EWR - ZQN
Find cheap flights from Newark Liberty Airport to Queenstown
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1 adult
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Sat 29/4
Sat 6/5
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Scores according to KAYAK customer reviews8.4
Air New ZealandOverall score based on 2835 reviews
8.6Boarding
8.3Comfort
8.9Crew
8.5Entertainment
8.1Food
Airline reviews
No refunds for flights that I could not take due to Covid restrictions
No refunds for flights that I could not take due to Covid restrictions
Pros: "Comfortable seats."
Pros: "Hasn’t occurred yet"
Cons: "Hasn’t occurred yet"
Pros: "Well coordinated loading of plane. Good food service. Well informed.."
Cons: "Nothing.."
Pros: ":)"
Pros: "The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight."
Pros: "Everything"
Cons: "I can’t be more demanding. Everything on the flight were good."
Pros: "I was disappointed that Air New Zealand charges US15 to reserve specific seats. For our party of 3, that would be US90 RT so I didn't do it. But at the gate I asked for window seats and the attendant gave us excellent seats at the front of the plane."
Cons: "No issues that caused us any problems."
Pros: "Seat was comfortable (exit row) for a commuter jet."
Cons: "Terrible customer service."
Pros: "The crew were all very attentive."
Pros: "Outstanding crew -- attentive but not overbearing. Very pleasant for a 14-hour flight."
Pros: "Very friendly flight attendants"
Pros: "Everything. Best service and great seat room."
Cons: "Constant threats about weight of carryons & then didn’t check or weigh anything"
Pros: "Baggage made it all the way to Queenstown from Perth"
Cons: "Check -in staff said that there were no seats available in emergency exit rows so put us in the row in front. We couldn't recline and thete were several seats empty in the emergency exit row behind us."
Pros: "Comfortable seats"
Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Pros: "Nice flight"
Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"
Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."
Pros: "I never doubt Air NZ , overall Ok ."
Cons: "this flight bit noisy, and felt dirty toilet ..anyway,,, I Like Air NZ .Hope good next time"
Pros: "The airport was great! Very easy access, fast check in and security. Loved the LOTR theme. Uneventful and beautiful flight."
Cons: "Everything was great"
Pros: "Air New Zealand was great, plane comfortable and the crew very nice"
Cons: "$120 to check my 12kg bag! I was outraged! Was sold a ticket that included nothing but a seat and virgin and air new Zealand were not helpful. Kayak should have been more transparent about this exhorbitant fee! I plan to raise a stink when I get back to the states. Was shocked and had no other choose but to pay!"
Pros: "same as above"
Cons: "unalbe to select seats so we were spread out"
Pros: "Quick boarding"
Cons: "Delayed for about one hour."
Pros: "Punctuality. Confortable plane."
Pros: "Skycouch a MUST for long haul flights."
Pros: "Friendly and helpful staff"
Cons: "No WiFi or outlets on aircraft"
Pros: "I was very impressed with the older Japanese attendant’s attitude in helping everyone onboard. A family sitting 2 seats in front moved around a lot while putting their baby and toddler to sleep for the night flight. The attendant discreetly gave those of us earplugs and eye masks to help us shut out the noise. Also, her smile and pleasant attitude made it an enjoyable flight."
Cons: "When I checked in online, I had to pay extra to get an aisle seat."
Pros: "Was a huge help when my connecting flights didn’t link up due to flight delay, I was so stressed but every single person with air nz helped to make it as easy as possible and were so friendly!"
Cons: "Nothing at all!"
Pros: "friendly staff, ease of boarding"
Pros: "I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area."
Cons: "I can't complain about anything with Air New Zealand....I loved each flight with them."
Pros: "The customer service was great when I missed my flight."
Cons: "It was difficult to have a shorty layover and transfer from Auckland to Queenstown. I missed my flight."
Pros: "Crew was very nice. Allowed us to change seats within our section for more comfort. Good food. Loves the USB outlet at our seats."
Cons: "Friendly and efficient"
Pros: "Great choice of entertainment, crew was very fun! Food was good. Nice leg room at my seat. Carry-on compartments are very high in these planes, great for tall people, one can actually stand without hitting the head."
Cons: "I could not select my seat (for free) at booking. Later I could not checkin via internet on my mobile, I needed the APP but couldn't download it (not enough battery at the time), consequently I had to take seat given at checkin at airport but attendant kindly found me a seat that was best in what was left on a fully booked plane."
Pros: "The pilot would tell us as we were flying over different mountains, regions etc, and the flight was not at all crowded, and there is so much more seat space than on any domestic American flight I’ve ever flown!"
Cons: "They charged 60NZD for one small checked bag! And then I misunderstood the policy on lithium batteries and switched my power banks from carry-on to checked bag and they confiscated them. So there goes that."
Pros: "The people and the service were top notch. I fly on numerous carriers and overall AirNZ has been my favorite, hands down, primarily because of the helpful kind friendly staff."
Cons: "Disembarking down onto the tarmac, and being made to stand out there for about 5 minutes (supposedly for safety's sake) while another plane was being pushed out from the next gate, all the while breathing in the choking nauseating jet exhaust fumes while our own plane was idling."
Cons: "I double booked the flight on Nov 27 to Sydney from Queenstown through Kayak while I had another flight booked on the same date to Christchurch from Auckland for the same 2 people and Kayak did not warn me that I had already booked the flight on the 27th. It was my fault but I would appreciate if Kayak warned me. Otherwise all is good. Thanks"
Pros: "Everything"
Pros: "Can't say enough about how good the experience was. It felt like business class, except the seat doesn't transform into a flat bad. Service, meals, amenities, washrooms, etc. were amazing. Also, the flight times AKL-YVR and YVR-AKL are so civilized! You leave each city around dinner time, you dine, you watch a movie, sleep as much as you want, have breakfast, and then it's time to land! Way better than other options that leave at odd times."
Cons: "I can't think of anything to improve. NZ really rocked the flight and the Premium Economy product."
Pros: "Everything! It's Air NZ!"
Cons: "Nothing!"
Cons: "The staff asked for my return ticket to the U.S. I told them I have a round trip ticket from and to Japan. I have to show them my U. S. Navy identification card otherwise Air New Zealand would not have processed my boarding pass ticket. Air New Zealand discriminates."
Pros: "Air NZ are great. Kayak are not,"
Cons: "I couldn’t tell about the food and entertainment because even after several call to Kayak trying to upgrade to a flight where food and entertainment were included because it said “no meal service” on my itinerary I was assured they were included and what do you know. They weren’t. I will never be using Kayak again. Very poor serve from people I phoned. They did no know what they were doing."
Pros: "Queenstown/Christchurch: quick and easy. Air New Zealand does a good job."
Cons: "All g."
Pros: "Flight was on time, airplane was clean, flight attendants friendly and attentive. Very pleasant flying experience"
Pros: "entertainment, cleanliness, comfort"
Cons: "seats go far back in front of your face"
Pros: "Everything"
Cons: "Someone sitting in my seat already!"
Cons: "Having to pick up our bags and going through customs was horrible and stressful. Bags coming off the flight last made the customs line very long, after going through customs couldn't find where to check our bags on to Queenstown, finally found the the automatic check-in, too late only one person to help. So late had to walk to the domestic terimal, in a hurry. Finally found the check-in, checked all 3 bags, arrived in Queenstown, only two came in."
Cons: "We were booked on a 7 a.m. flight Wednesday morning. We arrived from Syndney the night before and wanted to make sure we were set for the early morning flight so went to an Air NZ information desk to get boarding pass. The agent printed out an e-ticket and said we were good to go. We arrived an hour and a half early to the gate, with our carry on bags as we have done all over the world. We heard an announcement about bags needing to be checked and assumed ours would be gate checked if needed (as anywhere else in the world). The gate agent didn't arrive til 20 minutes before the flight and told us we DIDN'T have a boarding pass and needed to return to the ticket agent and check our bags. By the time we ran back to the ticket agent we were told it was too late to check our bags. We had to pay $100 more a piece to fly LATER through Christ Church. We were on our way to meet our kids for vacation and ended up losing a day and $200 additional dollars because we were given inaccurate information by the Air New Zealand info desk."
Pros: "Brought me to liberty. The Kingdom of Thailand. Great Airline. Reasonable Price. Excellent treatment at Dubai international airport. TSA was also good at Liberty International Airport."
Cons: "Long boarding lines at Liberty International Airport."
Pros: "Plane was modern and more comfortable than most"
Cons: "I do understand that it was an overnight flight but the crew came around only during meals and at no other time did they check on us. I hit the call button and nobody came - call button just went off. I was in the middle next to a sleeping passenger and could not get up."
Pros: "Crew was amazing."
Cons: "Seats were a little narrow and could use new cushions."
Pros: "Food was great."
Cons: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Pros: "The food was good. The crew was very accommodating."
Cons: ".If the seats recline to just a little bit more"
Pros: "The crew was great and the dinner was really good!"
Cons: "Breakfast could have been better and the seat was pretty uncomfortable"
Pros: "Entertainment was awesome. Lots of new movies"
Cons: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."
Pros: "Flight was quicker than expected"
Cons: "Food and the attendants"
Pros: "The crew was fantastic. The food was good for airline food."
Cons: "The seats were narrow and seemed a bit smaller than usual."
Pros: "Crew was amazing"
Cons: "I did not get vegetarian food. And when i book that ticket i didn't get the option of food selection..."
Pros: "The in-flight entertainment is quite good. Getting on the plane was a fine experience. The flight itself went smoothly."
Cons: "Boarding either didn’t announce my zone or didn’t do it clearly enough. The meal service was decent but I don’t think the crew came by with tea or coffee much. The seats were narrower than I recall from previous emirates flights. Information on connections were said to have been updated in the entertainment system, but were not updated in actual fact."
Pros: "They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever."
Cons: "Nothing negative about this flight."
Pros: "Food excellent, seating room to tight"
Cons: "Service in general, bad"
Pros: "Neat and clean. People at Newark airport"
Cons: "Service of air host. Attitude of people at Dubai airport"
Pros: "Service was excelleny"
Cons: "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."
Pros: "I loved the entertainment choices and the food wasn’t bad"
Cons: "The crew wasn’t exactly friendly. They seemed really tired and as if they couldn’t be bothered with us."
Pros: "I like thec customer service. Very accommodating"
Pros: "Crew was fantastic!! Definitely will travel with Emirates again!!"
Cons: "Seats a bit uncomfortable but I know nothing can be done about that, so everything else was great."
Pros: "Flight attendants were very friendly and helpful."
Pros: "Friendly crew"
Cons: "I would like better quality in food"
Pros: "Very welcoming. Coach made comfortable. Excellent movie selection"
Pros: "pleasant staff excellent movie selection decent food"
Pros: "The cabin, the variety of beverages and the time of the trip"
Cons: "Perhaps the strange breakfast and the TVs quality"
Pros: "Great staff, great food, great entertainment, best possible international economy experience"
Cons: "Boarding process could have been a touch more organized, but not significant"
Pros: "The price."
Cons: "Legroom entertainment show selection remote control {very poor} Food"
Cons: "We landed in Dubabi from Athens a bit late. We were taken by a bus from the plane to the terminal which took 15 minutes. That lefte us about 30 mins before the gate closed From where we were dropped off we walked for about 15 minutes but were nowhere near our gate. We asked Emirates employees to give us a ride in the golf cars. But they all refused, until one had pity on us and gave us a ride. We reached the gate a couple of minutes before the gate closed. When we arrive in Kolkata we were told that out luggage hadn't arrived. They reached our luggage to our Kolkata home a 11:30 pm. What a nightmare. Never again on Emirates."
Pros: "The boarding was efficient."
Cons: "There were no vegetarian or vegan food options. The flight was crowded and uncomfortable."
Pros: "Safety video was cool. Even in Arabic! The amenities were lovely — headphones, entertainment choices, bag with toothbrush, slippersox, etc. They elevated economy well above (the usual) steerage."
Cons: "Not having options beyond the menu; it wasn't clear where to ask for a vegetarian meal. The battle of carry-on v. coat storage is unseemly."
Cons: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"
Pros: "Best entertainment system."
Cons: "Wifi didn't work. Seats could be more comfortable."
Cons: "seats are way too narrow for such a long trip."
Pros: "Staff was excellent. Food good. Great choice of movies."
Cons: "Bigger and more comfortable seats."
Pros: "Friendly staff and on time schedule"
Cons: "Tight leg room"
Pros: "Everyone was nice and attentive nice meals"
Cons: "The crew was welcoming and helpful. The plane was clean.... the food was pretty good."
Pros: "Crew was extremely accommodating and friendly."
Cons: "Too cramped- very uncomfortable."
Pros: "Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!"
Cons: "My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol"
Pros: "One of the better experiences I've had on a plane"
Pros: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Cons: "A little confused with the max weight of baggage. Website was not so specific."
Cons: "I didn't like the food after I hate the fish with rice I got sick sweating cold!!terrible experience!!"
Pros: "Every thing"
Pros: "Food was great"
Pros: "Everything. The service, food, entertainment. This airline is phenomenal!"
Cons: "Too nosiness to hear movie"
Cons: "All was great"
Pros: "Leg room, seats reclining, kids movie selection."
Cons: "Food was horrific. Kids meal was just not Edible and smelled bad. By the time cabin crew reached our section there was no food selection. Bathrooms deteriorated through the flight and were not cleaned through a 10 hr flight. Paper towels and toilet toilet paper ran out two thirds of the way into the red-eye flight and bathrooms became non useable in the morning. Crew requires more training in upkeep of airplane on long-haul flights."
Pros: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Cons: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"
Pros: "Nice crew"
Cons: "Not enough space to sleep .. ppl infront put their chairs ally's the way back n I could barely move"
Cons: "Qantas need to improve thier overall customer service"
Pros: "Nothing"
Cons: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"
Pros: "Very friendly crew, and super comfy flat bed in business class."
Cons: "On this occasion, Qantas delivered the goods!"
Pros: "Great entertainment, food, and crew."
Pros: "The crew was spectacular. Could not have been more friendly and helpful. Went out of their way to provide great service. The food was great, especially the breakfast!"
Cons: "The coach seats were wide enough, but a couple of more inches leg room would have been better."
Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."
Pros: "The view"
Cons: "Poor food and no choice, only given tofu noodles! The general appearance of the plane was dated and worn, needs a refit. It felt more like a cheap budget airline not ‘the spirit of australia’ as branded. The touch screen was so bad that you forced the persons head in front to move when you pressed the screen."
Pros: "The boarding was on time. The crews were great. Food were good."
Cons: "I reserved for a window seat but I still end up in the aisle."
Cons: "Long delay for the flight"
Pros: "Overall feel of the flight. The focus in safety"
Cons: "The flight was delayed for 3.5 hours. Limited selection of movied"
Pros: "The variety of television/movies was fantastic."
Cons: "Overall, the crew was rude. Short answers, extremely long delays helping passengers. A different crew in the same flight was so much better! So I know it wasn’t “typical.” They ran out of 2 of the 3 dinner options before serving us. I assumed they would start with our row at breakfast to ensure we got first pick. Nope. Served last once again (and we were in the middle, so why last???)"
Pros: "food was good, great entertainment, crew very attentive"
Cons: "everything was good"
Cons: "Flight was nearly an hour late leaving."
Cons: "1. Food option ran out quickly 2. The row I was sitting in had limited leg room (61)"
Pros: "Crew were generally friendly."
Cons: "Food was appalling. Told I had no choice and then what I got was inedible. Wine selection very small also. Two toilets for all of Business Class - always busy, super small and really substandard."
Pros: "For a coach flight it was pretty standard. I did feel the penne pasta that I had for dinner was a little lacking. Breakfast was good."
Cons: "Legroom seems to be getting less and less."
Pros: "Crews in flight are friendly Meals are decent Movie collection in flight are plenty"
Cons: "Can't check in via mobile app nor kiosk in airport Still using 747. The plane could be made in 70s? 80s?"
Pros: "Vegetarian food was good!"
Cons: "Really unnecessary delays."
Pros: "Easy to check in on the app. The Qantas crew as usual are friendly and helpful, and entertainment is pretty good."
Cons: "Unfortunately we picked the seats by the toilet, which made sleeping an issue. The space between the seats is quite cramped, very hard to get comfortable for a rest."
Pros: "Overall the flight was lovely. Flight crew was wonderful and I can’t say enough good things."
Pros: "Thank you Qantas I enjoyed the flight, the service was excellent. Cabin crews were friendly. Overall excellent."
Cons: "There is nothing that I dislike."
Pros: "Roomy, boarding was efficient, clean"
Cons: "some crew member favoring, service attitude"
Pros: "Overall it was an excellent flight, delicious food, wonderful crew and flight mainly smooth."
Cons: "To get to the gate for boarding was like going from Terminal 2 to Terminal 7 too far for many people to walk and to eventually find when you are not familiar with the airport, thought for a minute Qantas had not paid their airport duties."
Pros: "Nothing"
Cons: "Delayed flight without any explanation. Unable to check in on phone. Checking into this flight at the airport took over 2 hours. Hated everything."
Pros: "Business class seats are private and allow for lay flat sleeping"
Pros: "No issues, quick and friendly."
Cons: "N/A"
Pros: "Attentive staff with great food. Only issue is seats in economy are a bit cramped."
Cons: "Seats a bit cramped in economy."
Pros: "Appreciate the leg room. I had a kit from business which included earplugs. Very grateful for them as there was a screaming baby nearby. Last time I could PE it was a different kit and had no buds. Staff were very friendly and excellent service all round."
Cons: "Food is not so good in Premium. Really notice the difference after flying Business, but I also heard Q recently changed provider. Pasta was bland, overcooked, uninspiring. Muesli tasted very sugary, like it was made with brown sugar. Not as healthy as the biz class meals."
Pros: "Staff were friendly."
Cons: "The plan was older and the seats were uncomfortable and cramped compared to other long haul flights I've been on. I paid extra to fly with Qantas because it's usually a better experience but this was poor compared to past flights. My tray table was broken and kept falling down. My boyfriend had a lot of technical issues with his TV. Boarding was done poorly as it was a bit of a free for all. And the food was very bad."
Pros: "The Qantas staff in both LAX and MEL were polite, helpful, and professional. No problems checking in, online or at the airport. Flights were punctual and aside from major delays, went as planned. The kindness and responsiveness of the crew made the flight more bearable. What can I say? Everything went very smoothly. To me, a sign of competent management and good work ethic among Qantas employees. Very impressed. Good job Aussies!"
Cons: "Bathrooms were disgusting, plane was dirty"
Pros: "Short flight . It's ok"
Cons: "Seat"
Pros: "Qantas accommodated our 22 month old by providing us a seat in the middle, vacant. This was amazing and thoroughly appreciated."
Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Pros: "Thanks Qantas staff members. You all rock! I was seated next to a sick passager and I spoke to crew members from LA to Sydney. They were so understanding and told me to find an empty isle seat like I wanted!! They made my flight to Australia so comfortable! My veggies meals were all on time! Great experience with staff in domestic flights too!!. Flight from Gold Coast to Sydney was excellent. Great service, indeed !!!"
Cons: "N/a"
Cons: "Lack of ipads for inflight entertainment"
Pros: "Absolutely wonderful flying experience!!"
Cons: "A little more leg room would have been nice."
Pros: "Everything. No complains"
Cons: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"
Pros: "Complimentary healthy food, iPads, smiling staff"
Pros: "Crew was reasonably friendly."
Cons: "Lack of space made it impossible to sleep. Aisle was dangerously dark. Would not surprise me if people experience falls. I know there is a trade off between sleep-friendly darkness and safety for those walking in the cabin. I think you err too much on the side of darkness"
Pros: "Great selection of movies, i liked that the economy cabin at the back of the top floor of the a380 was more personal than a larger economy cabin. Crew were happy to serve me drinks throughout the flight after the halfway point when i started drinking"
Cons: "I would love love love to see airlines recycling the majority of the waste generated during flight..."
Pros: "Great selection of entertainment. Good pillows."
Cons: "I had a flight Auckland-London, booked through Emirates but operated by Qantas. The flight got to London with a delay of 2 hours 20 min, because they made us wait 2 hours 20 min more than planned in Dubai, where incidentally all the other Emirates flights had no delay, only our Qantas one. This made me lose my next flight (to Luxembourg) and have to pay for a new flight and stay that night in London. Since I had booked them separately, no one helped or offered any compensation."
Cons: "I was surprised that we were flying a different carrier than Emirates"
Pros: "It was nice that the flight was not full and we were able to stretch out in neighbouring seats. It was nice that the lights were left low for longer than a night's sleep, as not everyone wants to sleep at the same time on such a long flight."
Cons: "The food service was slow, and refills were not offered as has been the case on many other trans Pacific flights I have been on. Also we did not receive the mid flight snack that was listed on the menu. The meals themselves were not as tasty, varied, nor as filling as those on Fiji Airways and United Airlines. My dinner had only pasta with sauce in the container, with no other vegetable offered. I was still hungry after eating my breakfast, and I was only offered tea, when I expected both a choice of juice and tea."
Pros: "crew was very nice and helpful"
Cons: "seats are somewhat uncomfortable."
Cons: "tv monitor didn't work well."
Cons: "Flight was delayed by 30 minutes."
Cons: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"
Pros: "Received official flight delayed notice by email. New takeoff time 9:00 AM....Actual closer to 9:30. Caused by waiting for flight QF11 from Sydney and mechanical issues or something else which caused JFK passengers from another flight to be put aboard QF11 continuation to JFK. Turbulent air most of the way to JFK, no fault of Qantas. However pilot made no effort to avoid it or was not allowed to go to another flight level. In any event no communication from Capt. Food was mediocre at best. Cabin crew was getting beaten up by turbulence. They did the best they could. Arm rest USB power receptacle broke and headphone jack faulty (60C)."
Cons: "Muy puntual"
Pros: "the crew was amazing. Seats needs to be more comfortable."
Cons: "seat needs to be more comfortable."
Pros: "Crew and pilot were great."
Cons: "The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat."
Pros: "I was very appreciative that the cabin crew went through the cabin prior to take off to check that everyone was wearing a mask properly (covering mouth AND nose). I flew United a few weeks ago and had to politely ask the person next to me both on return and departing flight to make sure the mask covered thier nose. A lot of people in the cabin weren't wearing masks properly and the crew didn't seem to care."
Cons: "there was no social distancing"
Pros: "Everything was amazing"
Cons: "More snack options"
Pros: "Nothing. It’s a terrible airline. Seriously, don’t book with them unless you’re desperate or you want to have an anxiety attack."
Cons: "American isn’t my preferred airline for obvious reasons (delays, notoriously bad service, old planes, and a lack of amenities like WiFi and tv’s), but now I’ll never spend my money with them again. They took me off an already delayed flight after I’d already boarded to examine my smart bag. I know that lithium batteries can’t be taken in the underbelly of the plane and I knew my bag would likely be checked at the gate (why I removed the battery and left it at home in the first place). When they asked me if I had a lithium battery in my bag I said “no.” They then gate checked the bag and allowed me on the plane. After everyone had been boarded (half an hour after we’d been scheduled to take off) they then called my name out on the speaker. I had to then de-board the plane and re-explain to staff that there was no lithium battery in my bag. The staff didn’t believe me citing the infallible logic: “there are ports so there’s a battery.” I told them again and again that the battery had been removed and the charging ports—while there—were inert as they weren’t attached to the battery. STILL, I had to remove all of my clothes from the bag, and open every single compartment (of which there were many) for them to allow me to get back onto the plane. They were telling me that they might have to “rebook the flight” if my bag couldn’t get on. I don’t think I need to explain how agitated/terrified that made me."
Pros: "The crew was really good. The flight had no issues. I was pleased."
Pros: "I pay $30 more for my bags"
Cons: "I pay $30 more for my bags,"
Cons: "Phoenix airport is horrible for on time departures. Always."
Cons: "Nice crew. Nice flight. Wish there was a bit more legroom"
Pros: "Great first class cabin crew."
Cons: "My flight time was changed because the crew was not on time. Then it was changed back after everyone had already made accommodations for their connections, me included."
Cons: "I was annoyed when I was told I would have to check my carry on because there was no more room in the overhead compartments. Then as I was walking down the aisle to get to my seat I saw a lot of room in the overheads."
Cons: "Service was excellent"
Cons: "Everything"
Pros: "Flight left on time. Pilot had a sense of humor."
Cons: "Entertainment seemed canned"
Pros: "I like that I made it home alive."
Cons: "Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use."
Pros: "No need to drive from OKC!!!"
Pros: "nothing"
Cons: "Flight crew was an hour late to the flight, whereas customers were waiting for far longer than that."
Pros: "Fast and easy service"
Cons: "In 2 weeks, my husband and I had 4 flights with American and none of them went as planned. We endured flight cancellation, incomplete rebooking with another airline, rude customer service agents, multiple flight delays as well as multiple day lost luggage. Finally, it cost $2K more to get to my destination. Obviously not flying American again."
Pros: "Entertainment streaming was decent."
Pros: "Staff very professional, everything else went as planned. That's all one needs."
Cons: "We had a hard time hearing (clarity of speech) announcements over the intercom at the gate & on the plains (specially when the captain spoke). Nothing life threatening, but wouldn't want to miss something important."
Pros: "Got me to where I'm going safely. Crew was nice."
Cons: "Flying is painful"
Pros: "Not much"
Cons: "The cabin was very warm and almost unbearable. The flight attendant for the first class section was very rude."
Pros: "The flight left on time - I do appreciate that."
Cons: "We were forced to check our Uppababy Vista stroller at EWR departures that we hoped to check at the gate. Needless to say this made it difficult to get our toddler through security. At baggage claim only half our stroller was there - they had disconnected the seat from the wheels. Luckily we spotted what looked like a similar frame to ours at the gate when we landed. It then took another forty minutes for the baggage claim office person to go through security, to the arrival gate and back to baggage claim."
Cons: "No personal space or legroom. Uncomfortable seats."
Pros: "Nothing"
Cons: "Flight delayed but the airline "autorouted" off my flight without informing me. I ran across the airport in Charlotte with my 2 small kids to find my original flight still there and I was kicked off of it. Irate and beyond bothered I got nothing but I'm sorry and you can get another flight in over an hour. So my small children and I will not arrive beyond dinner and bedtime. Unacceptable."
Pros: "Great attendants. Easy ride. Easy take off, easy landing."
Cons: "We departed late due to something going on in the runway. No free wifi option."
Pros: "Friendliness of flight crew; entertainment choices."
Cons: "Food was poor for first class."
Pros: "Crew was very professional"
Cons: "My flight was delayed 5 hours"
Pros: "The flight arrived early which was nice. But that's the only good thing about this flight."
Cons: "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."
Pros: "3 hrs delay Small plaine No entertainment"
Pros: "Priority boarding provided by my credit card"
Pros: "The staff was completely nice (except when I was trying to rebook my ticket and I felt like there was no understanding of what I was going through)."
Cons: "There was a strange situation outside of LGA wherein I sat in a car for nearly an hour once already at the airport. I don't know what was going on but we were trapped there and it caused me to miss my flight. There were no other flight out and I ended up having to book an entirely new ticket. I believe that LGA or American Airlines should refund my expenses, because otherwise it makes me not want to ever go through either again."
Pros: "On time departure and early arrival."
Cons: "No meal. Only a bag of pretzels and one drink. Even half a sandwich would have been acceptable."
Cons: "Everything was ok"
Pros: "Stewardesses tried to make up for disastrous management mistakes. One customer service rep was helpful when Kiosk refused to give me boarding pass or seat assignment or pay for baggage check--ALL USING MY AMERICAN AIRLINES ADVANTAGE MASTERCARD!"
Cons: "Change of airports from EWR-Oak to JFK/SFO after I had printed boarding passes. Got call from AA but when I picked up, no one was on the line. Equipment prob, they said. I think it was two half full planes and they screwed the EWR passengers. Manhattan was in gridlock because of UN session. I discovered change when I arrived to check luggage curbside at EWR. 3 hours of stop and go traffic to get there. See other box re kiosk problems. Boarding pass didn't have my TSA FTN so had to go back. Could not check luggage curbside. Got seat in last row when I noticed boarding pass had no seat assignment. They lost my luggage at SFO. There's more, but..."
Cons: "The exit row seats were very confining g..way to narrow due to type of seat used..had the tray in the arm"
Pros: "On time"
Cons: "N/a"
Cons: "3 hrs on tarmac then weather canceled flight then hoax shutdown JFK"
Pros: "The flight had a 3+hour delay leaving New York and the connecting flight from Phoenix had another hour delay. The customer service rep on the phone did her best to help me but there was no way for me to get to my destination on time (I had given myself a 2.5 hour cushion."
Cons: "Over 4 hours of delays made me miss my best friend's wedding rehearsal dinner-- and i was the best man. Completely unacceptable."
Pros: "every thing is okay other than the delay."
Cons: "delay in departure for 2 hrs"
Pros: "i was delayed first for 2 and a half hours in newark which changed to 4 hours and were told because of refueling. which made me miss my connecting flight in phoenix. then the new flight i was put on in phoenix i was rushed onto the plane only to sit and wait on it for another 2 hour before taking off. terrible experience"
Pros: "On time"
Cons: "1 hour on the runway for a 1 hour flight"
Pros: "No lines at checkpoints..on time departure and arrival!"
Cons: "The boarding calls seem excessive. So many specialty groups! Military in uniforms, people with this or that credit card, people in this or that club."
Cons: "Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!"
Pros: "Very organized"
Cons: "No issues, I found value for the amount I paid for my flight"
Cons: "More water, drinks. The food was absolutely horrible."
Cons: "More leg room and more shoulder room."
Pros: "Very courteous crew!"
Cons: "Food, entertainment, cleanliness"
Pros: "The crew was quite nice"
Cons: "Newark airport terminal C is totally a mess"
Pros: "We landed 45 minutes early!"
Pros: "Seat was comfortable but paid up for extra leg room"
Cons: "I was in business class and was terrible The airplane too old , so expensive for that? Can’t believe it..."
Pros: "The crew was awesome! Best flight I've ever had."
Cons: "Crazy cold all flight long, made me even waking up. They should have served gloves and hats."
Pros: "No entertainment. Not working No internet. Crewfelt like they were forced to be “nice”."
Pros: "Almost everything was great!"
Cons: "The internet service barely worked and I will be seeking a refund"
Pros: "Staff was friendly and helpful."
Cons: "Still have not left."
Pros: "They were very kind to my very tired toddler for a late night flight."
Cons: "The itinerary printed out that I was traveling Lufthansa so my nephew left me off at Terminal B; but after trying to print out my boarding pass unsuccessfully, the supervisor said that I was booked on United which is at Term C. I had to rush on the air train to the crowded Airtrain & running thru Security & Customs."
Pros: "2 sear rows so no middle seat"
Cons: "Late departure"
Pros: "Quick flight, no complaints."
Pros: "Arrived on time"
Cons: "Distance between gates"
Pros: "Boarding seemed efficient"
Cons: "In flight entertainment didn't work"
Pros: "Flight okay"
Pros: "Flight attendants were polite and helpful"
Cons: "Bathroom was dirty"
Pros: "Nothing"
Cons: "Pilot need to improve on communication skill, use better judgement when storm or other situations arise don't boarded the plane and let customers. Wait for 2hrs then turn back to the gate, I don't know what are the protocol, but letting cust. waiting in the plane on the tarmac for 2hrs that's unacceptable. Thank you"
Pros: "Three seats to myself, not crowded."
Pros: "Departure from Newark was delayed but the man at the desk, an entertaining guy, kept us informed."
Pros: "United Airlines for a change did a decent job flying back to LAS unlike our flight from BUF to EWR which got canceled and we had to drive to Newark which was not only disappointing but to witness customer service uncaring even more distressing."
Cons: "We may not choose UA for our family from now on. Quite a bit of confusion even when trying to reach customer service over phone, the hold time is 15 to 20 min?"
Pros: "SERVICE WAS VERY GOOD AND FRIENDLY STAFF"
Pros: "Movie selection!"
Cons: "We had to return to Newark due to problem with the plane. So we prepared for a crash landing, but there was little information as to how long it would take to land. So we circled for about 1 hour, waiting to crash land, Little information from the cockpit, and the steward was not prepared for the scenario. Upon normal landing, there was no information as to the next step. Disappointing."
Cons: "Plane delayed due to maintenance at the hub airport of Newark and no gates upon arrival in DFW at midnight."
Cons: "Boarding by group is ridiculous. Should be back of the plane people after kids & wheelchairs. One small bag of pretzels & a cup of drink. JetBlue gives many choices of snacks & whole can of drink. DirecTv - $7.99, JetBlue is free. We were a party of 3 that picked our seats to be together. Got to the airport & our seats were split up by desk clerk & she didn't even inform us of seat assignment change. She also put 2 of us in the Exit row without informing us. Did not know we were assigned to Exit row until we boarded. Our overhead bins were full with other passengers carryons. This should not be. Why can't passengers use their own overhead bins. Stewardess would not help us, she said find a spot up front, if not you'll have to check carryons. Terrible."
Pros: "We arrived safely at PDX"
Cons: "We left 3 hrs late, arrived very late at night, I did not get home until 2 a.m. There was no apology. There were no plugs for computers in the back of the plane and I got stuck between a fat person to my left and a fat person in front of me who leaned their seat back as far as possible. It was hideous."
Cons: "Plane was supposed to depart at 5:30 did not depart until around 7:20!!! Had to sit on plane for almost 2 hrs!! We were NOT OFFERED anything to drink Not even water!! Jet Blue would NEVER be neglectful, they are very service oriented. Plane was full & 2 babies on board one was fussy crying at times. It was s nightmare!! I was exhausted from traveling to NYC & Philly! & the delay & lack of service was AWFUL!! Could not watch TV, bc It either connects to phone, I could not connect it or I think you had to pay! Unheard of!!!I love to watch CNN, MSNBC & Fox it makes the time fly!! Hopefully will Never have to fly United Again"
Pros: "It was nice to get free wine on the flight. Had I know what I was about to endure I likely would have had more. Honestly. I am uncertain how you can stay in business."
Cons: "The temperature in the cabin was way too cold and the excuse of a blanket is really insulting to be warm enough to sleep. The video screen was tiny and grainy. Every time the PA system was used it buzzed so whatever was being said wasn't comprehend-able. The biggest complaint was the seating room. I understand that you want to get people into more legroom seats but honestly there should be a regulation for the inhumane way you treated those of us that did not ante up more! I thought I alone have these opinions but once you get me back home, you loose my business forever. I will take my Transatlantic flights every six weeks elsewhere."
Cons: "United sent out a series of delayed flight communications times that all contradicted each other. Flight updates did not give me adequate time to arrange my plans to accommodate their sporadic updates for fliget 4132, resulting in me missing my flight after paying a $95 dollar cab fare. May 1, 2017 United failed in my eyes of a loyal customer."
Pros: "Flight attendant. The actual flight"
Cons: "The Gate agent was rude and fresh. At least 10 passengers told me they did not hear the boarding announcements until the final boarding was called. When I said to my friend as she was running toward the gate that we didn't hear the announcements. The gate agent told me I was the only one because all the other passengers did. I told him that wasn't true. He would not look at me and repeated to go down the jet way or I would miss the flight. Meanwhile more passengers were running for the gate. The message board message displayed "preboarding". I was sitting in the gate area for 40 minutes."
Pros: "That small propeller plane was an exciting experience!"
Pros: "Safe flight"
Cons: "Crowded"
Cons: "Not enough space"
Pros: "The pilots"
Cons: "It's united."
Pros: "Nothing"
Cons: "Everything"
Pros: "Great entertainment options. Thank you"
Cons: "The wi fi should be free of charge"
Pros: "Had a great night sleep despite it being delayed 3 hours."
Cons: "Flight got into LA and 2:00am but overall the service was good"
Pros: "terrific cabin crew"
Cons: "antiquated and limited music selection"
Cons: "They cancelled the 6:00 AM flight with no prior warning, tried to put me on a 7:00 PM flight instead."
Pros: "They were on time."
Cons: "It was very uncomfortable."
Pros: "More luggage storage (overhead and under the seats) on this international flight than on domestic. Most everything else was as expected."
Cons: "The toilets smelled and were messy a few hours into it. (I was on a Korean Airlines flight recently and their toilets were always clean and nice!). The crew were mostly efficient and worked well together BUT only one (out of the 4 or 5 in our section) smiled at passengers and looked like she was actually enjoying her job. One blanket wasn't cleaned well enough."
Book cheap flights from Newark Liberty Airport to Queenstown
Recent return flight deals
29/6Thu
2 stopsUnited Airlines
35h 15mEWR-ZQN
6/7Thu
2 stopsUnited Airlines
44h 50mZQN-EWR
$3,256
27/6Tue
2 stopsUnited Airlines
27h 50mEWR-ZQN
8/7Sat
2 stopsUnited Airlines
30h 18mZQN-EWR
$3,312
30/6Fri
2 stopsUnited Airlines
24h 27mEWR-ZQN
8/7Sat
2 stopsUnited Airlines
30h 18mZQN-EWR
$3,392
25/6Sun
2 stopsUnited Airlines
33h 45mEWR-ZQN
8/7Sat
2 stopsUnited Airlines
30h 18mZQN-EWR
$3,418
18/4Tue
2 stopsAir New Zealand
28h 56mEWR-ZQN
25/4Tue
2 stopsAir New Zealand
36h 56mZQN-EWR
$3,444
27/6Tue
2 stopsUnited Airlines
29h 46mEWR-ZQN
6/7Thu
2 stopsUnited Airlines
28h 19mZQN-EWR
$3,472
28/6Wed
2 stopsMultiple Airlines
30h 00mEWR-ZQN
5/7Wed
2 stopsMultiple Airlines
49h 48mZQN-EWR
$3,506
20/4Thu
2 stopsAir New Zealand
28h 56mEWR-ZQN
26/4Wed
2 stopsAir New Zealand
26h 07mZQN-EWR
$3,602
22/6Thu
2 stopsUnited Airlines
31h 00mEWR-ZQN
2/7Sun
2 stopsUnited Airlines
35h 30mZQN-EWR
$3,662
19/4Wed
2 stopsMultiple Airlines
25h 55mEWR-ZQN
26/4Wed
2 stopsMultiple Airlines
29h 36mZQN-EWR
$3,783
22/6Thu
2 stopsAir New Zealand
33h 45mEWR-ZQN
2/7Sun
3 stopsAir New Zealand
63h 58mZQN-EWR
$3,785
22/6Thu
2 stopsMultiple Airlines
30h 00mEWR-ZQN
2/7Sun
2 stopsMultiple Airlines
30h 15mZQN-EWR
$3,833
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2 stopsAir New Zealand
26h 25mEWR-ZQN
6/7Thu
2 stopsAir New Zealand
23h 59mZQN-EWR
$4,080
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2 stopsQantas Airways
28h 10mEWR-ZQN
17/4Mon
2 stopsQantas Airways
47h 45mZQN-EWR
$4,426
19/4Wed
3 stopsEmirates
45h 15mEWR-ZQN
26/4Wed
3 stopsEmirates
44h 55mZQN-EWR
$4,870
22/6Thu
3 stopsAir New Zealand
32h 25mEWR-ZQN
2/7Sun
2 stopsAir New Zealand
26h 02mZQN-EWR
$4,915
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2 stopsQantas Airways
28h 15mEWR-ZQN
6/7Thu
2 stopsQantas Airways
31h 34mZQN-EWR
$7,607
22/6Thu
3 stopsEmirates
45h 15mEWR-ZQN
2/7Sun
3 stopsEmirates
71h 15mZQN-EWR
$8,346
25/6Sun
2 stopsMultiple Airlines
28h 30mEWR-ZQN
6/7Thu
2 stopsMultiple Airlines
31h 51mZQN-EWR
$9,024
10/4Mon
3 stopsAmerican Airlines
29h 30mEWR-ZQN
17/4Mon
3 stopsAmerican Airlines
46h 55mZQN-EWR
$9,066
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3 stopsMultiple Airlines
56h 26mEWR-ZQN
$1,707
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Newark Liberty Airport - Queenstown Flights
Departure:
Newark Liberty Airport (EWR)United States
Destination:
Queenstown (ZQN)New Zealand
Return flight deals:
Browse origins:
$3,256