Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Wellington
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Scores according to KAYAK customer reviews
Pros: "Nothing really."
Cons: "I was stopped at gate check in and taken to one side as the passport control had reported me for being intoxicated. I was injured in the armed forces and have a bit of a balance problem as lost most my hearing. I think drink alcohol any more. I asked for an aisle seat as I'm a big guy but was put on seat E next to a huge fat guy so was unable to sit properly. I couldn't get out of the seat once as he just slept and must of drempt as kept jumping and banging me. I had 1 meal on the over 13hr flight, which I couldn't eat properly as was unable to use the knife & fork due to the huge obese guy next to me. I asked the stewardess to wake me at all meal times. Which she didn't. So missed all the meals and tea/coffee. I was looking forward to the put a too. The London to Singapore flight was a total let down and I expected so much more from Quantus as they have always been top standard before. Overall disgusted in the service."
Pros: "The crew was very good! Gave us a lot of snacks. Bathrooms were clean and crew passed out hygiene kits."
Cons: "Need more than 1.5 meals for a 14 hr flight. Plenty of snacks were given."
Pros: "Great crew and good food."
Cons: "Delayed departing."
Pros: "Crew always competent & professional"
Cons: "Boarding was chaotic"
Pros: "the flight left and arrived on time"
Cons: "The crew were lazy & rude"
Pros: "Nice crew. Comfy seats. Fresh fruit was great!"
Pros: "This flight had significantly less turbulence than my flight to Melbourne"
Cons: "The headphone jack to watch movies was broken so I wasn’t able to watch anything over the 14 hour flight. This was especially frustrating because I had to pay for my seat selection and I assumed all of your seats would be in working order."
Pros: "The friendly crew, space for my legs and the food."
Cons: "The entertainment gadget was faulty."
Pros: "Although this is a small plane the seats seemed to have more room than the larger plane from Sydney to Brisbane We weren't delayed by much. The onboard snacks were nice."
Cons: "The plane from Wagga Wagga to Sydney was hot while we were waiting for take off as no air was circulated until we started to taxi."
Pros: "The seats are comfortable and the service is first rate. Best airline out of Virgin Australia, Air New Zealand, and Qantas based on my 3 trips to New Zealand. It helped that we were on an A380 and because of the lack of the plane being filled both my travel companion and I had 3 seats to ourselves to stretch out. In economy, without that, nothing would have made the trip bearable. That said, the food was good, the entertainment options good, and the after hours water/liquid/snack options were quite good."
Pros: "Nothing paid a bomb and got nothing for it"
Cons: "Everything!! Never again will I be hoodwinked for the price of a standard seat"
Cons: "The flight was held up in Sydney airspace by traffic control causing a short but significant delay which was not recognised by Qantas even though they knew we were connecting to International."
Cons: "American airlines dont know what passengers need to enter a country and then rebooked me on new zealand air but quantos changed that and i dont know where my bags are. Does the insurance i bought cover any if not all of these inconveniences."
Cons: "food wasn't good"
Pros: "Flight attendants where quality in their delivery of service Food was good (Chicken salad)"
Cons: "Staff that maned the gate clearly a novice or untrained. His coworker seemingly not bothered if the job was done correctly or not. Resulting in multiple bags being lost. And not just mine, at least 4 people had baggage lost due to lack of care and attention Absolutely dier."
Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."
Pros: "They gave us food vouchers and snacks for our delayed flight. The choice of movies available was great. the flight attendants were nice."
Cons: "Our international flight was delayed by over 2 hours. When we called to rebook our connection flight from Brisbane to Cairns, the agent on the phone told us they were unable to help us. The online website also did not allow us to rebook. When we got to Brisbane, the only flight remaining for us was a flight 2hours later with connection. Also, the phone jack was so poor that half of the time you couldn’t hear the movie."
Cons: "Disembarking.... No gate so had to get bus to shuttle to terminal... 1 bus for nearly 1000 passengers.... Took nearly 90 minutes to get off plane."
Pros: "Nice crew"
Cons: "Delayed by an hour. Gate change to a gate too small to accommodate people. Food was pretty ordinary. Seats very cramped."
Pros: "Watched movies to pass the time. Trip uneventful but 2 hours late"
Cons: "The announcements by cabin crew on board were hard to understand as English not first language"
Pros: "Crew were generally friendly."
Cons: "Food was appalling. Told I had no choice and then what I got was inedible. Wine selection very small also. Two toilets for all of Business Class - always busy, super small and really substandard."
Cons: "I paid to select aisle seating but upon board found out my seating was the middle seat."
Pros: "Dreamliner plane"
Pros: "Staff were friendly. Enjoyed getting a meal included in the ticket for everyone."
Cons: "Could be more of a range of movies to watch"
Pros: "This was the plane flown to and from Brisbane apparently. It's one of the oldest in their fleet. The economy seats were significantly smaller than our flight from Melbourne and the premium economy and business were not as nice either. Really. It comfortable. Crew weren't super friendly but were very professional."
Pros: "Flight was on time. Complimentary wine is always a plus for Qantas"
Cons: "Evening flight snacks may be hip - but they're hardly edible!"
Pros: "Crew, spacious seats and airplane."
Cons: "Plane was a bit old, like bathrooms."
Cons: "The QF 73 was more than 4 hrs late. The boarding ticket states boarding @16:30, but no one said anything and the PA gave no announcement. The actual boarding did not happen until after 17:00."
Pros: "I watched heaps of movies and programs."
Pros: "I like food and service of crew members"
Cons: "Yes I like it"
Pros: "Crew were affable and courteous, even if not very attentive."
Cons: "The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all."
Cons: "They did not have vegetarian food in spite of my request."
Pros: "The crew was pleasant and helpful."
Pros: "The crew was very attentive."
Cons: "We were two hours late taking off because of mechanical glitches. We missed our original connection and our baggage was lost on our additional flights."
Cons: "our ESTA registration has been cancelled, our application for the US travel visa have been rejected. We would like to have refund"
Pros: "Very friendly crew, and just felt very welcomed from the moment I stepped in. Overall super super awesome"
Pros: "on time"
Cons: "charging extra money for seat selection cabin service"
Pros: "The check in process was seamless - we did not queue at all The crew were great and gave us a bottle of bubbles when we landed The food was surprisingly good"
Cons: "The entertainment on board was really disappointing"
Pros: "As I stated previously, I am blind and found the special assistance Qantas offers invaluable. Every crew member I interacted with was polite, thoughtful, warm, attentive, and extremely helpful."
Pros: "Nice seats and television screens. Want service"
Cons: "Boarding with AA is always a fight with no order."
Cons: "can not think of any."
Pros: "- The kindness of the crew members - The food - The entertaining aboard"
Pros: "I liked that they accommodated my dietary restrictions"
Cons: "I didn't like the seating. It was really cramped"
Cons: "Special food was very bad. It smells."
Pros: "The staff takes very good care of you"
Cons: "The seats are getting closer to each other and you knees touch the next seat. Also the seats are only reclining a few inches.For an international trip it's hard on your back and to be comfortable. Meals are only ok."
Pros: "It was a Qantas flight not an Emirates flight for your correct information."
Cons: "I was hoping to be on board an Emirates plane notQantas msybe another time"
Cons: "food was probably the worst airline food that I have ever tried to eat. Wasn't even able or wanted to eat it."
Pros: "The crew manager worked tirelessly to move rows of passengers to other seats because the entertainment system didn't work for a bank of passengers on the long haul flight."
Cons: "Our entertainment system didn't work and we had to split up to move seats."
Pros: "Great check in, comfy plane, with arm rests that go fully up, even when the plane is taking off and landing."
Cons: "The lamb meatballs with couscous was the worst tasting thing I've ever eaten on a plane ever."
Airlines flying from Missouri to Wellington have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Missouri to Wellington
Masks required on board, masks provided on flights from Missouri to Wellington
Social distancing seating
Middle seats unavailable to book on flights from Missouri to Wellington
Testing for antibodies, testing for symptoms for flights from Missouri to Wellington
Waiving of change fees. Search flexible flights from Missouri to Wellington