: "Entertainment system.took a while to connect to and dropped out a few times."

Pros: "Staff polite and friendly. Entertainment on my ipad with wants content great."

Pros: "Dreamliner plane"

Cons: "Really unnecessary delays."

Pros: "The flight was perfect, good leg space in economy, food was good both breakfast and dinner, even snacks were available during the flight."

Cons: "Flight was delayed"

Pros: "The flight was on time. Crew was pleasant."
Cons: "The food was terrible."

Pros: "Qantas provides a nice welcome when your board domestic flights in Australia like the one we took today between Brisbane and Sydney not just on their international flights. They greet you when you board, don't feel like a number like domestic flights in the USA be it American, Delta, United, or one of the others. They provide free premier movie access, serve a nice warm meal and drink, and make you feel welcomed - Keep up the great work Qantas, you could give the USA airlines lessons on how to treat passengers."

Pros: "Fabulous service and comfortable seats"
Cons: "Not applicable"

Pros: "Overall a comfortable way to travel."
Cons: "For flying business the food was awful; the person sitting next to me actually sent his meal back it was so bad. They had a relatively pedestrian menu, but were unable to deliver. The steak was overcooked and grey throughout, prawn starter was tasteless and bland, and panna cotta was overly sweet and weirdly goopy. The dinner options were so uninspiring that I skipped. I understand that it's airline food - but don't offer it if you can't at least make it slightly acceptable.... The staff was a bit all over the place and slow - it seems like having the flight at capacity was too much for them to handle. The sets in business are really starting to show their age and need a really need a steam clean."

Pros: "Again the staff were great but that’s it for this flight. The rest was a pretty poor experience."
Cons: "I paid extra for a window seat NOT over a wing but given the flight switch was given a window seat with no view (over wing) and no recline (against a bulk head wall). So I paid extra for worse seat to the wrong destination!"

Pros: "love the selection of food and snacks"
Cons: "staff was not at helpful and friendly as i remembered. Seem a little stress and did not want to be there."

Cons: "The discomfort of modern economy flying just overwhelms any positives. Better seats with more room are needed."

Pros: "Helpful service and comfortable seats"
Cons: "Don't choose seats 9 A/B/C as there is a bulkhead and not window in this aisle (Boeing 737-800)"

Pros: "13 hours might seem long but other carriers had longer flight times. Qantas was friendly and efficient. The flight itself was smooth. The B747-400 aircraft, while old, was comfortable. I slept for most of the flight with the help of some melatonin. The entertainment selection was good. The service was good. I would happily fly Qantas again on my next Australian adventure."
Cons: "The headphone connection in my seat was wonky on both flights to and from SFO-SYD. It was the same aircraft."

Pros: "Food was better than expected. Appreciate the multiple snacks in the middle of the flight. Appreciated the 2nd cup of coffee in the morning. The crew serving the food had excellent customer service skills. The movies listed on the website were different than the actual flight. I really wanted to see a couple that weren't available."
Cons: "There wasn't anything that was disappointing that stands out to me."

Pros: "Absolutely wonderful flying experience!!"
Cons: "A little more leg room would have been nice."

Pros: "Friendly staff. Clean and tidy. Fast and reliable. Grand cup of tea too. Would recommend and would fly again. Different Safety demo got my attention."

Pros: "I was really looking forward to flying international on Qantas to NZ, only to find out the flight was actually on American Airlines instead. The plane was dirty, the seats crammed together, and the flight attendants seemed genuinely pissed off to have to serve the passengers. American just doesn't have the level of service or cleanliness for international flights. Avoid this airline if possible."

Cons: "I was surprised that we were flying a different carrier than Emirates"

Pros: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Cons: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"

Pros: "I am blind and travel alone. The special assistance Qantas offers is outstanding. Each crew member I interacted with both on board and on the ground were attentive, respectful, helpful, and just warm and lovely overall."

Pros: "Luckily the flight was only 3 hours"
Cons: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."

Pros: "I arrived in Melbourne 9 hours after I was scheduled to. The flight was severely delayed out of NYC and then I missed my connection out of LA and flew to Sydney instead. I was offered a $20 voucher for food at jfk, and that was it."
Cons: "See above"

Pros: "I enjoyed the entertainment system. Unfortunately, I discovered season 6 of "Game of Thrones" too late to binge the entire season. The crew was friendly-- it was as comfortable as a 16 hour flight in the economy cabin can be."
Cons: "I did not get much sleep-- I was watching movies and TV!"

Pros: "Seats are comfortable and they serve free meals! Entertainment system is excellent when it works though the supplied headphones are not the best."
Cons: "Flight was little late because of a small delay."

Pros: "Staff very friendly"

Cons: "Delays"

Pros: "Staff obliging food excellent on time all good"
Cons: "All good"

Pros: "Good meals, friendly service. Very comfortable"
Cons: "2 hour delay"

Pros: "Entertainment system was good as usual"
Cons: "No food on plane due to issues after extended delay Woke up 4 1/2 hours before flight due to land with a frozen orange juice and a muffin. Too much wind to land and a final vomitus landing. Not the best."

Pros: "Wrote a story published in the Samoa News today"
Cons: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"

Read more about Qantas Airways
COVID-19 information

Safety measures for airlines flying from Reno to Queenstown

Airlines flying from Reno to Queenstown have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Reno to Queenstown

Mandatory masks

Masks required on board, masks provided on flights from Reno to Queenstown

Social distancing seating

Middle seats unavailable to book on flights from Reno to Queenstown

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Reno to Queenstown

Book cheap flights from Reno to Queenstown

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20/2
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Qantas Airways
26h 33m
RNO - ZQN
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29h 26m
ZQN - RNO
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Qantas Airways
28h 23m
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Qantas Airways
29h 26m
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