The flight and crew was above average. However, there was a two hour delay.
The flight and crew was above average. However, there was a two hour delay.
I wish the flight attendant was a little bit kinder
That was no easy way to get on board in the plane was very hot and I couldn’t talk to the crewmember there super rude and they couldn’t fix the AC. They felt very uncomfortable for 3 1/2 hours flight. I would not use airline next time. Thank you.
Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.
Didn't have bar code on our phone based boarding pass. People at the counter didn't notice. We walked to security, couldn't get through, had to go back to check in to get a paper boarding pass.
Boarding was horrible. We were packed into a bus with few seats and made to stand for 10 to 15 minutes, then driven for 5 minutes on wild curves. Complementary food and drink was a tiny chocolate and a bottle of water. Seating was cramped. Aircraft had no video.
Good boarding experience, staff was very friendly. No entertainment was provided and vegan/veg food items did not taste good.
My 4 bags have been lost at transfer and I still have not received them
Online checking, bag drop, ground crew and flight crew excellent. Seats better and more comfortable that many others in Economy, still narrow for 9 plus hour flights, but you manage. Drink and meal service a bit sparse but adequate, return flight was a bit less attended. All in all, a good experience. Lufthansa never disappoints.
4 hours is a long flight with no movies and no snacks.