Cons: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Pros: "Assistance with moving through airport due to a disability"
Pros: "A lot of food was served - much more than any flight in the USA"
Pros: "Crew, comfort, snacks"
Cons: "When boarding stick to boarding from back to front, and stick to rows and not a free for all half way through"
Pros: "The tv size, charging station, foot hammock"
Cons: "No delay,"
Pros: "Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly"
Cons: "Helpful and more smiles will be very useful. Upgrade the entertainment will be great."
Pros: "CREW WAS HELPFUL AND OBLIGING."
Cons: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."
Pros: "movie selection was good"
Cons: "air was stale, food was just okay"
Pros: "It's a pleasant experience"
Pros: "Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time"
Cons: "Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!"
Pros: "Almost everything."
Cons: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."
Pros: "The seats had more room than the bigger planes. We were offered a very nice sandwich for lunch There was cool air pumped around the plane from the moment we boarded"
Cons: "This flight was pleasant, so nothing to worry about."
Pros: "What was there to like!"
Cons: "That i couldn't board this flight. Duh!"
Cons: "The seats were much too close together for any comfort. Quite frankly, I booked with Qantas because I heard it was a good airline and comfortable. Riding on AA was NOT comfortable. If I wanted to ride AA, I would have booked them."
Pros: "Consistently good"
Cons: "2,hr delay - weather"
Pros: "The 787 dreamliner does an excellent job flying, with reduced cabin noise."
Cons: "The passengers with a small child behind us were very noisy and bumping/pushing into our seat-backs way too much. The boarding was a bit chaotic. Defining the boarding sequence based on row numbers should help."
Pros: "This flight was pretty roomy since I had a whole row to myself."
Cons: "When I checked in there were 2 employees behind the counter ignoring the line of people dropping off checked bags and 1 employee actually working to take checked bags. This is the third time in a row that this has happened on a Qantas flight for me."
Pros: "The boarding was on time. The crews were great. Food were good."
Cons: "I reserved for a window seat but I still end up in the aisle."
Pros: "Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing"
Cons: "Delay but stuff happens eh."
Pros: "Cabin crew were helpful and updated us on connections in Melbourne (although they wouldn't have needed to do this if the flight hadn't have left late)."
Cons: "Flight was late and this was significant as I had a tight connection in Melbourne. There did not seem to be a good reason it was late as the aircraft was already at Launceston. They just towed it to the gate late! No announcements were made as to the lateness of the flight until the departure time had actually passed."
Pros: "It got me home in one piece safe and sound, what more can you ask for."
Pros: "The staff on the flight was fine."
Cons: "When I went to transfer flight to Perth there was an agent at the security who found that I had a wallet ninja and showed him it just threw it in the trash without asking me what my options were. Had an attitude when I asked what the heck? He was totally rude and ruined my perception of the Qantas staff."
Pros: "Clean, timely, organized, good food, good entertainment, smooth... Aussome! :)"
Cons: "My remote in my arm rest (58D) was a bit broken. While it still worked, the flap was missing some screws to hold it in place. Also, the touch screen oftentimes had issues sensing my finger on the pause button. Overall it did not hinder me from enjoying the entertainment services provided."
Cons: "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."
Pros: "Although we were seated in economy and legroom would be tight, we had a truly great flight. The staff are all sweet, smiling, considerate and helpful. The snacks kept coming and the meals were delicious! We’re were treated so nicely, I hope to always travel on Qantas to visit my grandkids. My last United flight wasn’t even close to being comparable. In fact, I dreaded the thought of the long flight but Qantas has changed my view and now I have NO reservations when contemplating future visits."
Cons: "My husband is a lacto ova vegetarian. If I checked that, then he wouldn’t have been able to pre-order the delicious vegetarian bechamel lasagne. He would’ve received a meal specifically designed for him. Best way to order next time in order to get the pre-ordered dinner/lunch and then the lacto ova for the breakfast?"
Pros: "Really appreciate the food and entertainment Qantas provides on these mid-haul flights"
Pros: "Got us safely to our destination"
Cons: "Seats were far less comfortable and smaller with less legroom than our Qantas qf8 flight"
Pros: "Roomy, boarding was efficient, clean"
Cons: "some crew member favoring, service attitude"
Pros: "The crew was very helpful and friendly. The food was plentiful and mostly delicious. Every attempt was made to make the trip as comfortable as possible."
Cons: "The economy Seating area is very small for such a long trip."
Cons: "Flight was late boarding at LAX and at Sydney had to be bused to terminal which was slow. Otherwise all was great."
Pros: "Not to much turbulence"
Cons: "Mainly the lack of leg space"
Pros: "Unfortunately I didn't get to travel, yet I paid $625! What a load of sh!& How is this legal? Sorry I wasn't able to understand 100% of what I read, and was naive to think that your company wasn't profiting off of deceiving customers. It's ridiculous to make someone read through 3 different "terms and conditions" and expect them to check all of the policies of the airline before they commit to the reservation. The wording also doesn't read easy and requires an attorney to read through. This is a scam."
Cons: "I would like to know who is telling me the truth regarding why i $500 was taken from my refund when I was forced to cancel my flight due to not getting my visa. I think it's interesting that as I typed this, as soon as I typed justfly.com or kayak.com, a window popped up encouraging me to write my comment in feedback, not here, yet when I wrote kiwi.com or priceline.com, nothing popped up. This just confirms that there are many people out there that believe they were deceived by these two companies and it's unfortunate that Qantas is looking just as guilty of cheating people out of their hard EARNED money."
Pros: "In flight crew"
Cons: "Disregard for chosen seats and unwillingness to reinstate them."
Pros: "Helpful service and comfortable seats"
Cons: "Don't choose seats 9 A/B/C as there is a bulkhead and not window in this aisle (Boeing 737-800)"
Pros: "Nothing. The very best parts were still mediocre"
Cons: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"
Pros: "I was accommodated excellently as I required wheelchair access and ease and comfort as I was recovering from major surgery. The return seating in upper level was most appreciated . A big thanks to the cabin crew especially Oscar."
Cons: "When I originally had to call to organise seating requirements and wheelchair access, I was in hold for 1.5 hours before I spoke to someone ."
Pros: "Chargers in all the seats, great movies, great food."
Pros: "Once on the plane, the seats, meals and service was great"
Cons: "The lounge was horrible. Crowded, lack of choice for food and drink. Not even crisps available, just stodgy white bread sandwiches and some deep fried (frozen) samosas. Nothing in any way healthy, nothing meat free. The service was however a very high standard, but the staff only had what they had to work with. This flight is always full, so I don't understand why Qantas does not fix this problem."
Pros: "Crew wa very pleasant and willing to help"
Cons: "Old plane, food was average, luggage wasn't sent first as it usually is for business class and had to wait forever to pick it up"
Cons: "My headphone jack did not work so i could not watch anything on the TV for the entire flight"
Pros: "Everything. No complains"
Cons: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"
Pros: "The service was very friendly, proactive and helpful. Got to fly in an A380 and I got a whole row to myself. the cabin crew were extremely attentive."
Cons: "The menu said we would get a weiss bar (amazingly delicious mango ice cream) on the menu and we didn't get one!"
Pros: "The on board staff were fantastic, very personable, helpful and friendly."
Cons: "Flight was delayed 2 hr 30 min because of catering issues. Because of that only one hot meal for 14 hr flight. Diabetic food was the worst I ever had. My prepaid seat for extra $35 AUD wasn't available. The seat was uncomfortable and the pillow was huge - I had to put it on a floor. I am surprised why Qantas is rated #9 among best airlines for 2016. I will try to avoid Qantas in the gorier."
Pros: "Crew very friendly"
Cons: "Departure 50mins late, arrival 10mins late then wait 45mins for bags to arrive ... not good enough"
Cons: "Delayed Boarding and they didn't say anything."
Pros: "Surprised they served breakfast on short haul flight. Check in easy."
Pros: "Better than expected selection of movies"
Cons: "Food was terrible and crew service was average Dinner - chicken salad that was soggy and barely edible and a bread roll, no butter and nothing else. Food was better on Bangkok Air 1 hour flight. Breakfast, a pastry in a box and a muffin on a serviette. No fruit or yogurt ... nothing else. awful Couple of times crew were rude to other passengers (not myself) but generally were not as happy, helpful as previous Qantas flights Smaller plane with less seatroom than my Emirates flight in the other direction"
Pros: "I have a nut allergy and there are no nut free meal options to select prior to my flight. Worse still the attendants didn't bother to check the meal ingredients, something that was offered to me by the budget airline Fly Dubai."
Pros: "Nice flight. I like how much water they offered and the food was the best I have ever had on a flight."