Daily cleaning, installation of cabin HEPA filters on flights from Milan Linate Airport
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 29h 10m
Most visitors from Milan Linate Airport will not be allowed to enter New Zealand. Entry to New Zealand is allowed provided that a traveler is a partner, a dependent child, or a family member of a student or work visa holder; a temporary visa holder; a resident holder; critical health workers including their partner or independent children; students; ship crew and humanitarians. These groups must have a request to travel prior to entry.
Travelers do not need to request for an approval if they are New Zealand citizens and permanent resident visa holders; diplomats who hold a post in New Zealand; Australian citizens or permanent residents ordinarily resident in New Zealand and eligible travelers from the Cook Islands, Niue, and Australia.
Details can be found here.
Read more about travel restrictions for New Zealand
Visitors from Milan Linate Airport will need to quarantine for 14 days upon entering New Zealand.
Visitors from Milan Linate Airport must present a negative RT-PCR (NAAT) test taken 72 hours before departing to New Zealand.
Managed Isolation Allocation system voucher
Travelers are required to obtain a Managed Isolation Allocation system voucher confirming their place in a managed isolation facility before boarding a flight to New Zealand.
Masks: Required on public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Business class upgrade"
Cons: "Sitting in window next time"
Cons: "50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline."
Cons: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"
Pros: "The crew was professional. The process of sharing information about gate changes was very well organized."
Cons: "Seats were not comfortable. Seat pockets were torn and poorly designed. Electrical connections were not working. Choice of entertainment is limited. Food choice ran out before service came to the end of the plane."
Cons: "They run out of chicken and only had pasta dinner left. I don't like pasta ."
Pros: "The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom"
Pros: "Cree was fantastic from check in to boarding"
Cons: "Drinks served before food"
Pros: "Everything was amazing. I didn’t like the part where my luggage was lost and I still have no idea when or if it will ever be found."
Cons: "Having my luggage arrive at my destination with me."
Pros: "We upgraded our flight from Frankfurt to business class--so worth it."
Pros: "Very comfortable. All very nice."
Pros: "Food and service were phenomenal, and the seats were very comfortable."
Cons: "Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once."
Pros: "Lot of space in E-xit-row 18, even for a big man like me"
Pros: "Flight crew and airport crew very helpful"
Cons: "4 hrs delayed which delayed my whole trip over 6 hrs"
Pros: "Very attentive staff Good info from captain and flight crew Nice individual TV"
Pros: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"
Pros: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"
Pros: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Cons: "nothing wrong"
Cons: "All flights cancelled. Stuck overnight."
Cons: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."
Pros: "Flight Delayed from EWR. But the connecting flight to mumbai was not allowed to boarded. Since the gate closed even though the flight was still there. On top of it, the flight that was provided as an alternative was again with a stopover, so now, we had two stop over and extra 14 hours of layover time. Did not offer hotel stay or transit visa. was stuck in airport. Very much disappointed with Lufthansa. Will never take this flight nor will allow my friends and family to take one ever again."
Pros: "smooth and on time"
Cons: "no charging ports on plane"
Pros: "Food service everything"
Cons: "Everything was just perfect"
Pros: "Luthansa flight was very good. On time, and best quality"
Pros: "Well in time"
Cons: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."
Pros: "I did get my meal request for the 2nd leg."
Pros: "Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy."
Cons: "No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans."
Pros: "The boarding process was orderly, the seats comfortable, plenty of luggage space, excellent food -- one of the best economy class flights I've taken."
Cons: "My luggage was not given to me at the same day of my arrival to Chicago and I am still waiting for it."
Cons: "We made it to the gate from our connecting flight at 1pm, flight was supposed to leave at 1:10, we got to gate after RUNNING from gate A to Z just to be told the plane left. After researching, we found out the plane didn't depart until 1:43pm. Horrible horrible service. Will NEVER fly with Lufthansa or into Germany."
Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"
Pros: "Great crew very attentive."
Cons: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"
Pros: "Friendly crew, had row to myself, smooth flight"
Cons: "Delayed departure"
Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."
Pros: "Lots of movies to choose from. Meal was great. I liked that the cabin crew gave us plenty of water & choice of fruit juices"
Cons: "All was great."
Pros: "On time"
Cons: "I had problem with my ears - they were stopped and were hurting me badly. I approached first stewardess, she was very unpleasant and she told me that I had to go to the back of the plane, the one in the back of the plane was unpleasant too, she told me she was out of nose drops, did not offer me any additional assistance and told me I better consider not traveling if I have ear problem. Very poor service."
Pros: "Depart on time. Entertainment excellent"
Cons: "All good"
Pros: "Very smooth ride. I liked that they left water/ juice/ snacks downstairs in between meal service. The crew was super friendly, the entertainment selection was awesome too."
Cons: "My chair wouldn't stay reclined :/"
Pros: "Great A380 aircraft"
Pros: "Great service and comfortable bed for sleeping in business class"
Pros: "Decent food, wide variety of in flight entertainment (movies and tv shows) and great, friendly service! Overall great value! Will fly Lufthansa again if going to Europe!"
Pros: "I liked that they passed out hot towels and how often they came by with food and drinks! Every time I started to get thirsty they came by with drink service! The temperature was great and we had comfy chairs that made napping easy. The pullout tablet for games and movies was also a great surprise"
Pros: "the crew was good"
Cons: "the seating was cramped. could use more leg room. The food was average."
Pros: "The amenities were a nice touch (headphones, blanket, pillow) and nice selection of current movies. The captain made timely announcements to update us where we were flying over and what our expected arrival time was in German and English."
Cons: "I was surprised that there were at least four dogs on the flight, some without a carrier. I didn't care for one of the meals which was mixed peppers with onions, cheese and potatoes. I thought the meals were overly salted but what airline's meal isn't."
Cons: "Lufthansa airline has no intention to help their passengers and happily see their passengers suffer from the airline's mistakes"
Pros: "A new plane, the service was good."
Pros: "Professional crew, easy travel."
Cons: "Close seating."
Pros: "Paid ~350 dollars to upgrade. It was great! More room, better service"
Pros: "The food was nice and the stewardess were professional."
Cons: "My ticket didn't specifically say I'm not allowed to have check-in luggage, so I needed to pay extra for that. I also got too little transfer time and barely made it because my flight arrived late. Then, my luggage got lost during the transfer, so I had to wait for 5 hours, which made my plans a mess. Overall not satisfied with my flight"
Pros: "the crew was courteous and did their best to address problems that were beyond their control. alcoholic beverages are free."
Cons: "the light and most of the screen features did not work in our seats. I have encountered this problem before. this is a long and expensive flight for this stuff not to work. the food (special meal, asian vegetarian) was an awful, undistinguishable mush--poor presentation and dubious nutritional value"
Pros: "Great crew"
Pros: "The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up."
Cons: "We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead."
Pros: "Crew worked hard to keep to time and make passengers comfortable."
Cons: "Boarding gate crowded."
Cons: "Seriously on an international flight between Linate, Milan to Heathrow, London PAY pounds for a hot coffee or tea."
Pros: "very helpful"
Cons: "That we did not have to have a 4 hour stop over in Madrid"
Pros: "Great crew, excellent legroom, excellent meal, snacks"
Cons: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."
Pros: "Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us."
Cons: "Almost everything. BA is simply an embarrassment."
Pros: "In time departure and friendly staff"
Cons: "No complaints"
Pros: "Flight crew was friendly. Getting to leave the plane."
Cons: "Seats were the smallest since I tried Ryan Air. Boarding is ridiculous process of elevators, buses, and salmon stand-offs as people board from the front & rear with no guidance. Arrival was also waiting on buses before a 15 minute ride to the far side of the airport. No food or beverage is offered free. Not a pleasant experience in any way."
Pros: "Flight attendants were excellent and very pleasant."
Cons: "2nd serving of food was not good."
Pros: "The crew was enthusiastic"
Cons: "No m&s sandwiches on board, half filled tea cups (even when asking for no milk)"
Pros: "Very accommodating flight crew, food and drinks very good, Entertainment excellent"
Cons: "Printing boarding passes is difficult."
Pros: "short flight, no issues"
Cons: "nothing of importance"
Pros: "Getting our bags through on a tight connection - great job Staff were helpful in finding a safe place for my bassoon."
Cons: "inability to select seats without having to pay vast extra amounts of money is totally unacceptable. Ended up initially separated from my daughter and then on seats that did not recline. Flight left three hours late, nearly missed connection Next tine will fly Virgin. They look after their passengers!"
Cons: "No tv at all"
Pros: "BA did everything right. Weather caused hours of delays on tens of flights. Airport was not prepared to manage the volume"
Cons: "Over 2.5 hours delay"
Cons: "If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline."
Pros: "Terrible food. The food will actually make you sick."
Cons: "Charge extra for food but provide food that will not make you sick."
Cons: "I wish we would have been offered something to drink that was complimentary."
Pros: "On time"
Cons: "Overhead luggage compartments broken and taped shut. Delay in boarding. Nothing offered not even water. Except items to be purchased. No frills airline at non budget price"
Cons: "Delayed 4 hours!"
Pros: "The man at the customer service desk in london airport was nife."
Cons: "I missed my flight because of an issue with airplane coming from lax to london. All i got was a 5 euro voucher. And i was meeting someone at madrid airport and neither of us had any way of getting in cotact with each other. It was a freaking nightmare."
Pros: "we took off and we landed"
Cons: "Checkmytrip kept giving different information about the flight. once on board with delay first officer said they would try to make up time. Soon it was all about air traffic control. said that FlightConnections would be working on flights for this with missed connections. not true - nothing done while we were flying, and landed"
Pros: "Good staff and nice food"
Cons: "Seats could have been better"
Pros: "The landig was the best I have ever experienced in 20 years of travels, I was then informed that the pilot was a woman :) great to see more female pilots around"
Cons: "It was on Air Lingus not BA. No Entertainment -"
Pros: "Good pilots. Safe flight."
Cons: "No free beverages between Milan and London! This is the very first time I have not given free water!"
Cons: "Seats didn't recline, no entertainment, no beverage or food service. Delayed leaving and landing and the ground crew couldn't find a working jet bridge further delaying the disembarkment. I almost missed my connection despite a 90 minite layover."
Cons: "That the plane ended up in budapest and not krakow with an overnight delay"
Pros: "Everything was fine, food was better than expected, on time"
Cons: "This was a connecting flight and they should allow extra time when changing terminals. 2 hours was BARELY enough with 2 20 minute bus rides and a huge line at security, to top it off, 1/4 mile of moving walkway was shut down for no apparent reason. These are Heathrow issues, not really BA issues."
Pros: "excellent, efficient, clean, professional"
Cons: "partnering with American Airlines is a crime and an offense."
Pros: "The craft, the crew, the food was excellent"
Cons: "Ackward media control"
Pros: "Ontime and efficient"
Cons: "No on line checking available from London to SFO"
Pros: "good movies"
Cons: "I have to pay for water?????"
Cons: "There should be an attendant at the entrance to the boarding area. Too many people try to line up and to into the queue before they need to. Either they don't understand the language or the procedures. There should be people walking around to answer questions on boarding procedures or better announcements in several languages. the Asians were extremely confused as were the Germans we encountered. They never announced for people with disabilities to get ahead of others. It was a big "casino" as the Italians say when everyone charges the boarding area. People could be put in groups according to where their seating is, making it easier for all."
Pros: "Online check in & boarding pass on your phone using BA app."
Cons: "Seats are quite cramped"
Cons: "1. It was raining in Milan when I departed. Clearly my checked suitcase was exposed to major rain because several layers of clothes were very wet when I got home. 2. I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra. 3. I was shocked that I couldn't get a glass of water without paying for it!!!!"
Pros: "I had an entire row to myself, the flight was on time, and the crew was great. The views of the Alps below were entertainment enough."
Pros: "Absolutely nothing"
Cons: "Flight was delayed by 2 hours. Then they bumped us out of the seats we had reserved. Made it just in time for our connection. Then they bumped us from that flight. Others were given generous compensation for that bump. However we were given nothing. At least they us we could rest in the BA lounge because I am elderly and disabled and we would have a 9 hour wait. Got to the lounge and we were not listed in the system. So we were denied entrance. We will have have spent 2 nights on a plane and 36 hours instead of one night and 16 hours. Rotten way to depend your 50th anniversary."
Cons: "I did not like the seats. I have. Bad back and found the seat uncomfortable."
Pros: "the seats on this plane were more comfortable and the crew was friendly, even though there were some irate customers."
Cons: "We boarded late, sat on the plane for more than 2 hours (it was uncomfortably warm) and were told we then had to switch planes due to a mechanical problem. I understand this happens, but for the inconvenience BA should give some sort of compensation. After the long wait we were starving, but they ran out of all of the food choices. We were scheduled to arrive at 16:30 but ended up arriving after 22:00. this wasted our first night of our vacation in Rome. There was one passenger in particular who was yelling, swearing and causing a scene because of the flight delay. His rude behavior was rewarded with an upgrade to first class. The message this sends to your passsengers is that we should all be loud and obnoxious when problems arise. I was not impressed with my first experience with BA."
Pros: "On time flight."
Cons: "Even charging for water is extreme. Boarding snafu as we already were security checked and passport checked waiting for our flight, the change in gate made us change terminal and redo all."
Pros: "Sandwich was tasty, but had to pay for it. On short flight, that's not a big deal."
Cons: "Online check in was not available on 4 international flights, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."
Cons: "There was no direction when boarding, resulting in 2 lines of people from different direction trying to board! No entertainment at all. You have to pay for even water."
Pros: "Easy to upgrade at gate, though I had to ask twice."
Cons: "- horrific food. not even consistent w economy food on gulf airlines. - drab interiors - old aircraft - tiny business class seats - malfunctioning / sticky controls - extremely overpriced."
Pros: "Food and beverage service was great, especially the the wine/beer and hot meals on the long flight."
Cons: "Not enough leg room etc. for the long flight. Cushions and blanket were nice."
Cons: "Were not let off plane after landing for 20 minutes and counting because no ground staff were available to open door to gate."
Pros: "Crew was great!"
Pros: "Food in premium economy was pretty good."
Cons: "Flight was 2 hours late leaving Heathrow"
Pros: "The in flight attendants were very helpful and attentive. Boarding was quick and organized."
Cons: "The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip."
Pros: "Staff were pleasant"
Pros: "I traveled with 2 kids so we liked all the options for entertainment ."
Cons: "I did not like the fact that on the flight to Toronto our seats were not together at check-in. I had to sit seperatly from my two kids. Because that flight had only window and isle seat, whereas the returning home flight had window, middle and isle... That was much more comfortable"
Pros: "The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers."
Cons: "I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives."
Cons: "Rouge set up of the plane. Bring back air canada please"
Pros: "When the flight was cancelled due to mechanical issues my flights from Victoria to Cancun was rerouted through Toronto with free hotel where my brother and I shared a bottle of wine at Air Canada's expense..."
Pros: "Great food and good space for economy"
Pros: "Nice, friendly crew"
Cons: "Sold me headphones that were very poor quality. Couldn’t use them. No snacks provided on a very long flight-all was for sale. Drink was a bit more than half a cup"
Pros: "Cleanliness and accessibility to my nearest airport at the time I need it."
Cons: "Children are crying through the flights."
Pros: "Nothing. I fly a lot. This was the worst flight crew ever."
Cons: "The crew was terrible. I know it is a long flight but I had to repeatedly get up to ask for water. Only to find them talking among themselves and sleeping. They NEVER answered a call button, even when a drunk passenger was harassing another passenger"
Pros: "The food was phenomenal for airplane food, the best I've had in 100s of flights! The flight was half empty, so taking over 3 seats to lie down was nice :) Very efficient boarding process at the Montreal airport, with updated wait times and fast moving line."
Pros: "Nice trip. Pleasant and comfortable. Nice staff on boar. The food was nice."
Cons: "The delay before take off, as almost usual."
Pros: "Comfort, decent entertainment selection, crew was pleasant and professional, boarding was smooth"
Cons: "Food = bland mystery meat entree."
Pros: "The pilots were professional, got us there on time and did a wonderful smooth landing."
Cons: "The flights attendants uniforms were wrinkled and old, tired and worn out looking, their behaviour was the same. They were pretty much tired and disinterested in their job. Time to hire new blood, get new, fresh looking uniforms, and there definitely should be a weight limit, I have seen flight attendants who have to turn sideways to get down the aisle comfortably, what on earth would they do in an emergency. Yes size does matter. Look to JAP airlines for style and dignity in the job. Having said that I love Air Canada and fly it as often as possible home."
Cons: "no food no entertainment very bad management of boarding"
Cons: "My husband went onto the plane in Toronto bite-free and left the plane in Toyko with over 20+ bites from what we assume were bed bug bites. This left us in a panic about dealing with bed bugs. Apparently, bed bugs on planes are becoming more common place! We've contacted Air Canada via email about a week ago and are waiting to hear back from them. Furthermore, the flight to and from Tokyo did not allow much time for sleeping. The flight attendants were going up and down the aisles very often with meals/snacks, drinks, duty-free, and charity requests. I was expecting a lull after the dinner meal where they would dim the lights and limit services for a few hours, but it did not happen. While impressive how many services were available it was a bit much and would have preferred less to allow for some quiet time. Finally, the return flight from Tokyo to Toronto there was a single flight attendant who was quite rude to the other attendants as well as passengers. While boarding a lady in front of us didn't have her boarding pass when entering the plane but was with her husband. This flight attendant asked her for the pass, and she said she knew where her seat was because her husband was right in front of her and they were sitting together (at this point we had our boarding passed check 3 times before even boarding the plane). The attendant raised her voice at the lady and told her it didn't matter and that she needed the pass. Within a few minutes, she was getting after a few flight attendants for insignificant things. This behavior continued throughout the flight, very unprofessional. This was my first time flying Air Canada and I was not impressed."
Cons: "We were disappointed we couldn't order from the flight menu."
Pros: "On time clean"
Pros: "Excellent fight.... comfortable and easy..."
Cons: "Crew where a bit slow... and the use of 4! Languages for announcement was annoying..."
Cons: "We were missing some of our luggage and now 7 days later are no closer to getting it than we were .We haven't gotten much help or satisfaction."
Cons: "Flights got delayed both going away and coming home. They almost lost baggage and I was going on a cruise the following day. Workers didn't seem to care that I was going to miss my connection. Kinda made it the connecting city's problem."
Pros: "Genial crew"
Cons: "Disorganization in Boston, we almost missed our connecting flight"
Pros: "Service and pricing presented a good value to cost ratio"
Cons: "The sound quality of the onboard entertainment is shameful espwcially for thisi day and age. The image quality wasn't great either."
Cons: "I haven't been on a plane with no tvs in more than 10 years. The least you could do is let people know prior to boarding. Like when you purchase the tickets or 24hours before!"
Pros: "In flight entertainment system. Leg-room."
Cons: "Flight was fine-no comments."
Pros: "The seats were comfortable and reclined better by having the bottom slide forward as well as back. Larger screen for each passenger. Larger windows which have adjustable shading rather than a physical shade. More frequent snacks and beverages than expected. In today's travel industry where it seems customer comfort is less and less a priority, This plane and Air Canada were a welcome and pleasant experience"
Pros: "very pleasant"
Cons: "nothing really"
Pros: "The food I purchased was good (salad, cashews, and a glass of wine)...water was offered several times during the flight"
Cons: "Cabin was hot, the passenger air controls did nothing to cool us, the staff kept the cabin lights on full, so it was difficult to nap or watch the movies/tv....the sound quality of the movie/tv is awful. My travel companion became ill during the flight (nausea, minor seizure, dizziness, hot, etc...), she did not consume any alcohol...she is 57, not old by any means ."sick bags" were not in the seat pocket, the crew barely got her one in time.....they did have her sit in the back of the plane, where it was cooler. It might have been a good idea to give her oxygen...upon landing, we were told that there would be a wheelchair at the gate (never appeared), and while we were waiting for it, the crew ignored us, only concerning themselves with the location of the nearest Starbucks in the terminal, then left us with a staff member who had no idea about the wheelchair, didn't give us any sort of ice pack. ....we finally just gave up and slowly and carefully walked to baggage claim"
Cons: "Flight delayed 2 1/2 hours, plane A/C not working. Waited for another plane. They tried to fix the first plane but they just delayed getting another plane."
Pros: "Transatlantic flight with charge for a beer? No free entertainment, not even audio? $10 for iPad rentals? Macaroni & Cheese as main dish?"
Pros: "Legroom of seat, on demand and complimentary entertainment system and stable connection of Wifi."
Cons: "Delay of the flight..."
Pros: "AC is dependable and safe."
Cons: "Our return flight NYC to Victoria was delayed at La Guardia by 1.5 hours which reduced our rating from excellent to good."
Pros: "It was average with everything."
Cons: "Lost my bag, I had to wait an hour and a half and missed a meeting."
Cons: "Air Canada ROUGE is very different than Air Canada :("
Pros: "Food on international flight was horrible, they lost my luggage, last flight was an hour late with no explanation. Still don't have my luggage."
Pros: "Landing safely."
Cons: "Air Canada agents said I could do frequent flyer miles, it turns out they won't count mine &I could have saved hours of effort & phone waiting time if they just had said that upfront. Air Canada will be about my last choice for long flights because of that."
Cons: "The security at the airport kept calling me a prostitute and verbally harassed me at the secondary inspection room. They looked down on my because I'm an orphan. Plus my luggage got lost as soon as I landed on Vegas, the staff were rude to me and gave me attitude."
Pros: "Bags were checked all the way through, Canada to US and I didn't have to recheck them before connection into US."
Cons: "That they make you take your headphones off during takeoff and landing - ear buds only makes no sense."
Pros: "Cabin crew were pleasant and flights on time."
Cons: "Food awful, had to pay for food on the SFO to Toronto leg of journey. The food provided on Toronto to Glasgow journey was of poor quality and had to pay for a glass of wine, this is free when flying with BA. I did not even receive a bag of peanuts. I paid for extra leg room in an exit row thinking it was the same exit row as a BA plane.... The extra legroom I paid for was negligible, minimal difference noted."
Pros: "Smoothest take off and landing. The flight attendants were lovely."
Pros: "Great food and they gave us blankets and even free wine with dinner! I was also able to watch to new movies!"
Cons: "Food not good, and entertaiinment center did not work"
Pros: "The plane was clean and comfortable."
Cons: "It's a long flight, unless you are flying first class it's not going to be amazing."
Pros: "Flight left within a hour of schedule time. I did get one warm diet coke with no ice."
Cons: "Having taken over 100 flights, I've noticed things have progressively gotten less and less *okay*. While nothing eventful happened this flight, I felt all the small touches I've come to know about Air Canada are gone. I felt less like a person and more like cattle on this flight then ever before."
Pros: "Video screen was in the head rest of the seat in front of me. Power outlets at the seat."
Cons: "More room and wider seats"
Pros: "Crew was very nice"
Cons: "Leaving on time"
Pros: "No room. Delays."
Cons: "Board me 1st."
Pros: "Seat was roomier. Food was good."
Pros: "The crew in first was very helpful."
Cons: "vegetarian food on first."
Cons: "To actually be on it would’ve been awesome"
Pros: "Food was actually quite decent"
Cons: "In-seat entertainment systems malfunctioned for roughly half the flight, which was quite disappointing"
Cons: "The unplanned layover in HNL was very poorly handled."
Pros: "The seats on this airplane are very uncomfortable."
Cons: "Flight left late, crew a bit unorganized seating passengers."
Cons: "4 different flight delays in chicago"
Pros: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Cons: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Pros: "Able to use my frequent flier miles."
Cons: "Boarding, comfort, de-planing."
Cons: "There is not food and not entertaiment"
Pros: "Pretty good leg room and nice refreshments, but the flight was delayed quite a bit and caused to me to miss my connecting flight, which I was told I had plenty of time to get to."
Cons: "See what I liked*"
Pros: "Customer service replaced my previous United connection with an Alaska Airlines flight that got me in earlier."
Pros: "I got super lucky and had three seats to myself, it's a long flight just over 12hrs and good sleep is precious. The entertainment options were excellent and I watched some great first run movies. Food was quite good with options, beverage service standard. Restrooms were readily accessible and "clean.""
Cons: "We left SFO an hour late waiting for a handful of late passengers - good for them though, eh? The rest of the passengers on plane were packed in like sardines. Seemed to me that too much space on plane dedicated to the premium 'cabins' for the uber rich, but they were interesting to look at."
Cons: "Check in clerk was mean nasty and said several times we could not fly because we didn’t have our tickets rather then helping us use the airport printer to print our tickets she said you can’t print you ticket until you show me your ticket. She should be fired it was united airlines won’t fly them again"
Cons: "Booked flight to go & care for my 94 year old mother in Germany. She died 6 weeks before planned departure. I immediately advised Lufthansa, asking for cancellation of flight and reimbursement. They cancelled my reservation immediately. While LH received my payment on Nov. 21st, it is now more than 3 months later and I still have not received reimbursement. I am very upset and disappointed with LH's unresponsiveness to my request."
Cons: "Work with me on ticket"
Pros: "on time, got the seat I wanted"
Cons: "steward was somewhat aggressive, but was responsive one on one. Focus on size of carry on baggage was anxiety producing."
Pros: "See above"
Cons: "See above"
Pros: "The landing."
Cons: "First leg of my journey was delayed, so it was crazy connecting to my second United flight to Vegas. Poor service overnight."
Pros: "Service was nice. Boarding was easy. Food was decent."
Cons: "No tv or movies in first class."
Pros: "The flight attendants were wonderful."
Cons: "The food was so so - I left very hungry (which is not so good for a diabetic). One of the toilets overflowed and soaked the carpeting by the bathrooms. There was an out of order sign on the door - but no sign indicating the rug was soaked. I left my shoes by my seat - had to throw my socks away. Movies & entertainment was mediocre."
Cons: "Video controller was not working properly."
Pros: "Great service great equipment and great prices!"
Pros: "This was the final leg of our Toronto to Orange County trip. It was 1 ½ hours. We got on fast and took off on time. I slept through most of it..."
Cons: "As we have learned, airlines, like banks, have figured out how to make more money (even though fuel prices have dropped) fees, fees and more fees and less, less, less services..."
Cons: "Wish there was an option for me or even Lufthansa to resell the ticket I couldn't use. $500 wasted"
Pros: "Gate attendant very helpful in Boston. Flights went well."
Cons: "The gate layout very confusing and too crowded w/so many close together in semi Circle fashion. Hard for people to line up or even see where they should be."
Cons: "The allottedseating and leg space per person. I felt extremely closed in, it was very to get things out of my carry on bags. I could barely move."
Cons: "Advertised great price that did not include luggage and changes were not permitted. Cancellation within 24 hours."
Pros: "Missed flight but had no problem rebooking."
Cons: "You forgot my TSA"
Pros: "The flight was as comfortable as can be. I really appreciated the great cup of coffee brewed. This was the 2nd and final segment of an overnight itinerary. What else can be said?"
Pros: "Nothing I wasn't on it I missed it because of you"
Cons: "My plans for travel were ruined because when I arrived at the airport for my flight I was told it was too late to check my bags, therefore I had to be placed on a later flight which then set off a chain reaction where I lost my rental car and missed various meetings at the event I was supposed to be at my final destination. The main issue was that when I purchased my ticket throughout Kayak YOU NEVER SPECIFIED THAT I SHOULD CHECK MY BAGS 45 MINUTES EARLY OR I WOULD LOOSE MY FLIGHT. YOUR LACK OF CLEAR INSTRUCTION SCREWED UP MY TRIP"
Cons: "Wifi only allows certain number of passengers to connect. I couldn't connect entire flight along with many others."
Pros: "smooth flight, good service"
Cons: "hold up to board family with 2 much luggage, overhead bins 2 small"
Pros: "The one pro is that the flight wasn't packed so many people were able to have a row to themselves, however the actual seats weren't the most comfortable it was an older model plane."
Cons: "Three hours of delays, two after the plane had already boarded. Once the flight crew knew we were grounded and not moving, we should have been informed exactly how long we'd be on the ground for, instead of lied to every 15 minutes for two hours straight. Absolutely no compensation or accountability for getting us to our destination much later than projected."
Pros: "Crew worked hard and were terrific."
Cons: "We had to sit on the runway for about 40 and it was hot on the plane"
Pros: "Everything, except one thing"
Cons: "Little kid screaming the whole flight, kicking my seat. Parent threatened me and yelled at me."
Cons: "I'm 6'2" and between the straight back and no legroom, a two hour flight felt like ten!!"
Cons: "Wifi not working"
Cons: "Same as above. Loading of front of plane first."
Pros: "The service was outstanding. There was a lot of space between the seats. A lot of movies to choose and the best part you don't have to pay for it. Nothing like other airlines. This is the best by far!"
Pros: "Smooth and efficient boarding process resulting in the flight actually leaving before time.Flight attendants were very friendly and polite."
Cons: "I was taken by surprise when I was required to pay for one checkin luggage. I am normally allowed one free and felt that I should have been notified beforehand."
Cons: "The service was horrible, the flight attendant was so rude. The plane also sounded like it was going to break and made everyone nervous"
Pros: "Much more comfortable."
Cons: "Lavatory still dirty."
Airlines flying from Milan Linate Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Milan Linate Airport
Masks required on board, masks provided on flights from Milan Linate Airport
Social distancing seating
Middle seats unavailable to book on flights from Milan Linate Airport
Testing for antibodies, testing for symptoms for flights from Milan Linate Airport
Waiving of change fees. Search flexible flights from Milan Linate Airport