|July||Best time to beat the crowds (5% less expensive on average)|
|November||Most popular time to fly (16% more expensive on average)|
Average price of a return ticket
|$481||(avg. price over the last 2 weeks)|
Good deal for a return ticket
Alice Springs Airport is 12 kilometres from the centre of Alice Springs. View on map.
Alice Springs is served by Alice Springs Airport, also commonly referred to as Alice Springs. The airport code is ASP.
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Scores according to KAYAK customer reviews
Pros: "Skycouch in Economy was wonderful. Although small, it was sufficient in order to get comfortable and get several hours of sleep on a long flight. Entertainment system was outstanding, with excellent selections of movies, TV, TED talks & music. Plus, ordered water, beverages and snacks at any time via the screen and it was delivered to my seat. We had a seat change request at the gate which was resolved by the gate agent who was amazing."
Cons: "Check in and bag drop area needed personnel to assist and answer questions. It was not clear what to do and we stood in along line that we could have avoided if there had been a customer service rep to guide us."
Pros: "GREAT CREW, THEY DID THE BEST THEY COULD. VERY FRIENDLY AND HELPFUL."
Cons: "Ground personnel could have been way more helpful. We came back from Europe and needed to take a domestic flight to Palmerston North.We had a lot of handluggage that was allowed in our international flight, we had purchased an extra suitcase ticket to make sure it wouldn't be a problem. The lady that helped us was not willing to include any more items than 1 small suitcase that weighed only 11 kg, but we had paid for 23 kg. When we wanted to board the airplane we were told we could only take 7 kg each. Which caused problems and stress that we couldn't use after a 40-hour flight from Europe. We discussed this with the lady at the counter which wasn't really helpful to start with, but eventually, she let us board the plane anyway after we had to explain our situation a few times, and after she asked us to weigh our extra items, which of course we're more than 7 kg. We were pleased that at least she let us board our plane in the end. Hopefully next time we won't encounter the same problems."
Pros: "Aircraft was a new A320. Superb. Loads of legroom and extra width . Great flight."
Pros: "Entertainment options. Communications from captain. Dimming of cabin lights."
Cons: "Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite."
Cons: "I couldn’t get the seat to recline."
Pros: "Crew were very helpful"
Cons: "First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good"
Pros: "Crew were great!"
Cons: "Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight."
Pros: "Nice, short flight. Smooth ride."
Cons: "Had a middle seat between two very large women. Couldn't be helped, was a full flight."
Pros: "Good for a sheot flight"
Pros: "Amazing crew"
Pros: "Food was reasonable and staff as amazing as ever."
Cons: "The flight was extremely packed making the experience a bit less comfortable. The transit through LA was chaos, although and explanation was given including an apology."
Pros: "Ground staff were particularly helpful"
Pros: "Crew was really nice however slightly absent during the flight."
Cons: "Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room."
Pros: "Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far."
Pros: "My first experience in business class"
Cons: "After scanning boarding passes at gate, flight crew required us to show them again at the plane door. We had already stowed our phones, as I think others had. Minor issue but caused what seemed like an unnecessary backup at the cabin door. Our other domestic Air New Zealand flight didn't require it."
Cons: "The flight was not on time There was no food on the plane for us even though we paid “full service carrier” price There were very few free movies!!! This is horrible. We wished we’d flown with Jetstar - lack of everything like with air New Zealand but at least the price would be much lower!"
Pros: "A whole season of New Girl!"
Cons: "Was very crammed."
Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."
Cons: "Suuuppppeerrrr delayed and I didn’t feel that an empty middle seat to be considered business class on my2nd leg from London to Munich."
Pros: "On time"
Cons: "Late start of check in"
Pros: "on time, crew were friendly"
Cons: "have to pay to watch movie"
Pros: "The staff was very helpful"
Pros: "Everything; crew, seats, food, The best flight ever. Thanks a lot."
Cons: "N / A"
Cons: "Our family nearly missed the trip due to delayed from Melbourne"
Pros: "trivia was fun"
Pros: "Very friendly and helpful staff"
Pros: "Inflight service and all round experience with Air New Zealand was excellent"
Cons: "Aircraft cabin way too hot on both jouneys"
Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."
Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"
Pros: "Good seat, very pleasant crew."
Cons: "No entertainment so can't score that. Basic snacks"
Pros: "I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage..."
Cons: "I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again"
Cons: "Narrow Ailes make it difficult to board."
Pros: "I never doubt Air NZ , overall Ok ."
Cons: "this flight bit noisy, and felt dirty toilet ..anyway,,, I Like Air NZ .Hope good next time"
Pros: "this is Second times to use Air NZ to go to LA. before flight, they found technical problem, but ok .. nothing happen . Ground saffs helped us before on board . hope to use again ."
Cons: "generally nothing"
Pros: "We made it to Christchurch safely and on time."
Cons: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."
Pros: "The airport was great! Very easy access, fast check in and security. Loved the LOTR theme. Uneventful and beautiful flight."
Cons: "Everything was great"
Pros: "Crew were lovely."
Cons: "Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time."
Pros: "Very smooth, uneventful flight, perfect, in other words"
Cons: "Upon arrival we were informed that each checked bag was $60. This was news to us. The NZ flight employee informed us that Air NZ informed us quite well of this info, this the booking agent was at fault."
Cons: "Cold flight Food average at best Overall nothing flash and nothing bad solid average"
Pros: "service, food, good pilot"
Cons: "nothing everything just perfect"
Pros: "Plz could u guys add Korean subtitle to movie or tv . Because when i was boarding, i couldn't find any Korean subtitle. I can understand English so that's find. But it let me think u guys don't really care Korean market ."
Cons: "More leg space should be given to who have height to6”1’ or so."
Pros: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Cons: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."
Pros: "This flight was great. The team were friendly and the plane was also well air conditioned."
Pros: "The crew were very pleasant and the meal was delicious. The flight was really smooth and most comfortable. Not quite the same leg room as the e dreamer."
Pros: "Not much"
Cons: "My flight was moved up three hours and we were not notified. Two others we were traveling with were. Some people received meals and drinks and the flight attendants had a list of which seats. Apparently we weren't entitled to any. We were not treated the same as the others next to us. It was not an option. Perhaps only Australians were entitled."
Pros: "Boarding through two doors made the process faster."
Cons: "A better explanation of the lunch choices would be helpful"
Cons: "It’s ridiculous that Cheaptickets (your contracted agent) did not answer the phone to change flights. And when they did answer the phone, charged extortionate change fees above and beyond Qantas fees even during the coronavirus pandemic."
Pros: "Assistance with moving through airport due to a disability"
Cons: "I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning."
Cons: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Pros: "Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly"
Cons: "Helpful and more smiles will be very useful. Upgrade the entertainment will be great."
Pros: "Crew were super helpful. Have flown with other airlines, but have to say Qantas crews are very professional and helpful. They go that extra mile."
Pros: "Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty."
Cons: "Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat."
Cons: "Wifi was horrible. Selection of movies was weak."
Pros: "I slept for 12 of the 15 hours so? Food was good!"
Cons: "More leg room."
Pros: "One member of the crew did her best to treat me as a premium FF member. That was about it."
Cons: "Qantas really screwed up the operational management of this flight resulting in a long delay into Sydney and then a further delay to Brisbane. Getting the water weight and balance right is FLIGHTOPS 101, but not for this B Team. Much of the flight delay was completely avoidable."
Pros: "Great crew and comfortable sear"
Cons: "Older plane so entertainment system left a bit to be desired"
Pros: "Good food and entertainment"
Pros: "Terrible experiences overall and food is very bad."
Cons: "Seats were awful."
Pros: "Dear ok"
Cons: "Some of the Crew attitude could be better"
Cons: "We left about a half hour late, but made up some of the time in the air."
Pros: "Easy great flight. Good entertainment comfortable seats."
Pros: "Excellent food and service."
Cons: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."
Cons: "Very good airlines"
Pros: "Although this is a small plane the seats seemed to have more room than the larger plane from Sydney to Brisbane We weren't delayed by much. The onboard snacks were nice."
Cons: "The plane from Wagga Wagga to Sydney was hot while we were waiting for take off as no air was circulated until we started to taxi."
Cons: "We came from a week of 45° heat to air conditioning with misting capability, very impressive, loved it. But l got very cold, my own fault didn't a ask for a blanket quick enough."
Cons: "Entertainment system was old and slow. So-so food. Air New Zealand was better than Quantas for similar journey at same week of year and about the same price."
Pros: "I liked the disabled service"
Cons: "Uncomfortable seats. And why aren’t all the people flying with babies and young children all in one part of the plan?"
Pros: "everything was lovely"
Cons: "the outdated on flight entertainment system"
Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."
Cons: "Only podcasts, couldn't find music to listen to while I worked."
Cons: "My family of 4 were not seated together even though all four tickets were purchased together in the same booking. After booking through KAYAK for flights, the on-line check-in process was a nightmare with the KAYAK booking number not matching the information required by QANTAS. As my children were all spread over the plane, and two son's look very similar, a hostess almost did not serve one of my son's a meal as she believed my son had already received a meal further forward in the plane. Thankfully, upon checking, the hostess realised that it was a case of mistaken identity."
Cons: "We were booked for a connecting flight we could not possiblely have made given we had to go through customs, immigragion and baggage claim. We had to catch a later flight which was then delayed because none of the toilets worked."
Pros: "Nice friendly staff."
Cons: "The snack provided was very unhealthy, and they did not have any alcohol available."
Pros: "Upon confirming my flight I had received a middle seat. When I got to Sydney I was able to talk a host at the gate to see if she can move to an aisle seat. She did and it was at the front of the row with plenty of leg room. I couldn’t have asked for a better flight home."
Cons: "The mess other passengers made. Have some respect for yourself and the stewardess. I could only imagine the home some of these people Live in."
Cons: "I could not eat the food"
Cons: "Seated in middle seat next to a very large and very smelly person I could hardly move and certainly not attlempt to eat or drink . Airlines do need to address this situation with people who are large . Non existent entertainment"
Pros: "Excellent service and helpful staff."
Cons: "Some seats including mine did not recline, looked like the engineering service have missed checking mechanisms."
Pros: "The service, politeness of staff, the food."
Pros: "Food was a improvement luggage transfer to connecting flight great a"
Cons: "All good"
Pros: "We love the space in the seats on the new Airbus 380. It is so spacious, and the seats are very comfortable. The movie selection was pretty good."
Cons: "if I remember correctly the screen size was a little small for a new plane. Also I asked for two alcohol drinks, but was told only one may be served. I only asked so I wouldn't have to get up during my movie, and on Air New Zealand, they freely offer more than one drink. Also, if I remember correctly the arm rests did not raise all the way. We had all three seats to ourselves, and it would have been nice to lift the armrests all the way up so we could stretch out properly."
Pros: "The flight was like floating on a cloud. Stunning crew, so efficient"
Pros: "Several genre and selections to choose from"
Cons: "The HBO selections were the same as 8 months ago"
Pros: "Overall good flight and staff nice and friendly"
Cons: "Nothing comes,to mind"
Pros: "Fantastic Service On time Easy boarding"
Pros: "Personality and communication with passengers by Asian-featured cabin crew team member in my area was excellent Movies selection very good"
Cons: "Quality of food seems to have dropped."
Pros: "All the services"
Pros: "Enough room.. 3 seats for myselfe"
Pros: "Variety and regular serving of food. Great entertainment. Very friendly staff."
Cons: "Everything was great - a bit cramped in the seats when people recline, but as expected on all airlines."
Pros: "Really nothing."
Cons: "Boarding was slow and people were standing in line for ages before they started to let passengers board. Once boarded, flight was delayed over an hour so we just sat there on the plane. We were sitting in the last row where extremely cold air was just blowing directly at us the entire flight! We asked a few members of the crew including the manager and were told that that's what happens when you're close to the door. It was the MOST UNCOMFORTABLE flight of my life!!! I will never fly Qantas again. They were a complete nightmare and definitely the low point of our wonderful vacation."
Pros: "Mobile checkin, e-boarding pass, straight to the gate!"
Pros: "The food is excellent. The flying attendant is friendly"
Cons: "The plane was very late"
Pros: "Good crew service"
Cons: "Food was tasteless just warm and food servied don't reflect the menu."
Cons: "Tray was filthy dirty from previous passenger. Not acceptible amid the current Coronavirus pandemic. Paid $600 for ticket. Plane was changed to a smaller model with no entertainment system."
Pros: "Yes the crew was great."
Cons: "Seats could have been more comfortable and very little leg room."
Cons: "The delay was out of there hands and other passengers did not listen to instructions So not there fault really"
Pros: "Same old mediocre service a bit like catching a bus really very mundane"
Cons: "Food and entertainment"
Pros: "Virgin are great."
Pros: "comfortable roomy seating, crew were courteous and efficient. Great direct flight to Newcastle - well done Virgin"
Cons: "perhaps a second offer of tea /coffee after the meal."
Cons: "great water service"
Cons: "They ran out of sandwiches after only servicing 1/4 of the plane, and they are the only substantial pieces of food to buy for dinner! I was starving."
Pros: "The crew were excellent. Seating ok."
Cons: "The flight could have been better if there was entrainment on the Boeing 464 return flight from Brisbane to Perth for the travellers that do not know how to use a laptop, IPad etc."
Pros: "Comfortable economy class, food throughout the flight."
Cons: "Huge delays on check-in. System failures but also elderly people not knowing the check in process and causing further delays. People taking too much luggage inside the cabin. No food options for gluten free. No water served. Smooth flight though. Check-in staff at luggage short tempered."
Pros: "Landed 30mins early"
Cons: "Better management of people boarding from the front"
Pros: "The entertainment options were great"
Cons: "Figuring out how to get from domestic to international terminal was far from easy. The security lines were tight and slow. The waiting area was crowded and loud, it was a relief to get on the plane. Also the coffee was terrible"
Pros: "All the crew were exceptional and the Captain was upbeat which was refreshing."
Cons: "All the staff were all extremely professional, just the plane was a little tired looking and grubby. When you sit for quite a while you cannot help but notice the dirt."
Pros: "Business class manager really looked after my food allergy requirement."
Cons: "New crew member - belatedly realised I was in business."
Pros: "The plane had few people so it was quiet."
Cons: "Meal was very average, captain speakers were very low and we couldn’t hear. The landing was rushed and rough even though it was good weather and plenty of space to slow down aircraft. No entertainment or offer to purchase/rent. The flight was delayed and we arrived one hour later."
Cons: "More softer seats More entertainment with closed caption"
Pros: "Fast boarding. Efficient in flight service including a bev and energy bar."
Cons: "Uncomfortable seating"
Pros: "Crew fantastic Very comfortable"
Pros: "fast boarding"
Cons: "better movies"
Cons: "Seats too close together"
Pros: "Food was unexpected and good, healthy"
Pros: "Arrived early, departure was on time"
Cons: "Not very comforting seats"
Pros: "Extra Leg Room, 3 seats between 2, worth the extra money, surprised they provided breakfast"
Cons: "Crew not overly friendly, only 2 toilets at back, not enough seats at Sydney airport due to reno, didn’t bother using their inflight entertainment but at least they provided some."
Cons: "Missed my flight due to lost luggage"
Cons: "No in flight entertainment"
Pros: "Not that crowded for a Monday morning flight."
Cons: "Didn't have enough landing cards."
Pros: "Not much"
Cons: "Food VERY basic SErvice just OK"
Cons: "No food or entertainment provided as part of cost. When compared with service initially provided it's hugely disappointing. No fault of the crew of course. C'est la vie."
Pros: "I did not like anything at all"
Cons: "They have problem finding my ticket because they say delta rebooked my ticket and they don’t have the information. I almost missed my flight for that reason. I don’t think I will ever book with Virgin Australia again"
Pros: "On time"
Cons: "Never ever EVER book thru byo jet. Business breakfast was shocking obviously budget driven not presentation nor taste. Who declared that Arab cheese was consumable. Never book thru BYO jet"
Pros: "The flight was 45 minutes because they put on the burner"
Cons: "The fact that 8.30 flight is delayed 2.5 hours and they had no other aircraft available to schedule ."
Cons: "I could not check in, my e-ticket was deemed voided. Called BYOJet, could not fix. Got full refund because 100% not my fault."
Pros: "Left a few minutes late but arrived early, so all good. Comfortable, flight, friendly crew. Well done."
Pros: "Friendly crew who offered to make me a cup of tea and offered me refreshments whilst rest of passengers were asleep. Perfect and just what I needed :)"
Cons: "Tasteless unappetising vegetarian dinner, uncomfortable seats, no duty free shopping offered"
Pros: "Exit row seat"
Cons: "Thieving bastards charging $230 because i made a mistake doing the booking and then they lost my bloody suitcase. !!!!! ."
Cons: "That the flight didn't wait 15 minutes for me to get on it."
Cons: "We were charged an extra $130 each for our checked baggage because we didn’t pay for the baggage online. I was never prompted to pay any checked baggage fee upon purchase of the tickets. And no info was given about cost of checked bags. Absolute ripoff."
Pros: "did not load bags"
Cons: "did not load bags and didnt tell us. we had to find out ourselves and then missed our connection because they were soooooooooo slow doing paperwork. they only had an agent who wasnt that interested. Godd luck with getting any compensation!! Virgin's response was that this is normal and some flights have too much weight so not all bags are loaded and they dont tell the people concerned"
Pros: "Warm and friendly crew"
Pros: "Great service and staff."
Cons: "The non existent baggage drop at Tullamarine. The in flight snacks needs improving."
Pros: "My Mum has mild dementia and was going to Sydney from Maroochydore to visit family. From check in at MCY to arrival back at MCY the staff looked after her very well. She needed assistance boarding and disembarking and they were very helpful and courteous and that's why I choose Virgin over the other airline that flies the same route."
Pros: "Food was good."
Cons: "Virgin Australia and Virgin America apparently do not share traveler info with each other. Neither airline could provide a seat assignment until I reached the counter at my departing city. I had to search for my connecting flight check-in desk to receive a boarding pass. This required a 2nd trip through TSA inspection."
Pros: "Courteous staff, comfortable seats, fast boarding. And one free bag."
Cons: "Snack wasn't very good, but that is a minor problem"
Pros: "My trip was delayed for almost about 6hrs without any notification from you people. That was really bad taking into consideration I paid extra for sms just to be notified in case of any changes or so but you guys failed to do so."
Cons: "Was not notified about the delayed or changes to my trip. You made me paid for a service as mentioned above but was not received"
Pros: "friendly and polite staff all was good"
Cons: "passengers with large carry on bags fill up overhead lockers by the time you get to your seat they are already full with peoples bags that are nowhere near their seat allocation."
Pros: "This review is less about the actual flight and more about the lengths to which Virgin Australia went to get us to our destination as quickly as possible. Cyclone Gita made landfall the night before we were supposed to depart from Wellington on through to Phoenix, Arizona. Our first flight was canceled because of the storm, and we used the travel agency to get on the next flight out. Then that flight got significantly delayed, which would cause us to miss our connections. We spent time talking to the booking agents at VA and, although they were helpful, said that they could not rebook subsequent segments as it was all booked together. We decided that we would just get on the delayed flight and then have them rebook us once we got to our destination. However, later that same day I got a call from VA, and they informed me that they had kept us on the delayed flight but re-booked the following segments to get us to our final destination as soon as possible. This involved an overnight stay in Australia, which we not only did not have to pay for, but were also given $50 vouchers (per person) to eat at the hotel restaurant, a cab voucher to get there, and specific instructions about how to catch our next flight. I was quite prepared to have a very hectic journey home, but with their level of service they basically turned a stressful delay into an extra night of vacation. I am very pleased with how they handled our situation, as the problems were weather-related and out of their control."