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Didn’t like it at all. Cabin crew unfriendly. Very bad experience.

Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions

Staff were friendly, and provided great service. The food was plentiful and delicious. Food could have been hotter.

Emirates is usually on time, but not this trip. Also, during the flight the attendants disappear unless called upon. Very strange. I have watched the quality of Emirates service diminish over the last five years.

The service was fantastic. Not much could be done better

Overall emirates continues to amaze me with their. Awesome service . I had shifted away from emirates , because I lost luggage and watch in emirates in 2019 that drifted me away from this airline , but I am willing to give it try

Crew in Hyderabad could have been more helpful they were only focused on ripping customers.

Crew was not good and service was bad. Not happy

Excellent food and beverage Excellent cabin crew Live tv could be better

The flight was delayed in Jhb and I could have had some help in Dubai trying to get to my connecting flight to London

It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.

seat didn't fold children noise in the air plain. no foot space

Okay experience, seats had a very poor legroom and width. Very uncomfortable for long journeys.

the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up

In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.

Multiple errors by Turkish airlines and Istanbul Airport kept us from making flight. Stuck in Istanbul!

A good airline, but at checking in, they allocated seats for my wife, and I far away from each other, and to change them, they wanted a payment, such a bad policy, it leaves a bitter taste in the mouth All was good on the plane, good food, but the air hostess was abrupt and a bit rough dealing with the passengers, but one has to find excuses for staff working under pressure

Flight attendants were harsh, food could be better, took way too long to pick up food trays, were stuck with the crying babies the entire to and from trip. Restrictions of 8 kg for cabin luggage is ridiculous that’s barely 2 pairs of pants, shirts, shoes. There shouldn’t be any restrictions on the carry on luggage size except the checked in luggage. Attendants don’t even help with putting luggage in cabin space. Attendant picked up food tray and spilled cherry juice all over my husband and has the nerve to come back to ask why he hadn’t changed his clothes.

the female flight attendant was racist towards me. I could tell she treated the two other passengers next to me with more softness.

Pathetic flight. No inflight entertainment and seats were very cramped

Prompt boarding, safe landing and they didn't lose our luggage. No entertainment and no USB plugs to charge phones. No food, though I might have been asleep.

Good with last minute upgrade Clt to Munich comfortable. Wish same offer had been there Mumbai to Munich

Very very poor. Reliability is the main issue. The flight from Bangalore to Frankfurt was delayed by 8 hours and hence we couldn’t make the flight from Frankfurt to St. Louis ( which was later canceled by Lufthansa ) . Bangalore airport lounge 080 is EXCELLENT. The shower in the lounge is first class. Wished they had some extendable lounge chairs for sleeping for the weary passengers. FRANKFURT AIRPORT IS HORRIBLE! WILL NEVER EVER FLY IN OR OUT OF FRANKFURT. There is no jetways for the Lufthansa flight and the bus took so long to reach the next terminal. We had to clear immigration and security checks again and again though we are transit travelers.

Great! Great staff, great food, great flight :) Keep up the good work!!!

I was unable to select my seat when checking in online.

Our flight got canceled by Lufthansa just 24 hours before the departure. We lost time and money because of this

Rude staff and seats are only can accommodate small people. If you 6 feet and up be ready for struggle.

I had a good experience but it can be better.

Hated the boarding by bus out to the plane. Unorganized and uncomfortable and took forever.

Boarding was slow to begin. Economy board should be accomplished from rear of plane to front, as the entrance doors are front of plane. This would eliminate waiting and passenger congestion on the plane. Meals were good however crew will not check if you want meal if sleeping, should be like Emirates and give seat tags wake for meals or do not disturb. Entertainment ok but screen headphone/jacks were distorted - took 3 sets of headphones to get working properly. Flight crew was amazing, exceptionally nice, professional, best Lufthansa crew I have experienced.