Cons: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Pros: "A lot of food was served - much more than any flight in the USA"
Pros: "Crew was fantastic! Great seats! Little extras like toothbrush are wonderful!"
Cons: "Can't think of anything"
Pros: "- decent wine, fresh fruit, in-seat entertainment, smooth flight"
Cons: "- audio was buzzy, seats very thin, bathrooms not stocked with paper towels"
Cons: "Bigger seats, more room between the seets."
Pros: "New screens new seats and very modern"
Cons: "Flight delay could’ve been shorter."
Pros: "Crew were lovely. Boarding was quick. Flight landed early."
Cons: "Food was average"
Pros: "Arrived safely"
Cons: "Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great"
Pros: "Crew were great - happy & fun. Seats 19B & C"
Pros: "Almost everything."
Cons: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."
Pros: "The service was really good"
Cons: "My bag was broken when it came off the plane so I wasn’t happy about that."
Pros: "The seats had more room than the bigger planes. We were offered a very nice sandwich for lunch There was cool air pumped around the plane from the moment we boarded"
Cons: "This flight was pleasant, so nothing to worry about."
Pros: "Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing"
Cons: "Delay but stuff happens eh."
Cons: "Seats could be a bit softer"
Pros: "Punctual flight, friendly and helpful crew."
Cons: "The iPads for the entertainment system were cumbersome. Initially they didn't work for the whole cabin and the FAs had to reboot the system. They were also finnicky to operate. Also, needing to stow them for take-off and landing was a bit cumbersome. It would be much better to use the traditional fixed screens."
Cons: "Flight was nearly an hour late leaving."
Pros: "in flight service"
Cons: "website down and couldn’t even checkin online"
Pros: "The service, politeness of staff, the food."
Cons: "The seat for leg was discomfort!"
Cons: "For a flight that takes 14 hours Restroom on an airbus 380 Toilet seats were showing signs of deterioration Seats very uncomfortable, I have flown on the same style of plane with Singapore airlines and didn’t experience the discomfort I had on qantas Food average"
Pros: "Staff were friendly."
Cons: "A tiny pla? A bumpy flight. You should get the heads up about such small planes."
Pros: "Really appreciate the food and entertainment Qantas provides on these mid-haul flights"
Cons: "I left my jacket on the plane and didn't notice until I'd gone through customs (about 20 minutes after leaving the plane). There was NO way to contact Quantas or go back or do anything to get my clothing back. No one at the airport had any suggestions for me. The airport phone that dialed Quantas was only for frequent flyer point inquiries. I have now been trying for a full day (three phone calls with zero helpfulness) to see if anything can be done. I understand that I made the mistake of forgetting my items but the 17 hour flight left me a bit spacey. I am super frustrated."
Pros: "Got us safely to our destination"
Cons: "Seats were far less comfortable and smaller with less legroom than our Qantas qf8 flight"
Pros: "It was the day before Christmas and all the crew were friendly and happy to be at work (of service) from check in to cabin crew. Just lovely thank you."
Cons: "The QF 73 was more than 4 hrs late. The boarding ticket states boarding @16:30, but no one said anything and the PA gave no announcement. The actual boarding did not happen until after 17:00."
Pros: "Price and first experience with Quantas"
Cons: "Didn't get to choose a seat and therefore got middles both ways"
Pros: "Flight was delayed. Entertainment, movies wasn't that great for long haul flight. They could have included more interesting movies."
Cons: "Flight was delayed. Attention by cabin crew was ok. They can be more friendly and approachable. I didn't experience customer care."
Pros: "Helpful service and comfortable seats"
Cons: "Don't choose seats 9 A/B/C as there is a bulkhead and not window in this aisle (Boeing 737-800)"
Pros: "Fantastic service"
Cons: "Boarding gate was like queuing for a sporting event"
Cons: "Seats too closely squashed together Screen faulty towards end of flight Tried unsuccessfully to check in online - did not get an aisle seat which I specifically requested all along"
Pros: "We had comfortable seats and a pleasant flight. Food was good for airline food. Plenty of water and fresh fruit available all through the flight"
Cons: "Wasn't able to complete on line check in."
Pros: "Nothing. The very best parts were still mediocre"
Cons: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"
Pros: "Great business class hard product"
Pros: "Good service, on time"
Cons: "Coffee, not good enough"
Pros: "Overall, one of the best international flying experiences I have ever had."
Cons: "Delayed Boarding and they didn't say anything."
Pros: "Great service. Perfect flight"
Cons: "Entertainment system was not working at my seat"
Pros: "Qantas Launge"
Pros: "So easy to get from international to domestic. Which was such a releif when trying to get home to a family emergency"
Cons: "Entertainment system on our section of the Qantas A330-200 had failed and was not operational for the entire trip. This meant no movies, no music, no safety video or announcements and no flight map for the entire journey of almost 8 hours. Crew were not very responsive to this and it seemed like a low priority vs everything else they were doing. After almost 2 hours and complaingpts from a number of the 24 passengers impacted, they did a "soft and hard reset" of the system which did nothing. Initially crew suggested they had an alternative (Tablets) but subsequently denied this. I felt they had already handed these out and did not hav enough. Having been the very first person to raise this issue (10 mins before the flight was to leave), I felt I should have been offered one, but clearly they did not do so. Altogether pretty disgusted with crew attitude and responsiveness. We also felt the food was of very poor quality too - it was too salty and what should have been crisp was soggy. We will NEVER fly Qantas again (even a code share)."
Pros: "Great service, great food"
Pros: "The in-flight crew were just fantastic. Couldn't fault the service. Nothing seemed to hard. Thanks to all!!"
Cons: "20 minute delay in take-off."
Pros: "The check in process was seamless - we did not queue at all The crew were great and gave us a bottle of bubbles when we landed The food was surprisingly good"
Cons: "The entertainment on board was really disappointing"
Pros: "Luckily the flight was only 3 hours"
Cons: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."
Pros: "Qantus flights were great, really appretiated the extra care they took in ensuring we made our connecting flights after delays and then compensated us for American Airlines stuff up with our luggage."
Pros: "I enjoyed the entertainment system. Unfortunately, I discovered season 6 of "Game of Thrones" too late to binge the entire season. The crew was friendly-- it was as comfortable as a 16 hour flight in the economy cabin can be."
Cons: "I did not get much sleep-- I was watching movies and TV!"
Pros: "All good"
Cons: "Seats. Far too cramped, I am 188cm and cannot sit without being jammed up to the seat in front. This sucks when you are young worse when 60+"