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NPE - LHR

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Tue 30/11
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Top airline flying Napier Hawkes Bay to London Heathrow

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,903 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Pros: "crew was pushing , no time in an rush all the time"
Cons: "service level"

Pros: "Amazing crew. Seat needs more padding."
Cons: "Memory foam seats"

Pros: "Crew was attentive and made extra effort to meet special requests from passengers."

Pros: "Crew was amazing"
Cons: "None"

Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Cons: "Change the food menu, boring with the same menu"

Pros: "Efficient"
Cons: "Better food, better selection movies"

Cons: "Great Airline. Great staff and service. Good food and drink."

Cons: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."

Cons: "None"

Pros: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Cons: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."

Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."

Pros: "Comfortable flight, punctual, helpful crew."
Cons: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."

Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."

Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

Pros: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"

Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Pros: "Everything"
Cons: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"

Pros: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Cons: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"

Pros: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "everything are okey"

Pros: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"

Pros: "Prem econ very good. Crew very friendly."
Cons: "Nothing"

Pros: "Food was good"

Pros: "Helpful crew. Full food service!"

Pros: "everything is perfect"
Cons: "the food on Silk Air can be better"

Pros: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."

Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"

Pros: "Very comfortable great personal service. Smooth flight,on schedule."

Pros: "Best serves ever will fly every time"

Pros: "Love the service at Singapore Air. Very attentive and accommodating."
Cons: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."

Pros: "Nothing."
Cons: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"

Pros: "Friendly staff."
Cons: "Kids' meal didn't have fruits. No cellphone charger."

Pros: "Crew was very pleasant!"
Cons: "Cabin area warm for a 9.5 hour flight! Food selection was not much."

Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"

Pros: "Excellent experience as usual by SIA."
Cons: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."

Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"

Pros: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."

Cons: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"

Pros: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."

Pros: "Everything on time."
Cons: "Nothing really bad one food on return flight not great but ok."

Pros: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Cons: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."

Pros: "If youre searching for airlines with best timing no delay and great service, book your flight with singapore airlines without any hesitation"

Pros: "toothbrush and toothpaste and ability to charge cell phone"
Cons: "my personal headphones did not work well with the seat audio jack"

Pros: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."

Read more about Singapore Airlines
COVID-19 information

Safety measures for airlines flying from Napier to London

Airlines flying from Napier to London have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Napier to London

Mandatory masks

Masks required on board, masks provided on flights from Napier to London

Social distancing seating

Middle seats unavailable to book on flights from Napier to London

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Napier to London

Book cheap flights from Napier to London

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