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Pros: "Love Lufthansa"

Cons: "We couldn't sit together as a family despite having seats assigned together to begin with because they reassigned our setas to someone else"

Pros: "Everything!"
Cons: "Nothing really :)"

Pros: "Flight crew was excellent. Top notch in customer service. They had a very difficult lady constantly wanting help with meals and food issues, and they were very professional and efficient."
Cons: "Check in was late in Rome. Arrived at 5am for a 8:30 flight, and they would not check us in until 6 am. Don’t understand the “arrive 3 hrs prior” when this happens."

Pros: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Cons: "Some of the other passengers were annoying"

Pros: "Staff were kind and courteous."
Cons: "Late departure and uncomfortable seats."

Pros: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Cons: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Cons: "Boarding took longer than it should, flight left after scheduled time."

Pros: "safely arrived; very pleasant crew"
Cons: "Late departurne and arrived about 45-60 minutes late; having to board on the tarmac rather than directly from the terminal."

Pros: "Friendly crew. Sufficient beverage and food service."
Cons: "For an international flight on Lufthansa, the 747-8 seats pale in comparison to the A380 seats. Thinner and less comfortable. Seats and armrests were dirty, did not look like they had been cleaned in a very long time."

Cons: "No entertainment on this flight"

Pros: "Excellent service and friendly staff!"
Cons: "It was very cold"

Pros: "Went as expected no hiccups. Very well run pleasant staff. Good all-around service."
Cons: "A bit warm mid flight."

Pros: "I arrived at my destination completely unstressed."
Cons: "Security checks, but this is unavoidable"

Pros: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Cons: "All good."

Pros: "Friendly crew."
Cons: "Not much room in the seats. Very narrow. Not much space between the rows.Food is mediocre."

Pros: "crew friendliness"
Cons: "selections in entertainment system is very old."

Pros: "Service was excellent. Amenities excellent. Food good. Entertainment system very good!"
Cons: "In business class the room for feet was too narrow. One of our seats had the metal framing in middle of my back bothersome."

Pros: "Nice big plane, good/frequent beverage service."
Cons: "Didn’t arrive on time. Breakfast was weird and flavorless."

Pros: "Asked for an extra pillow - handed that straight away. Excellent food - loved every meal, both portion and quality. Boarding process was smooth too. Pilots are always great."
Cons: "Would have been nice to get upgraded to premium economy since they had seats available."

Cons: "Nothing! No movement in Jedda while refueling, gets the flight conferr"

Cons: "For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy"

Pros: "check in process, documentation check process and the process in Dammam to collect the baggage"
Cons: "N/A"

Pros: "Service"

Pros: "Clean plan, attentive attendants, flight was delayed 15 minutes but notified us promptly."

Cons: "Gate change made with no PA announcement; we’ll, if you must, ok. But beginning boarding without telling anyone at all, making no announcements, not even in Hungarian, seems weird."

Pros: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Cons: "Crying babies-but that's not the airlines fault at all"

Cons: "Requested vegetarian and was served vegan"

Pros: "Individual entertainment center with multiple video options, documentaries, old and new movies."
Cons: "The entire Economy and Economy + had to walk to a section in the middle to use few toilets, instead of having the restrooms spread out. This resulted in a long line and awkward waits facing 10 more people in a very small space. The blanket was not washed well, had long blond hair on it. The temperature was very cold."

Pros: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."

Pros: "Great crew, service was excellent"

Pros: "Boarding was very fast since we were traveling with Little ones. Food was good. Movie selection was good too."
Cons: "Waiting for flight take off, seats in the economy class not comfortable"

Pros: "Smooth flight"

Cons: "bad business class experience, requested assistance 2 but only one came that alsoafter so much hassel will never travel or recommend"

Pros: "Everything"
Cons: "Waste 3 hours in connecting flight."

Pros: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Cons: "It will be hard to travel with another airline"

Pros: "Smooth flight, attendants were attentive"
Cons: "Seats way too close when reclining You sh know the ingredients of meals served Why not serve real fruit? Apples bananas etc Unable to check in online ...thus had poor seats and no upgrade opportunities"

Pros: "Service, comfort, movie selections"

Pros: "I like the service and food. 45"
Cons: "I like food and service and they had things that make it different. 48.."

Pros: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."

Pros: "No issues"

Pros: "Faster then any other airline. Supersonic jet ..."

Pros: "On time, clean, helpful"
Cons: "Not enough leg room"

Cons: "My tv did not work all way from M to T,complain 3 times, was promised to reset tv. Never get it."

Pros: "Entertainment choices, flight crew, terrific seats"
Cons: "Think boarding process would be so much smoother if you went from the rear of the plane to the front."

Pros: "The entertainment system had many 1st run films, my 8 hour flight was filled with great movies"
Cons: "The economy seating was quite cramped, however, you get what you pay for, I could have upgraded to the glorious Economy plus, perhaps next time I will!"

Cons: "Seating to small and tight I am only 5'11 175 lbs"

Cons: "The most unpleasant flight attendants we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their training."

Pros: "Entertainment center was nice ."
Cons: "Didn't get the seat I booked / didn't get the food I ordered 2 weeks in advance ."